customercare@sundirect.in: Sun Direct Customer Care Email

Kids channel pogo and cartoon network not available - add channel (kids mini tamil package) (my state is tamilnadu not rajasthan).

Very bad DTH service, never buy it. Theirs always some problem with it sometimes there's no signal, sometimes the set top box doesn't starts or or there is something else.

Sun direct's service is not good at all. From last several days we are not getting any channel. The customer care number is not helpful its busy all the time. Even after paying regularly we are not getting satisfactory service.

Waste of time not even have time to respond to customer queries waste of live chat no one is responding, its irritating.

Hi, I am Suresh Kumar. My smart card No; 41432828378 last 20 days error found on E33-4 service man say set top box not working, Need to be change but no part available. So still not corrected problem. Very very worst, worst, worst service in India Sun network.

my new smartcard no 10446552803 in my name. i hav another smart card 41155232535 in my name which service of kannada value + pack i need to stop as settop is not working and refund my money back or transfer to the 1044 smartcard. your toll free fellows say no such scheme. supreme court judgements and contract act says u cant unduly enrich yourself. in the light of this kindly take necessary action and call immediately 9850461680.

Sun direct e118 4 reserved smartcard return code. Plz send solution for this error. On Star Plus channel it is showing.

Pls help, set top box is not working. my no = 9573074166

My name is Nagesha from Karnataka but connection name is Prakash. So I request to you change my name as Nagesha.

My Smart card no: 42551016068
Moblie no: 9611633285

Dear Sir/madam
I am G potharaju from jagathgirigutta, Hyderabad. i complained to customer care complaint no. SR171011008801dt 11.102017. your Technical people its not solved but they will talk on over phone call. they not come my house problem not solved, but complaint closed. i maintain sun direct last 10 year. i will recharged yearly once. i am biggest customer of sundirect. but my problem not solved i called your technicians they will careless answered.

Smart card no 10190529585

I spoken customer care service no of times. I have done payment hd channels recharge before I took the confirmation, after recharge hd channels not coming. spoken to the customer care they said will send the technician as of now no one came but I asked the refund. that lady said will not refund the money what ever you can do do it but will not take the complaint for refund. its very bad network signal problem and customer services not good worst servicing. plz any one dont take the sundirect it's bad experience. they don't no value for money customer care its very very bad am go for high level complaint against the sundirect.

I am not getting VH1 channel since some days.error signal E48-32-no signal. Card no -41169679218.

I got a call from local agent informing me that I have to replace the set top box at a cost of Rs 650.!!! I get all other usual channels as before. Wonder why to spend RS 650 to see a particular channel only?

Sir, I made enquiry and complain regarding upgrading of my set of box.. about 20 days back. And everyday I'm making enquiry, but no technician turn around so far. Really I'm unsatisfied yr services.

Why dont i get proper reception of the SUN DTH now, earlier there was no problem of reception. Please solve my problem.

Dear Sir

I am Vijay Venkateswarlu and My Set Up Box Number is 10285451760 , My set up box got struck and it is not displaying any movement and the picture got strucked and not working, i am residing at Tumkur, Karnataka, please send your service staff to solve the issue at the earliest.

Regards
Vijay Venkateswarlu

Respected sir,

I D. Mahaboob basha we have chage to our Sundirect number account name sir. Present Name RAM Gopal and change name as D.Mahaboobbasha S/o D.Papanna my Aadhar Number as 2177 9837 XXXX.

My No:- 42814893915
My Register Mobile Number 9866421444.

Hence i request in change of my account name.
Thanking You Sir.

Dear Sir / Madam,

Today, 23 July 2018 around 5:05 pm i had a telephone conversation with your customer care executive Mr.Sajan Mohammed and I am forced to write my complaints against your services. On 16th July 2018 I lodged a complaint to your customer executive to activate the setup box and check the dish also. As always you people are saying that within 24 hours the service will be available but unfortunately no one responded till 19th July 2018. On 20th evng one technician (Kishor) came and replaced the LNB and try to activate the setup box. He was calling the local dealer or sundirect rep.(Muthukumar) In Malad, Mumbai.

After so many attempts he couldn't fix it or the dealer can give him proper advise. We recharged the subscription for Rs 330 also. Earlier when the setup box installed your guys given a normal box instead of HD box as they are saying that they don't have stock. Last time also we paid Rs 150 for the technician to attend the case and done nothing. Now again if we will call for your services according to your customer care we have to pay. I don't understand the logic. You have to take care your customer till the job finish and both sides to be satisfied and accepted the services.

Looking for your immediate and proper respond on this matter.

Thanking you
Mohanakrishnan

My name is nitin shetty from karnataka but connection name is shrikanth ganapa naik. so I request to you change my name as nitin shetty.

My Smart Card No:41143281875
Mobile no:9483392078

My id no 42764980563, pl send technician. Village Devulapally. Mandalam kowdipally.dist.Medak telangana state.

My name Clement J BDesa from Karnataka but connection name is Senthil kumar. So I request to you change my name as Clement J BDesa . My Smart Card 42751266455 Mobile no ; 9916674646.

Dear Sir:-

Smart card number: 10309881018
My name is ( Senthil kumar B ) from Tamil Nadu i have one sundirect connection. Already i will inform to sun direct customer care guys. But nobody is not change my name and address, my mobile number all so. Can u change my address please.

(this is my new address)
B.Senthilkumar
s/o:Balakrishnan
8,A.P.Chathiram Main Road.
Uthiramerur
Vadanallur post
kanchepuram (dist)
PIN: 603406
Tamil Nadu
Mobile: +919894836321

Hi my name is Rajender my smart card number is 10521493048. I raise a signal issue complaint many times but your service team is not given a permanent solution. Just they were come and go taken money just it's working 2 to 5 days again same issue coming. Your team just want money but they were not given customer's satisfaction. worst network and lose of customer's money but there is no use of your network.

I request for reconnect to sundirect before 2 days back but nobody can respond. so am going to change the sundirect and going with some other better and ur service is very bad.

The food channel LivingFoodz "LF" is not available in Sundirect. Please do the needful to get this channel in Sundirect . All other providers streaming it, so I expected this in Sundirect, but not able to opt for this. Please provide this channel through Sundirect. This is my favourite Food channel.

Very worst dth service. i can change to another one.

My name is M.Obulapathi From Sheiksanipalli.But connection name is 'K' from Lathavaram. So I Request to you change my name M.Obulapathi from Sheiksanipalli.
My card no: 10243484465
Cell no: 9885153430

I have installed SUN DIRECT dish in my house on 17.01.2019. I am having MI TV 43 inches Smart TV. Before using Sun I was having local cable service. In order to get more good vision and sound effect I have replaced my cable connection with SUN DIRECT. But actually what happened is, the performance of SUN dish is very very poor when compared to my cable service. I put my complaint to my retailer at Perintalmanna. What they are telling is,all channels other than HD will be of less quality in audio and video. Desperately I enquired whether any return or refund facility is available. Same was rejected . Similar reply was received from your toll free number also.

Few channels like REPORTER, KAIRALI WE, ASIANET PLUS etc are showing weak signal and pictures. All HD Channels are performing well.

I request you to make some arrangements to modify the weak channels with more sharp and clear vision.

IF THERE IS ANY PROVISION OF RETURN/REPLACE, CONSIDER MY REQUEST.

Dear Sun direct Team, Hi, I am Teppala Laxman Rao, Sun direct smart no - 10082909911 and my Smart card has been damaged since last two days, so I kindly request you replace the Smart card. And my present address is H.No - 91, Ground Floor, 4th cross, Vivek Nagar, Bangalore-560047, and Please send the this address only.

I am used Sun Direct 4yr above. But the last few months very poor customer care service. I have call customer care. But don't attend in my call in last 1months .what happened do that.plz enquiry or rectify in my complaints.

Why some channels are not telecasting. We have paid according to the packages. If you want to revise the package you have to give package details in advance to customers.. Don't you have the minimum common sense of how to treat the customers. Why are you providing such a hell services to us.. why did u maintain customer care. Just get rid out it and go to hell. Don't irritate us.