service.in@xiaomi.com: Xiaomi India Customer Care Email

Actually after installing the oreo version my phone doesnt work properly.
Data connection is lost .
Calls are unable to connect.
But the networs are full.

Dear Sir / Madam,

I am writing this email to complaint you about the pathetic product and service quality of my Redmi 3S Prime Mobile phone.

On 22nd March 2017 I bought a REDMI 3S Prime mobile phone from TVS Electronics Limited (Copy of the bill is enclosed for your reference). On the very first day I was shocked to see that the mobile software was malfunctioning. During the incoming call, the contact name displaying on mobile screen is different from the person calling. For example if Mr. “X” from my contact is calling me, the mobile displays Mr. “Y” name. It was a very serious flaw on the part of reputed brand like REDMI.

I contacted the service centre of Redmi located at TELEWORLD SHOP NO 255, THAPAR COLONY, OPP- STREET SUKH SAGAR PLACE, YAMUNANAGAR, HARYANA regarding this complaint. They issued me service receipt number WXIN1712220015718 dated 22/12/2017 (Copy of the service record is enclosed for your reference). After some software updations / installations, the service center returned my mobile but the problem remains the same. This is really disgusting that the authorized service centre of REDMI is not able to fix the problem. These kinds of instances damage the reputation of the Brand.

You are requested to kindly look into this matter at the earliest and rectify the problem or replace my mobile phone. Your early response in this matter is highly solicited.

Regards

Parveen Kamboj
House No 430, Krishna Colony,
(Near Sarojini Colony)
Yamunanagar, Haryana (India)
Ph – 9355010203, 7404392000

I have delivered only mi band cover inside no watch. pls replace my mi band.

Decreasing internal memory when ever we use internet give solution for it.

I have been said that I ha e won the competation. What I have to do with the coupen you provide. Can you please explain?

Sir,
My MI id is 1576206071 I would like to open account in Cardless Emi,So i complete My account in half only Now i cant complete full fill if i try complete my account it's shows like "your aadhar number is already use for Mi account so you can't create at this moment" Now pls tell me one think how to complete my or delete my account.
Thank u

My mi note 4 charger does not charge my mobile phone I have purchased my mobile in December and my imei no 866463035389645 and my mobile number is 8766541436. please contact me and solve my problem.

I ordered a xiaomi charger and usb cable. The product reached in my location but without informing, my order cancelled by delivery boy. How the service.. Its not comfortable for customers.

I want to repair my phone and itself showing default in my LCD and service center is saying that it has occurred due to pressure and asking to paying for the phone repair and I am saying that itself occurred in my phone screen.

I ordered mi 2i power bank from mi store and received it today...but I think that it was dropped before delivering to me as I see a dent on the round upper corner of the power bank...plz help me.

Dear sir
I booked mi 5A mobile phone in mi store on 25/01/2018 and my payment are two times paid different account for one phone please my one time refund
My order number 5180125322921484
My contact number 9992420527

Sir, i forgot my password of my redmi 4 mobile so i can't unlock my redmi 4 mobile. so please help me.

Dinesh Gautam
Address Ashok Vihar colony post agapur Rampur utter pradesh. 244901
Order no.518012429262167301

My phone Redmi Note 4 someone stolen. Can service centre help me to find out? my phone IMEI is 866467033530084, 866467033530084.

I am interested to open a new Xiaomi mobile after sale service center in town sonkh (mathura). could you please let me know the term & condition and proper process to move ahead & whom to contact also.

Sunil sharma
9760890341,9410001244

Very poor QUALITY of mobile glass is very delicate. broken screen when it was in my purse. other companies hand set also kept in purse but never damage this way. always hang without any reason. most of time sound is also not clear just purchase two month before . pls change this handset and note this complain PLS CHANGE this mobile. model note 4 purchase just two month before.

Hi,

I have purchse many product of Mi but Mi Tokens points are not added to my account. Following are the Purchase made for which point are not given
Product Order id
Note 3 5160607965660368
Mi5 5160720130220369
Mi Max 5160818427011635

My Account is 1605641967

I have MI 3s prime. Since few days my phone's mobile data isn't working. I did everything I can like restarting and all that. But still it isn't working. What should I do?????

Sir, I brought mi a1 work excellent 2 months and after 2 months my phone back side become curve (dent) plz give me advice for next come work.

Front camera and proximity sensor.

I am interested to open a new Xiaomi mobile after sale service center in SURAT City (Gujarat). could you please let me know the term &condition and proper process to move ahead & whom to contact also.

mayur matholiya
9726451883

I'm from Malda, West Bengal. I want to be a dealer of Xiaomi mobile in my town. Please guide me with proper information.

My self pankaj kumar purchased MI 4 from snapdeal , i visit to MI service station janakpuri on 27jan18 , i having software issue in my phone under warranty period but your staff not give proper reply and after one weak advice me to return back my phone as per them warranty period has expired.but as per snapdeal / and MI CUSTOMER CARE , its under warranty. Now i raised this issue in consumer court my complain no is 599078....you also received a complain copy by consumer forum....my details also in your serice station.my invoice no is S3D7B5/1000529.

Hi, Sir
With respect I am writing this letter to apply for the franchise of Xiaomi. I request u to kindly schedule a personal meeting so as to discuss about the franchise application nd other needs details.for any other information that you may need from my side.
Thanking you for kind consideration.

Sincerely,
S.K.Enterprises
Prop- Umesh Barnwal
Cntc No.- 9934374031
GSTin- 20ASPPB1889H1ZR
Add.- Old Bus Stand, Ranchi Patna Road
City- Jhumari Telaiya
Dost.- Koderma
State- Jharkhand
Pin- 825409

I am using mi Redmi note 3 before 1 year 1month now Mobile is dead, 3rd class quality. Do not take mi brand.

Sir, I want to buy a mi noice cancellation earphone type c but it is not available mi store. So I want to know how can buy it? Plz reply and help me.

I book mi power bank 10000mah 2i from mi.com on 8-2-18 and i get delivered in 9-2-18 but the product was damaged from down side. so please help me to get a replacement.

Please help me with my data cables i cannot connect to pc, music system etc. Only my phone's start getting charged.

My my phone is hanged it is hang till about 1 hour, so what can I do?

Radmi 4 bad experience
-Poor battery backup
-Mobile data hang when I use
-not fully charge battery

Today my mobile set picked pocket by some one. how stolen set will l recover? pls help.

My Xiaomi Redmi 4 mobile has not working properly because my mobile had fallen to water.can I change my mobile?my mobile has already 6 months complete. Ref: 517080863399554201

On a very new device MI A 1 I have have forgotten pattern password, what should I do next? I have tried many times, now I have only 5 more options to unlock the device, otherwise the device will be wiped. Please help me.

On a very new device MI A 1 I have have forgotten pattern password, what should I do next? I have tried many times, now I have only 5 more options to unlock the device, otherwise the device will be wiped. Please help me.

Replace my USB cable I am buy USB but it is not working Or refund my money.