wecare@themobilestore.in: The MobileStore Customer Care Email

Dear Sir, I ordered samsung galaxy core 2 on 16/10/2014 but i haven't received it yet. When i called and talked to customer care, thy say it has been delivered wrongly to a Noida address although my address is in faridabad which is in Haryana. They are not giving more detail they just keep on saying call after 2 days. It has been 14 days now, neither they are refunding my money or giving any proper response. Please refund my money back or else get the bought phone dispatched to my correct address.

Which day will be my order delivered? order no.100040393.

Dear sir,
I am purchased Samsung core prime. For 9 month emi (sbi credit card) but not converted to emi. I am calling to sbi bank , he says your emi converted to merchant through and mobile store says bank fault not my problem. I am very problem, sbi bank debit to late fine . I am collect rupee and pay to bank total balance. But who is response this fault. Plz describe.
Invoice no = 15353/12428912
Invoice date=31/1/15
Mobile store = 3274 ( Jamshedpur ) Jharkhand

They are selling mobile phones much costlier than other stores. Would never buy from them in future.

My Nokia asha mobile is always hanging and Internet is not starting.

I have not received invoce of my mobile yet. My phone need a upgrade. Service center ask for my invoice. What I do. Pls send me my invoice no. I purchased a lava iris x8 16gb online. Your delivery man told me that u will send my invoice online. Yet I not received that. What I do?

Plss send me my invoice within few time.

i have given my mobile to mobile store. Kalka Ji, New Delhi -19 for repair in extended warranty. there are hanging problem in my mobile. request no. is 691590. 2 nd. time. frist time request no. is 691178. but frist time my mobile come after the repair there are same problem . 2 nd . i give my set on 8,11,2015. but there are no any response of my set in repair status. please sir take a action on my request. i am permanent customer of mobile store.

Please take back my mobile phone because it have 13megpixel camera is not clear, please accept my request and proceed as soon as possible.

I purchased a Microsoft Lumia 535 almost a year ago from the outlet at Nanganalloor, a suburb in south Chennai. I remember being very impressed by Mr Sindha and Mr Rafeek. Service with a smile was not just a 'mantra' for them. Today, I visited the shop once again as I had to put a new SIM cad that I'd purchased from the Airtel outlet. As I'm not at all techno savvy, I went to Nanganalloor and met Mr Sindha. He and Mr Rafeek were most helpful. I also witnessed how well they interacted with some clients who were there. Hats off to the two gentleman!

Hi. I purchased MI redme 2 last year june. Today when I reached to mobile store vasco branch for repair the mobile the store owner refused to give a receipt. The mobile has both warranty company as well as extended warranty which the mobile shop gives. Pl tell me what to do?

my document is rejected, i submitted following documents..
1-cancle check
2-claim from duly filled damage
3-original purchase invoice

I have bought several phones from their rohini sec-3 outlet. Only person helpful in the store is Goal and from last last few months I'm not able to meet him and rest of the staff are not able to help which is creating a lot of inconvenience caused and If I leave my phone with them I don't get the phone back till 2 weeks and that too not sorted with the issue... I have bought several phones and I'm disappointed with the support.

I am permanent customer of mobile store in park street Kolkata. Bad service for repair in warranty, there are tech problem in my mobile. After the repair there are same problem. 3rd times.qurmatak repair company. so any response of my set in repairing status. please sir take action on any requests. my mobile no :- 9330535545.

Sir help me any give my mobile claim. Otherwise complaint of Vijay Nagar indore branch my contact no.7089458942

I bought a Pebble data cable on 17th August which had a warranty of 6 months. Its just one month and the data cable works very low. Please change the cable and provide a replacement. Thank you my contact 8795221762.

Few months ago I pre booked jio mobile. But the mobile store can't deliver, so they decide to refund it by cheque, but the cheque was bounced. Due to no money in there Bank. Kindly resolve the issue. Before getting into legal action.

Dear concern,
I purchased mobile last year with extended warranty. I visited your store many time and email my concern to your id bt till date not a single reply came from your side. Please help me on this matter.
Regards
9811481421

I have bought a Samsung J7 from the Mobile Store at G S Road Guwahati. Bill no 17683 dated 11 may 2016. I have paid Rs 499/- for the extended warranty for one year. yesterday I went to Samsung service centre for repair of my mobile. Samsung says the mobile is not under warranty. I want you to resolve the issue immediately so that the mobile can be repaired under warranty.
Edwin 9435001818

I had pre booked jio phone from the mobile store Bangalore on 19/8/17 Invoice no 9073010 354818880. Still I have not received the phone or 1500 rs refund. Please provide the phone or refund the amount deposited.

I communicate with with Mr. Jeedhender in Mumbai head office, he told me to refund your money and he requested to sent the address as well as copy of invoice. As request I send to him. Still I didn't get any replay from him.

Dear concern,

I purchased GIONEE mobile from Mobile Store at Uluberia, Howrah and extended warranty date is 25/7/17 to 26/7/18. Now this time display problem and not running or on my GIONEE phone. But mobile store has been parmanently closed at uluberia . And I try to contact Mobile Store through phone call bt all contact (other Mobile Store) numbers are "invalid". Please give me positive answer. Contact Number 9836720330.

I purchase mobile phone on 25/06/2020 online i have done the payment also online RS 2999/-, model GENEX GLUXY M2 smartphone but till the dt today 03/07/2020 i not received my order. so what can i do no contact, no customer care, no response.