cs@flipkart.com: Flipkart Customer Care Email

Email
cs@flipkart.com
Company
Department
Customer Care
Region
All India
Note
Flipkart online store customer care email id.
Customer support email for all complaints, dispute and concerns.

If the above contact didn't helped you, here are alternatives to reach Flipkart customer support.

Contact Number

1800-208-9898 - Contact details
080-49400000 - Contact details
1800-102-3547 - Contact details
0124-6150000 - Contact details

Support Link

Official website - Contact details

Comments

Anand bisht

Wed, 04/27/2016 - 14:57

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I have submitted for my complaint for last one week but no any response for your side. I am purchase Samsung galaxy for 5th april but after some time the phone is not proper working message is network is not in registered. I am complaint daily bit not any response till date . Why are u happening for the customer. Please replace for my phone otherwise I submitted this case in consumer court know. My Order ID: OD305652916189866000 phone booked for my friend name dusyant and his phone nos is 9990552846 and my nos is 9717097284. please resolve my problem for urgent basis.

Regards
Anand singh bisht

Rajput Pooja

Thu, 04/28/2016 - 07:06

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The sd card was duplicate and this was told by scandisk customer care, so I ordered to replace my product. It was said to replace it in 4-5 days but after 6-7 month till today it is not replaced.

Biswashree Sahoo

Thu, 04/28/2016 - 09:18

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I would like to say you that,i am BISWASHREE SAHOO. ORDER ID-OD305786449863516000, I no more want the product (LZARD MEN JENES), SO I want the refund amount of 721 rupeese. The product already has picked up from me. The refund amount should be in the bank account of my father (SARAT KUMAR SAHOO) which has been provided to you... ACCOUNT NO-028501100006343, IFSC CODE-UCBA0000285, UCO BANK, HIRAKUD BRANCH, SAMBALPUR, ODISHA.

I want to say you that the problem is that the declaration form is provided by you from cs@filpkart .com to my email id. i filled it up and when i reply it with the filled scan copy of the form along with the adhar card of mine. it showed that as sent but when i asked to your rep then they say there are no any replied from me. i have sent these documents two times. so please do something and please refund the amount to the bank account i have provided to you. please do it as a request from a customer.

Saroj bhuyan

Sat, 04/30/2016 - 19:50

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The item (772665177) ordered by me and informed me that was to be delivered by ecom express but they have missing the item and unable to deliver me even after I go to their office at nagaon, assam. What a good service!!!!

Chetan panchal

Sun, 05/01/2016 - 11:08

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my ordey no. is OD305823209170342000 Style Feathers Transgold6 Analog Watch (Order Date 23 April, 2016 7:30 AM ). i am booked 3 watch but received only 1 pcs. [Order Rcvd on 28th April 03.24pm we give them 747/ RS as per amount paid through cash on delivery] I want refund back so please advise how to get my another 2 reqd watches Or my money refund. please your escalation mail send me on my another Email id - [panchalchetan060 @gmail.com]. i will send you my bank account details after your reply... [cheattobeat @gmail.com] account not working, so pls any update send me mail on [panchalchetan060 @gmail.com]

Please do the needful & revert Urgent

Regds,
Mr. Chetan Panchal
Mob: 8291753970 / 8108345245
Bank account no: 8798
Punjab & Maharashtra Co-Operative Bank Limited.
Shivaji Talao, Bhandup West -
Mumbai - 400078, Maharashtra

i have ordered my alan jones striped necked t shirt few days ago, but its size is very unfit for me so i decided to return the t shirt and i enter my request on the website to return my product. Few days later when a service man from ecart come for pickup of my product , he says that the brand is not matched as described on the website and really the brand is different, flipkart delivered me a wrong product. This is a wrong shipment. I have ordered alan jones branded t shirt but this brand is "s&g". I want to ask why flipcart give me a duplicate product. Why not original. I want to return my t shirt. So i request you to register my complain related to "wrong shipment" (duplicate product).

Md Shamsher Khan

Mon, 05/02/2016 - 18:08

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On april 1st i ordered the lenovo vibe k5 plus mobile phone and i received that on april 3rd and after someday use it have some big problems. then i complaint to the flipkart executive at 30th april under the 30 days return policy. so i want refund my money immediately.

my order ID : OD305638261629628000
my complaint ID : IN1604301831540027699

Md Shamsher Khan
mob: 09090697155
bank a/c no. :00480100012080
Bank of Baroda
Barbil Branch - 758035
Dist - Keonjhar (Odisha)

Sumit chola

Wed, 05/04/2016 - 14:21

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My Name is Sumit (9953733798), i ordered a product on your side but my receiving product is something else than my order product, i ordered Rupa brief but got the rupa brief in some other styles which i do not use, i called to customers care also but they are not ready to help me and returning the product also, on i got this product just 15 minutes ago and same time i called to customers care.

Abhishek bhargav

Thu, 05/05/2016 - 06:21

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Hello.. i'm having trouble regarding the USB data cable of my new lenovo vibe p1m, data cable is not working properly thats why i need to change it. But at Telecom Solutions, Janakpuri, Delhi service center they refuse to change as they said the cable is not in warranty period or not changeable and my USB cable is in warranty. Do something for it and kindly change the data cable as soon as possible. OD104469619656914000

Mariyam shareef

Thu, 05/05/2016 - 12:40

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I have ordered wildcraft spin backpack on 30th april 2016. We received the delivery on 3rd may 2016 but the size of the bag was not as expected. We would like to get a replacement with a larger size at the earliest. THANK YOU!

If you provide all Guinuine Products then why this item is listing on your website. If this exact item i.e ZTE Dongle is unavailable then remove this from listings to save people's hard- earned money from looting by your seller named SHINETELECOM. Remove it. OD305853754668405000

Whats this. Why this nonsense seller have sent me bakwas Reliance dongle??? I ordered ZTE Indian Dongle 3G but this stupid seller have sent me wrong item. Actually he wants to sell his expiry item. Go and beg b4 me. I wil pay u. But why you cheat us and loot our hard earned money. Stupid M.F. I Need complete Refund with compensation back to my SBI Account under tomorrow or else I have make up my mind to comment negatively against Flipkart and its nonsense seller and will spread this truth to every websites.

How fool you think us. Did you manage that you can easily loot us in day light. You robbed every people by showing Wrong pictures with fake labellings and highlight all the fake features. Contact me 8974538758

Dont forget to refund me tomorrow. I cant allow you to hold up my money for long time. As you too dont allow anyone to hold your precious money and dont think to escape me else your negative comments will survive.

Sharad Singh

Fri, 05/06/2016 - 11:39

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Hi, my order was cancelled without any confirmation, and gives feedback that wrong pincode. If mentioned pincode is wrong then why are you dispatch the same??? Please confirm - how much time did you take to return my amount in my account.

Sharad kumar singh - 7065853777
OD405912578946368000

Deepak Sharma

Fri, 05/06/2016 - 12:01

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I have ordered one no. Manipol massager white on Date- 24-03-2016 worth price 621.33 with Taxes. its order id is – OD405565667198108000 and Invoice no- F0DPTDL16-2610.

Since I was out of station at the time of delivery, my consignment was delivered at my neighbors house. When I collected the parcel and opened it I found that 2 nos. of massager attachment (white Dotted massager cap) are missing from the box. Immediately I called to your customer care and informed about the incident (Please refer complaint no. IN1604151502314035089). Since than I am continuously following up for the replacement of my product but till date the issue has not been resolved.

First time the customer care officer Registered my complained and assured me to resolve the issue within 7 days. Second time they said to me that “we have not any piece in stock, when we arrange we will call you and delivered to you.” Third time when I call on Flipkart the customer care officer said to me that “we will not replace and Refund the money because the replacement schedule of dates was expaired, it will work only after 10 days of delivery, your complained is out of date so we will not to change and refund this piece.

I am very much upset to see the kind of treatment a company like “FLIPKART “ giving to its customer. Once again I am requesting you to please resolve my issue otherwise I will be forced to knock the door of consumer court.

Deepak Sharma
G-2/244 Jayte Apartment,Padmavati Colony-2
Nirman Nagar,Kings Road
Jaipur- 302018
Rajasthan.
Mobile- +91-9828336222

Anuj mehra

Fri, 05/06/2016 - 17:21

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I want collect my order on tomorrow urgently, Because day after tomorrow i ll go out of Delhi for two months, If my order will be deliver on day after tomorrow So that time i ll not receive my order, Kindly deliver my order on tomorrow urgently, Other wise i ll do cancel my order.

Order no:-OD305928236201460000,
Phone no:-9953760226
Phone no:-9953760226

Abhishek bhargav

Sat, 05/07/2016 - 01:20

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Hello.. I am having trouble regarding the usb data cable of my new lenovo vibe p1m. Data cable is not working properly thats why I need to change it but at telecom solutions, janakpuri, delhI service center they refuse to change as they said the cable is not in warrenty period or not changeable and my usb cable is in warranty. Do something for it and kindly change the data cable as soon as possible.

OD104469619656914000

R.G.Menon

Sat, 05/07/2016 - 12:09

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Ref:- Order No. OD305927771889814000. Invoice No ch_puzhai_0120160500027847, Ordered by Gopal Jayan Reg Phone =919840575374. The packing does not contain any operation manual. I would like you to look into the matter and send me one at the earliest so that I can use the phone. I contacted customer care lemall who told me to take up the matter with you.

Kiran patel

Sun, 05/08/2016 - 12:08

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Hii, I am kiran patel and i order moto g3 in flipkart and the fone is very hang or hot i had return request but my request is reject and they told me to go to the nearest service center.

Rupesh KaleDeshmukh

Sun, 05/08/2016 - 18:06

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Hi!!! I'm feeling very bad to write this mail,thanks to the service u provided. I'm loyal customer of flip-kart but u have always cheated with me u can see my orders. I have purchased Redmi prime mobile right from i got it was something wrong with it. It was getting hot battery issue i have noticed this frequently i had called customer care ex. I have requested 3 times for return the phone but u people rejected it now the phone has stopped working its completely dead now u say its beyond 28 days but u dint replaced in 28 days of delivery also though i have requested 3 times.

Its very pathetic thing u don't care Ur loyal customers. This has happened previously also and its making me very furious and forcing me to take legal action against u. I have support from consumer forum and social media. Please think carefully and do the rest, i wont say anything now.

I ordered Oppo f1 phone from ur site bt didnt get sim ejector tool and the selfie stick. Selfie stick was not mentioned in your site but mentioned in the invoice. Now I want both of them as they are mentioned in the invoice.

Noel D'Souza

Tue, 05/10/2016 - 23:09

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Flipkart is burning your fingers. I have ordered a Gade Collapsible Stainless Steel Wardrobe but have instead got a shoerack. Very strange indeed. All templates appear when you are searching for registering a complaint.

My order No. is OD405938074966037000 dated Friday May 6th and received something else which I haven't ordered on 10th May 20. All telephone lines are not amenable to redress. Serious note is to be taken of this complaint or there are consequences of liability. My name is Noel D'Souza. Address A-5, Halona Apartments, Behind Times of India, Mira mar, Panaji, 403001 Goa.

Dheeraj Kumar

Thu, 05/12/2016 - 11:51

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Hii, I purchase Lenovo Vibe K5 Plus gold worth Rs 8499/- against order id OD205937619362631000,
but i received damage stock its software and touch properly is not working, when i request for return so flipkart rejected my request. i humbly request to flipkart plz return this item or back my money. i will never shopping with you, coz your site is totally fake.

I buy a Philips SPA150/94 Laptop/Desktop Speaker in flipkart on 21 January and i got a defective piece. I complaint to flipkart customer service at same day and after a long struggle i got a replacement of new speaker on 28th Jan order no OD305020465206837000. After replacement this speakers also having same issue. I really worried about and faced so many problems on this. I having a doubt it is a branded one or local made. i totally frustrated after purchasing this speakers. Please take your genuine speakers and refund my amount.

Rajiv Arora

Sat, 05/14/2016 - 16:07

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I rajiv arora received (order no. OD405914073543260000) received only one packet instead of two packets today that is on 14-05-2016 thru gatI shipment no.554388119. Kindly look into the matter and send me other packet of my order.

Thanking You
Yours Sincerely,

Rajiv Arora
House No. 194, Street No. 3
New Town, Moga-142001
Punjab
9815917659

Ajit kumar

Sat, 05/14/2016 - 16:45

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When your courier partner delivered my product your product outer package is not tampered in delivery time and when I am open the box internal box are empty then I am very shocked. please solve my problem, why your not understand my problem.

order id OD405952829235706000

what a f*****g service do u have...!! I ordered this product on 1st May, but i don't know instead of me why should you cancelled my order after 10 days of my purchase. Even though you did like that i took light.
And now again i placed the order on 13th May, again and again you are doing the same mistake, but this time you are delaying the product delivery. What a poor and waste service do you have. poor service.

Sonam gupta

Tue, 05/17/2016 - 11:00

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I ordered moto x play on 8 may 2016 and there is heating and network problem with phone. I am calling them from 4 to 5 days then i have received 3 messages for return approval but still they are not ready to return the phone.

your luminous co. Home ups product response is very bed all time complaint retested but not response to customer pls change my ups no response to your service center to kanpur pls total 7-time complaint same problem not for salutation.

Gopal tiwari

Wed, 05/18/2016 - 16:46

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I have Philips trimmer did order. Who was going to get delivery today. But he does not yet have the parcel arrived. I have your mobile phone number, then most will come to me. I called him twice but still she came not. So I now he is not to order. I have come to the message. Have you send.

Out for Delivery: Philips BT3200/15 Cord... from flipkart.com with tracking ID FMPC0117855732 will be delivered today before 7pm by Lalit Verma_Parsel (09024268885).

we are booked OD105869545699343000 item on 29-April but you are cancel my order without any content with me and show that "address not fount" while we are booked an item on Amzion 15-May and he is delver on 19-May ,,,,, men my address is reachable only you are not aware your business.

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