vodafonecare.upe@vodafone.com: Vodafone Customer Care Email
Email
vodafonecare.upe@vodafone.com
Company
Department
Customer Care
Region
Uttar Pradesh (E)
Note
Vodafone customer care email for UP East region.
If the above contact didn't helped you, here are alternatives to reach Vodafone customer support.
Contact Number
198 - Contact details
9839098390 - Contact details
vodafonecare.del@vodafone.com - Contact details
Support Link
Twitter page - Contact details
Official website - Contact details
Comments
Double validity tariff
I talked to customer care they say to me the tariff was available in your number. 21 +7 double validity from 42. Days .the tariff was 30/paisa /min..21+21 days.the customer care agent also not receiving the my call. I also complaint two days before and they say to me to wait 48 hours ..after you get this tariff in my number ....now they are not receiving my call.....MY NUMBER...9628365331.
Close the phone number
A vodafone number is active on my name, plzz close that sim and the phone number is... 7081333382. And this is my number 7081333379.
Complaint
Vodafone I feel is a company of cheats. Every now and then certain packs are activated and money is deducted from the balance.On 5.2.2017 some HOTDOT pack was activated on my No 9792346113 and Rs 50 have been deducted. Such things have happened earlier also and no action has been taken inspite of several complaints.I have now no option but to switch over to a better and honest service provider.
Sim registration
I was using voda sim since 6 To7 Years, but due to my phone problem not used my for 2 months, they closed my nob, and my sim now showing registratio failed.. Which is aginst the company policy, and the customer care persons responded so bad, i will not use voda anymore.
Unauthorized deductin of talk value on dated 04-10-2017
On 04-10-2017 around 1700 Hrs. I got my prepaid mob. no. 9984422460 for Rs.30/- only and received talk value Rs.22.42 only. I have tariff on my mob. due to which the cost of each local/STD call charges 0.25 paise/minute. But on 04-10-2017, I made only one local call after recharging, but within ten minutes my all balance talk value had been deducted due to unknown reasons whereas no any value added services are activated on my prepaid mob. no. 9984422460.
I lodged my complaint with you on the same day and got a SMS that the matter will be resolved / responded by 12-10-2017 by 06.00PM. My Service Registration No. is 3066454750. But after passing a week from the promised date & time, i.e. 12-10-2017 by 06.00 Hrs., the matter is still unresolved / non-responded, despite my repeated requests. Therefore, it is requested to please refund the unauthorized deducted talk value on 04-10-2017, immediately, without any further delay.
Refund of unauthorized deducted talk value on 04-10-2017
Dear Sir,
The complaint lodged by me on the subject matter under Service Registration No. 3066454750, for unauthorized deducting talk value of my prepaid mob. no. 9984422460 on 04-10-2017 whereas no VAS is opted by me. On my complaint lodged on dated 04-10-2017, you informed me through SMS tht the case must be resolved by 12-10-2017 evening by 1800 Hrs. When no action taken by you, I again reminded you then you replied that the matter will be resolved very shortly, not indicating any specific date & time. But more than 1&1/2 months have passed, the matter is unresolved. Why?
Therefore, I once again request you to please refund the said unauthorized deducted talk value on 04-10-2017 without any reason, without any further delay, immediately, within 48 Hrs. otherwise I will have no option left with me to take up the matter with your senior most highter authorities as well as some other effective and appropriate level. I once again repeat to take up the matter on "TOP MOST PRIORITY" & refund the aforesaid deducted talk value on 04-10-2017, according to my request just within 48 Hrs.
Thanking you with a hope to treat the matter "MOST URGENT" & resolve on "TOP MOST PRIORITY".
RAVINDRA KUMAR SINGH
PREPAID MOB. NO.; 9984422460, RaeBareli (UP).
Dated : 15-11-2017
Complaint about call barred
Dear Sir,
I have taken your SIM, No: 9554414422 on 2.11.2017. It was duly inserted in my handset. There is complaint on the subject of call barring. Whenever I wish wish to call some one, it shows call barring and a information about to contact customer care. what is the matter behind i could not understand. You are requested to withdraw this restriction on making call.
Thanking you
Surendra Kumar Sinha
My number is not working
My vodafone number 8009001714 is not working properly.
An earliest action to resolve issues, earlier
Dear Sir,
The Services of Vodafone Customer Care particularly for phones of UP East Regions for last 4-5 months are quite unsatisfactory and too much hopeless. My request to please improve your services like 4-5 months earlier, otherwise lot of customers will have no option left with them but to surrender Vodafone connections. Please take up my comments, very seriously for betterment of Vodafone.
Ravindra Kumar Singh
Prepaid Mob. No.: 9984422460.
Date: 15-11-2017
Place: RaeBareli (UP).
Sim service
Why am i not getting any sms on my number. This is bad service as no one is able to help me.
Change in my corporate plan
I have a corporate plan for LIC of India for rs.249 plan in which 98 rs.2g data for 2::) and voice call. I deposited my last bill for this plan. But today how my plan is changed and latest bill is shown 349 red plan. So please clear my plan otherwise I will close your plan.and services.
Complaint
Excuse me sir or mam! I had already told you about my issue yesterday that I can't send messages to anyone from my mob. no. 9161626527... But i didn't find any response from you. Can you please resolve this issue. I have messaged pack and talktime tariff on my no. I hope you will quick response to my complain.
Duplicate Sim is not activated
Dear Sir/Madam,
This is to inform you that we have received duplicate sim on dated 15.12.17 from your Lanka outlet varanasi up, against my prepaid mobile no. 9919010616. I and already completed all documentation formality at your retail branch during the purchasing of sim, but since 15/12/17 till today my new sim card is not activated. So please activate this no asap because this is very important number for me. Please find all details as below mentioned if any quarry kindly revert me.
SIM No: 89911500028057152033 SY
Mobile No: 9919010616
Adhar No: 7179 4938 1545
DOB: 04/06/1970
Address: Naraina Chandauli Uttar Pradesh 232108
Please do the needful.
Thanking you for your kind co-operation .
Sincerely Yours,
Pamod Kumar Pandey
To convert the Postpaid plan to Prepaid plan
Sir,
With due respec,t I want to state that my mobile no. 9838075408 is currently working as postpaid number but due to certain reason I want this Number [9838075408] to be converted to prepaid number.
Kindly look over my request and try to amend it as soon as possible. I will be highly obliged for your kindness.
Thanking You!
Yours sincerely
Jitendra Singh
Wrong recharge of mobile number 9565347744
Sir, i have wrongly recharged Vodafone UP east mobile number 9565347744 of Rs 152. Plz return the money,its a request.
a/c no 761410110000673
upi ref no 807045433157
app name phonepe
transaction Id NX180311154804292
Internet problem
My Vodafone internet is not working from last 15 day.
Complain regarding the deactivation of caller tune
Dear Sir, I want to register a complain regarding The Deactivation Of Caller tune because it causes various problem while making voice calls. Kindly overlook my request and make that happen as soon as possible.
How to connect
how to connect to 198 toll free number?
Call center agent
My balance has been deduct on 14th sep rs 7 and 15th sep rs5 total rs 12. then i have call call center, my call land on devendra the time is 5:10 approx your agent is very nonsense. so plz take hard action on this matter,
For refund of mobile no 9415525237
Dear sir i am ravi bhalla was your customer till june 2018 & my mobile no was 9415525237 at the time of port our number our security rs 500/ and excess amount approx rs 94/ total rs 594/ approx due on vodafone co. That's not refund so far, please send this amount immediately by cheque / dd / neft as your process.
Issue not resolve
Plz note that my ph no. Is 9582811178 and i had complaint twice that my internet is not working and i had been told that complaint has been issued but I didn't received any message related to complaint. I am going to port to airtel now if my issue didn't result within 2 days.
End of validity against life time validity
My no. 9838494883. I am recharge life time validity but i have receive message your validity is finish.
Network is very slow
Network is very verrrrry slow even some time it work as 3g and 2g customer care number are also not picked.
Internet outgoing call not working
I have a recharge on 569 and validity until 3 march 2019 but why are u stopping my outgoing calls and internet. plz reply me with reason bz this iss issue are loss the time and money and I cannot wait until 3 jan bz my some important work will be stopped.
Massage service
I want to inform to you that my no 8874076021 and my massage service will not work properly. So pls help and start my massage service immediately.
Sim problem
Mera no 9628546993 Sim registration failed bta rhi h eski sari detail btaiye ki kiyo bta rhi h.
Message barring
Respected Sir /mam
I am using Vodafone sim 4 to 5 year but i never feel bad service. Your network is very good But few days ago I am not able to send message any number so please solve my problem as best as possible
If you done very soon I'll be highly obliged.
Your dear beneficiary
My Vodafone number 9670479525
No tower
Vodaphone tower is not available about one week.. whats happen? if your company is not solving this problems then your multi thousands costmers change to your sim. please resolve problem.
Regarding network issue, late fee charges and staff behavior
Its enough to use your service and given more complaint regarding internet slow and network issue. I am very disappointment for your service want to change it, because of taking extra charge and internet network. if your network is not good you are not able to take Bill. we expected best service from you if you are not given so you are not able to take extra charges. your staff is done miss behavior your Representative took the call but not given any respond. its very hard to pay in this time. if you resolve my issue then please do needful other wise i have no other option to change the network.
Complaint on a new sim (I got cheated)
Hello good morning,
I have purchased two sim card I don't know the month but I bought 2 sim car one is vodafone and the other is jio both was not recharged from day one for both the sim. And in the month of January I was trying to top up my vodafone sim but that told thay need to do (frc) for new sim card. I was ok with that.
As I told vodafone sim was there from longer time in the phone on Vodafone number 8904232422 there was no outgoing calls there was incoming calls on the same number I thought to do recharge and again tried to do recharge but again it got failed.
On 29/72020 I called to customer care but he told my sim card in deactivated, but I told him sir on the same mobile number (8904232422) I had called on the same date and I spoked. He told sir you can go to any near by store and you can do active. I told ok
I went to vodafone phone service center which is in sarjapur main road bangalore -35. I spoke with mister Anil kumar the manger of the store and again I asked to do recharge & he tried it got failed. Then I asked what to do , he told sir this number is not in your name we can't do anything for this. I asked him what can be done. He said.. as the sim is not there in your name you have to take in postpaid.
See the point is as I bought si card on the same date I didn't do any recharge for both sim card are still in my name in the app ( in vodafone & jio app owner name in say siril which is me) I tried to recharge to jio within a finger tip I my self did recharge I need to know how bad is vodafone service is. (WHY I AM STRUGGLING TO TAKE VODAFONE SIM IS I HAVE SIMILAR NUMBER IN AIRTEL WHICH IS AIRTEL-8904646489 VODAFONE - 8904232422, NO MATTER WHAT I NEED THE SAME VODAFONE NUMBER IN PERPAID).
THANK YOU
I hope I'll be getting same vodafone number in prepaid call me on 8904646489
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