1800-180-2221: Kaff Appliances Customer Care Phone Number

The technician visited to repair the Kaff chimney and took the PCB and after that never returned. Now I am calling the service center guys but they are not responding. It s more than a month and after repeated call there is no one visited yet. These people are cheating us by not providing service. Now I dont know what to do. It is more than 4 months and mulitple calls to call center no resolution. Even they are not returning my PCB. I would not suggest to anybody Kaff product. Sunil, Bangalore.

I called the toll free number 6 times today. Each time the moment the exec picked the call they would parrot "Am I audible to you" 3-4 times and then say "customer not audible" before disconnecting. My phone works fine and I could hear them so either Kaff uses faulty ear pieces or they deliberately avoid attending to the calls. Disgusting!!!

Model: OPEC BGX-60.
It stopped working after 2 months of purchase. Tried to call customer care since last 3 days, phone was not getting connected. Registered complaint through e-mail and SMS. There was no call back on my sms, but got message today morning that my complaint has been registered, but there was no customer complaint number.

Today after 11:00AM, I was successful in getting Customer help line, but was shocked to know that my complaint through mail was not registered. I have to re-register it again. When I requested for having local franchisee number, where I can contact technician, I was given a negative reply.

I think I have made a mistake in choosing Kaff. Putting my fingers crossed.... Hope to see technician soon.

Brand new 3 burner automatic gas stove purchased. The service repair guy says change the brand new cell. Even after that was replaced the automatic stove not working. Worst products and worst after sale service. Avoid these products.

i made a service call on 15 /10/2016 the case number registered is KF 32345. despite three calls to toll free number, no one has contacted or responded. i think i made a big mistake in choosing Kaff Appliances.

I have problem with my chimney.No costumer no available i tried many time costumer care no but no response my mob. no +917889111957

regards
Anil Rikhi
Fateh nangal,Dhariwal.
Dist: Gurdaspur,
Punjab -143519

The worst machine i have ever used is of KAFF...guys it's a clear suggestion from my side that you shouldn't buy products of this company. At the end i am only regretting that why i chose this company.

It has been a very disappointing experience as I had lodged a complaint and it took more than a month to attend this call. The company staff never responded in a resolution manner and has all the excuses.

Kaff very bad company in India.d doesn't suggest to this company products to anyone worst company ever seen in mah life I am highly disappointed with your services and your handling of the spare part division and have started feeling that I have made a mistake buying a Kaff product.

I have a kaff gas burner not working properly my complaint 27 December 2016. I am waiting for technician but no one come to my home, very poor service. Compliant remind continue but not properly answer. vishal kumar hapur

I am in need of one extra chimney top cover for my hood model OPEC MX60/70. You have issued an over size one @ Rs.1400/- on 10-01-2017. Kindly issue me the correct size as immediately as possible. You must have received message from your service centre at KANNUR, KERALA in this regard.

Registered for service 3 weeks back - KF 57621 and promised within 48 hrs however no response till date. Worst after sale service i have experienced.

Dear Rachit,

We apologize for the inconvenience caused. We have noted down your details. Our concerned team will get in touch with you soon.

I need to get my Kaff Chimney Installed.

Dear Rachit,

Hope your issue is resolved. For further assistance you can also write us at m.me/Kaffindia.

Regards,
Team KAFF

Very poor service and unreliable product.

Having continue problem with burner and induction, i called to kaff customer care regarding the same and informed that there is leakage problem and emergency situation they have give me a complaint number KF63174 and they told me that the person will come to rectify the problem within 24 hrs, after that no one comes for the service, again i called to customer care number after 3 days, they told me that their senior will call in 30 minutes, but till now i did not get any response from them.
I don't know how can they be so irresponsible, even informing that there is an emergency situation NO Response even after repeteed reminders?? If something goes wrong will they take responsibility? I will not recommend anyone for KAFF product in future,, NO after-sale services at all.. I don't know how are they running their business, I will surely write to higher Govt. Authorities.,,

I have already raised complaint 2 days back. Gas leakage issue at hob and pipe junction. But no one responded back yet. I have called several times and always service lady said, service engineer will come today. But engineer never called me or come to my place. Knowing gas leakage problem, they don't bother to service. Very poor service people. Beware of KAFF.

Dear Arpita,

We apologize for the inconvenience caused. Request you to share your contact details or complaint number so that our team can get in touch with you regarding your concern. You can also share your contact details via Facebook Messenger.

Link for Messenger: m.me/kaffindia

Regards,
Team KAFF

Hi, My hob burners are not working properly, need a service immediately.

Dear MD
It was perhaps our wrong decision to buy KAFF Gas Cook Top in May 2015. It has not been giving proper gas supply right fromthe day one of its installation by your representative here in Dehradun. I am tired of making telephone calls about its non functioning. Every time I hear a sweet voice and vocal lie promise that it will be repaired or replaced. It is almost two years now. Nothing has been done. Neither the switch ON/OFF button works nor it given prioper gas supply to the burners.

Model KAFF KC60-SS-Black Tampered Glass Ai-4 Burner Gas Cook Top - purchsed grom GM Traders- Mundka Main Rohatak Rd, NH 10 Gherwa Road, Opp MG Real Estate New Delhi under INVOICE No SA71B4/15-16/33 dt 01 May 2015 which is lying unused may please be taken back. I do not want to use it. It was a sheer wastage of my money.

If you feel that your KAFF is worth carrying good SPOKEN REPUTATION- kindly send your representative to repair or have a look to it.

KAFF who claims to be internationally good should have a courtesy to take care of its customer.

Kindly get my Cook Top inspected/repaired at the earliest or I will be compelled to make it known to environment. for suitable spoken reputation ( ill or good).
Yours sincerely.

We have purchased Kaff table top 4 burner stove when we have converted our kitchen to Modular an year ago in Hyderabad.

After few months the left bottom burner started to give yellow flame and not burning well. I have complained in Dec 2016 Compliant # KF52221. The customer care referred me to local Service provider Ph no 04022033203.

Now this guys says that he does not have any spare parts and has to order. After one month of constant follow up one technician came and noted down the details and went away. After another one month of follow up another technician came with different burner which does nor solve our problem. He want away . till today 20-3-2017, our problem is not solved. Every time I call the local service provider only tells me that the spares have not come. IS THIS THE SERVICE WE EXPECT FROM YOU. I called customer care last week. They said their service head will call me. No body called me till today. Pl tell us how to get my problem resolved. My wife scolds me everyday that i am not able to get the problem solved.

Jagan Mohan 9866072740

Dear Jagan,

We apologize for the inconvenience caused. We have forwarded your concern to our team. We request you to allow us some time. Our team will get in touch with you soon.

Regards,
Team KAFF

Hello, just want to share my experience.
1. Do not buy kaff products, worst experience.
2. Worst service, you have call them n number of times inly then they will send someone.
3. After service when you complaint that something is not working, they don't listen and don't send anyone for follow up.
4. My hobb is not working properly and i had complaint then so many times but no one listen. they come repaire and again in few days same condition. very bad quality products and service.

Strictly avoid kaff products, i am going put a case in consumer court regarding it. If you are with me do reply me. We do not want such companies who can not take care of their customers even we are paying charges as per their requirements.