customercare@vgmail.in: Videocon Electronics Customer Care Email

Dear Sir

Purchase date 19/10/2014
Videocon LED TV of 32 inch model no. VJU32HH
Videocon Extended Warranty (1+2) Offer card

With reference to the above i had purchase Videocon LED TV of 32 inch model no. VJU32HH, kindly send me extended 2 year warranty card.

Thanks & regards,

Suresh A. Satardekar
163, Shivraj Bhuvan, Building No. 2, 4th Floor,
B. M. Marg, Near Elphinstone Road,
Mumbai 400013
Mobile 9819162437

Purchase Date 18/10/2014. Purchased the TV from Jumbo Electronics, Hazratganj, Lucknow. Please send your Representative to give me the extended 2 Year Warranty.
My Address is: Flat No.302,
Allayah Aparetments,
43/1, Wazir Hasan Road,
Lucknow-226 001.
Mob. 9161785141.

No proper service available for videocon. Its really very bad.

I don't like this system for videocon service

Purchase Date 28/12/14. Purchased the LED TV from naman electronic gwalior. Please send your Representative to give me the extended 2 Year Warranty. i have registered this product on your website.
My Address is
dinesh agarwal
84 nehru colony thatipur
gwalior madhya pradesh mob 8989668940

Dear sir, i purchased 32 inch videocon tv on 7th march 2015. I asked for extented warranty from the dealer, but i haven't received the papers for it. Pls forward the extended warranty to my address : #21, farhana manzil, 2nd floor, 1st a cross, 6th main road, bismillah nagar, bannerghatta road, bangalore-560029. ph-9036149091

I messaged Videocon on no 53030 on 21.3.2015 and also called them on Phone number - 03339404040. But no one come to repair my AC. Not satisfied with Videocon customer service. Siddhartha Majumder.

very bastard type of people present in customer care service of videocon. Very poor service, and the people their have no sense how to talk to customers.

Hello Sir, I bought a Videocon 24" LED TV 2 years back. It worked alright for the last 2 years but now there's a black patch at the corner of the screen. What should i do, tried calling customer care but there was no response..

sir, I purchased Videocon 32"tv 2years back, now it was not working properly, only pink Color was exposing, please rectify the problem.

I had a fault in my TV so i tried calling Videocon electronics but they have a very bad customer service. It never gets connected to the customer care if it does they never receive the calls. And if they receive they never talk properly.

Dear Sir, My Videocon AC has not been working since last two month. Many time I call to customer care but still my AC has not repair properly. I an very disappointed with yourservice. Deepak Jain , Delhi

dear sir my washing machine dryer is not working properly and making so much noise, washer selector is not working properly, customer care executive gives not satisfied answer, i am totally disappointed. vijendra gole 8449089064.

Dear Vijendra gole,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at write2us@vgmail.in

Have a nice day.

Regards,
Online Team
Videocon

I (Anu kaul) had purchased a videocon refrigerator Model no. VK 203 on 2 June 2015. After one month it stopped freezing water and cooling was very slow and now it is not cooling at all. We complained about it to the shopkeeper but he did not give any satisfactory answer. I am totally disappointed.
Name : Ajay kaul
city : Pathankot (punjab , India)
Phone number : 8054882594
Address : c/o narinder singh randhawa opp. manu medicare near Angels garden school Badhroya Dalhousie road pathankot.

Dear Ajay kaul,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID, phone no. at write2us@vgmail.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
Videocon

I booked a call for service of my A/C and it was attended by a mechanic on 15.07.2015 and my Service Ref. No. is MAD1507150069. He said that there is a fault in my A/C Remote and promised to get a new one within 2 or 3 days and billed me Rs.450/- without even touching my A/C. More than 32 days have passed by and am yet to get the remote. Am residing in Mayiladuthurai and the mechanic was sent from COOL ZONE SYSTEMS, Kumbakonam,Tamil Nadu. Whenever I call the service centre they are dodging and pretending as if he could not hear me.

This is the worst service I have ever received for which Videocon is known for. I really regret for having chosen Videocon and advise everyone not to go with Videocon. I will move the Consumer forum tomorrow for this worst kind of service. I absolutely endorse the views of Ms.Pooja Shukla posted earlier in this page. You can use any type of mean words for this service.

I have purchased LEDTVIVC32F2-A on Dated- 08-01-2015 ,memo no.- 15/14137 from ADITYA VISION, kankarbagh Yuvraj Palace, near - Gayatri mandir more Patna-800020 . Phone- 0612-2357714.

PROBLEMS - some same format videos is opening with good Audio
some same format videos is opening with bad Audio
some same format videos is opening with No Audio

Complaint about it to your Videocon service centre. Reply of Videocon service centre is - your TV will work on the same way, Videocon service centre can not do anything. Now we feel that we have a very big mistake by not buying Samsung TV, our other friends are enjoying with Samsung TV. But what can we do now is stuck with videocon. I am totally helpless.

Name : Dilip Kumar
city : Ramkrishna nagar (Patna , India)
Phone number : 9971432631

Dear KSundararaman,

Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at write2us@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Videocon Online Team

I purchased a videocon ac 1.5 tons at 14/5/2015. it's not work properly. my reference no. Luco509150053.

This is the worst service I have ever received for which Videocon is known for. I really regret for having chosen Videocon and advise everyone not to go with Videocon. I will move the Consumer forum tomorrow for this worst kind of service.