siticare@siticable.com: Siti Cable Customer Care Email

Hi CITI Cable

i have a shop at miryalguda,i want to give advertisement using Scrolling in CITI Cable in my town Miryalguda, For this purpose i want to know the exact price for Scrolling.

Irresponsible and useless staff in Siti Cable customer service. People here don't know how to talk decently and never attend to any complain on time.

329 India news haryana & 327 A-1 Tehelka are not being shown. plz above two channels may be started.

The MSO has shutdown 80% of set top boxes since 10am morning of 1-9-2015 in Jabalpur. The have also blocked the operator id too. My id no is 18723. How can it be started at the earliest.

I reside at Rohini sector-18 and your existing customer. I had enquired from customer care and they confirmed that the HD set top boxes are available with them. Accordingly, I have requested for one HD set top box but the Siti Cable operator M/s Rama Cable has replied that he has not been supplied/ not available with the Agency. If the HD boxes are available then why they are not supplied to Cable operators. You are requested to either supply the same to concerned Cable operator with the direction to provide HD box connection at my home or directly supply to me. Please reply me through my email urgently.

My set top box card no. is 01765263781-4. please activate my box. No one is activating it since last 4 days. I have called the cable operator but no one came.

SITI cable in NOIDA is indulging in malafide business practices in the sense that he is forcing the subscribers to go for the outright purchase of sub-standard Set-top box at an inflated cost without any invoice/bill. NO WARRANTY ON THE SET-TOP BOX.

The SITI customer care seems to be ignorant tariff packages prescribed by TRAI as are the innocent customers.

Cable wala is not giving me my monthly bill, when asked he says you will get it next month.

I need Aplus channel, please provide this channel on your network. The cable operator says they cant do anything about it.

My LCO no. 20864. I paid bill properly in the last month, I have no dues but my cable connection cut without information on dated 9/5/2016 at 6 pm onwards. This bill can be see by td set. How can it will be started earlier.

My id no is 18962 (LCO) . My MSO day by day cut the cable connection without information he says you have not paid the bill but I paid bill time to time. You want check my invoice you can see my td set bill. My cable connection cut on dated 9/5/2016 at 6 pm to onward. How can it be started at the earliest.

Cable is deactivated for the last 3 days want to known the reason. Card number 01765925859-8

Dear City Cable Operator,

I was abroad from 10.05.2016 - 23.06.2016 . Usually I pay my subscription at every 3 months interval.I deeply express my sorrow to inform you that my cable Line has been cut off. My Cable No. is 017 6043 8765. UA : 01611261663. So, my humble request to you - kindly arrange to give my Cable Connection & oblige.

Your's
In the service of God
Swami Purushottamananda
211, R.B.Avenue
Kolkata-19

My experience is very bad, there is no any responsible person. I complains two times in a week but still facing problem in the connection from the starting.

The MSO has shutdown 80% of set top boxes since 6 pm of 15-10-2016 to 21-10-2016 in Jabalpur. I have also blocked the cable operator id too. My id no is 18962. How can it be started at the earliest.

My name is pramod from rishi nagar hisar haryana. we have done so many complains to our cable operator but they are again and again asking for noc. Althouh I have taken it 2 times before....they are not solving my problem. I request u to plzz do something. I will be very thankful to u.

Card not authorised 01765874516-5

My cable operator is not co-operate with me. So my experience with this company is very bad.

"News 24" channel is not being telecast by SITI Cable Karnal on my TV/set bax. sckaushik 863-B Sec-9 Karnal 9896920081.

I had booked broadband connection and one executive come and take the documents and payment, afterone day one man came with broadband to install it but he hadnt install he said that here service is not available. Ok i m agree with that but when i call the executive he said that call in office and when i call in office one customer care name miss anju received the call she dont know how to talk even she dont now where is her office. She said that i dont have permission to give office address. I dont know y she is hiding her address, it directly means they were doing fraud.....

Since last two days my wi-fi connection not working.i contact it customer care with many times, but they can't give me any solution yet.After I contact with customer care they were notsending me me Ticket number... Every time they saying technical problem that will solve within one working day.pls solve my problem otherwise i will choose another company.

I am facing problem of 140: card not authorised (card no. 017690888205) since 16.01.17. I have given Rs 150/- to local cable operator on 02.01.17 for January months. I complaint many times to local cable operator to resolve this problem, I complaint at SITIcare on 28.01.17 (complaint no. is 2659404) but no any action has been taken. Again I have complaint at SITIcare on 31.01.17, 09, 10, 12 & 13.02.17 but no response given to resolve problem. I have also complaint through e-mail at siticare @siti.esselgroup.com on 31.01.17, 10.02.17 & 12.02.17 (complaint reference ID 2694964) but not resolve my card not authorised problem up to till date. On today at 10.06 AM call from SITIcare Noida by telephone no. +911166780400 & ensure to resolve problem up to today evening but not resolve card not authorized problem up to 10.00 PM. I also requested that If not sort-out my problem at any level then please instruct to local cable operator for collect Digital cable Set Top Box Model CH-8560M & Card & refund my money Rs 1150/- so I can change cable operator but not resolve problem nor refund money.

I am not satisfied from SITI Cable Network Limited service. My experience with Siticare & SITI Cable Network Limited is very very bad, there is no any responsible person to resolve card not authorized problem since 16.01.17

Dear sir,

I have a complaint that my siti cable operators are not doing work properly. Its been half of a month, that we have shifted our house. When i call him 2nd time he said that "you have only called me once only" i will shift next day but till this day the connection has not been transferred. Can you please take an action immediately.

Our earlier address:
Rohini nivas,
TC-40/1330,
Padinjarea vodamkuzhy lane, Thirumala,
Pin-695006
Trivandrum, Kerala.

Our new address,
Pranavam,
Tc-40/2550,
Nss karayogam lane, Valiavila,
Pin-695006
Trivandrum, Kerala

I have a siti cable connection at my residence 863-B sector-9 Karnal. SITI cable service is very very poor. Many channels even are not being broadcasted. SITI cable is looting the public and charging without providing the due service. Government should take immediate action to close it down.
sckaushik
9896920081

I have a siticare connection at residence chotu ram nagar bahadurgarh. Siticare is very very poor channels are not broadcasting. Siticare channels is looting the public and charging without providing due to service. Government should take immediate action to close it down.

My set top box was taken by the cable operator, he told me that they will install a new box. It has been 15 days and they haven't installed it neither they are picking up calls. Plz give me Panipat head office no.

My set top box card no. is 1609c8646490009849, please activate my box. No one is activating it since last 4 days. I have called the cable operator but no one came.

My card no 017693142535 in deactivate from 2 days. I have so many times complaint, but they are not proper response for that, I am not satisfied from siti cable operator. There is no any responsible person to resolve my problem, it's very bad service.

Set top box no:1594BEU51KO66099 , chip no: 01768268112, sir, settop box failed cable operator take the settop Box for repair on 16-05-2017 till now they did not respond about the settop box (Siti cable office & operator Gudivada). so please take an immediate action.

My cable connection is lost from 08/6/ 2017 till now and no response from cable operator and cable company. connection is lost till now from 3 days.

Dear Team,

My cable connection is lost from 28/5/ 2017 till now and no response from cable operator (9466202355)and cable company. i have already many time discussed regarding this but still not received any solution still connection is lost till now from 17 days and i have an query raise to costumer care on 04 jun.