Official website: Flipkart Online Customer Care Support Link

Company
Department
Customer Care
Region
All India

If the above contact didn't helped you, here are alternatives to reach Flipkart customer support.

Contact Number

1800-208-9898 - Contact details
080-49400000 - Contact details
1800-102-3547 - Contact details
0124-6150000 - Contact details

Email

cs@flipkart.com - Contact details

Comments

m.a. karimulla

Mon, 12/15/2014 - 20:08

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sir, i had bought redmi note on dec 2nd, its tax invoice no ii blr wfld20141200112349, dated: 03-12-2014. but i had not got any invoice details to my mail id, pls kindly arrange it. m.abdul karimulla

tarun kumar

Fri, 03/06/2015 - 21:18

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My invoice has been net send. I am searching for invoice in my email but its missing. So please let me know how to get another copy of the invoice. My invoice no. Is:blr wfld20140901090117.

i dont receive my product redmi2 i got magzine. i dont trust speed post service pls never send my product via speed post, send via 'first flight'... there are other customer to your website speed post is not reliable here.

nikhil borse

Sat, 05/02/2015 - 19:09

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I have requested a replacement for my cell phone which I brought on 22 april. I request you to please contact me on my alternate number 07208436005 which is not mention in my contact details as technical team gonna contact me on 3rd of May. Thank You.

Bhavneet Khattar

Sun, 05/03/2015 - 21:29

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I had ordered mobile karbonn a9* but first time your company give me another mobile karbonn a9s...and then I'm complaint for replacement ....and then ur company give me again another model karbonn a95......so if you have no stock then why you book my order.....another sites not book order when they have no stock........your company is very bad and service also.....please solve my problem ..otherwise m going in consumer court.

nikhil borse

Sun, 05/10/2015 - 16:32

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I have requested a replacement for my cell phone which I brought on 22 april. My oder ID is OD302654672851740200. I request you to please contact me on my alternate number 07208436005 which i didnt mentioned in my contact details. And IT department was gonna call me on 10th May at 4 pm, which they didn't. So I request you to please resolve my issue as soon as possible or replace my product as the product I'm using is faulty. Thank You.

dilip jha

Thu, 05/14/2015 - 15:32

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I have purchased one refrigerator from flipkart....but freeze is very bad. So I request to all customers please do not purchase any goods from here....

my mobile order number is OD102627143980938500...I ordered Celkon Q5, I order 19th April...revive on 29th April but my mobile display touch was not working. lot of small lines of my mobile also blur on display. so replacement or refund is ok...I also complaint many times but not responding to the customer care. please response and responding me please sir. my mobile number is :918807255315.

Umang Shah

Mon, 06/01/2015 - 15:57

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We received a LED monitor from flipkart at 27/05/2015. But due to its display problem we complained about it on same day. Your reply was to do something in 24 hours. But the days passed 28-29-30-31 & Today till 4.00pm you have no further proceed. We gave many calls on your customer care no. You have ensured us via e-mail to make it to do till 28th. We are waiting.....I am not satisfied by your services. We are sad and tensed about it. solve it soon.

Nitin Rawat

Sat, 07/11/2015 - 12:10

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I would like to inform to inform to everyone, It is a worst company and sending a duplicate item, I placed one order on 1st june shipping is good but the order was placed at my door step on 6 june, It was Nokia Bluetooth BH-503 gadget an Order number is OD103012165271816000, I used that gadget till 10 june and then i felt, There is battery problem in this gadget and due to some reason I could not return because i was out of delhi and i did not get time to return till 14 of june. When i called to flipkart customer care they suggested me please visit to nearest service center and they wil check and help with this. When i went there they denied to handle this product they begun to say there is not any serial number printed on the gadget and It is local product, i went not only visit one nokia center but visit to two nokia service center, They told me same thing and got frustrated i called to flipkart customer care and they told me it is a local product and it is not a nokia's product, It had been closed two year earlier.

They are not ready to listening my problem and I think I paid my 12 hundred rupees to very worthless company. Flipkart customer care is not supportable and which product they are delivering they are also not believable, it is branded or not, I starting time when i saw on flipkart site it was showing,It is nokia's product but after some time I got to know it is not a nokia's product, it is local brand customer care employes informed me this thing.

I would like to inform everyone those are purchasing they Items from flipkart, I would request to everyone don't purchase such Kind of item from flipkart If they don't want face this kind or disgusting problem. I am awaring all of people those are shipping product from flipkart, I am preventing them to purchase such kind of item from flipkart. It is ridiculous and disgusting company of India. It was blunder mistake of me I purchased item from them.

Rakesh Kalra

Sat, 07/11/2015 - 12:12

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I got selfistick after 7 days which is not working. 3rd bad Experience with Flipkart.

Flipkart has just outsourced completely they do not check the product simply send, Flipkart is not bothered about their reputation. The vendors are just cleaning their garbage thru Flipkart. I got the product of poor quality in poor and damaged packing. I have to wait for another 3 days to get the replacement. Better I would directly purchased thru the market of my choice. Here the e-commerce fails

Also Flipkart did not returned my money against the the books returned.

Rohit Gupta

Wed, 07/29/2015 - 15:01

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My worst experience of flipkart shopping, which in itself first online shopping on this site, I had booked Lenovo K3 note in urgent delivery, which wasn't made on time, Moreover the delivery that was made had the scratch on the phone, which was said to be replaced. On the other hand as i shifted i had updated the flipkart my new address with technical department and customer care since 2.5 weeks and everyday from 10 July and today is 28 July, but since 2.5 weeks the flipkart is fooling and playing by saying we made attempt of delivery, some time logistic problem, we will update your delivery. I am updating and crossing everyday with Flipkart and it seem not worth to do so. I would suggest everyone not to get on flipkart.

Uday Bhanushali

Wed, 08/05/2015 - 15:13

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Respected sir, I had place order of lenovo k3 note today and its was successful but suddenly the site showed out of stock. I had screen shot of the order being successful. I hope u understood my complain. PLz help me out.

I have ordered lenovo k3 note mobile but on delivery I found that there is no headphone in the set of mobile. so I request you please send me the headphone on my shipping address.

Reeta David

Sun, 08/09/2015 - 11:54

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i hav motog2. bought it on dec 2014. the battery is very problematic. shows 100% wen plugged im for charging and the wen unplugged it goes down to 0 and switches off. the camera also has some problem. aftr clicking a few pics it starts hanging. i hav uninstalled all the apps. the phone hangs a lot. not even a year is completed till. plz do the needful.replace my phone. it has disappointed me alot.

balusankar

Tue, 08/11/2015 - 20:19

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i had order lenovo k3 note on 5th of august still now it was not delivered. i was see review there are telling with in 2 days product was delivered. i was waiting for 6 days but product was not delivered. How much time i must to be wait or i must go to another product. FLIP-KART should be delivery at the on 11th on aug still now not delivered.

I ordered moto 3rd gen it took more than 16 days, after 16 days i get a reply your item has been shipped back to origin yaar 16 days for a damn phone itney main toh 4th gen bh launch ho jata and customer care executive says well refund. what about days i waited and refund will also take 5-7 working days, worst site.

I placed order for moto g 3 on 19th august & online payment was done and same was expected to deliver by 25th august and now today they are making excuses. it feel so frustrated to eagerly wait for something and then u come to know they are not paying any attention to your product. they even don't bothered to make regret call/email, rather they have extended the date of delivery to 28 august.

I would just say that its not "FLIPKART" its just "FLOPKART", worst experience, worst public dealing. pls look into the matter & resolve the issue as soon as possible. i want delivery by tomorrow.

chittaranjan satam

Sun, 08/30/2015 - 16:11

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I bought a new Micromax Unite 3 (Color- White, Model- Q372) from Flipkart.com Order Number- OD203297241883773400 for my son who is in USA.

My daughter was to carry the phone to The United States of America. On opening the sealed Micromax box my son switched on the phone to find that the touch screen is not responsive. It does not register any touch input what so ever.

Could you please advice a course of action to solve this issue? Moreover if this issue is not solvable, I would like to have my money returned.

Sachin Ahlawat

Tue, 09/15/2015 - 21:19

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I ordered nova trimmer and sails man delivered me a used trimmer. There are lots of scratches on it. it was shipped by "jai laxmi marketing banglore". if this thing will happen again i will sue u.

Deepu Kumar

Fri, 09/25/2015 - 07:57

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you flipkart guys are hilarious, when you cant manage to ship a wallet then whats the use. i ordered a wallet but received a ladies watch. I made replacement they came next day and took the ladies watch. now the situation is they have my money and also the product. i didn't get a single call from flipkart saying sorry. flipkart have become totally waste nowadays. guys i recommend to go for other online website instead of flipkart.

Order No - OD403905868661486002, Wrong item shipped

Pl note we have return my product 12-set-2015 our Replacement (Return ID: 29456135), but your end (contact you within 2 days to clarify your request) nobody call me and no response. This is your good service? My mobile problem is battery charges no longer. kindly replace my product.

ravi kulkarni

Sun, 10/25/2015 - 11:10

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The device moto g2 is not working, within a year of purchase. There is problem with the power button. approached service centre, not happy with it. do the needful. we want replacement or refund the money.

Mahesh choudhary

Wed, 10/28/2015 - 14:02

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I have got asus zenfone 5 from yr site I haven't got my invoice yet its being a long tym I have I got my cell on 13-11-2014 still not got any invoice I need it for getting service from asus service center my order no. Is OD101254638097842200. Kindly send me my invoice as early as possible

I want to say that I booked my order samsung galaxy j7on dated 29.09.15 at flipkart and I received my product on dated 01.10.15. After 14 days of my receiving date unfortunately I found a battery issue on my samsung galaxy j7 and immediately I contacted to flipkart customer care. They told me first we check your phone through our smartapp and finally we decide what we do for you we replace a product or refund. They found a battery charging issue in my phone then I told him sir my phone is based on emI I do not want refund please replace my phone to another new piece. They old me sir we are very sorry we can not provide you a replacement because your retailer is not available at this time then I told him okey sir no problem I wait for that but I am not want a refund.

So they told me okey sir we sure provide you replacement then next day I again contacted to flipkart customer care and they told me sir we forward your query to our senior and they contact you as soon as possible. So next day I received a call from flipkart senior authority and they told me we are giving you your replacement on your phone and your retailer is available right now so I said okey sir do that. Next day I again call to customer care and again they told me sir your retailer is not available but I received a mail from my senior and they wrote we provide a replacement to this customer whatever his 30 days replacement was over. Next days I again call to customer care and they said again sir we check you phone. So sir today is 28.10.15 but my retailer is not available and finally they give a mentally harassment ** to me so I decided I go to consumer court for my justice.

syed jamal

Mon, 11/09/2015 - 22:35

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Dear flipkart,

I have ordered lenovo k3 note mobile. on 20-10-2015 and i am facing connectivity issue on my mobile, my previous mobile was perfectly good and got full network but this mobile not getting tower, i applied replacement option in flipkart apps and got call from your side but they are not understanding my problem and all . they said need to download one apps and i also downloaded that, but now they saying need to call from different handset and all and please kindly replace the order i need another new lenovo k3 note mobile

i hope you understand my problem. Kindly check and resolve

sai krishna

Sat, 11/21/2015 - 17:19

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dear flipkart,
order number OD104393224822654000

i have paid online payment but due some reasons i have cancelled this particular order,but till now i have not received refund amounting 575/-please as much as possible refund the amount to my account

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