support@one97.com: Paytm Customer Care Email

Email
support@one97.com
Company
Department
Customer Care
Region
All India
Note
Contact Paytm customer service with your complaint/queries through email.
Alternative emails: info@one97.com, care@paytm.com, CyberCell@Paytm.com.

If the above contact didn't helped you, here are alternatives to reach Paytm customer support.

Contact Number

0120-38883888 - Contact details
011-33996699 - Contact details

Support Link

 - Contact details
Official website - Contact details

Comments

Mayank verma

Tue, 01/10/2017 - 19:21

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I am mayank verma I am from pilkhuwa. I payed my vodafone postpaid bill which amount is @269.11rs. I have applied a promo code for cash 25 rs cash back. But now I have complete 2 day. I have not received my cash back .so plz help me plz.

My order no is... 2553531031

Ujjwal Kumar

Wed, 01/11/2017 - 05:22

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I can't add my money to wallet from 8 Jan. My order no. is 2548765466. ,2548763276 ,2548787086. ,2548792177 ,2548804054 and many more. I also complain to customer care but no result I found.

Jeeves shukla

Wed, 01/11/2017 - 16:54

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My 18000 rs. Two times debited from my pnb account means 18000rs. Debited on 6 January but not credited in paytm wallet. My 18000rs. On 6 january also debited from my bank account but not credited in paytm wallet. I request you to please conform bank transaction with my paytm account. My phone no-7509830011.

Bittu Biswas

Wed, 01/11/2017 - 19:35

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I return by Rs 500 money to bank which is created by dabit card but I don't get money to bank. Please refund my money to paytm wallet.
Bank txn id : 65084715150
Wallet order id : 5122255669
Mobile no : 8100280743

Anil yadav

Wed, 01/11/2017 - 21:35

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I want to say i'm using paytm last 5 years and i know very well about paytm. i m not getting any problem
it's a good E-commerce platform for shopping or do bill payment through paytm. so i can say this types of activity there is lot of option to get cashback on mobile recharge or bill payment otherwise do shopping.
Thanks paytm whole team

Neeraj saxena

Thu, 01/12/2017 - 10:23

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I have add money in my paytm wallet no 9837721212 with bank of India ATM amount rs 2500 date 07.01.2017 but I d'nt received the msg by paytm and not show in my paytm wallet but amount debit in my bank account, please solve this problem and refund my amount.

I haven't recharged docomo no of 110 rupees balance reduced from my paytm wallet but I didn't get the balance it showing status processing. I have given 3times complaint there is no response. My order no is 2558987191.

Sonu bagra

Thu, 01/12/2017 - 14:09

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Sir my paytm id is 8426911566. i have add 3100 to my paytm wallet from icici bank account my account no is-676201420136. And after it i have done this amount return to bank on 3 january 2017 but there is no money come in my account and today i go to bank but they said to me that we do nothing about this, contact paytm. so i request to u that plz solve out my problem as very soon otherwise i will take legal action. thank you.

Deepak Sharma

Fri, 01/13/2017 - 16:56

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I transferred 300 rupey dated on 25th December 2016 from my atm card and 300 rupees deducted from my account but not transferred in my paytm wallet and not transfer in my account. so please refund my 300 rupees my number 8263085554 and my account number is 3056131000092. Please call me on 8261808799 this number.

My OTP is not coming as i am new user of paytm my wallet balance is nil. pls help me fast.

Sonu pandit

Sat, 01/14/2017 - 00:12

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3300 rupees is not return to bank ,,dear sir ,i used return to bank from passbook option ,in paytm wallet,date 01-01-2017 ihave paytm wallet transection id-5172254201 and Bank transection id is-4000954191570011.

Sanjeet Kashyap

Mon, 01/16/2017 - 10:23

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Paytm but I have not received the T-shirts will be available and for how long will T-shirt and call 9761244529 Reply Plz.

Anand Kumar Singh

Mon, 01/16/2017 - 18:04

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I have recharge Rs 801 on dated 07/01/2017 but recharge failed .your order no 2539015031 till date i have not received my money in paytm wallet & bank account. please refund my money on urgent basis.
My Mob : 9711985122

07/Jan/2017 time 11:14 AM

Abhijeet singh

Tue, 01/17/2017 - 12:14

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Dear Sir,
I want to notify that i did a transaction of amount 3900 on date 12/01/2017 around 3.00 pm and i could not get the money in my wallet till now but this amount has been debited in my bank account I want my money as soon as possible. So please check it out and help me to get back my money. I hope that you will reply me back about this. My paytm no - 9760291041 (Abhijeet singh).

thanks

SukantI tigga

Tue, 01/17/2017 - 13:20

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On 5th january 2016 at 10.11pm i recharge my tata sky id no 1118801198, Order no 2531563362, amount 425 debited from my bank account but not recharge dth account also no refund in paytm wallet.

Shailendra Singh

Tue, 01/17/2017 - 15:06

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Hello Sir,

Name- shailendra kumar singh
A/c 742010110000263
Branch- bhatpur

Paytm has refunded 4000 in my above mentioned bank detail as refrence no. shared by paytm has given below.but my account are not showing any refund. please advice me for the same and please look into this matter.

Paytm has refunded INR 4000 to your bank Bank Of India under order 2498079204 on 05 Jan 2017 and your bank has shared a reference number 30001263666366168031631 as a prof of successful refund with us.

Padmakar Batrakhaye

Tue, 01/17/2017 - 15:22

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Sir, After lapse of so many time for lodging complaint, nothing has been heard from your site. It is once again requested to do needful in the matter please. my earlier complaint details are as under. Please refer my earlier complaint, till date no solution has been received nor any amount not received in my account,

The following transactions are found to be made by somebody from PAYTM using my ATM card which was entered for payment in your site and no any mail or any SMS is received by me regarding the transaction. This is a fraud case and some one are making this type of transactions. I have already registered my complement on 31/12/2016 by my registered phone 9687473883, but till date no any communication are received from your site. The details of which are as under:

24-Dec-2016 (24-Dec-2016) POS PRCH
POS 635914709975 PAYTM NOIDA 500.00

30-Dec-2016 (30-Dec-2016) POS PRCH
POS 636501661014 ONE97 COMMUNICATION LTNOIDA 200.00

Further, yesterday on 6/1/2015 an amount of Rs.100.00 was debited from my account viz without my knowledge. You are requested to do needful in the matter please.
06Jan2017
(06Jan2017)POS PRCH

POS 700614136574 JioMoney MUMBAI 100.00

06Jan2017
(06Jan2017)POS PRCH

POS 700614136574 JioMoney MUMBAI 100.00

It is requested to look into the matter and kindly remit/ credit to my paytm wallet the above amount at the earliest. An early action in the matter will be highly appreciated. My card details are as under and also forwarded pdf file of bank statement.

459150XXXXXX6435

IF THE MY COMPLAINT IS NOT RESOLVED I WILL TAKE THE MATTER IN FACEBOOK/WHATS APP AND ALSO MAKE COMP LENT TO PMO ( DIGITAL INDIA) CASHLESS TRANSACTION.

Thanking you,
Padmakar 9687473883/9228226122

Vikram singh

Tue, 01/17/2017 - 19:24

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I am transfer 10000 rupees in my account to my brother account but they not transfer but 10000 cut In my account this 10000 is not refund txn id 2544303738.

I have a code for 100% cash back for Croma & the mobile store. But I don't know to could I use it. Please help me to regarding this via call.

Vijay singh

Thu, 01/19/2017 - 18:04

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I have Not received the cash from one month ago what can I do. Plz, take action, My order no, 2411485243 on 18/Dec/16 At. 10:53am Amount Rs.4700/ Transaction no. 201612189937774, I have 4 time complaint 2time called came from Paytm but no solution.
My Mobile No. 9582013200

Silar saheb

Fri, 01/20/2017 - 09:04

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I used return to bank option but not credit my bank account 4000 rupees.
Bank Txn ID 201612088598526
Bank Txn ID 201612077615762
Wallet Txn ID 4341267433 is not created my account. 4000 rupees please verify, wear is created inform me.

If I bought something from patym ,like home theatre and if I found wrong/defective product. can I return product before 15 days.

Abhishek Singh

Fri, 01/20/2017 - 18:08

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My mobile is lost. How can take my paytm balance some problem doing login. so plz tell me any one how can login or refund my paytm wallet. Thanx for regarding.

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