1800-419-2020: Den Cable Network Customer Care Phone Number

I am from Bhagalpur, Bihar. In my city DEN network has removed NDTV channel. Pls restart it again or we all will boycott Den network. Thankyou.

Hi DEN team,

This is to inform you that I am getting very poor service by DEN local service provider Raju cable in Lucknow rajajipuram E block. I asked to stop my service of cable for only one month but it's being 2 months they stopped my service. Once I called those people for activate my connection they said you have to pay two month rental first then connection will be activate. Why they are asking for 2 month bill. However I am not using connection since two months they why will I pay for this. If I will not get proper resolution of my complaint then I will go to consumer forum for this and will try my best to close this operator. If your team will put efforts for solve my complaint then I will be highly obliged and take action against it.

Regards,
Asif - 8960777702
Lucknow

I am writing here to inform you that service of my local network provider is worse network issue is coming each and every single day & when you call them they just give irrelevant excuses for that issue. pls do something with this problem.
Cable operator name is -Dixit capable operator
Name: sanskar shukla
Mobile Number: 7317668888
Area: Jalalpur crossing Rajajipuram lko
Service provider Number: 9125124449

Very bad service l have network problem last two month dailly phone your cable operator but he does not response my addrss is 348 1st floor, Rishi Nagar, Ranibagh, Delhi 110034.

Connection (setup box) is not working, despite many complaints. More than 36 Hours have passed. People have come visited, checked and went back saying they will come back in an hour to replace the setup box but no result.

Dear sir, to Toonami is still not come to den in Jhansi while in another DEN places TONAMI has come. so plz kindly bring TOONAMI channel....in our place JHANSI also. THANK YOU.

The very very poor experience of the Den Surat, Den office staff behavior is very bad. No one solve my problem. my cable service is off from last 15 days. No one gives any response.

The very poor experience of the Den Vadodara, Den office staff behavior is very bad. No one solve my problem. my cable service is off from last 2 days. Network is so bad and local operator does not give service.

I am a Den NEW customer for last 1 Month at BADAUN (UP) location. I jad purchase set top box with RS 1750 + 200 Monthly. They gave us OLD SET TOP BOX Which is not working on 1st day. They don't pick up the call... wont turn up for any problem but only for the subscription money every month. For the last 4 days the set top box is not working and nobody even cared to visit my place for a moment which is just a little more than a stone's throw away from their shop. Called them numerous times, visited their place 3-4 times but only they are giving false assurance to visit my place. Numerous times caught them lying and giving absurd excuse for not coming. So please change my set top box.

Saurabh Sharma
9557778175

Hi,
I am using Den Cable network from last 3 years,After digitlization of network, I got the set top box from Service Area Provider, but from last 6 months the service of den and service area provider consultant going to be worse day by day. For problem in set top box card, many times inform to cable operator, he charged the Rs 1000/- for repairing of Set Top box. But after that problem as it is, as earlier. In every ery 10-15 days few channels does not work most of the time English Channels, when i call to service area provider they didn't pick the phone 13 out of 20 times, but when they came for monthly payment they told me the service will be start today, after calling again and again they told again and again issue will be resolve in 1 hour, 1 day,2 day and sunday they told we can't do anything in sunday. Many times i called to your customer care when my cable network got down they told me we didn't get payment from your side that's why your service is stop. But This is going to be very bad condition day by day and from last 1 month english channel service is stop, and before 15 days service will start for 10-15 minutes and again goes down with voice cracking.

I am paying 220 monthly but i have seen on den network site top package is 200. Also i asked to other neighbors and found they are facing the same problem. Now i am fed up and going to be switched to another network. I will just wait 1 week more for this service, if it will be resolved then will think about it to going forward with the same network. One more thing if the service is stop for 10 days then why they are asking to pay full payment.Now this is the time to move some other network. Good bye

Name: Gaurav Pal
Mobile Number: 9953626719
Area: Adarsh Colony, Biharipura, Vijay Nagar, Ghaziabad
Service provider : Ravi cable operator

I have den setup box, few days not working den setup box display on TV no signal. please send what it is problem in setup box.

I"m in tvm. Den cable service has very very bad and cable operator is miss behaving.

6/8/17, this is regarding Sangeet Bangla channel. Enjoying this channel for the last 02 years but for the last 02 months it has been closed. I have post several complain to the den cable network customer card deptt, they gave me assurance that it will be restore but till the date it has not been restore. Kindly look into this matter (Smart C.No//000043111244 )

The very very poor experience of the Den Navi Mumbai, my cable service is off from last 6 days. No one gives any response. Very bad service.

I have purchased HD SET TOP BOX 2 week ago. Now it is not working.. i cant see even SD channels. I have called cable operator... He is not picking phone. Customer service center not picking phone. VERY BAD SERVICE.... BAD CUSTOMER CARE.... dont go for DEN network.

Bad service from cable operator,we will not get signal everyday in our area. Please support me
Bouquet ID-25048.

Dear sir/ man,

My name is Shakshi Garg. I m from ghaziabad uttar Pradesh - 201001 India. I using den cable services.
My problem details hereunder:-

Under wating TV any time showing no signal. I tell my problem to my area Den cable operator. He came and check my problem and resolve the problem. After few days repeat problem. I again and again told to my problem to my area den cable operator Mr. Rajkumar (M) 9310761599 and Mr. Divyanshu (M) 9718029027. He came seventh or eight time and told me Mam your setup box is impaired. He took along my setup box. Then he call me and told me the cost of repairing the setup box will be charged rupees 200. I agree and give the permission for Repairing. After few days he come and install my setup box but I am suffering from same problem continued 1.5 months. Dated 24.07.2017 same problem creating and I inform to my area operator. He will not come to resolve to my problem. I trying to call many times but he is not picking up my call.

Dated 25.08.2017 i registered my complaint in den digital cable TV services customer care. My complaint no is - PAS 43944 - L9TT4YS, timing 11:30 pm around 25.08.2017 your executive Mr. Asif Khan told me Mam within 24 hours we resolve your problem but till the time I m not received any call any activity from your side, Why?

Dated 26.08.2017 I again doing call in customer care and told our complete problem. Your executive Mr. Mohit told me I resolve your problem soon. I tell to he I want talk with your senior, he told me Mam my all seniors are busy on another call. I arrange a back call from my senior side. he not arrange any call till the time. 4 days completed but you are not giving us any solution. I am daily calling in customer care three to four times and tell my problem again and again.

Why your executive did wrong commitments.
I my totally harassed from your company cable services.

Why your company not take any action in my case. I want change my setup box nothing more. So I request to please take a quick action and solve my problem other wise am escalate my case from high level.

Attached document my setup box number details slip.

Regards,
Shakshi garg

Worst sevice from DEN. DEN cable not working.
There are technical problem occur WEEKLY. And customer service center also not take complaint properly. This problem occur 2 or 3 times in a WEEKLY. Very bad service.

There are technical problem daily. Cable operator also not take complaint properly. This problem every month 2 or 3 times in a month. Very bad service. Last 5days den network is not working.. DEN cable is veryvery bad cable operator not sporting and customer services is very very very very poor.

DEN 330013360179471
NDS 5941627847531580
Card 000042416230

From 4th Sept morning i am getting...
Message "6" _ your card is not authorised
Message "11"_ Security Problem, Resolve issue.

Impossible to view news on channels. Signal gets disrupted & noisy. Many permitted channels are blocked most of the time. My woes get worse as local service provider representative turns deaf and no action despite several complaint calls. Please help at the earliest.

1hr to 3hr off a they don't provide service at Ghaziabad. Phone is off the hook. Very very bad service.

I have complained regarding my cable network Ranjeet cable at shakakrpur Delhi 92, which is not working since morning (error-11) today and not getting proper response. Even called up to till free no they have provided me Local no where no one is responding. I think local operators are taking their customer for granted.

Totally poor service, I paid 300Rs per month (last 6 month) but since 10 days all channels are blocked.

From nashik I am paying 350 monthly but i have seen on den network site top package is 280. Also i asked to other neighbors and found they are facing the same problem.
My operators name = Nilesh Shane (Nashik)
Contact No = 976721217

Disgusting service from this man.

The den services is very bad, No body tell me. I have already give the payment but no operator open the den connection. So bad experience. I wait jio dth because they give best services. Uzair ahmad ujariyaw gomti nager, lucknow ph 9336633266.

Beware of DEN network as they cheat customers by providing false promise.At the time of booking new connection they told me that there internet service facility is available in my area but after making payment they informed me that there setup is not ready in my area. Now their sales person is not even picking my call and my money is still not refunded.

I am facing the same problem from a week, my set up box is showing message your card is not activated. After several times i call to den service guys and i itself go to there office. After 5 days they started my connection again but after 2 days i m facing the same issue but no one is helping, the issue is still same. I think den service is very pathetic and i shall not continue with the den services.

Dear Den

I am using Silvassa Den cable from 2014 to present. At the beginning around or more tha. 250 channels were available at present many news channel, Movie channel, music
Channel Etc... are not available (A message display YOU HQVE NOT SUBSCRIBED TO THIS CHANNEL CONTACT CABLE OPERATOR) what is the problem??? Please help me return to that's channel.

Amit Purohit
Silvassa
UT of Dadra & Nagar Haveli.

From last five days i am not getting &tv. Please reply and start the channel immidiately.