Live chat: Amazon India Online Customer Care Support Link
Company
Department
Customer Care
Region
All India
Note
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If the above contact didn't helped you, here are alternatives to reach Amazon India customer support.
Contact Number
1800-3000-9009 - Contact details
Support Link
Official website - Contact details
Twitter page - Contact details
Comments
I cant receive my order
I cant receive ordered item... What to do? Order id: 406-8478460-1191634.
Payment inquiry
I have Bajaj fin card, I am not able to use it on Amazon.in.
Regarding payment of Rs 1199@ for Philips Bluetooth speaker
I had ordered following article from Flipkart and had paid Rs 1199/- through Axis Bank Net Banking. The same amount was deducted from my account. But I have not received any acknowledgement from you. Kindly check and revert.
The Axis Bank reference :- (22 Jan '18 INB/549390949/TECHPROCESS SOLUTIONS LTD/ - 1,199.00)
Order placed :- Philips IN-BT40BK/94 Bluetooth Mobile/Tablet Speaker
Customer care
Dear sir your customer care no is not good ever time not answering to any one.
Refund
I want to talk about my refund immediately now!!!
GST No. not mention to my bill
Hello I am Santosh
My order no.- 40441539576782759
Product . Mi y1
Invoice no. DEL4-127843
Sold. Darshita aashiyana Pvt. Ltd.
Jamalpur Gurgaon Haryana.
Pls mention to GST NO.07AAKPJ1872B1ZY
BILL Name. reliance enterprises
Cracks on fret board
I ordered my guitar kadence frontier series from Amazon .. I found some cracks on fret board of guitar.. I want to replace this item.
Amazon account
My account is on hold, please un hold my account.
Damaged product delivery
My name is Dasan.i ordered a CROMPTON GREAVES pump set. But product delivered was a damaged one, also seemed to be a used one. I contacted your customer care as well as CROMPTON GREAVES customer care. But no use at all. I want my money back. What should I do?
Not switching on
My smart watch i received is switching on.. why??
Damaged items received
Damaged items received against order no: 40534554801859546.
Fake data cable
I have not get my cool1 dual data cable. I get the fake type c data cable.
Refund the order
I had got my order but that is different that what I show in pic on ur site.
Smartphone
Sir, I took a smartphone whose order ID is 40 02-37 76043-0196306. And I do not know whose ID is. My mobile bill has lost print. Please send that bill to my gmail Make mobile.
I got damaged item
I got damaged item. when I asked delivery person to cross check at the time of delivery he didn't allow me to open without payment.When I checked the product it was broken. Delivery person refused to take it back. He said the refund process is different. I said ok and placed refund request. Person came to my office and he again rejected the return of the product as its damaged. I need to take followups on email and call to customer care and so on. Still am waiting for my refund. Hopefully I will get refund. I was not expecting this kind of service from Amazon. Disappointed this time.
Wrong item
I ordered the temper glass in Amazon site but the box is empty. There is two plastic sheet but temper glass is not found.
In this car can i get remote or not?
Brunte Audi Tt Rs Plus Electric Motor Car-Battery Operated Remote Control Ride On Car With Light And Music - Cream. in this car can i get Remote or not?
Promotion is not applied on order
I did 10000 payment Through SBI debit card maestro, Which has 10% discount but I didn't get the cash back.
Retrun item
Hi Amazon,
The delivered product is not looking cool and there is not an option of return or cancellation. My order number: Order# 403-2774043-3205959. I want to return this from the same address. please consider my request.
Thanks & Regards
paritosh singh
Problem regarding gift cards
How to use the gifts cards?
Return & refund
I had ordered a pizza oven on Amazon from Bhavya Enterprise, Surat. The 1st piece received was defective & replaced. The 2nd piece was again defective. Requested return & refund. Defective part returned on 22 Oct 18. Customer care informed the part reached 25 Oct 18, payment will be transferred into my account by 30 Oct 18. But now when I called customer from my same mobile 9822750054 for refund, it says no orders against this number & cuts. How do I speak to the customer care executive, as there are only 4 options & no other way to talk & my money is not refunded yet.
hdfc discount
Hello sir today i want a booking mi y2 64 mobile i ask y can i book this mobile with hdfc credit card you give me 10% discount tell me,
Pleased confirm status
Dear Sir,
We have not received Mobile REDMI Y2 booked vide PO No-40876764011601936 Dtd.03.11.2018.
Pleased confirm status.
Regards.
Sudhansu
Older order details
Amazon Does not help with more than 2 purchases ?? I wanted to look at a purchase I made in May 2018 and just could not get the details when I wanted the Invoice with IMEI number for my MOTO phone to avail warranty. the battery had heating issues.
Problem in invoice
I bought 1 of Lenovo K6 Power (Grey, 32GB) which is not working properly, when i went to the service centre they informed me that IMEI no. of the mobile set (865595031055034, 865595031055042) and IMEI no. (864537035573498) mentioned on invoice is different and so they straight way denied from solving my issue.
Register mobile no.
Sir Please register my no.9458043970 With my account. When i will call customer care call did not come my mobile no.
Refund
I paid 2 times for the same order.
Watch not working properly
Its very large in size and its not working properly, voltac digital watch.
Franchise / Dealership
Dear Sir / Madam,
I have decided to take a Amazon dealership near J.P.Nagar Bangalore. I need the details for starting a Amazon dealership. Place do the needful.
50 rs cashback
Order Id: 405-7291501-2593121
Operator reference number: MP0206121312000692
In case you have not received an SMS/confirmation from the operator, please reach out to the operator and quote the operator reference number. If you are eligible for the cash back, it will be credited to your Amazon Pay balance within 72 hours. Please visit Mobile Recharge Offer to know about latest offers and recharge.
Your recharge of Idea mobile 9098633806 for Rs. 399.00 is successful.
Order Id: 405-7291501-2593121
Operator reference number: MP0206121312000692
We hope to see you again soon!
Amazon.in
Return of item
The item was not the one which we wish to use.
Order something and got something
I got different product, plz exchange or return it.
Missing item
We had ordered a m3 fitness watch and there was screen....only we had got ( band,charger).. There is no screen.
Ordered item is still not delivered (itz been more than a month)
Ordered item is still not delivered (itz been more than a month)
ORDER # 406-2096173-9372322
ORDER PLACED on 21 March 2019
In track package, it is showing as "Your package may be lost". Please refund my amount. This is not at all fair to wait for this long and hear this news. Thanks and hoping for good service.
Product not delivered
The order was delivered in my office to my office boy early in the morning. When i came to office and opened the box there was no watch inside the box. I have received the empty box. I raised the complaint to Amazon customer care on same day i.e 25th June 2019. They told me that they will do the investigation and let me know. I waited for their response for next 6 days there was no response from the Amazon customer support. When i called them back on 1st July 2019 the customer care guy told that they have finished their investigation and not found any issue in packing and delivery of the product. When i called them to escalate the issue the customer care person told that he cannot raise the issue to anyone as the investigation is done and he disconnected my call.
Return bad product
Hai I am immanuvel. may 2 I purchased mobile display but its not worked now. Already I am complaint but complaint not forwarding.please return other product.already same problems in many times.I am very disappointed.
Wrong item
I ordered y15 tempered glass and amazon send me y12 tempered glass.
Product refund
My order ID 407 _ 5817970 _ 9385151 is troppodur product but delivered it sonylix product. I want it return.
Payment not refund to my wallet
I bought This product ECOM DELHIMART Extra Mini Bluetooth Handsfree FM Wireless. Due to some personal reason I cancelled this product but my payment not refund to my wallet. so please my payment refund as soon as possible.
To return my damaged item
Hi Amazon,
Delivered product is damaged already and there is no option of replacement my order number is #405-5738815-0625938 for peanut butter only. I want to return this from same address. Please consider my request.
Damage item
I receive damage item and i want to return this.
Another wrong item deliver
Am orderd j&s ear phone 25 october but today deliver item jitane ear phone
Return damaged item
The delivered product is totally damaged. I want to return to same address.
My order no is 17187289317772338
Wrong item delivered 9971726412
Order Id:402-1441705-7657927
Order Date:25.11.2019
3rd class service
I cant receive ordered item. Again & again wrong product is delivered by amazon. What to do? Order id: 237156226873.
Not available
Sir I want redmi note 8.. but my location is not available in amazon.
Query regarding booking confirmation
1. I already book a I phone 11 from your website (time period offer).
2. No reply/ confirmation mail or sms received till date. Please clarify the same. Booking ID is 20200415 1550410026.
3. Please help me.
Cashback not received
Flights ticket booking cashback not received.
Product not delivered
Product not delivered when i call the customer executive. He and his team misbehave during call.detail of your customer executive mentioned below mob. no. 7381721538 & 9007521877.
Product was not delivered
Product was not delivered while tracking the item was delievered shown i have order furniture KPR queen size cot on 20.01.2021which was not delivered on 26.01.2021 i have been waiting for 10 days for my product. Amazon told me they would refund my money on 2nd February &5th February but they wouldn't refund my money telling me I have to wait for 5 more days (11th February) returned my product or my refund immediately. Order id 171-5126926-3099561.
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