support@one97.com: Paytm Customer Care Email

Email
support@one97.com
Company
Department
Customer Care
Region
All India
Note
Contact Paytm customer service with your complaint/queries through email.
Alternative emails: info@one97.com, care@paytm.com, CyberCell@Paytm.com.

If the above contact didn't helped you, here are alternatives to reach Paytm customer support.

Contact Number

0120-38883888 - Contact details
011-33996699 - Contact details

Support Link

 - Contact details
Official website - Contact details

Comments

Reddisekhar Reddy

Fri, 02/19/2016 - 10:46

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This is Reddisekhar Reddy, On yesterday(18-2-2016) i have booked a ticket on abhibus by using FEBFEST to APSRTC indra bus will departure at 12:00PM form kurnool to bangalore. I haven't received any ticket confirmation details to either email or message. The total fare is 627, my wallet is having 50 so for the transaction 577 is deducted from my account, the transaction is succeeded.

I have raised a ticket with paytm for the same, Ticket ID is :117540252. Can you please take an action ASAP and let me know the status?

Neeraj kumar

Fri, 02/26/2016 - 15:13

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Mine paytm wallet is showing 0 Rs instead of 150. Actually what happened is that the I was recharging my phone online. But due to some technical problem it hasn't completed.So now i am opening mine paytm wallet and it is showing 0 Rs and due to mine old registered no is now not active so i am facing problem in accessing.

Parameshwar S

Tue, 03/01/2016 - 14:11

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On date 28-02-16 at 1-30 pm one fraud person cheated me by using my ATM no through on line and purchased in paytm. how can I get help from you?

I have got fortune promo code. I tried it today afternoon 3:40pm. At that time the message try again after some times has came. But when I tried at night 8:20pm. The message is that this offer can be used for a maximum of 2 times per user. What should I do know to success my promo code issue.

Very bad experience there is no customer care no. Which has no work like 01204770770. I am fed up with the company.

Ganesh teli

Tue, 03/08/2016 - 23:10

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I have very worst experience with paytm. Continuous 3 times cut my balance from account 140,140 & 127 but did not get recharge. Customer care not picked up call even not send mail about my query.

I made a payment of rs 550 order number 1588876016 on 9 March 2016, at 11:32 am .The payment was taken out from my bank and the bill payment didn't happened. I have checked from the bank and we didn't receive the paytem which was taken from the bank. please resole the issue as soon as possible

Regards
Pawan

Ravinder Sagar

Sun, 03/13/2016 - 13:54

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Dear Sir,

I am pay the Electric bill BRPL CA No. 101899714 for Rs.1280/- order No. 1598111206 time 11.51 AM dated 13.03.2016 I am not received 200/- cashback, please look the matter.

thanks.

Sowmya Shree

Sat, 03/19/2016 - 19:52

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Hello , I'm one of the customer of paytm recharge offer. But the company is not up to the expectation. we get the recharge confirmation message but not credited on the A/C or the mobile no. I got the fortune oil of 4 packs and got the paytm offer i applied the code to the paytm website and out of 4 i dint even get one of the recharge for the cellphone. So the people who buy paytm recharge offer be careful and i have the very bad opinion on this recharge offer .

Shivkumar mutkule

Wed, 03/23/2016 - 16:43

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I want to reopen my account bt due to sm reason my account is not opening. I have tried to open another account on it but I can't and in my account in wallet I have sm money after trying many time I can't open it. So that plz help me

Today morning I recharge my airtel digital tv but wallet balance rs 13 is deduct and order not successful. so I request you add rs 13 in my wallet.

Hi, I have recharge of Rs 477 on 9130997869 no. By atm. Money deduct from my account. it was successful but not recharged and money has also not refundable.So plz recharge my no. is 9130997869.

Ashish garg

Tue, 04/05/2016 - 16:14

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I recharged many times from paytm wallet but recharge not successful while my paytm wallet amount 198 remaining...so plz recharge my topup so I can use my paytm balance.

This is to inform that i had add money of rs.800/- and deduct from my bank account but in paytm wallet did not show balance after added rs.800/- plz resolve my problem as early as possible.

Ranbir mehta

Thu, 04/07/2016 - 21:57

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I have balance in my wallet but no recharge, add money, send money no transaction Is taking place they are saying transaction failed every time. Comment fast and solution too.

Oman kumar

Sat, 04/16/2016 - 20:15

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My first electricity RS.360 bill payment is completed but second RS.1670 bill payment are not completed. tell me what issue.. generated for this second bill payment.. Bill CA no. -100480003, electricity CO. - BSES yamuna.

Mahesh bhatt

Mon, 04/18/2016 - 14:18

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I book an order no. 1678496387, but order shows failure, when I booked that , but 1420 /rupees of the order is debited from my account. If that order is not booked then why my account debited rupees 1420.

GollapallI mahesh

Sat, 04/30/2016 - 18:15

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I can transfer the money 1000 to bank account through paytm. My transfer id is 2025227562 but money is not credited, please check the order and send me my money. I called help line number but no response, how can I communicate with you. This is so bad pls send my money.

I make payment of electricity bill of rs 6000 from paytm app through my phone but transaction declined shown again and again. please tell what i do?

NishaYousuf

Thu, 05/12/2016 - 13:19

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I have done 3G internet recharge for my airtel number on 14 th March for Rs.197 worth of 800 MB but it is unsuccessful. I need the refund soon.

Kritika ahuja

Fri, 05/13/2016 - 14:46

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I am from saket nagar bhopal and I really like your products but cash on delivery is not available which stops me from buying things from your site. I would like to buy your product if available on cash on delivery and I dont think that it should be a problem as you are ready to give us the product on paying by card. so why not by COD. So plz kindly give me a solution on this. Thank you.

Rahul kumar

Tue, 05/17/2016 - 10:30

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If I order 5-6itms at same place than u apply shipping charge to all items why?? Bcoz I bring all items at same place u should apply on one items.

Paytm order no. 1745489788. I have recharged on my bsnl no 9476043450 of Rs96. My balance was cut from my account but the recharge was not complete. I did not receive balance on my number. Please refund my money.

Manoj upadhyay

Sat, 05/21/2016 - 06:13

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Mobile no.9928225094 recharge by paytm of Rs 300 on 20may2016 order no.1751890487 but it is not recharged so credit the amount.

Dint get refund amount. Worst customer service ever,will never recommend paytm to others unless u resolve my issue.

We recharged for 110 for bank but we didn't revive money but we got message from bank tour money is gone we still didn't get recharge.

i am unable to login my account as i have changed my mobile no. but they send verification code on my old no which is lost. i changed my password from my mail id link but again they said wrong password what should i do how could i can change my mobile no and login. please help.

Amit kumar

Thu, 05/26/2016 - 03:04

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I have use the paytm wallet. I have add the 6000 rs in 1 month before. I have used the 4300 rs BUT this time my paytm wallet account is 0 rs. so I have ask the where is my 1700 rs. pls help me.

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