[email protected]: Wonderchef Home Appliances Customer Care Email
Email
Company
Department
Customer Care
Region
All India
Note
Contact Wonderchef support staff regarding all your complaints and issues.
If the above contact didn't helped you, here are alternatives to reach Wonderchef Home Appliances customer support.
Contact Number
022-32191488 - Contact details
09152729455 - Contact details
022-61119888 - Contact details
Support Link
Official website - Contact details
Comments
Mail to get help from wonderchef
I have bought a wonderchef nutriblender from food food. After using it I have found that there is a black liquid is coming out from the black motor of the juice jar and black dust is coming out from the black motor of the grinding jar. I have called several times in the given customer care number of wonderchef but no body received the call.today again I have called and they have received but said wrong number.
Order status
Order no.WC 100001299.What is the status ? Pl.inform.
Coupen, voucher, Guaranty card & Recipe Book Not received
Hi,
Tried contacting on customer care no but the line seems very busy. We have purchased a Granite set with 26cm Dosa tawa, but we have not received Coupen, voucher, Guaranty card & Recipe Book Not received. We were planing to buy one more product, but now need to think over as we are not able to get proper service. Things promised not received.
Kindly let us know when can we expect to received the same.
Appreciate your early revert.
Kiran Chandra - GOA
Order ref : FO/ OPO/1516/ 14053650, Date: 14/05/2015
Invoice No: TR/ BHI1516/014154
Item Code: 60018000
complaint of an absence of gift voucher -124322661192
we had placed an order at star cj.com and they had advertised an offer of a gift voucher of rs 500 we got our order but didnt get any gift voucher in that we had also complained about the absence of gift voucher but no action has been taken about it if any action isnt taken about it then serious action shall be taken against your company.
Very bad company with bad service
ONLY 2 CUSTOMER care no given which is always unreachable and no body replied that no. we have purchase Nutri blend but it has some problem.when I contacted no body picked the phone.we have now thinking never to purchase this wonderchef products. we are feeling cheated by this company.
The order is not coming
We are waiting for the order from 5 months and still the order had not arrived yet. This is the worst kind of service by the company.
Defective dosa tawa
i have bought wonderchef click amaze induction base cookware set, 4-pieces, green (B00VA6Y4Z0) on july 3,2015. After only 2 uses the centre of dosa tawa has bulged out and its outer paint is also getting burnt. please change my dosa tawa. Kindly let me know when would i get a replacement.
Not received proper parts
Not received proper parts in pressure cooker. how to use it now? No one picks up phone at customer service.
Disappointed with service
The worst service ever. I am not going to purchase anything from this site again and would suggest others too not to use this site. Very poor service. Its been more than 15 days i hav not received my order and the customer care is also not responding. Very very disappointed.
Poor Quality Product
I made purchased following items from you WONDERCHEF.IN – Item Order #100016013
Wonderchef Induction Diamond Pan Set with Free Dosa Tawa 25cm & Recipe Booklet worth Rs 1930/-
But after use of the above noted item – I found it -
1. very-very low and poor quality.
2. It makes a scratch mark at inner bottom after use of two days.
3. We never used any steel made spoon or any other thing.
4. See the attached photographs.
5. It looks like a very much cheaper coating over the pan.
WOW, what a great designed pan by Sanjeev Kapoor. After all I think SANJEEV KAPOOR is cheating with public and cashing his image as stealing money from public. I want to return the product as urgent as possible. I don’t like it at all. I used in my life so many pan and utensils, but this one is disgusting. Waiting for a favorable reply.
I think this kind of message should be spread out at Social Media, so that General public may aware about this kind of cheating.
Regards,
Mrs. Usha Khambhayata
Order not received
This is to inform you that I (Shahinur Alam) have been ordered online one granite nonstick cookware on 20th September 2015, and my order ID is SO/OPO/1516/2009796 but I am very sorry to say I have been received my ordered product at my place still . Though I have followed up with your online executives several times regarding that but am unable to receive any prompt reply from them.
So i request you kindly look into this matter carefully and dispatched my ordered product asap. I am waiting for your reply.
Smoke is coming Nutri blender
I had purchased a nutri blend from food food but smoke is coming from fan, I call on this numbers 022-32191488 / 022-32151148, This are fake numbers and very worst service of wonderchef next time i will never buy any product of this brand Worst brand.
Food processor handle is broken
I have purchased the Turbo 6 in 1 Dual Food Processor in may month 2015 and got one year warranty. Yesterday its handle broken while chopping. Kindly replace the whole equipment or repair its handle at the earliest.
Leakage while grinding
I purchased Nutri Blender in the month of July and started using it from September and in one month i.e in the month of November big jar got damaged. Sanjeev Kapoor advertisement says that its very hard glass but in actuals its not and also while grinding liquid comes out of the jar around the motor part. I was trying to call up the numbers but its ringing ringing & ringing...dont know what to do???
Nutri - Blend not working
Hi,
I had purchased this wonderchef Nutri – blend from Amazon ( online )on the 19/3/2015 the product stopped working in few months. The customer service number no one is answering. It’s the worst product that I purchased online. I think the company is also very bad for not solving our problem. They have just washed their hands after selling the product. The product is made of very poor quality. Sanjeev Kapoor there is no seal of confidence, please stop indorsing such low quality products and influence people.
I expect someone from the wonderchef to address my qery and have my problem resolved.
Thank you.
Tawa and dosa tawa color burnt from bottom
I recently bought Wonderchef pucaso tawa set but after just second use its bottom turned black.
lever handle of Turbo 6 in 1 Dual Food Processor broke
i had ordered lever handle of Turbo 6 in 1 Dual Food Processor and paid Rs 150. Its been three months but i have not received the lever handle. Everytime i call custom care they say it will reach in one week. That one week is now three months.
Tava and kadaI set both lost there coating
The non stick coating which was there on the pan got removed and it became very untidy. The chef gave the guarantee that there would b no defect in the pan and tava but it was really disappointing. I purchased a tava and kadai set they both lost there coating.
Diffrence in cost of product on Teleshopping and online order
I want to order Wonder chef nutri blend by using discount coupon. It is not accepted by Teleshopping and cost is Rs. 2999/-. The cost on Online shopping is Rs. 3290/-. Why there is difference in cost for same product. Also there is difference in free available items. This is incorrect. (M) 09425182519.
Complain on picasso set
We have by it from shopcj we have a complain that its coating is removing. Print have been removed even though we are not rubbing it, just using a soft cloth and vim liquid to clean.
Refund of the product
I purchased a Wonderchef 4 piece Non - Stick cookware set (oder no. 20170116044045) from you on 18th of January i.e. today at 5:45 p.m. and not satisfied with the cookware set which you send to me. It was damaged as well as it will not fulfill the need of our family. The product you showed in your commercial was bit in pretty good size but the product we got was not in a perfect size which we need. The product you sold to me was not in pretty good condition, there were too much of scratches.
So pls refund our money as soon as possible and take your product back. As a customer, it's a humble request of mine. Please look into the matter and solve it as soon as possible.
Wonderchef nutri blend grinder cap rubber break
Dear CC. Please confirm me wonderchef nutri blend spare part because of my nutri blend grinder cap gear broke. So please send me where is available this nutri blend parts. We are waiting your reply.
Complaint about the service
I tried to contact the company 2 3 times via mail but there wqs no reply anytime. Other than that the customer care number never works and no one is bothered about the customers. Warranty is just for name sake although the product is good but when problems arrive no one is going to take initiative for the solution.
Regarding warranty
I bought wonder chef nutri-blend on 15-09-2016 online from your tv advertise. But now its blending jar is not working properly. I am contacting from customer care from 10 days but your all executive are busy till now. Nutri-blend has warranty of two years so I want to replace. So plz contact me on my ph. No..7878065185.
To change the nutriblend jar
I purchased the nutriblend from food food channel in september 2015. its one jar is broken. So i Want to purchase the new one. pls guide me from where i can change it. It is in warranty period.
Complaint - nutriblend not working
My nutriblend is not working, tried to contact customer care but failed. I have already sent a mail but no response. my phone number is 9425484342. plz contact me.
Return chopper
i purchase a vegetables chopper but i am not satisfied with it. On tv chopper chop onion or vegetable but when i try onion is not chopped. i dont like it please tell me how i returned it.
Expired gift voucher
We had placed an order at star cj.com and they had advertised an offer of a gift voucher of rs 500. we got our order but this gift voucher date expired.
Complaint about product
Ihave ordered a pressure cooker.you have sent me a pressure cooker with lid closed insidely.but I ordered pressure cooker (3 lit.)whose lid close outsidely. My product Id is0905862. Item code is 63151778 rate rs.2490. Dt.10/5/2017.
Order wrong given
Has given order of wonderchef prato mixer grinder. Order has come only wonderchef mixer grinder...want to change it...
Nutri blend jar delivered cracked
I had ordered nutri blend 3 jar (750 ml) and got it yesturday but it was cracked already. please look at this matter... really disappointed getting it from wonderchef.
Coating is removed
Hello, myself soma Banik a regular customer of wonderchef. I have ordered the mystique set from wonderchef food food. After using it the coating which is said by sanjeev kapoor that it is very hard coating is actually not. A very low quality coating it is. So with this I want to say that I want to return it and I suggest other customers not to buy anything from wonderchef. Wonderchef is a Fraud.
Refund/ replacement
As the desired product is smaller than the size of my requirement , i would kindly like to replace this one with a bigger one.
Defect in Burlington set saucepan
I got the Wonderchef Burlington set but found the saucepan to be damaged. So i want to return it and replace it with an other one.
Prato compact juicer
I used Prato juicer for just 1 weak now its nt working and in customer care number no one is picking up the call.
Premature defect in granite cookery set purchased on-line
I purchased Granite set on line vide order No SO/OPO/1517/2802172. Customer care is most inefficient and lethargic. The executives make false promises and tell lies. In my case my problem of premature erasure of coating in granite set has not been rectified to my satisfaction. As a matter of fact I have not received any communication fro Wonderchef as to status of my complaint inspite of repeated telephonic and email contacts with customer care. I want to send a legal notice to Wonder chef and take up the matter with consumer court but even postal address of the company is not being told to me. I rate my experience with wonderchef and its product at "ZERO".
Wonderchef mixie blender and grinder blades
The blender blade is bubling and liquid ooz out to the motor unit. I purchased the unit through flip cart. Find no service facility at my district in Kollam town or nearby Trivandrum City in Kerala. Needs to change the bushes of the blade unit or else to get two new blade units. Where can I get this or get this done?
Worst prodct and service
I have bought Wonderchef air frier from amazon website. Most stupid, ridiculous, horrible product I have ever seen or bought. I want my money back at any cost and ASAP.
On the top of this amazing product your customer service is awesome. No words to describe the experience. Never ever in my life I will call ur care or buy ur product. If I will not get my money back I will jot only approach consumer court but also social websites and media. I am going to write to President of India on next mon if I will not get my money hack
Product is not at all as it was described in advert. Moreover chord was damaged and I had high intensity of electric shock. I might have died.
Cost is also more than other companies air frier. My bro ordered it for my bday. I would have died on my bday. No one in my family will forget such a GREAT GIFT FROM WONDER CHEF.
I can be contacted on 9818851713 anytime on weekends and between 22:00 pm till 11:30 am on weekdays. For GOD SAKE call me or else will write on social websites and to president on india on 9th oct.
Choice is yours.
Damaged product
I want to inform you about product (Wonderchef Prato compact juicer) I have ordered bearing the Order no. SO/OPO/1517/2710319. Yesterday on 9th Nov, 2017, I got the product delivered. I found the product is of low quality and the motor is not at all working. I was unable to check the product. i have placed the order online via FOOD FOOD channel on 27th Oct, 2017. I am very disappointed with the delivered product.
So please refund the paid money as soon as possible and take your product back. As a customer, it is my humble request. Please look into the matter and solve it as soon as possible.
Complaint
I have ordered a wonderchef nutri-blend (black) this year.... it worked really initially but now it has stopped working completely. so i need a replacement for it as it is under warranty now the problem is that. its really difficult to get through with your complaints regarding wonderchef appliances. really disappointing because the customer care just does not bother or pay heed to my requests.
Very bad after sale service
Wonderchef after sale service is way too bad. My advice for all.. do not buy this brand 's product.
Refund not received
I bought AIR FRIER, as it was faulty and body paint is also comping out, so I asked for refund as I do not trust WONDERCHEF PRODUCTS ANYMORE. I am chasing customer care and it is more than 2 months and the customer care team has promised me that I will receive refund and it was promised in OCT very well before DEWALI. Customer care team lead by Miss puja was playing with me and giving me false promise every day.
When I complained more than 4 times after DIWALI ,than Miss PUJA promised me that I will receive refund by 17th NOV. However I have not received my refund till today.
AGAIN A BROKEN PROMISE.
WONDERCHEF is making out money from their loyal customers, without maintaining the quality of product and customer service. I will never buy Wonderchef product ever.
Wrong product
I have got a wrong product. Instead of wonderchef granite grill pan, I have received a small frying pan. I want a pickup of it and want the actual one.
Faulty nutriblend
I have purchased Nutriblend in the Month of August 2017. After 10 days i.e in the month of September 2017, I have given a complaint that motor of Nutriblend is burnt and black plastic cover has come out but till to date my complaint had not been attended. I called several times one message I m getting over the "busy in another customer, pl call later or hold on" after holding on for 20 minutes also no response. service is very bad with product.
Replacement for damaged jar
Please replace 750ml jar which i received damaged one today On 08/01/2018 and ordered on 03/01/2018. ordered number so/opo/0201393.
One piece is damaged
I bought two oil pourer from Amazon that deliver today (9.1.18). Unfortunately got one piece is damaged. Then what to do..??
Wonderchef compact juicer
Ordered for compact juicer arrived on time. when opened and fixed to make juice...doesn't get on...no sign of power nothing functions... very disappointed. Please fix it ASAP.
Replacement
I have purchased gas oven Tandoor 10 days before, glass of top cover has broken due to heating .l want to replace and it is within guarantee period. So pl replace .
Smoke from motor
Not satisfied with the product there was smoke coming from the motor.
Complaint
I have received a defective kadai from wonderchef.
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