[email protected]: Lenovo Customer Support Email

I have a complaint. Lenovo p1m for touch screen 29march 2017 service centre but they have no response for me so that please solve my problem. phone imei no 868851025841310' 868851025841328.

I have been charged at service center for an issue. the service center says that i have a physical damage to my phone body and the say that now its not in the warranty , but i had issues regarding soft keys and usb problem and they have charged mee 1500 for the usb.

Help me.... My camera is not supported in my device. So I am in problem for that. My phone- Lenovo k6 power.

Please solve my problem. My phone is lenovo k3 note please update volte option. Do something many customers not happy with without non volte phone.

Sir,

I have purchased the lenovo phab2 plus smart phone set model no-lenovo PB2-670M on 26-01-2017. Now it having screen problem. It seems to be a manufacture defect as the display of hand set is not displaying. Therefore I request you to direct the dealer or Service center to repair/replace my hand set and save my inconvenience.

Thanking you in anticipation.

Since Iam requesting from one month to send software update to enable VoLTE for Lenovo k3 note, as you send for Lenovo K4 note please.

I lost my Lenovo Vibe K5 Plus A6020a46 today at 7:OO am IMEI No 861327030148972 & 861327030148980
Invoice no #CHN_PUZHAL_0120160700169037 dated 18-07-2016 purchased through Flipkart. Kindly help me to lock the device and locate it.

The mother board of the device had short circuit and my battery got damaged. mother board issue is solved quick once i have complained in lenovo customer care. but i asked for a genuine battery and they said, they dont have stock. its almost two weeks now and when i called today, they said "this week also battery will not arrive call us next week". I am very sure that they are waiting for more customers in need of battery so that they can order together. It is like the customer have to wait till they have mercy on us to give us a new battery. i never heard of a company which delays more than 20 days to give goods to their authorized service centres after requesting. They claims it is the fault from companies end. why should the customer know the inefficiency of company and service centre... i need a new battery as soon as possible.. I cant go behind them begging for a battery everytime. Please look into this complaint as soon as possible.

service centre is : dreams mobiles, karamana , trivandrum, kerala

regards,
Alen D Varghese
9633674507

I have lenova vibe p1ma40, in this phone, I have an issue of charging. When it is in on the mobile not charging while power off it is charging. Pls give me solution?

I have lost my mobile Model No A7010A48 Lenovo K4 Note on night of 14th May 2017. I am facing lots of problem due to this, it had all my confidential data. Pls sir help me.

I recently bought lenovo vibe k5 note. it's only 1 months since I am using this product and suddenly my phone display is blank. so I want my money back or replace my hand set.

My name is tejam i am using lenovo ke note of 1 year but after updating lenovo back of 5 months updated to marshmallow 6.o but I did not get volte what I do for get volte on my lenovo k3 note. please tell me sir it's a good phone but volte is problem. please send my answer to my question please.

Lenovo vibe k5 note battery capacity is decrease day by day. In 1st two weeks battery is good after one month battery is suddenly decrease. As turn on data connection charging is very speed to decrease. So i am not satisfy with this phone.

I wanted to install dream league on my Lenovo a850. I don't no if its possible or maybe I don't know how to do it but I just know am finding it difficult to do. Please I would love it if u would send your reply to my mail thanks.

Dear Team,

My Levono smartPhone Lenovo Vibe K5 Plus not working camera properly, Many time i visited your service centre but not give me a proper reply and many time I called in customer centre but not given me a proper guide.. so I will go in Consumer Forum for that and also going in Legal Court for that. Kindly do the needful ASAP or contact me on my personal mo. no. 97142 13789.

Sir/ madam
My Lenovo K6 power speaker is not working just this morning. I bought just few days back from Flipkart on 12th of May 2017. My phone speaker just don't work on music. The sounds work on calls and notification. And the person talking on phone can't hear me too if it is not on loudspeaker or on headphones and earphones. So I hope you will help me fix it as soon as possible. Thank you.

Dear sir or madam there some problem in lenavo zuk z1 mobile. you can provide my lenovo phone service is not good. so i can request that pls provided good and better device to your customer plss.

I purchased the lenovo k6 in the month of jan since then I'm facing lot of problems like hearing problems, without pressing a button flash light automatically on, heating problem, etc. Please do something to solve the problem as I recommend my friends to purchase lenovo phone, if this problems occurs like this only who will purchase the handset of lenovo.

I have purchased in flipkard inline store one lenovo mobile model no A7020a48 Imei1 - 8690900215912591236 my problems is wallpaper - unfortunately lenovo launcher has stopped. pleas help for this problems.

Regards
Ashok jadav
M - 8733912055

Dear sir / madam ,
Last week I have bought Lenovo k6 power from Flipkart . Since the time I have started using the phone I am facing a severe problem. I am not being able to hear incoming and outgoing calls . The person on the other side of the line can hear me but I am unable to hear them . I think there must be some settings issues . Kindly reply to this mail.

Thanking you in anticipation
Megha Chatterjee

Hii dear sir / mam
Can you replace my phone bcz having some problems and physical damage and touch is not working. please replace my phone and give other option.

Thnks
Regard
vijay singh
ph; 8586972095

In warranty period company has not provided service to our phone and rejected many problems were there like touch problem, outgoing voice problem. From may 2017 it giving me problem. Please contact me at my mobile no. 09827454328.
From..jaora (M.P.)

Please can u help me to find my phone please contact me on this email id. I have lost my lenovo smart phone.

Performance wise it is nice, but it was over heating during charging.

I have Lenovo k3 note. Intimate me is it volte supported or not and also about nougat update.

Sir, i have purchased the mobile hand set model no-lenovo k6 note. After 7 month it having touch problem. It seems to be a manufacture defect as the display of mobile hand set is not displaying the functions properly. Therefore I request you to connect me to Dealer or Service center to repair/replace my mobile hand set and save my inconvenience.

Thanking you.
Mohdshareef
Mobile no 9912290070

Sir, I deposited my phone in service centre on 27 June 2017. I received my phone 12 July at 3.30pm after that I start my phone but my phone didn't receive network a service provided by you is very poor.

Its very disappointed to me that my lenovo smartphone K6 Note became some problem (touch screen). to take it i went to lenovo service centre shah market agra. there a worker Named Manoj behave with me very ruffly and told me that why you purchase this very cheap and third class company (lenovo) product. I become shocked totally. when i said to them to solved out the smartphone problem. on that he said to me that to solved out this problem may be one week. after one week again i went to above service centre of lenovo . once agian above worker Manoj said to me that your smart phone not ready.it take one week again. when i ask why he once again repleat your talk which is done with me and Many more.

I was shocked that he said that he don't have new touch scrren at service centre and will take 10 days to change the touch screen again. Is this the way LENOVO satisfied their customer. Anyways, I need my handset back by Monday 17th July 2017 anyhow.

lenovo k6 Note 32 GB with Gold colour , Date of Purchase -24/02/2017, IMEI No 864001035127193, Date of visit-04/07/417, Second visit date-11/07/17.
MY contact number-7895407161

Dear sir/madam

My Lenovo mobile phone had stolen on 16/07/2017. I have called to Lenovo customer care then they suggest me to upload FIR and Mobile Bill of mobile on that site but I could not find it that where we upload. I request you to trace my mobile phone location.

model no.- Lenovo A7010a48
color- white
IMEI- 890933033636839
contact no. 7882243297

Hello,

I purchased Lenovo Vibe K5 from Amazon website on 20 Jun 2017. Within 1 month of use, my camera has already stopped functioning. I restarted, updated and formatted, too. But nothing seems to work. Please guide me to restore the camera function.

Thank you.

Send me how to enable volte on my mobile.

hello sir i am purchased lenevo vibe k5 plus from flipkart but after 3 days its gone switch off and not start. so my problem is that they not exchange my phn they want imi number i give them from back of the phone and phone bill but they want from when phone start but it is my problem that phone is not starting. so please help me.

Seriously very bad service within1 year the cell has show defect n try to have good impression on ur customers the is really bad service plz improve ur facilities n service n also sell good product not the defective ones.

I have purchased Lenovo A6020a46 from flipkart dated 8-10-2016 it was but nowi am facing display problem. so I want to replace of display so please get me back with nearer service centre Pune wagholi. please it's very urgent.

My lenovo k3 note is in warranty period. recently i visited a service centre for display problem. they r charging me rs.160 for any service opening the back case and full charge to repair the display. how could they charge me for this problem when my phone is in warranty period?
Phn. no- 7003482058

When i went to the service center in patna, they said to me that they will not take any cost for my phone repairing coz my phone is still in warranty period. plz help me out from this problem.

Hi, i am vaibhav. i had purchase a lenovo k3 note. in sep 2016, before 2 months my phone phone had some problems of display, touch and hangs etc. last month i visit in ghatkopar service center. but they told me your phone have miner scratch , for that resion the phone are made this problems. sorry we can not do any help for you.

I had told that, but this scratch are made in december then how can you say day that for that reason the phone this problem are made. plz reply me and change my touch pad of mobile

Dear sir/madam, I have Lenovo k4 note kindly share my mobile latest version software updation.

Sir, I had purchased the Mobile hand set Vibe Lenovo K5 Note, IMEI-863448036478094, on 18th April 2017 from flipkart. However, after 1 month the mobile hand set is not functions properly. Therefore, I had given to repair at service center & they have change the mother board after 15 days. & after that there is problem of touchpad & they replace the touchpad after 25 days & now there is problem of battery & speaker.so that I have given for the repair to service centre & they said for the replacement of ringer & battery. It seems to be a manufacture defect as I am facing lot many problems with my phone like phone hangs up often, heating problem, battery problem, hearing problem, automatic call cut and automatic mute, speaker problem, etc. Therefore, I am request you to replace my mobile hand set and save my inconvenience.

I have brought 3 other mobile of Lenovo & I have good experience with your company product & service also.

I am looking forward you to hearing soon. So kindly replace the hand set Or give money back. Since I am facing too many issue with this product within warranty period & within 3 month of the mobile purchase & hardly I used only for the 1.5 month & for the remaining period it was with the service centre for resolving the problem & it has wasted so much my time.

Thanking you,
Monika

Service centre executive are not good I have my phone is in warranty period n the executive says your phone cannot be repair. I am facing too much problem in Lenovo phones my advice to not to use this company phone problem occurred in few months service are poor then poor....Switching.

Sir/Madam
I have lost my mobile on thursday 24 aug 17 early morining, i have also loged a complaint in local police station and i have got the CRS copy also. i could be helpful for me if u can find my mobile through your tracking system and kindly block my mobile so tat no one can miss use my mobile. i have also send a mail with my invoice and csr copy to [email protected]. kindly let me know for more details. thank you
regards
karthikeyan
+91 8681962025

Please enable volte lenovo k3 note

I am from Barrackpore, Kolkata. I purchased vibe k5 from Amazon from last year's 23rd September.. For the past 11 months I did not faced any problems with my device. But recently I noticed that the battery of that device is draining rapidly. So I consulted with the service center situated at barrackpore "syscomp electra". they at first updated the operating system from Android 5.1 to 5.1.1. The phone does not have any physical damage so I didn't have to pay. But a new problem started after 3 days update.. that was SIM 2 NOT SHOWING. I had tried a lot to solve the problem but all failed, so I went to that bloody service center again. They gave me the device after 3 working days. I checked the device in front of them and that was OK I'm that time but the very sad that I faced same problem when I came back to home. THE SIM 2 AGAIN NOT SHOWING.... WITH SOME ADDITIONAL PROBLEMS "BATTERY PROFUSELY AUTO DRAINING AND AUTO HEATING". THESE ALL WERE HAPPENS TO MY DEVICE AFTER THE SERVICING. then I changed my decision and I had called to the customer care and they suggested me to go to the authorised service center at kolkata. I went to chandni chawk Lenovo authorised service center yesterday. They told me they have to take the device for days. If any software related problems are found they will inform me after 2-3 working days or if any hardware related problems are found they will take 7-8 days.

Now tell me if all attempts fails or I get same experiences of problems may I get a replacement of the set or full cash back??????

Poor service provided by lenovo service center. They takes more then 16 to 20 days to do service.

My brother present me a Lenovo A6010 smart phone with his first salary. it's a wonderful phone but now it gives me little little mistakes like (headphones symbols, sometimes only vibration working, battery backup complaints, etc). Why I telling those reasons because this my brother's wishes, I can able to get a new but that's not problem. This is very important. I think you will give me favor, send me reply this thing is considered as a customer of a Lenovo.
Thank you

I just have purchased lenovo k6 power. it does even have happen a month and dropped only once and the display has broken... bad display. It just dropped only 3 feet and the screen broke. it can't be like it mean while it is not durable phone.

Greetings of the day
dear lenovo team
I have lost my devise lenovo vibe k5 note . The IMEI number of the same is 869090026422916 this devise i purchased from flipkart on 20.01.2017 & the invoice number is #F0YQK03117-00540209. please help me out for tracking this device with the help of IMEI and contact me as soon as possible my contact number is +91-9909154456/8780076393.
thanking you.
yours faithfully

The lenovo Zuk Z1 mobile phone you delivered me is no working properly. It's touch screen is not working properly.

I have a bad experience from the begining.The camera is not functioning and overheating. IMEI no 863176032738035/863176032738043.bill no FAAY8p1801094465.dt 21 07.17. pl arrange to replace the phone on immediate effect. regards.

When i call someone sound of person that i call is heard by me. But the sound of my is not heard by him or her.