Facebook page: HomeShop18 Online Customer Care Support Link

I had placed an order with Homeshop18 with order No.964661497. But asked for a refund, Pls refer my complaint no.126848211 on 27 feb. But i haven't received any response till now, I am still waiting for your response. I hope you will take action immediately. thanks.

I ordered a double bed bedsheet but the product i received was of the third quality. Its colour was already faded and it looked old and used. I tried to return to return but i cant call customer care. Worst service.

Dear Sir/ Madam,

As per your TV add myself Mrs. Jyoti Raskar from Pune, I have ordered pack of 10 LED bulb package with fan and one solar lamp free. total Rs : 999/- and 200/- shipping charges.

We have ordered this on 6 th or 7 May 2017 with the order no ; 1012268553 and we have received same on 10Th May 2017.

After we open the package we have shocked as out of 10 for one Bulb only half part is there, 3 bulbs are used bulbs with lot of dhul and mitti on it (See the pics for more reference ) which is not working, 4 bulbs are not working at all only 2 bulb is in working condition and that is also used one.

Seems like you have sent us used broken package of bulb. this is not expected from home shop 18, we are regular customers of yours and we have ordered many things from you, but we have never come to across this situation.

We have already called to your call center regarding this matter, she said that pls send email we will check for same and give us complaint no. but no use of that. its very ridiculous thing you doing to save your money, pls take necessary action and pls send us revised parcel or give our money back.
This will definitely hamper our further buying in Home Shop 18.

I bought a Penta tablet (intel processor) at Rs- 6999 in feb2016. It had many problems as
No 1. very very poor batery power.
No 2. device was getting very hot when using.
No 3. Extremely slow responding .ex-you have to wait 2 minute to open google crome after touching this icon.

So short replacement time (only 2 days). Before I understand all problem 2days passed. Now in 1 year warranty I send it twice in noida through penta service center. First time they did't repair it and returned. 2nd time they replaced it but it had also same problem .My money loss, time loss and I was broken from inside. I each time called hs18 senior call center team to inform penta.com to repair my tab properly. every time hs18 said penta com service center is busy, you call later.

I have purchased combo of phone from home shop18...but really that was a big mistake of my life till now..... Company commitment is fake.. Product is condom.