care@irctc.co.in: Indian Railways IRCTC Email

Email
care@irctc.co.in
Company
Department
IRCTC
Region
All India
Note
Contact IRCTC customer care through email for queries and complaints.

If the above contact didn't helped you, here are alternatives to reach Indian Railways customer support.

Contact Number

0755-6610661 - Contact details

Support Link

Official website - Contact details

Comments

Pavan parmar

Thu, 11/16/2017 - 20:19

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PNR NO 2715675399, Malwa EXPRESS 12920 confirmed ticket were cancelled on 24 Oct 17. But I am not getting my refund. I am also trying the customer care for irctc, but no response. Very bad experience.

Selvaraju R

Fri, 11/24/2017 - 18:44

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PNR no.6108328722 train no. 13381 from VSKP TO MAS 0N 18.11.2107 for travel on 19.11.2017 waitlisted ticket cancelled Vide ID 100001055761277. The refunds column it shows a sum of rs 670 was refunded on 22.11.2017 but till date the amount is not credited to me. kindly check and expedite the refund to me.

PNR No 4438186241 booking in train No 22640 chennai exp, date 12 Nov 2017, time 23.00, the booking is cancelled.that amount is not refund my account. so pls refund my mount in my account No 33216223421. travelled 2 person.

Shammohan Kanagal

Mon, 12/04/2017 - 13:38

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I had booked a ticket from SBC-MYS by Train No. 12007 for Journey date on 28.11.2017 for 01 passenger i.e. self. The transaction reflected as failed and the transaction ID is 100001065880868 and the date of booking is 27.11.2017 and the amount is Rs 305.90. It is with deep anguish that i would like to state that i have not yet received my refund into my bank in spite of 06 days having elapsed. Hence i request you to kindly credit the refund amount which is due to me at the earliest and oblige. hoping for an early and favorable response from the care team of IRCTC.

Gunjan kishor

Tue, 12/05/2017 - 10:50

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I was booked date 25/11/2017 Patna junction to new Delhi. While transaction time accur error coming. Tickets not booked but money deducted from my account. My transaction Id is 100001064105300. So I want refund to my account immediately.

Keerthi Rajulu

Fri, 12/08/2017 - 16:01

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Myself Keerthi Rajulu from Tamil Nadu, Dindigle district, Palani Taluk, completed M.A.English, Diploma in Computer Technology, Computer Hardware and Networking Engineer, Master in Multimedia and Visualizer. Wrote tnpsc group 2, 4 and VAO but i had not passed. My father is an ex-serviceman from Army. I have military cotta to join in state or central government job. Me writing TNPSC exams but i had not passed. I came to know that there is vacancy for military cotta for the army men childrens. I like to be an officer in railway department. Will u help and guide me to join as an officer in our Railway department. Sorry to ask you by this way.

Thanking you,

S.Keerthi Rajulu
S/O P.Seshadhri
216/2,M.G.R.Nagar,
Thiru Nagar (post),
Palani Taluk, Dindigle district,
Tamil Nadu

Rajesh Kumar Roy

Sun, 12/10/2017 - 17:22

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7 November all family members travel PNR no 6405222942 Barauni to new delhi but this train late 7 hours. my next linked train PNR no 2816496775 departure Nzm railway station. I cancelled my ticket all amount deducted my defense person secundrabad. please credit my amount my all ticket are invalid for journey.

Jogender Kumar

Thu, 12/21/2017 - 14:56

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Indian railway facilities in toilet and washbasin is very bad condition. Train TT is not responding. My PNR NO 6308999629. B4, 44 SAMTA EXPRESS.

Aruna venkatesh

Sun, 12/24/2017 - 17:29

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I have gone to the chief reservation supervisor moore market complex chennai. I gave all the necessary documents and the change of name form duly filled to change the name age and gender as P.R.Venkatesh 55 years and Male from Aruna Venkatesh age 50 female for PNr No.4436804396 for tickets booked by me online for journey to be performed on 30.12.2017. Inspite of my giving all the needed documents when i check the pnr status it shows only age changed rest of the details remains unchanged. kindly let me know when it will get changed or will the change will figure only in the chart.

Vipul Kumar singh

Fri, 01/05/2018 - 13:13

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Helloo this is regarding to my ticket refund which i don't get back. Booking date in 21/10/2017 and the further date of cancellation 15/12/2017. so i requested you to please refund it as soon as possible my ticket details ar given below:

Date of journey: 25/12/2017
Train nunber :13006 ASR HWH MAIL
Pnr number:2718733046
Please let me know as soon as possible

I Sanjay Rao

Sat, 01/06/2018 - 19:47

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Sir
I booked my ticket on 2.1.2018 and concelled in on day but i didnot get my refund money tii date kindly see the matter. raipur to nzm date 7.1.2018 amount 1505 pnr. no.6309875328 and nzm to raipur date 9.1.2018 amount 1485 pnr no.2502979421.

Mujibur Rahman

Tue, 01/09/2018 - 13:28

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I have booked 2 tickets through online and journey from Bengalore to Guwahati the thing is that money has debited from my account and I didn't get ticket not only the ticket Booking id etc till now just after deduction it's shows error. Even I'm not able to cancel the process. And I have been trying to call the customer care of IRCTC till now but I didn't get any response.So, the thing is that how do I will get my money back.

Amit kumar

Fri, 01/12/2018 - 12:33

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Refund my money is not cerdit my Back account
Transaction ID:100001048448885 PNR No 2819633396 Train No./Name:14674 / SHAHEED EXP
Date of Journey:29-Dec-2017 Date Of Boarding:29-Dec-2017 Class:SLEEPER CLASS (SL)
From:SONIPAT (SNP) To:SIWAN JN (SV) Boarding:SONIPAT (SNP)
Resv Upto:SIWAN JN (SV) Quota: GENERAL (GN) Date of Cancellation:26-Dec-2017 06:45:28 HRS
Ticket Type: E-ticket Cancellation ID:100000207186891

Respected sir

I have booked ticket on 7 jan 2018 kota to bmki tran.id no. 100001112987362 and Dknt to bmki.
tran. id no. 100001112942491, Total refund amount is 1315 rs which ihave not recieved. kindly solve issue as soon as possible.

your sincerely
narendra gulabwani

Chirag trivedi

Fri, 01/19/2018 - 12:48

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Dear Team,

Please check as i have done tickets booking for my parents on 18/01/18 and payment of rs.1327.61*2=2655.22 rs total debited from my HDFC bank account and Credited in IRCTC thru paytm but tickes not booked so i have done thru my DEBIT CARD and got booked tickets but rs.2655.22 has not got refunded in my bank account so request you to please check and do the needful for refund in my account and do the needful.

regards,

chirag.Trivedi
7228050208/9737357373

Rajeev Ketkar

Sun, 01/21/2018 - 12:19

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In spite of number of trails did not receive mobile OTP to register as such could not do any reservations. Very poor service no one picks up the phone in the 24/7 helpline. Mera Bharat Mahan.

Prateek shukla

Mon, 01/22/2018 - 22:21

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Mere user I'd I'd Prateek0u plg. send email verification code.

Sani Kumar

Tue, 01/23/2018 - 18:37

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Dear sir,
i have forgetted my user name but i know my registered mobile no. & email id, so i want know that how can i find my user name.

Ashutosh mishra

Sat, 01/27/2018 - 19:28

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my user id is bang916. i was tried to book ticket, ticket was not booked but payment of Rs975 was deducted from my amount. transaction id was 802505427578. please check and refund my amount.

Satyanarayana

Sun, 02/04/2018 - 07:22

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I have an account on irctc. I am using after very long time, so I forgot my user ID and password and trying to open new account, giving same phone number but not allowed to open so I need to open account.

Sanjay yadav

Mon, 02/05/2018 - 07:54

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I try to login but not log in but get error.. please check your data connection.

Md Firdoush Alam

Tue, 02/06/2018 - 12:45

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I have tried to book ticket on irctc using
User ID :- fa72506286
Date of journey :- 14th February 2018
from Bhabua road to new delhi
my money has been deducted "1 times" 1570 rupees .
Date of booking :- 29 JANUARY
It has been deducted by PUNJAB NATIONAL BANK. so i request you to please refund my money back to my account.

Ishwar Dayal

Fri, 02/09/2018 - 08:31

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I have forgot my id and password, plz reset my password and send it.
Name ishwar dayal
Mobile 9785920392
Add. doora fatehpur sikari AGRA
Date of birth 01/08/1984

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