customerservice@daikinindia.com: Daikin India Customer Care Email

Amc of spilit ac is due upto june2017. inspite of reminders on phone, mail nobody listening worthless service. R k sethi

I purchased diakin 1.5 ton split AC with pirgal electronics kukatpally hyderabad 500072 on 04/04/2017 and installation date 17/04/2017. 13 days for installation, this is worst. Ok fine this is summer your people are very busy I adjusted for that. Then my first complaint registered against cooling problem 08/05//2017. Customer care people promised your problem solved with in 24 hours, more than 26 hours problem not solved. I am call to customer care 09/05/2017, your people not reflecting your complaint raise another complaint and engineer arrived solved the complaint. But with in 4 days same problem repeated, complaint given to cc and engineer came on 13/05/2017 problem solved. Today 15/05/2017 same non cooling problem repeated what is this toooo worst. From installation date to today 30 days not completed four complaints raised this is no 1 company are road side company think you only.

Dear P Suryanarayana,

Sorry for the inconvenience. Kindly share your contact details along with site address or complaint no. at cs@daikinindia.com so that our team can assist you.

Thanks & regards,

Customer care Team
cs@daikinindia.com
1800 102 9300 / 1800 22 9300

They have been purchase the daikin ac on 25 july 2017 and they installed the ac on 28 july 2017. from first day this unit cannot work properly and first visit on 31 july 2017 and outer door motor is defective after this they have next visit 2 august 2017 and the engineer said indoor motor and jack is defective. from 28 july 2017 to 3 august the ac not working propely. so i want replace indoor unit instead of repairing.

We are not getting proper service after complaining again n again. We are d customer of L.K REFRIGERATION, cuttack, Odisha. Kindly provide us proper service from a trained mechanic.

AMC of spilit ac is due upto june2018. inspite of reminders on phone, mail nobody listening worthless service.DEAR SIR/MADAM.

I will not happy with your Daikin a/c service. I gave request for a/c service on 18-01-2018 on mobile no.9210188999 (Laxmi/priya) But not reply by customer care or engineer. very worst service by Daikin. I think my mistake to buy a Daikin a/c.

Thanking you
Waiting for your positive reply

I purchased a Daikin AC from Metro Vision ,Bhubaneswar,Odisha on 31-Mar-2018. As per them the installation was free.

I requested the the installation at 9 AM on 2-Apr as I have to leave for Office. But Service personal from Air Master came at 11:30 AM on 3-Apr.

I postponed it to 7-Apr(Sat) as its off for me. Airmaster (Service Provider for Installation) is charging exorbitant price for wires, cable and copper pipe. As per their technician Copper Pipe is 250/ft,Wire 100/ft and Uninstalltion of Old AC is 500 and Ladder/scaffolding charges extra for new new AC installation. This seems to be quite exorbitant which I was not expecting.

Even the Service Provide AirMaster has very Rude behavior and don't respond to calls.I had a conversation with Bibhudatta Tripathy from Diakin Bhubaneswar and he even provided another price through chat. And his behavior was quite rude and I assume there is some connivance between Service Provide AirMaster and Bibhudatta Tripathy from Diakin Bhubaneswar.

Please provide the official price sheet for Daikin AC Installation Charges
1) OLD AC Dismandling
2) Copper Pipe
3) Power Cable for Outer Power Unit
4) Ladder/scaffolding charges if any
5) Any other hidden charges

Please help with installation asap

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
4/4/18, 11:02 - Messages to this chat and calls are now secured with end-to-end encryption. Tap for more info.
4/4/18, 11:02 - sidhartha bishoi: Hi Sir
4/4/18, 11:03 - sidhartha bishoi: I am existing customer of Daikin
4/4/18, 11:03 - sidhartha bishoi: Purchased a AC on 31mar
4/4/18, 11:04 - sidhartha bishoi: However the Airmaster is charging exorbitant price for wires, cable and copper pipe
4/4/18, 11:08 - sidhartha bishoi: IMG-20180404-WA0001.jpg (file attached)
4/5/18, 11:12 - Bibhudatta Tripathy Daikin: Pls find the rates
Cu pipe /mtr _750

Power cable/_120
Our stand _ 750
Dismantling _600

If any ladder or scaffolding required it has to be arranged by customer.

4/5/18, 11:13 - Bibhudatta Tripathy Daikin: Sorry for late respond
4/5/18, 11:35 - Bibhudatta Tripathy Daikin: Metro vision is not our authorised dealer.
4/5/18, 11:52 - sidhartha bishoi: Jayadev Panda told they are authorized dealer

The service provided by service provider ganpathi air solutions in hyderabad (Srinagar colony branch) is very poor inexperienced technicians. we had already paid for new pc board and censor still can not repair the ac its being almost one year.

Since AC is not making cooling and complaint have also been made but no action has been taken.

I purchased daikin ac in dec 2016. i trusted this brand over many other but m really disappointed with the quality of the product, as recently ac swing came out. i complained about it but the authorities want me to pay for repairing also for a visit. my question is why should i pay for poor quality.. i just want to repair or replace my swing at your own cost bcoz it was none of my fault.... as soon as possible.

Dear Prince Kapoor,

We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at cs@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support
Mail ID: cs@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on : 92 101 88 999

I got be fooled by bansiwala store gamma market Greater noida and purchased a Daikin AC on 15.6.2018 but till 19.6.18 it is not installed. If you are not able to provide services why cheat them. Now I have no other option to return the AC. My Parents are suffering a lot this summer due to your inefficient service.

Dear Karunakar Upadhyay,

We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address so that we can escalate your issue to our team. You may also email us at cs@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support
Mail ID: cs@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on : 92 101 88 999

Purchased split AC last year on 20 june 2017.It worked properly that season but in this season compressor doesnot start and working very poorly.Complained many times about the problem to dealer and daikin india but issue not resolved yet. Very poor after sales service and My AC is in warranty but they are not repairing it.