cs@jiomart.com: JioMart Customer Care Email
Email
cs@jiomart.com
Company
Department
Customer Care
Region
All India
Note
Mail your complain and queries to JioMart online grocery delivery service.
If the above contact didn't helped you, here are alternatives to reach JioMart customer support.
Contact Number
1800-890-1222 - Contact details
70003-70003 - Contact details
Support Link
Official website - Contact details
Comments
Jio mart partner app
On opening Jiomart partner app, its saying no store found. What should i do?
Complaint regarding damaged product
I have got damaged mamypoko pants 2 packets worth rs1398 and nivea smooth lotion worth rs249. So plz make some action regarding this.
Damaged product
I purchased woodland boot of mrp-4195. This product was some defective part of shoes.. Plzz exchange my shoes immediately.
Not support account
Hi, My account doesnt supports Google Pay.
Wada kolam rice
Jiomart send me mix rice. I order wada kolam 5kg rice but i didn't receive same product.
Received damage products
I received a damaged piece of clinic shampoo of rupee 129 in my order of 2nd feb.
Rotten product
Today my order one of a product bittergourd is rotten badly.
Poor quality vegetables
Damaged an taste of vegetable is not good. Also My refund is not given to me. Your company is bad and greedy.
Vegetables
Vegetables is damaged and this is not a first time.
Heritage cow ghee
Total sub standard ghee. Want a replacement.Thanks.
Order ID#16342134470134764I
I have already paid 649.80 but your delivery men insisted that I have not paid. so I gave him money. This order was in 3 parts (bills) and printed C-21, 7081 and 4539. Please refund my money and do the needful to be done.
My order # 16344858370158052W
My order # 16344858370158052W dated Oct 17, 2021, 9:34 PM
1. Order delivered on 20-10-2021.
2. Sweet Potato 500 g ₹24.00Qty: 1(very poor quality)
3. Gooseberry Amla - 500 g ₹60.00Qty: 1(very poor quality)
4. Mother Dairy Tadka Chach 350 ml (Pouch)Qty: 4 (Not delivered)
5. Please refund price amount of not delivered item.
6. If the company retain its customers/clients, it has to maintain quality of stuff / items
Not recieved my order after 15 days
I was order cashew nut 500gm on 26 october 2021 and my delivery date was 1 November 2021 but today 11 november 2021 still i not received my order.i complaint lost of time on reliance customer care but no any solution still.
Complaint against delivery
This is to bring in concern of yours that on 2nd of November i received my order (order no. 163498317402498A) tracking id 283469391. And i made a payment of 299 on delivery boy google pay account (below i have attached the receipt) and after few hours he took the parce said it has bhe returned and i even didn't got and refund for that. I have tried talking to many helpline person but no one was able to do so. So this is why i my addressing my complaint against that order through mail.
Kindly take some action.
Products received is of nearing expiry date
Kindly exchange Pillsbury Atta, Suji Rawa and Laxmi mix Dal products received is of nearing expiry date.
Happilo dry fruits combo
App me total 390 gram likha tha maine receive kiya item total 130 gram. Why?
Damage good
I am purchase 500gm tata agni tea, it was delivered to me in damaged condition, its net wet only 300gm. so this item replace or refund my money.
Refund process
sir maine 5 dec. ko last order kiya tha jisme mujhe pura order deliver nahi hua h or na hi uska refund abhi tak mila hai. plz. help me
Wrong product send
Worng product send please exchange the product.
No help
Order no. :- 16412790220094798M
Today is the 16th of January but you have not given me any help yet. My money has not yet been returned to me for your service.
Complant
FY61EA598901BB87AAA7
This is my order ID number. I had placed a prepaid order on 20th January, but today it is 26th January. My order has not been delivered yet. He is telling the date from front to back every day.
Cashback
I have got cashback of 41.80 rs but my order has been cancelled by the jiomart. How can i get my cashback offer. As I have re order the same products.
Order returned by you
My order no 16435228720063723A
Shipment ID16435228720063723A-01
This order which was to be delivered to me has got returned by you on 02.02.2022 due to your own technical problems that too without prior intimation. I regret very much for this incident and I want the Items of the said order immediately hence request you to supply accordingly.
T J k Reddy
Bpl trimmer
My order 26 Jan but not delivered Abhi tak. Har roj date extend Ho rahi hai.
Amount prepaid but order not received
I have ordered phone worth Rs.11999 from jiomart and had prepaid the amount on 1 Feb 2022 but not received it till now.. Firstly the delivery date is 7 Feb and it is changing day by day.
Which type of service is this? Customer like me are in problem because of this .we have paid the amount but not received the Phone.Let the phone delivered to us as soon as possible.
Order confirmation failed while amount paid but no refund got
I ordered Boat flash RTL Smartwatch from Jiomart on 10 February 2022 at around 11:26 and pay by Phone Pay app.The amount of ₹1900.22 paid but order confirmation has been failed.There is no money Refund now.I have Trasaction record in my Phone Pay App. Please contact me at my mail id or at 8896705992.
Damaged
I was order vim liquid.. It's sel is opened and other products got damaged bcz of flowing out vim gel. Do something as soon as possible.
Wrong material received
Parle 20-20 gold biscuits received against Britannia Good Day Cashew Biscuits 1 Kg.
Missing item
Order number- 16457211550285916A
Shipment ID-16457211550285916A-01
I had ordered the above which is Good night gold flash mosquito repellent refill 45ml (pack of 2) but instead I received a coconut hair oil.
Also I had complaint about this yesterday in the complaint portal but unable to find any progress regarding my complain and also the complaint is not visible in the app. Please Look into this matter.
Name- Anil kumar Jha
Pin code-781026
Guwahati, Assam
Item incorrect
I ordered a Colin glass cleaner and it's not filled completely and I ordered my home disinfectant surface cleaner and I got, my home toilet cleaner. Pls solve this issue as soon as possible.
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