care@jio.com: Reliance Jio Customer Care Email

Dear
Request just i want to inform you that last two days my jio ineternet not work proper. please solve my issue i don't know per day 1 gb working or not. when i check net balance every time show 0 kb... 7973427045.

I have entered 192.168.1.1 ip in address bar. page opened http://jiofi.local.html/ but i have not find login button in page. All tab is there. so help me right now.

From my Jio sim call is not going and not coming also from 2/3 days. what should I do now? Please reply fast or solve the problem.

It is saying u must have Jio network or have a device with active Jio sum to use it even though I have it plz repair my request.

Respected sir,

I am DIVAKAR T.S. I am user of 8618299274. I made Recharge of 309 rupees on 04-july -2017, at 8.30 PM, and I got conformation massage of applicable tariff. I was using tariff till August 10 - 2017 after that my service had stopped (Benefit deducted instead of getting 54 days I got only 34 days). Regarding this I complaint to costumer care from August 10, 2017 till now, I called till now, but i am not getting any solution from your executives, my problem didn't get resolved. I visited mysuru jio care, they also not responding properly. so finally iam sending you a mail regarding the issue. hope you will consider my issue and solve the issue. I am happy being a jio user. I trust you, hope per a genuine consideration

Thanking you
Yours
Divakar T.S
8618299274, 9986335477

Sir, my no. is 7905366325 today my outgoing call stop at 8 o' clock . Due to misused no. Of maximum outgoing call. So I call 199 then I recharged 149 plan ..sir I want Know that the validity of 149 plan is 28 days. So after this my outgoing calls will again stop or not.. if yes so sir please provide a solution because if every month I recharge 149 + jio dhanadhan pack so cost is so high. Please resolve this matter.

My outgoing call stopped, But I have not used high calls. Please recheck and start my outgoing voice calls. 7979739223.

My Jio no. Is 7011969404.is not working from 01/09/2017. So please help me to continue working my Jio no.and this no. Data no show out your consumer executive. So please help me.

Add. -barchatra, dwarnary, budbud, burdwan, 713403, contact - 9153356878. My name - sekh idrish. Slow data and problem in calling. There was sufficient speed in my network first. But few days ago, data speed has decreased and there is no sound when making calls. Please solve this immediately.

My all outgoing call disconnected. And i use the customer care no near about 20 times 18008899999 but can't reconnected my outgoing call. They tell me recharge but why i recharge because i recharge some days ago. please help me, please please please i request you.

Dear sir/madam
I have addd offer (399/) on my jio no 7989942547 but there is no outgoing calls. I am not satisfied by answer of costumer care executive. they told me to new recharge 149 rupees. What is the meaning of heavy outgoing call which is reason for stopped my outgoing call from your end in this unlimited offer. Please clarify it.

I have jio sim (No. 9804966563). I have recharge it with 399 rs.dated on 4/8/17.after 9:00 pm(4/8/17)i am not able to make calls with this no. Even having 399rs.in my plan. They are saying that i have not enough balance to make calls. Please resolve the issue soon so i can make calls.

Hello sir, My no 8360225010 outgoing calls are barred. Please solve my problem. Please help me jio team.

Net is too slow, I'm saved one gb but it soo slow. Please increase its speed because I want to download app.

I have complained about the signal coverage which is less in our area. the back up team took 30 days but I didn't have no progress. Again they are asking for 30 days, if I call them they are repeating the same conversation.what to do...??? please fix this,I am suffering a lot. thank you.

My jio net is so slow I can't take voice calls and net in my house. pls solve my problem, i want net in my house plz ,and i have field for network tower my vill ghungrala hafizpur bsr road 8630093438 my jio number id sr00000cb bx my service request number.

Dear sir, can you explain what is misuses of voice call. You discontinued my voice call facility and blaming me that I call huge number of people and asking me to recharge again. We are not Mukesh Ambani.

Dear sir, I kindly request to u plzz do something or make another app for 4g lte phone, as jio 4g voice calling is not working in 4g lte phone. feel my pain as i lives in remote area (countryside) of our country.

Abburdoddi (v), abbur post, channapatna tq, ramanagara dist.562108. As per the above area there is no network in my village around 3km. so jio users are suffering from the network problem, please dont ignore it. i will kindly request to you company please provide the network for my village. Otherwise we can jump for the other sim.

Wrong information was given by the customer service people. Giving 309 plan for your customers validity. 84 days, and at that time recharge. Is over in 56 days.

Customer care service say problem will be solve in 60 days in my area. Please do this fast. if any problem regarding land or area issue call me 7905798496. Thank you.

Sir I am your permanent user and members since your launch. I recharged rs 399 offer dhan Dhana
Dhan but last 3 days my outgoing voice call has stopped. While my rest recharge 2 month. I requested to kindly solve my problem.

Hello sir, there was a tower of reliance jio in our village which was supposed to be taken by the government on a farm but by giving a bribe it is being brought to his house please decision on this. Thank you.

I purchase jiofi device by site www.jio.com as this site is owned by you. the jiofi which is delivered to me by this site does not consist any sim and i purchase the sim by jio store for jiofi. the store is located in old faridabad market in front of pathwari mandir, who charged me for activation of sim for the plan of Rs.509 is Rs.608. so the costs of jiofi device becomes to me in Rs.2607. So. I need Full information about this and it creates inconvenience to me. so i think action must be taken against this store or the extra money spend by me is paid back to me.

My whole data i.e. 1 GB automatically is consuming from last 2 days. So i request you to please solve my problem.
Jio no. -8384813265
Alt. no. -9520559993

I have done a recharge of Rs.399 plan on 20th July and its validity is for 28+28+28 days. That means it should be from 20th July - 16th October but today I have received a msg dat it will get expired on 7th-sept - 2017 07:35 hrs. So how come it is a 28+28+28 days plan...???? Are my 399Rs wasted..???

I am a old customer of you from very beginning. On my new residence at sapotra fort karoli dist in rajasthan I do not access of jio network connectivity. So please plant new site on given above address other wise I will port out my no. to another company. Please give feedback on my no. 9649119315.

Big problem of jio network in pune circle. i struggle for network in vimannagar pune area.

Pls help Jio 4G voice always showing offline but 4G signal is coming properly so I can able to access internet from browser but the only problem is my jio4G voice not connecting.my device is LTE only so not supporting voLTE features.pls provide me solution. Device model: lenovo k3 note running in lollipop os.
Mobile no :7904941653

I am a jio membership i recharged Rs399 at 9.9.17 to jio i even got message but the internet is not working please check it.