cs@flipkart.com: Flipkart Customer Care Email

I wanted to buy lenovo k8 plus from flipkart but it was canceled from your side, this is not done. Its very bad service. I need that phone & there was offer is going on, l was getting it for Rs-8999. Plz do the need full and give me a call on 9867478227 other wise i take action.

I did not get the amount refund for the items cancelled on 25.09.17 Monday. The item was cancelled due to trojan conditions.The deduction was rapid. But they are delaying for refund playing with the customer money.

My phone is infinix note 4 .this is only use five day but this phone battery is not good back up .only 7to 8 hours work.So i am exchange this phone.I try many time Customer care to talk but any time busy so please call me 8582088030.

Am purchased new micro max canvas .phone is totally complaint. flipkart don't take necessary action this. pls take necessary action.by sandeep.

I have ordered Lenovo K8 Plus mobile (Order Id-OD110282460069886000) and I got message on 28 sept night that Courier partner was unable to deliver so we cancelled your order. when I called to customer care then he told delivery is not available in that mentioned area so it got cancelled. I am asking if delivery was not available then why it is accepting that pin code on website and why you took order and 2nd thing why courier partner did not call to mentioned mobile number.

I want my mobile back and take that same money. I don't know how you will do it but please do it.

We send an return request but we didn't get any response from ur side... please solve our problem immediately..

Return request not honored even if it is in original packed conditions. MI note 4.

Sir, Order no D-596440472744 is old 21 B cartridge of hp is bad i want to return it, its a fraud. please replace my 21 b cartridge.

Name & address
Satish singh
111, shivpuri harjindra nagar
kanpur - 208007

Mo no 9936217523

No response from customer care, and even not replying the email. As they didn't delivered the purchased item on scheduled time or even after.

Fraud Company

You may collect your experience and relieving letter from our office. For the refund of dues please submit Tax saving declaration form for current financial year post which after 15 days of submission you will get your dues however we want to put in your notice that it has been found as per evident documentary proof that you have joined one of our partner organisation which is clearly violation of your appointment Terms & Conditions.

I have bad experience of Customer Service . I bought Samsung Galaxy S7 handset under exchange offer under Big Billion . On 25thSept a wishmaster visited me to deliver handset n take away exchange device which i am currently using Samsung A5 1.5 year handset in good condition. The wish master didn't wait as I have wiped the data from the exchanged device so it took to reboot about . Wishmaster promised to come back in evening after delivering other packets of the area. I kept following him till 8 o'clock but he dn't come and gave me promise to come tomorrow. In the night I got a sms " Failed Delivery ( verification failed) I immediately called up your call centre and asked the executive why my delivery is failed the executive promised that I will get delivery before 7.00 pm on 26th Sept.2017.All assurance given was failed .On 27th Sept morning I again got a message that ," out delivery executive is on the way to your location to deliver your product with Order ID OD1102840866068460" time of message 9.04 am on 27th Sept'17 same time I got two other message ." Cancelled : Our Courier partner has confirmed that the delivery of Samsung Galaxy S7 not accepted.As requested the above items has been cancelled. Pl check your email for more details."another message " Refund of Rs.xxxxx will be credited to your card." since then I am calling your call center to know who put a cancellation request without my confirmation. I also communicated them that the wishmaster took away my exchange device earphone. I dn't get proper response from your callcenter neither the solution of my three complaints.

1. Who put a cancellation request whithout having a call or visit to my home.
2. I want my earphone lead back from the wishmaster who visited to my house and met me on 25th Sept 2017.
3. How would I get scheme benefit since it is purely your courier agengy mistake. I have very bad experience withb Flipkart and I promise I will surely spread negative experience in social media and other platform and will never buy any product from flipkart. I have tried to reach to founder and CEO and will approach for BAD CUSTOMER SERVICE.

We had ordered for a 24 inch toy in our order, where as we have received a 9 inch toy instead. Even Your invoice is also for 24 inch toy but you have delivered a 9” toy. We feel cheated. Please replace with new item as ordered at the earliest.

Hi,

I ordered Laptop (Dell - Inspiron APU Dual) worth rs.18490/- on 22nd Sep & I got that on 26th Sep 2017. When I opened my lap , I am getting shocked. Its display showing some problems like blank and functioning is very slow. Please replace my order as soon as possible or refund my amount.

OD110303249155836000 (4 items) Sat, Sep 23rd '17 8:03 PM ordered moto c plus, delivery date was yesterday (27th sep 2017) but the product didn't reach my home, no call, no message was sent to me. When am i going to get my product? The status is still showing about reached nearest hub then why so lag to reach me?

Return request was placed on 22nd September and today is 28th September and the return is still not picked up. Flipkart is loosing there customers.

Dear Sir,
We have recently bought a Godrej safe locker WJ20400 from flipkart but when we tried to open it,it did not open though we used the correct pin and also used the master key for that but then it only locked but still the door did not open and when we called the godrej customer care then they asked for the seller who sold us that safe from flipkart and when we provided that information then they replied that the company named "Tech Connect Retail PVT Ltd" in Mumbai-Nashik does not belong to their authorized dealers. and when we call the flipkart customer care then also we are not getting any solution. we bought it from big billion days scheme of flipkart and when it came faulty, they agreed to take that product back and refund but not to exchange that product with a working product.

Thanking You
H M Enterprise
(I want to exchange same product same model)

I am not getting any answer for my cashback not received. customer care email ID is no longer working & nobody is responding on email. really bad approach.

I ordered mot g5 plus phone to my place at district-belgaum, taluka-gokak. karnataka- 591307 .. but it reached Bangalore arisikere and they are telling me your door was locked.. what the hell man.. when you will resolve my problem. promised date was 26 Sept, 2nd promised date was 29th Sept, still not resolved problem. I am very disappointed with flipkart.

I already received my item but i am not happy with this item. I want to return it.

I am Mihir, writing to raise a complain about order number OD110282162566424000 Perfect Homes by Flipkart Capri 4 Seater Dining Set. Your committed delivery date is already left, stiil I am not gating the product. So, what is the meaning of gating the product after the time it should be in used.

Its been worst service I am gating from Flipkart fully dis-recommendable. at least give a confirm date of delivery and send it as soon as possible.

Order Placed: Your order for Apple iPhone 6s (Silve... with order id OD110282472476118000 amounting to Rs.30999 has been received. You can expect delivery by Mon 25, Sep 2017. We will send you an update when your order is packed/shipped. You can manage your order here fkrt.it/tYWzp!NNNN . Given bill Hiren Patel name 9825155666

Today i give order confirmed or not, i want to know status. please inform my phone no 9542212474. I want customer care in telugu.

The product's back camera icon not there is not back camera. The technician also checked the product and said os issue. flipkart representatives falsely saying the issue not. But its over 9 days the issue not resolved.

Refund amount, product was received in damaged condition. I have already complained and asked for return of amount but i only keep getting promises. They sent me a damage door bell chime when I request for refund then they ignore and play with me mail mail. Everyone fraud in flipkart. Don't buy from this site. Amazon is best online service.

Regards,
Shaan.
7420067097.

I got a link for flipkart big billion day sale. I opened link and won a phone on it. I also got a order no. But I didn't get the order till now. So please help me to track my order. my order no. is 20174042201.

Dear sir,

Plz deliver at on your first commitment 03/10/2017. Plz don't delay my order. it's very urgent for me because I'm leaving country at 5/10/2017 at morning. Plz deliver my order at time as soon as possible.

Thanks and regards
Rahul Kumar
Order OD110313036802214000

Hi, i m anshu kumar pal. i have participated in flipkart big billion days competition. i have give correct answer for all the question and i have completed ALL the task properly but I have not received any mobile phone.

Hello Flipkart,

Myself Manoj Kumar Gupta, a regular buyer from Flipkart but all are address to my Father-in-Law Mr. Jagadish Shaw,27, Nilbagan LAne, Chatuganj, Seoraphuli, Pin 712223.

I have purchased a portable mobile charger of Ambrane brand dated 3rd sept'2017. My Inv. no. FAAAGF1800797435. Since the day i received i put on charge & use at once - it was working then. After that I put it back into my bag & travel back to Ghana - west Africa where I work.

After few days of my return back to Ghana I bring it out the said charger to start using - since then i found is not working at All. I follow all the rules as mentioned in the hand book. Even if i put it on charge - it is getting full with in 15 minutes but it can't help me to charge my mobile/Tab etc.

Therefore now I am arranging to send it back to India at the same address along with one my friend. Pls assist me to get return my Money or send a correct one which can help to fulfill my purpose. As mentioned i can't even use for 2 time. Awaiting your valued support.

Thanks & regards,
Manoj Kumar Gupta.
My Whatsapp No. +233 246878888.

My India Contact Mr. Jagadish Shaw.
Mobile no. 9123094782.

Before raise my quarry on this platform, i talk with mr mukesh who is customer care of flipkart, on 2 oct 17 at 11pm. But he fail to resolve my problem and cut the call deliberately. I don't know why. May be he got training from flipkart. I want to change mail id on flipkart site which is wrong. Help me out.

Dear Concern,

Reference to the subject line, I have ordered iphone6 in Feb 17. However my charger is not working now. Request you to please replace new one.

Regards,
Ryavappa
9108000209

Sham on you guys !!!!!

I was waiting past one week for delivery and you guys are failed to do delivery. Now you are informing that you people attempted , but I failed to receive. I was was followed up 8655412575 on Sunday but no response.

I was followed up 8655412575 on Monday , the person is picked the call and not answering to my call . I can hear he was discussing with some one. It is happened twice. check his call record where i have dialed from 7349770028.

You guys are playing with sentiment , by cancelling gifts (Consignment). If you have bit shame ask delivery boy to talk to me.

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Regards
Yashodha
9611044486