care@jio.com: Reliance Jio Customer Care Email

Email
care@jio.com
Company
Department
Customer Care
Region
All India
Note
Contact Reliance Jio customer care at above email.
Jio customer support responds within in 24 hours.

If the above contact didn't helped you, here are alternatives to reach Reliance Jio customer support.

Contact Number

1860-893-3333 - Contact details
1800-889-9999 - Contact details
1800-896-9999 - Contact details

Support Link

Official website - Contact details
 - Contact details

Comments

Rahul Sarmalkar

Wed, 05/10/2017 - 18:06

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My jio number is 7021252397. My complaint is in jio TV app any channels is not working so fix this problem ASAP. This problem is giving me from today.

I can make calls from jio but i cannot receive calls. When i am free then i turns on jio 4g voice app then i receive message dear customer you have a last missed from1234567891. And i cannot see my jio 4g voice app status in my notification bar. Kindly resolve the problem.
Jio sim no. 7008649144
Moblie handset - vivoy51l

Deepak agrawal

Thu, 05/11/2017 - 09:07

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Dear I am using Lenovo vibe P1 4G handset but I am unable to make voice call with jio network.

My jio tv is not working for the past 4 days. So kindly take my complain and try to rectify as soon as possible...... thank u.

Shabina Khan

Thu, 05/11/2017 - 13:49

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I am not able to use my jio tv app since last three days because of which i am missing my favourite daily soaps. Whenever i am opening jio tv app.. it shows u r in process of jio tv subscription. Plz resolve my problem as soon as possible and allow me to enjoy my serials.

Siva kumar

Thu, 05/11/2017 - 20:18

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I am siva Kumar. however my said amount Rs 303/- not refund since 10 Apr 2017(13.22hrs). my no is 8639010042, txn ID SBIPG IU5278145168RPSL, Jio apps through debited, amount Rs 303.00,SBI debited card and Vodafone no 9583755484 is wrongly mentioned are information. plz help me and refund my amount shortly. Thanks

Jayaprakash

Thu, 05/11/2017 - 21:24

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My jio TV is not working.. It says to complaint to the care@jio.com please make this note.. After i upgraded to prime membership it stopped totally.. Kindly make this assurance to activate it!

Siva Kumar

Thu, 05/11/2017 - 21:28

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Dear sir/Madam, This is inform yoy that my name siva kumar. I recharged reliance jio apps of 303 rupees SBI debit card through is wrongly vodafone no 9583755484 mentioned on 10 apr 17 at 13.22 but recharged not done for Vodafone no 9583755484 or jio no 8639010042 the above amount is deducted from my account number no txn ID SBIPG IU5278145168RPSL is received by me when I inquired from bank the told from jio side. Sir I have complained for that 01 months ago. So poor facility and bad commitment by jio team. Ple help me and refund my money otherwise closed your office and jio network.

Sir/Madam
A person gave my husband two jio Sims and he said he has recharge the SIM with 309 but he recharged it only by Rs99 my husband payed him Rs618 for two sims. He had told us that he is an employee of jio. His name was HIMANSHU and mobile no is 8285272447. How could a person cheat anyone on the name of jio. Please help me.
Thankyou

Shaikh akeel ahmed

Fri, 05/12/2017 - 01:43

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My jio TV is not working plz see it and fixed my problem it told that with in 48 hrs it will active but not yet see it and resolve my problem.

Surajit sinha

Fri, 05/12/2017 - 09:32

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dear sir/mam.
Myself surajit sinha.i already recharged the jio dhan dhana dhan pack last 8may. but still this pack is not activated.Three times I registered the complain but I didn't get any solution.i am really on trouble.
kindly resolve this issue as soon as possible. my jio num is 9511276290.

I couldn't able to watch jio tv channels from last 5 days . It is showing notification as the jio tv service is in progress for many days.This problem is with all the subscribers of jio users. So please resolve the issue.

Suban das

Sat, 05/13/2017 - 14:18

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This my jio number 8910955182. I had recharged the number april 8th 2017, it was reflected on my plan but, right now it has been vanished from there, it reflects grace plan....... what has happened with my recharge. please look after the matter and resolve asap.... thank you (activation date is 18th April, it reflecting on my statement) 303rs plan.

Siva Kumr

Sat, 05/13/2017 - 15:46

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Dear sir/madam, This is inform you that my name siva kumar. I recharged reliance jio apps of 303 rupees SBI debit card on 10 Apr 2017 at 13.22pm of vodafone no 9583755484. wrongly mentioned in jio apps recharged but recharged is not done Vodafone no 9583755484 or jio no 8639010042. the above amount is deducted from my account no transaction ID is SBIPG IU5278145168RPSL received by me. when I enquired from bank told me to ask them to refund my account from jio side. I do many time complain for this problem but I do not receive positive response and not refund my amount. Pls refund my amount urgently.

Sumit negi

Sat, 05/13/2017 - 18:28

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I have recharge the pack of 608 but my jio is not working. signal are full but doesn't working. i have complained about it... no response is taken...help me out.

Rajesh singh

Sat, 05/13/2017 - 23:25

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I have subscribe my jio tune by jio music on 10 may 2017 after that I have complaint in jio care on 12 may 2017 at 8:30 am I have received a message from jio care that your problem will resolve at18 pm on 12 may 2017 , after that many time contact on your customer care but till now problem is not solve. But I have received a message from jio that your problem is resolved at 13 may 2017 at 20 pm. What a hale this type of service in jio shame. Shame...jio

Dinesh balu

Sun, 05/14/2017 - 11:34

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My place network 2 point only so please full network for my place. My place name: kuriyamangalam, near B. Mutlur. 6 km away from mutlur. chidambaram tk, cudddalore dt, tamilnadu state.

Sir i live in juhapura ahmedabad. our area was facing data slow speed problem. we could many call for jio customer care but problem didn't solve. we suffer too much. i am requesting you to please solve our problem immediately.

Kuber Singh

Sun, 05/14/2017 - 18:36

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Dear Sir,
I am calling on jio network with Motorola Mobile (Moto E2 second Generation with 8GB Memory) since December 2016 and after initial hiccups never had any problem. I have taken up the prime membership and charged with Rs 303. For last 15 days I am not able to talk on JIO network. I have visited the Motorola mobile service center, they tell that JIO voice will not work on this phone.

I have talked to an expert, he tells this is an LTE phone and VOLTE was downloaded on this. Now VOLTE has sent a patch, to download this you need another mobile since it consumes 5GB. Unless you download this VOLTE patch, you will not be able to talk on JIO network.

Sir, not many JIO customers has such good phones, which has capacity to download VOLTE patch. If soon you do no give solution to this problem, customers will face problem with network and may migrate. My humble request is that please do something for the masses to avoid this problem.

Thanks & Regards,
Kuber Singh Chauhan
JIO NO. 7976112178

Ranjeet singh

Sun, 05/14/2017 - 22:36

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Requested sir/madam
This is my Jio other no.is 8329093146. I have a major problem this number. By mistake I recharged my no. 501who is wrong because I don't take any benefit. I want recharge 408. So convert 501 to 408 plan. I thankful always this work.

Alok sharma

Mon, 05/15/2017 - 08:36

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Your employer said to me in your area Jio server problem and they repair it take 15 days. I want say that my 15 days are going wast. Please refund my 15 day.

Arun thakur

Mon, 05/15/2017 - 22:09

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Dear sir, I am customer of jio and I have recharged. But network condition is not good even there is not a little network...but near next village network is very good. So network should done in my village .

Hi jio our area north kumbalanghi (Kochi) the range of jio is poor and everybody is suspended on one tower please make this problem right i trust in jio.

I have bought a new jio SIM. Got the message of mobile number and direction for tele verification by calling 1977. However, no connection established after calling1977, it becomes total silent. Please help me out of this problem.

Sumit Bhakta

Wed, 05/17/2017 - 10:44

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In my jio no.8250118334, I recharge with rs.402. But my recharge is not successful and my amount is cut from bank account. My recharge transaction ID 2210080475745151 and complain no. is ZE0000095NMN. I am also complain this to jio customer care. So I request my amount refund very soon.

Debrup Ray Chowdhury

Wed, 05/17/2017 - 11:07

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JIO SUMMER SURPRISE offer is active on your Jio number 7003462107. You will now get 1GB data/day & unlimited calling (Local+National Roaming) from 16th April onwards. You will only need to recharge in August 2017. But still i cannot get data speed.

My jiofi it is not working properly,, my no registration is every time fail. please tell me what happen about network. I didn't understand what happen it, whenever I try to connect to internet it just showing me one registration msg... Plz do something.

Naresh Thakur

Thu, 05/18/2017 - 11:43

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Dear Sir,
Thank you to start my plan of Rs.309/- as earlier my plan of Rs.149/- was activated which was to be ended on 25 May, 2017. I recharged Rs. 309/- on my number but it was not activated but after making some request to your advisor, my plan of Rs.309/- has been activated now. Thanks a lot for doing so.

N.K. Thakur

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