Official website: Flipkart Online Customer Care Support Link

I purchased karrasa metlic boots last month and in this 1month I wore it 4 to 5 times n this shoe is loosing its stitches n its belt also its quality is worst. after that I given request for changing it but ur field boy refuse my request. I'm very old Customer of flipkart, so I request u plzz change or replace it after that I will buy new shoes from u. plzz help me I hope u will solve my problem thanku.

I gave order of bed-sheets of shop rajasthan cotton floral queen sized double bedsheets. order item id 300037347715885781. I received different colour & design so I changed that but one time more other design & colour. I am very puzzle my chosen colour & design not got by them.

First of all when I requested a return it appointed me a time but no one ever came to take that product back. Now i want to return it again.

Hi Team,

I have ordered moto g 2 in feb. Since then had some or the other issue with this phone. i keep on visiting nearest service they have flashed my phone and given me some defective phone. when i asked them its not my phone. they said after diwali we will change this. immediate after dewali i visited there service center and height of my surprise they simply denied for any service saying that they have not ever served me. Since i had issue with touch screen. After so many arguments they agreed to give me services. After keeping my phone for almost 10 days they asked me to take back the phone. when i asked then for screen and speaker which still defective they said this will take more than 30 days. you better to take this phone and we will intimate you once we will receive parts. Again main touch is not working. asked my younger brother to visit there service center these idiots did not entertained him instead misbehaved him. when i spoke to them they simply denied so any service. they said jaha se phone liya hai waha baat karo. i have no other option left but to escalate this matter to you. Please provide me service or replacement.

Regards
Santosh Kumar
9711978206
Order id - OD202031419562010400

I had booked an order for JBL SPEAKER, at a very low price. But regreat to inform that the company has cancelled my order unanimously without taking me into confidence.

I want Flipkart to replace the above order OD3482745017762501 item Blue bird stainless steel bowl set 5pcs. the bowls are damaged even the plastic lids are so soft. you show pictures so appealing but why cant you guarantee what you sell is of good quality. I think sellers are clearing their garbage and flipkart is least bothered about it this will show flipkart's trustworthiness this made me to refuse another order if the above order is not replaced within 8 days this will go to social networking sites.

Mrs Bibiana Gomes / Mr Marcelino Gomes

I have purchased HP Pen drive v215b 8gb with Norton Anti-Virus 12 month subscription 1pc vide order no 304827450177625000 delivered on 2nd jan 2016 noon. Even homeshop18 has site but where is Flipkart's site the site mentioned on redemption coupon to register is not working/functional Then why you mentioned it. Please send correct site on my email and also the download site since my Antivirus will be expiring soon, all my orders were delivered through E-Kart THEY ARE NOT RESPONSIBLE are they?

I am regular buyer of your website but each time I book a product the courier calls me and asks me to pick up the shipment. All my consignments are prepaid and there is no issue with access to my office. The courier has to come to the 4th floor reception and deliver the shipments however the courier will keep calling me up and will ask me to come down. I am a very busy person and will not pick any calls nor will go down to pick up a shipment. The courier has to come and deliver the shipment at the reception. Today I received number calls from 8585065319 and also received sms asking me to come down and pick up the shipment. Finally I have received a sms saying that the courier could not deliver my shipment as there was no response. But why does he have to call me I will not answer any call nor will go down to pick up my products. I have about 8 products ordered with you which are pending. If you think the courier cant deliver at my reception then cancel them and give my money back.

I had taken part in today's Letv ls1 Mobile sell. The Item is added to my cart but i cant place the order of same handset. After some time The item is Out of Stock, But sitll it is seen in my cart. plz do the favor I Can attach a copy of it to you if you wish. plz solve my problem and get the item in my cart so could I purchase it.

I would like to take your kind notice that I purchased combo pack of LEB bulbs and some pieces found defaulter with in 10 days which was warranty period and I filed on line request to return the same under return id No. 44431489• Order ID: OD205021695867877000. But nobody did not come here to pickup the defaulter goods till today. Kindly take some necessary action towards this deficiency in service as soon as possible at the earliest.

Suresh Thakur
O/o District Consumer Forum,
Una, District Una HP- 174303
Mob. 09418692019, 09816611819

Flipkart sucks coz though LECO is celebrating its day the mobile is available for limited hours/minutes. It should remain on site/application through out the day like Amazon has the Lenovo K4 note. I have been waiting for GOLD LETV1S and called many times to know the time to be available but no one helped, even the TEAM LEADER do not have any updated and I told them about that LECO DAY but today when I woke up the open sale was over by 11 am with limited mobile for sale :( that really sucks and flipkart should be shame of this. I do not want offers with phones which is very little and for lucky customer(I m not lucky). I want to buy this phone and that seems really hard for FLIPKART to make it available. Please try to start selling the ANTVR glasses too which AMAZON is selling from so long because you should be competing your opponents.

i have ordered honor 13000 mah and paid the cost but flipkart send me a duplicate power bank of sony and it is not in working condition. i dont know what to do?

Hi team,

This is in regards to the poor quality and defective product delivered by flipkart. I had ordered "Ditu & Kritu Premium Swing Car" from flipkart for my niece's birthday. I had ordered it a month before to avoid delays in delivery so it was delivered on 25th of february. I haven't opened because it was in a huge packing and tightly packed in a carton and also i have faith on flipkart that it is a reputed e-commerce company it would never deliver a bad quality product and i had never experienced such thing in a past.

So after a month when i have gifted it to my niece and when she opened it that was such an embarrassing moment because that was an used car with lots of scratches nobody will say it was a new car and when we started installing it one part of it is missing, axle rod of that car is missing because of which it cant be even installed. So that was such an embarrassing moment for me bacause of "The Flipkart". And when i have made complained against that product then they are saying we cant do anything because it is out of our policy it can only be changed or repaired within 10 days they cant even repairing it and sarcastically saying we will like to help you when you shop on our website next time why someone will buy, anything from flipkart, next time after facing such disgusting services.They are not even writing my complain.

So kindly help me into this matter i can understand your company policies but their are exceptional and genuine cases for which policies can be changed.It was the first time i have faced such a poor service from your side that product is defective and of bad quality so kindly resolve this issue. Focus on your customer grievances so as to remain no.1 in the market this is s the suggestion from my side. Kindly look into this issue.

Regards,
Ujjwal Srivastava

Hi, My name is Rakesh Negi and I have ordered VU 32 Inch, 80 cm full HD led (LED32D6545)on April 1, 2016 by flipkart before buying I have gone through entire specification of this vu tv on flipkart and official website vutvs.com as well. After careful review of this tv, I have placed ordered for this tv on April 1, 2016 order number is OD405634256574725000 and on April 3 I received my ordered at my home and on same day installation wall mount has been done by the engineer.

During the installation I observed that the sound of the TV is very low on full volume which is not coming out on proper manner and I told to Engineer he configured the sound settings but nothing has been done. He advised me call to flipkart customer care for further assistance, then very same day I called to flipkart customer care and I was told that your complaint has been taken and technician will visit your place on April 05, 2016 and he will check your tv sound quality if any problem found then we will refund your entire money and for the time period you have to wait for technician before initiate your refund request but still technician not come in my place regarding this.

On april 05, 2016 I got sms from flipkart stated “ We have scheduled your Technician visit for Vu 80cm (32) Full HD LED TV(for order:OD405634256574725000) with vu. Your ticket number for the same is HO134498 and will be completed by Wednesday Apr 06,2016 “ but nobody has come from your side .In additional I am continuously calling to your customer care and every time they are saying wait another 24 hours your ticked already there.

On official website vutvs.com has clearly written about Sound Quality: “true sound “You won’t need extra speakers or wire jumbles. Vu’s Digital Noise Reduction (DNR) feature means you will experience surround sound in any room up to 20 square feet. But tv has poor sound quality. Therefore, I am not satisfied with this led tv whatever you have mentioned about sound quality on website found wrong. Please give my entire money back to me.

Regards,
Rakesh Negi

I am totally unhappy with the experience.

First:- It seems link I got a duplicate Headset from FLIPKART because when I compared sound Quality with the same Headset of my friend, I found there is great difference of sound quality. I can say I got a duplicate Headset from FLIPKART.

Second:- My Headset was working till 3 month and after that it started to give problems. till few days, when I was connecting Headset with my Mobile or on my Laptop, but mobile or Laptops were also giving sound from speakers even Headset is connected to the device. And after few days one sides speaker stopped to give sound & now my Headset is not working completely.

I really want FLIPKART to replace my Headset anyhow.
Order ID - OD304181698267666000

I booked online table lamp through flipkart around 349 rupees. When, i got the item and saw the price on tale lamp only 50 rupees. Please, refund my amount which is paid 349 rupees paid by me on cash on delivery other wise, i will go in consumer court and flash this news in public through media's help. Item detail's mentioned below.

ORDER_ID:-OD405734821448562000
ORDER_DATE:-13-04-2016
INVOICE_NO-FO2DRUP17-668
CST_NO:-09291003482

My contact no:-09560523388 / 01810040021447
IFSC CODE No:-KKBK0000181

In respect of IME : 869087025498111, of Le-1s Mobile we visited your Service Centre Shop No: 103, Bhagat Singh Market, Nr. CP & got S/W loaded by the technician of call centre, which took about 1 & half to 2 hrs. On return home, the mobile was connected for charging, it is found that the set was very badly heated up & was not fully charged as per the charging being shown on the mobile. Immediately, next day call centre was contacted, & Mr. Rakesh who loaded software, was also informed.

Second major problem being faced is we are not receiving ring tone when the calls & SMS are received from outside. There is no ringtone received at all. Please advice action to be taken by us immediately, so that the mobile is active & we are able to use immediately at the earliest, Since we are losing our business very heavily because of poor performance of new mobile set. Flipkart may have to immediately replace the defective mobile received by us recently.

We request such a reputed organization to dispatch only tested mobile set to the customer in future to ensure the popularity & top marketing by Flipkart online services, in case if mobile will have to be replaced possibly courier us with black tested mobile-set by your technical engineers for the best performance & Popularity of Flipkart.

Urgent reply appreciated
Capt. H.S.Chowdhry
Director, ABS South Delhi
Mb. 09891081700

I am trying to activate flipkart money option. There is error showing "MOBILE NO. LINKED TO ANOTHER FLIPKART ACCOUNT". So i am requesting u to help me for this problem. Thanks.

I have prepaid order for Saree which was required today, Product was received at 10:00 am at my place when I was not there & my daughter was there, courier has asked her to show Identity card of mine which she didnt have there. Than she called me & I talked to courier that please hand over the product to her she is my daughter & I am regular customer of Flipkart, but he refrained to deliver the product because his Hub Incharge told him not to deliver any package with out verifying Identity Card.

Than I talk to his Hub Incharge Mr. Rajiv Jha, at Silver Sristi Complex, Link Road, Bharuch. He rudely told me that we will not deliver the product as instructed by Flipkart. Than I told him to deliver between 1pm to 2pm when I will be available at home, though the product was not deliver, now Mr. Rajiv is telling me to that he will return the product. I am absolutely devastated by his behaviors towards me. Product is not important to me but in this cut throat market of Online Shopping such behavioral aspect will lead flipkart from top to bottom. And as far as my case is concern a big NO for me to Flipkart.

Dear Flipkart,
I have ordered Philips Go Gear Mp3 Player. I am not happy with this product. I want to exchange this mp3 player from Philips Gogear Mix 4 GB MP3 Player but i don't have the bill or any kind of packing or papers with me. Is this possible to exchange the product please. If you make this possible i will be very grateful to you. Kindly check and resolve the problem please.

Thank You!

i am facing heating problem in my phone letv 1s which was actually my last order ,i can not contact the service station as currently i m going thtough exams ...so please sir ,begging a request ,to initiate the return and refund to my saif order ..you can check details of my order at order id OD105703183742138000 and 9596269615, my registered phone no..... please sir make me feel reasonable and authentic about flipkart ....THANK YOU

I got Indiana Jones and the kingdom of crystal skull DVD from flipkart but it was not playing in my DVD player it shows error disc and my son has also tore the packaging packet of the product. What should I do now?

Bought a leather wallet of wrangler company but after a period of one month and four days i found that it was made of rexin. It was of brown colour but its surface turned into black. I request you to Replace my wallet otherwise i have to go in consumer court. " HAMARA PAISA KOI HARAM KA THODE HI NA HAI".

Hi,

I purchased a cell phone (Moto g turbo edition) from flip-kart which i order it on 18th may 2016 and received it on 20th may 2016. when i received it there is no charger in box (charger is missing) so i call and complaint for the same and from your side you provide replacement of that cell phone. i received new cell phone on 31st of may 2016 and this new cell phone is not working since i received it ( received dead phone ). For this i call many times to your customer care but no help is provided from your side. In the middle you arrange for replacement but due to mistake of your executive remarks ( *AAP IS NOT WORKING*) courier boy reject it from replacement because problem is different (phone dead ).

Now your customer executive says that there is large no of rejections in your case thats why we forword your case to concern team but still there is no call from your concern team. Every day they send me msg or mail that we will call you next day but no response from concern team i am sending you the achievements of mails from your concern team. i request you to kindly look into my mater. i am suffering lot of problem with your service every morning. i received msg that we will call you at evening and in evening they say at night and night i recived msg that we will call you at morning this same thing happens from last 5 days. so kindly help me.

I purchased one Le 1s 32gb on 13th may2016 but getting heating problem which cannot hold in palm & as per terms of agreement it has been requested for refund within the stipulated given time due to non response from Flipkart and after submission of the refund claim on 9th June, got message that they will call on 10th June but not responded till today. Inspite an email has been sent as rejected refund.

I ordered Lenovo PA10400 Power B... from flipkart.com order item ID 1607956333330200. Flipkart send me faulty product. When I connected my phone to power bank only 10% battery charged. I hate flipkat order now .

We received a LEE ECO 1S MOBILE from flipkart at 06-07-206. But due to its display problem we complained about it on same day. Your reply was to do something in 24 hours. We gave many calls on your customer care no. You have ensured us via e-mail to make it to do till . We are waiting.....I am not satisfied by your services. We are sad and tensed about it. solve it soon.

Dear Flipkart,
Please send me a copy of my invoice copy,billing copy and warranty bill on my requested email ID. My order number is OD203762860374572000. Thanks

i ordered Fastrack Over-sized Sunglasses..my product will be delivered on 16 july but its was delivered on 14july. Delivery boy did'nt call me and then cancel my order without my permission how its possible you dont inform about my product and then cancel. give me back my order within 2 or 3 days plz.

I withdrew my flipkart wallet amount to my bank account. i have not received my payment even after 10 working days.