cs@pepperfry.com: Pepperfry Customer Care Email

I purchaesd one Tu Casa Dark Brown Wall Hanging Phone SKU: DE1136243-P-OD2018 on July'15, but very sad to say at begining it was not working for outgoing call now incoming call also not working. I'm very disapointed. Hope you'll take an action immediately for improvement of the product asap.

It is disheartening that the bed received on 28th Dec. 16 is still not assembled and lying as a hindrance. I feel that least care at Pepperfry about customer discomforts. In anticipation of a quality service only we have booked the article at your place, but we realise that it is our mistake. Had we gone for a shop at Royapettah, Chennai, we could have got a good material at half your prices and would have installed on the same day. After having paid money more than a month in advance, the attention received is really painful. Pl treat this as my final request, as otherwise I would return the packages and approach appropriate consumer forums. My Mobile No.7299935354. Regards.

Order No.302653493 - Queen Size Bed

Hi, My Order No.(304253144),I purchase car Vacuum cleaner. I paid money via card, but your delivery boy charge Rs.199\- How to take my money back.

I have purchased the Queen size cot from pepper fry through website. Its of such a poor quality the cot is broken within one month,Even it hold warranty. Such a poor experience. please never ever try purchasing anything in pepper fry.

6 jan 2019 ko pepperfry se bed with storage liya tha lekin storage nahi ha. company ki shikayt karne par return k tyar hua lekin maine jo assembling jo karch kiya nahi diya to maine return se mana kar diya. Aisi dhokhe baaz company ko band hona chahiye.

I Purchased Bed by order No.305352093 and paid Rs.50000. The product purchased with cash back of Rs.9275 and credited to the wallet accordingly. Now Pepperfry is imposing condition that I have place 4 order minimum to use that cash back.

Pepperfry is not clearing picture while purchasing. This is one of the worst experience.

How many times send it photographs.when are u recived damaged pack and given money?

I wish to get the dimensions of l shaped sofa reduced as I have a small room. Could it be done?

Reference: Invoice No: SFMH181900000622,
Order No: 305071070-FN1664035-S-WH29737
Invoice Date: 20th Feb, 2019

I had purchased a “Kosmo Grace Three Door Wardrobe with Drawer & Locker in Natural Wenge Woodpore Finish by Spacewood” on 20th February 2019. Subsequently around a month ago, I noticed some defect in the Wardrobe. Recently hinges of the Wardrobe have come apart. I strongly I strongly believe that the product is with manufacture defect and i demand for the replacement of product. I am here by attaching some snaps of the Wardrobe for your reference.

Kindly do the needful. Looking ahead for your response.

My bean bag has got torn. so I need to get it stitched or replaced. So kindly see for the same.

I brought study table by order no 303660358. I need a engineer for repair. Kindly do the needful. Looking ahead for your response.

Called helpline number and also emailed them no one is picking up the call neither there is any reply through mail. Why?

My order no. is 307227332.
I bought a Durfi mattress from you, it’s quality is very good but it’s bigger than my requirement. It doesn’t suit the day bed which I bought along with it from your website. I want it to be replaced. Thickness of 5 inches will serve the purpose.The mattress is as it is and has not been unwrapped, Please help.

i purchased a TV unit along with some other furniture from pepperfry store, CBE. I wanted to exchange with some other furniture for the equivalent value. The unit is still brand new and unused.

Issue with my Vienna High Back Executive Chair in Brown color has already been intimated. You have promised to assign to an engineer for visit. I would request you to let me know on my cell no: 9327023473 of when the person will visit the site before he comes.

Poor quality and received a different finish from expected.

I have ordered 7 coffee table in which 4 are received but remaining 3 are not yet received as from more than one week of last delivery..it's making my work site work delay as they were used in my site