Official website: Britannia Online Customer Care Support Link
Company
Department
Customer Care
Region
All India
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Comments
Damaged cookies
I bought these cookies and two boxes were broken Marie Gold tea time biscuits dates on box 2020/nov/05 2022/feb/04 lot no. Ay209e
Mold and insects
Bought a pack of treat orange flavour biscuits but upon opening there was mold inside the packet and moth in it. So please check the pack first before eating.
Mold issue
There is mold in new packet of biscuits.
Complaint
I found empty 2 Britannia packets in family pack
Full of air....this is absolutely wrong, good day cheat with customer. I bought 4 family pack in d-mart and I have loss of 50 rupees and soo many customers faced that issue.
Complaining about taste
Hi, your britania toastea rusk are burnt which changes the taste of the product.. Do consider it and improve the quality of making. LOT NO:A09239L pkd on 05/09/23
Biscuits of two packets
Biscuits of two different types were in same sealed packet.
Poor quality of biscuits
Biscuits are burnt from the sides and mouthfeel is also not good.
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