care@jio.com: Reliance Jio Customer Care Email

Jio SIM network is very slow in Aurangabad Bihar it's net speed is 200kb/s. Please u improve network area in Aurangabad.

What the hell is this? Worked properly just for 1 month and then"unable to detect jio sim". Please it's my kind request to you to improve it.

I have a jio wifi, last Monday i renewed prime and paid Rs303/ but today on 15th i have problem with jiotv
opening shows unable to open try again / close. if i try again also not opening, pl help. also some time shows not renewed. my no 8310739477.

I want to inform you that last four days my jio sim no incoming and outgoing is not woking but data networking properly but calls only its not working.what I do for it? My jio number 8248407945.

I bought a jio sim and it worked very nicely for a month bt aftet that the jio is showing no network no internet no calls for the past 4 months.

Dear Sir,
I am Kali Nandan Pandey from City-Baddi,District-Solan, Himachal Pradesh,Pin code173205.
I want to port my Relience No.9625129565 to your Jio network. Here is only one Jio store in Baddi. when i went there I was told that there was some problem in system my no.could not be port in. My aadhar card address of other state Bihar. Please tell me the actual problem whether I can port my no. or not. If yes then what should I do. Please solve my problem.

My contact nos are 9625129565 and 9816164712. Thanks and regards.
K N pandey.
Baddi

My jio fibre connection [#4344191] is not working at residence in Reliance Greens, Moti Khavdi since 5th March. 2017. I complained on line to which reply came that you will hear from us in 48 hours. Then I reminded twice after 80hrs to which they again replied saying you will hear soon from us. But there after no news.

I thought "Reliance" would really mean service due to my affinity to it but Jio is like any other ordinary service provider as of now.

I bought a new sim from shop he charged me 250rs for jio sim as it is more than the sufficient money so plzz take a strict action against him address - maqsuan chowk near goldi dhaba mohan watch co.name-man mohan singh mobile no. 7876569734

3rd class Jio network. Jio simply is very slow that it's speed is 60kbps . Plzzzzzz help me plz.

No call backs to customer about solving the complaint. No proper response from call center executives. I am getting repeated PBM from 19 jan 2017 to till now they didn't solve my pbm. I need a call back from jio higher officials OK. Immediately.

Hi, Good Morning Sirji !!!
My Jio no. is +91 8169582693 & I am staying in Marol, Andheri area. My experience with Jio voice call is not good. moreover, whenever I use to contacted on Jio, its get cut off immediately & end the call. After ranging 5 to 6 times it may get connected some times. My settings for hand set are OK which is certified by your person located at sakinaka outlet. My request is to pl. look in to the matter.
Thanks & Regards !!!
T. P.Nayak
(+91 9892790013)

i lost my Jio number few days back and than i called customer care to shutdown it on temporary basic..and than today i go to Jio Store Mandi (H.P) to buy a Duplicate sim card. i give them print of my E-Aadhaar Card and the copy of Police FIR. But they refused them and told me first i have to cut my Aadhaar card and take a new print than they validate it as a proof ! and i don't find any Govt notification about cutting Aadhaar card and all.... I am not getting their point.... And in Aadhaar card its Aadhaar card's Number which is important rather than its format So Kindly sort out this Mess ... and Provide me A solution and a jio Sim card before 31-march-2017 and take a proper action against this complaint.... Hope for a positive response.

Thanks
Rohit Kumar

i have taken jio sim bearing no 8837303490 received massage on alternate no jio connection no is 00002F8T08 from adhar card but till date it is not activated after consulting on call at jio customer call centre they have not responded well kindly activate the sim.

600011 Chennai network is very slow and voice calls some times breaking.

Sir/madam, Yesterday I paid 402 rupees by my ATM 99 for prime membership and 303 for monthly but when I called to customer care he said that you are not eligible for its benefit because you have recharged both one time. I request please do it correct .

Thank you
mo.no. 8707071934

To home so it may concern i would like the company to launch new night data pack. I not happy with the current offers launch by the company. Requesting the authority to bring new offer on night data pack. Thank you, sujit Routh contact Number is 7001517993.

I had recharge rs99 and to got a prime member but still now rs 50 cash voucher get not refund, in my no.7008043507..jio monry care avoid to call rcv in my number.

I am a Reliance jio consumer for the past six months and since then I am facing the problem of data speed (net problem) in my home location. I do not get data speed at any time at home and voice calls almost by getting out of the house.

I have complained about this in Customer Care Service many times but till now I have not got any solution and he was tell me some stories every time, but my problem was the same. The last statement, the customer care told me that the solution to your problem will be resolved by March 20, 2017 but nothing has happened. Even after such a complaint, I have not received any response from your side.

My jio SIM number was 8700168284 and the current number is 8178 6689 96. and I have complained several times from both the numbers. You can see my complaint on both the numbers in the record.

I have also changed my handset from the last three months. First Lenovo A6000, then Asus Zenfone and now lenovo k6 power. And now the SIM pay is coming from next month. So I am confused whether to recharge my number or not.

Thanks & Regards,
Vinod Sati.

Dear Sir,
This is second time i am making complain that I am facing problem in porting my sim from Reliamce to Jio. Here in Baddi your jio Store did not fill up the form properly and tells me that there is some problem in the system.He says that the system does not accept Reliance as previous service provider. when I talked to Jio customer care he said that your form do not have Previous service providers name. I am fade up with your system in general and Baddi Store particularly. The person on your baddi store is cooperating an talking.

Kali Nadan Pandey
9625129565 the no. I want to port.
My alternate no is 9816164712.
thank you.

My internet is not working properly in recent 10 days site which i wanna to open dosn"t open plz solve my problem. my jio number is 7889237750.

I have an jio connection. But outside of house it's get network with 4g And indoor is not connected properly like no network. Now me need such product like network booster antenna. I will ready to bear charges for this product.

Hi

Please let me confirm how to change wifi password of jiofi 4g device.

Thanks
Amit

I am currently using a JioFi3 router for my 3G phone and desktop. I have switched to the Jio prime membership with a recharge of Rs. 99 but have not received any confirmation SMS of successful recharge in my registered non-Jio phone number. Help me!

I have a jio sim in which i have network issue...i want to know that , is your plan to set a tower at near my village so me and many people get better network....bcoz there is no network.

My Jio sim is working but I do not call and massaging to others and I use my data my problem starts on 22 March 2017 I call on 18608933333 for help. Jio customer care said you update your software I updated but my problem is not solved. My Jio number is 8709016155 and you contact us me on 9534668052 and 8051333144.. call me.

sim no 8778121708, sim named p bhuwaneswari dob10-8-1947 17/3 damodar st gopalapuram chennai 6000086.

Respectively ,
Sir don't want use my jio number, Infact I want to deactivate that. my jio number is 7983635447.

Upon recharge with 499 plan on 30 March 2017 at 3 pm to jio number 8219703479 my outgoing calls disabled. Even customer care not connecting. All sms and data services, incoming calls working. Need to be resoved soon please. Sim is registered on my name as Rakesh kumar from Reckong Peo Kinnaur H.P.

The free 4G service but after 6 days now my sim was not working. No calls and internet only no service will be provided my 2G data pack was finished after that my was also not working. Plz help me to restart my sim.

I am jitendra Kumar ram and my Jio number is 8630384856, but my Jio number is not activated please activate the sim. I hope sir you activate the Jio sim And my Jio sim alternate number is 8265926246.