consumerts@lenovo.com: Lenovo Customer Support Email

I have purchased a lenovo smart phone through online model no.Z1221 IMEI 1 no.865374022428620 Order #403-1670696-6904337 dated 2/08/2016. the phone has got repaired and i visited your T.Nagar service centre in the month of January 2017. they have repaired and give it to me. Again the phone battery backup charge is not for 5 minutes immediately switched off. Again i visited the same service centre i got a token number 5 and i was called me i handover the phone to one madam Srilatha. she immediately verify and told me that IMEI number is not matching, she harshly ask me take the phone. so this type behavior in service centre is very worst.

Again i contacted your toll free number one mr. mani from your customer care office after verifying the details has told that they have changed motherboard so IMEI number differs and ask me to hand over the phone to service centre persons but they have not ready to speak with them. Then i told the reasons they ask me to wait for two hours. i shouted her to receive my phone i give acknowledgement. finally another lady by name Divya has received my phone, I ask for receipt but they made some nonsense comments then i asked her to write the same. she wrote comment on the customer information silip that " customer cant wait.

So i was very much upset this type of bad and worst behavior of your service centre in Chennai. No i request that kindly change the phone with new one or otherwise i am going to file a case against the Lenovo company by cheating the customer by delivering defective phone. so i request that kindly take necessary reply to me.

Hi sir, I have lenovo k3 note mobile. my phone problem has heating from normal temperature.

Dear sir/madam,
I am facing many problems with my lenove vibe k5 note mobile phone.that is when I use this as a call ,the phone is overheating..And raised the temperature gradually....And also facing many problems such as not proper working the music.network &the battery is overheated. So I request you.to solve my problem.as soon as possible..And give me your mobile phone service centre no.

Few days before when i was listening to music and my phone got switched off on it's own. I tried to switch it on but it just displayed its name. I took my phone to customer service center located at plot number 135 roshanpura road malviya nagar, bhopal madhya pradesh as my phone was under warranty. the person over there told that only software needs to be updated and so he did the next day. I don't know why he started opening my cell and resultant he destroyed the screen and now is asking me to pay for the destruction done by him.

I don't understand that why the person had to open my phone without my permission . I want you take my complaint seriously or else i will take action against your company. Thank you for causing me such a pleasure pain.

I live in balurghat, dakshin dinajpur, west bengal, pin-733101. I used jio router, I can't working in my home, because you signal very poor.

Longitude & latitude in home-
N 25 degree 13.973'
E 088 degree 46.831'

I am very disappoint that i had purchased LENOVO VIBE K5 NOTE in Black color on 22-Aug-2016 with IMEI 869090022236393.

I had lost my mobile phone 02-Apr-2017. Please block my phone & inform me.
My new contact no - 8120420602.

I am very disappoint that i had purchased LENOVO K4 Note Vibe on near about date 28.11.2016 in Black color with IMEI 860933037317972. I had drop to my mobile for repair mic on 03.04.2017 at "Maa Saraswati Computers-CSR" at H. No. 248A(pvt) 1st Floor, Gandhi Nagar Jammu and I also to compliant to customer care bearing toll free number 1800-30007678 on 05.04.2017 at 10:47 am, he will not satisfy to me regarding the handset mic problem.

Further I will to call service centre to Mr. Pardeep bearing mobile number +91-9596667459 on 06.04.2017 he ask to me you will wait for also seven days, I was shocked firstly he said only 03 days and then 07 day, WHAT IS THIS?

Therefore you are request to kindly solve my problem that will be most kindness.

Mubashir Sofi
+91-9469680955
IMIE 860933037317972

Hello sir...i have been using Lenovo A7000 Turbo and till now I have faced no problems....bt plz send an update for Volte for my phone as soon as possible.

I have got mike problem with my Lenovo K6 power and for that i have visited the service center on 25/03/2017 but till date i have not get my problem solved. they said defected item is not delivered at the service center till date. so how we can resolve your mobile problem.

Sir, i m facing lots of problems. In my Lenovo vibe k5 note wifi does not connect with any hotspot and even i can't do whatsapp video call heat problem also in the phone. And lenovo technical team number does not connect ever. So i will wanna say that Lenovo has cheapest service, and products of it are also cheap.

I have a complaint. Lenovo p1m for touch screen 29march 2017 service centre but they have no response for me so that please solve my problem. phone imei no 868851025841310' 868851025841328.

I have been charged at service center for an issue. the service center says that i have a physical damage to my phone body and the say that now its not in the warranty , but i had issues regarding soft keys and usb problem and they have charged mee 1500 for the usb.

Help me.... My camera is not supported in my device. So I am in problem for that. My phone- Lenovo k6 power.

Please solve my problem. My phone is lenovo k3 note please update volte option. Do something many customers not happy with without non volte phone.

Sir,

I have purchased the lenovo phab2 plus smart phone set model no-lenovo PB2-670M on 26-01-2017. Now it having screen problem. It seems to be a manufacture defect as the display of hand set is not displaying. Therefore I request you to direct the dealer or Service center to repair/replace my hand set and save my inconvenience.

Thanking you in anticipation.

Since Iam requesting from one month to send software update to enable VoLTE for Lenovo k3 note, as you send for Lenovo K4 note please.

I lost my Lenovo Vibe K5 Plus A6020a46 today at 7:OO am IMEI No 861327030148972 & 861327030148980
Invoice no #CHN_PUZHAL_0120160700169037 dated 18-07-2016 purchased through Flipkart. Kindly help me to lock the device and locate it.

The mother board of the device had short circuit and my battery got damaged. mother board issue is solved quick once i have complained in lenovo customer care. but i asked for a genuine battery and they said, they dont have stock. its almost two weeks now and when i called today, they said "this week also battery will not arrive call us next week". I am very sure that they are waiting for more customers in need of battery so that they can order together. It is like the customer have to wait till they have mercy on us to give us a new battery. i never heard of a company which delays more than 20 days to give goods to their authorized service centres after requesting. They claims it is the fault from companies end. why should the customer know the inefficiency of company and service centre... i need a new battery as soon as possible.. I cant go behind them begging for a battery everytime. Please look into this complaint as soon as possible.

service centre is : dreams mobiles, karamana , trivandrum, kerala

regards,
Alen D Varghese
9633674507

I have lenova vibe p1ma40, in this phone, I have an issue of charging. When it is in on the mobile not charging while power off it is charging. Pls give me solution?

I have lost my mobile Model No A7010A48 Lenovo K4 Note on night of 14th May 2017. I am facing lots of problem due to this, it had all my confidential data. Pls sir help me.

I recently bought lenovo vibe k5 note. it's only 1 months since I am using this product and suddenly my phone display is blank. so I want my money back or replace my hand set.

My name is tejam i am using lenovo ke note of 1 year but after updating lenovo back of 5 months updated to marshmallow 6.o but I did not get volte what I do for get volte on my lenovo k3 note. please tell me sir it's a good phone but volte is problem. please send my answer to my question please.

Lenovo vibe k5 note battery capacity is decrease day by day. In 1st two weeks battery is good after one month battery is suddenly decrease. As turn on data connection charging is very speed to decrease. So i am not satisfy with this phone.

I wanted to install dream league on my Lenovo a850. I don't no if its possible or maybe I don't know how to do it but I just know am finding it difficult to do. Please I would love it if u would send your reply to my mail thanks.

Dear Team,

My Levono smartPhone Lenovo Vibe K5 Plus not working camera properly, Many time i visited your service centre but not give me a proper reply and many time I called in customer centre but not given me a proper guide.. so I will go in Consumer Forum for that and also going in Legal Court for that. Kindly do the needful ASAP or contact me on my personal mo. no. 97142 13789.

Sir/ madam
My Lenovo K6 power speaker is not working just this morning. I bought just few days back from Flipkart on 12th of May 2017. My phone speaker just don't work on music. The sounds work on calls and notification. And the person talking on phone can't hear me too if it is not on loudspeaker or on headphones and earphones. So I hope you will help me fix it as soon as possible. Thank you.

Dear sir or madam there some problem in lenavo zuk z1 mobile. you can provide my lenovo phone service is not good. so i can request that pls provided good and better device to your customer plss.

I purchased the lenovo k6 in the month of jan since then I'm facing lot of problems like hearing problems, without pressing a button flash light automatically on, heating problem, etc. Please do something to solve the problem as I recommend my friends to purchase lenovo phone, if this problems occurs like this only who will purchase the handset of lenovo.

I have purchased in flipkard inline store one lenovo mobile model no A7020a48 Imei1 - 8690900215912591236 my problems is wallpaper - unfortunately lenovo launcher has stopped. pleas help for this problems.

Regards
Ashok jadav
M - 8733912055

Dear sir / madam ,
Last week I have bought Lenovo k6 power from Flipkart . Since the time I have started using the phone I am facing a severe problem. I am not being able to hear incoming and outgoing calls . The person on the other side of the line can hear me but I am unable to hear them . I think there must be some settings issues . Kindly reply to this mail.

Thanking you in anticipation
Megha Chatterjee

Hii dear sir / mam
Can you replace my phone bcz having some problems and physical damage and touch is not working. please replace my phone and give other option.

Thnks
Regard
vijay singh
ph; 8586972095

In warranty period company has not provided service to our phone and rejected many problems were there like touch problem, outgoing voice problem. From may 2017 it giving me problem. Please contact me at my mobile no. 09827454328.
From..jaora (M.P.)

Please can u help me to find my phone please contact me on this email id. I have lost my lenovo smart phone.

Performance wise it is nice, but it was over heating during charging.

I have Lenovo k3 note. Intimate me is it volte supported or not and also about nougat update.