care@jio.com: Reliance Jio Customer Care Email

I got recharged on 2nd August through net banking of Rs 399. Now my outgoing block by your company. I don't know, Why and how. Pl.give me the real fact.

I booked jio phone and amount deducted from my account but confirmed SMS not received till now.

I booked the order from my no.8909276637 and I got the notification that my order is booked, and after some time got the message that you have transferred your voucher to 8469862548 but I didn't transfer the order to 8469862548. please do the needful.
Your. Customer.

Jio TV is not running, why I have installed it again with jio Id but still not running.

8 days ago i complain abou my jio voucher but still not solution of my jio voucher i complained every day every day i called customer care but all support agent replying me same. They replied to solve issue in 48 hours. But i waited 8 days now what can i do, its worst service of jio.

I purchased jio fi in the month of February, 2017. The salesman offered me 4 free sim cards, he said that I'll have 4 GB data per day to use. He did not inform me that these are post paid sim cards. He has given me post paid sim cards with his own will.I did not knew this until I got two bills posted at my doorstep for the numbers which I haven't touched after the free offer ended. I am being cheated and being forced to pay bills for the sim cards I have not used at all.The jio delegates dont have proper knowledge about their work and they are misleading customers without giving them prior knowledge that they are being given post paid sim cards. kindly initiate action against the salesman whose name was Ravinder and phone number 7018341648 and ensure me that I dont have to pay for numbers which I have not used at all. This salesman's number does not exist these days.I have got bills for 8219524991 and 8219514152 each of Rs 471. These sims were registered by the name of Chander Shekher Turki S/O Lt. Shri Makhan Lal Turki. Contact No. 9418625677.

I was went to Jio care in KC plaza and said that plz convert my Jio prepaid no. into post paid through my license id proof. they are saying they will only convert with aadhaar card only otherwise my no. will be dismissed. plz take action these type of employee. 7006602358.

I recharge 399 pack on aug 24 please tell me why is it not working properly.

Sir,
I have recharged on 19/07/2017 for Rs.399 plan through bill desk gateway on Bank of Borada debit card. Neither my phone is recharged nor money is returned to my account till date. Both Jio care mail and phone reply assured the refund of money with in 48 hrs. But already 10 days past after the assurance. Please go into the details to get my refund so that I can recharge my phone in time, aleady one month is passed after stopping my services.

Thanking you

I well be use only 30 mb data than i am check in jio usage and i well see aa data 262 mb only plzz give me.... A data in my jio number.

I haven't used my 1GB for today but my data isn't working, and so I called your customer care, but he said that my 1GB is over. This is a regular scenario. Please fix.

Not play jio tv, jio cinema. And my home location network problem my number 9716073422..... zero signal my sim. play jio tv wifi not working apps.

My jio4g app is not working properly. It always showing me offline after taking long time for connecting.

Dear sir/mam
Request just that i want to inform you my area (Dhata - Dhata fatehpur 212641) do not have any jio tower (network) and my area population is 100000. So kindly solve this problem
Thanks and regards
Anmol singh
Dhata Dhata Fatehpur 212641

Speed of data in jio has gone down gradually within a month or so. From the past couple of nights our locality is receiving speed of around 2-20 Kbps with no downloading speed. Even videos can't be streamed in 144p as well. So on behalf of everyone it is my heartful request to fix to issue of slow data or else better for us as a consumer to switch to a better operator. From North Lakhimpur Assam.

No.1 - You have transferred the below jio phone prebooking voucher (s)to mobile number 9005556165 and following are the voucher details voucher (s)count :1 voucher booked for Area pin code 284003 please write to care @jio.com if this transaction is not done by you.
No.2 - You have transferred the below jio phone prebooking voucher (s)to mobile number 9120035056 and following are the voucher details voucher (s)count :1 voucher booked for Area pin code 284003 please write to care @jio.com if this transaction is not done by you.

Calls drop-down, internet connectivity theses complaint is 4th. if problem is not solve in 1 day am going to convert sim into Airtel.

2 month back i getting 4 points in my house bt now i get only 1 point bt tht also not continues it also goes in between. plz increase the strength of signal in my area plzzz.

Dear sir,

I have recharge my jio no.8 218051226 with the amount of Rs399 in dated 23 August 2017 time 11:55 am by jio.com through payment mode by Pay Tm .order no.- JPT25605096222. But still today I haven't got recharge amount in my jio no. my all services has been stopped till now. I have talk to your jio customer care & paytm customer care also. Paytm required a mail from your side that your company has not received payment amount of 399 by Paytm. so that PAYtm refund my amount back 399Rs. that's why I will recharge once again for continued to your services. So I requested to you kindly mail me as soon as possible that you have not received any amount. I am waiting for your mail.

Thanks
Your faithfully
Alok saxena

I am using jio no 8433228081 few days before my phone with this number was lost and i lodge the claim of phone on insurance company. Insurance company required jio stamp and sign of an authorised person of jio to proceed the claim. So you are requested to please help to me out i was visited two times at jio mini store but no one help me out

Gulbahar
Jio no - 8433228081
Alternate no - 8273909477

Jio network network is not properly work. Land has available for rent Jio network please contact me 8103462247

Can you tell me that is Jio provides home jobs facilities because somebody call me and told me that they r from Jio and Jio provides home jobs.

After 12 am my 2.5 GB data deducted date 29 August.

Update the jiotv skip opation is not available on screen only username and password is ask and inter the username & password its don't.

I have made transfer of funds Rs.399 thrice from my Paytm account since at the time of making it, the transactions were shown as unsuccessful. However, after sometime, the message came as all the three transactions are successful. Hence, you may please refund the amount of Rs.798 to me. In case, if it is not possible, please see that i can book a jio phone with that amount. My jio phone 8247073627
Regards

when i got jio cim then my adhaar id wasn't correct so I got cim by another person's adhaar id but now my adhaar id is correct. so now I want to change my number id because this id is another person this is my number 8077375507. so plz tell me what should I do now so plz help me and reply me as early as possible that's it.

Sir, honestly I want to inform you I am one of the Jio user & in my area there are much more 4G handset user are there but in my area Jio network is insufficient for users. So I request you to build a jio tower in my area for which I am going to provide the land area. If you take serious action on my request then it will be benefit both of us.

My registered mobile no:+919832011447
date of payment:26/08/2017
Prebook my jio phone

I had send a mail to the mail address of honorable sandipan dey but he did not response me till now.

I am not satisfied in this scheme because I have not got benefited in your scheme your dealer cheating with me and as per your reply i am not satisfied. so i request you to please see this matter and do justice to me.