support@olacabs.com: Ola Cabs Customer Care Email

on march -15th i have recharged 150 rs to add into Ola account through online.But i didn't get that amount.so again i recharged for 150 rs.even i didn't get that 150 rs too.totally 300 rs gone from my bank account.And i got message from my bank that you have used to 150 rs for ANI technologies.i got this message twice.Because i have recharged twice.But still i didn't get that 300 rs in my Ola account.so kindly refund or add that money in my Ola account.

I just want to block my number on ola. ...plz just block it bcoz some one is just misusing it.

Why my Ola account was suspended, there was no valid reason given. This is not fair to us customers that you ban users randomly on your wishes. If this goes on i dont know how many will use your service.

I booked a cab from my home in New Delhi to IGI airport last Sunday and they confirmed the booking for monday evening. But on Monday afternoon the driver cancelled the booking and later Ola cab suspended my id with no reason whatsoever. I called their customer service number but they weren't of much help. I had to call my friend to drop-off at the airport although he was too busy to come. This is really bad service by Ola to cancel cab at a critical time and let the passenger fend for himself. No one should rely on these cheap transport cabs if they want to reach anywhere in time.

They suspended my account don't no why but I was having 500 rupees in ola wallet. I don't want ur shit app give me my money back.

I referred my code to my friends and he taken a ride from His account and atop the tripe but I have not give my referred money so please give my referred money.

They suspended my account don't no why but I was having 1020 rupees in ola wallet.

I want to say that plz help me bcoz when i login to olacabs the notification is shown, You have no permissible limit. so complained many times but no action has been taken.

Hello this is my mobile num 9843640563 i always use your ola cab apps then regular customer. Last 2 days its not working in your apps in my mobile. pls check and clear immediately

I had sent an email and a reminder. the email was

Hi

I recently had taken up a ride in OLA.
I would like some queries to be resolved from your side

1. Toll/MCD/TAX*- The car you had sent did not pay any toll in front of me near any of the crossings. Actually we did not cross to Delhi over the DND flyover but took a direct route via akshardham. Also please let me know the details of these taxes and why are they levied.

2. Ride time charge : I do not understand what are these charges and why are they being levied. You rate card clearly speaks nothing about such charges. I am paying the rate given by your card charges i.e Rs 11 per km , rs 100 for first four kilometers.

3. Service tax: Kindly elaborate on this . What % of total bill is it?

4. The cab driver took a wrong turn and wasted 15 mins of my travel along with the extra charges which i had to pay per kilometer. Kindly do consider these facts and reply.

Kindly reply

this was my first time using ola cab i had coupon of 300 i had applied the coupon but after I had I finished my ride I had to 200 and bill was just 197. why amount did not get deducted from my coupon.

What is this, why my account is suspended? this is not fare how many peoples are facing problem like that. plz resolve that issues.

Hello this is my no 9640836960. Ola app always using but my account is suspended. plz check and clear my app immediately.

hi this is arun if I sign in to ola it show like my.. account has been suspended due to violation but still I didnt travel at ola cabs. so plz help me to book a cab in ola apps.

Why am i suspended..? You haven't mentioned any thing that we get suspended while doing this.. i was just looking for a toyota etios.. thats it!!!! You have mentioned that sedan contains toyata etios, maruti swift but i m only getting maruti swift.

This is not fair.. how could you suspend my account for this reason. If u dont have toyota etios then you have mentioned this name.. stop showing off and kindly activate my account plzz.. i need a cab right now, i am standing on the road.

I Forgeted my password and don't have gmail account of registered gmail in ola. so how i can reset my password.

Ola cabs pple plz unblock/unsuspend my account it was not my fault my cell phone was fully hanged while i was booking a cab and because of this your cabs were got booked by me so many times. it was my mistake i appreciate it if you plz unblock my account again.

On September -16th i have recharged 150 rs to add into Ola account through online. But i didn't get that amount. so again i recharged for 150 rs, even then i didn't get that 150 rs too. Totally 300 rs gone from my bank account. And i got message from my bank that you have used to 150 rs for ANI technologies. i got this message twice. Because i have recharged twice. But still i didn't get that 300 rs in my Ola account. so kindly refund or add that money in my Ola account.

I have suggested my friend to download the ola cab. He downloads and when he rides i get a coupon to get off 300 of next ride. But i deleting the message of that referrer code. Now, how can i get my referrer code?

Hi Support,

One of my friend have registered OLA on my mobile number (9535678178). I have been receiving messages and calls very often and it's disgusting. I request you to stop all the message, call services ASAP.

Thanks,
Rinesh

I signup with ola with a new no. But my ola I'd cannot made bcoz they show me an error message saying that "Sorry the number of signups on this phone has exceeded the permissible limit" I don't know what can I do to make a new I'd on this new no. Nd I also forget my before made I'd passwords. so plz suggest me what can I do now?

I am regular customer of ola cabs. As I have been transferred from Mumbai to Hyderabad my earlier mobile number 9920856388 has been changed to my present Hyderabad number 8186002740. As I am not able to get any information regarding booking, tell me how can i change it?

Had a very bad experience with the cab service, the driver was very rude and had no sense to talk with people. Would never book ola for my travel needs.....ever.

What is this, why my account is suspended? this is not fair how many peoples are facing problem like that. plz resolve that issues.

Unblock my account it was not my mistake. Ola cabs pple plz unblock/unsuspend my account it was not my fault my cell phone was fully hanged while i was booking a cab and because of this your cabs were got booked by me so many times. it was my mistake i appreciate it if you plz unblock my account again.

Seriously?..my account has stopped working. Are you people nuts. Your app is at fault.

Plzz unblock my ola account.. it was not my mistake due to some internet prob n my phone get hanged while booking a cab.. by that many cabs were got booked.. so plzz unblock n unsuspend my account again i will be very thankful to u.. as ur service is very good.. so i need it alot.

Hi, this is K Swapna I have downloaded ola cabs app on my mobile with the number (9291661398). When i am trying to book a taxi, it is asking email address and password, but though I am giving my correct email address and Password, every time I am getting a comment of Invalid username or password. Please help me out in signing in Ola.