0120-4904820: Yatra.com Customer Care Phone Number

Contact No
0120-4904820
Company
Department
Customer Care
Hours
7am - 12am, 7 days
Region
All India
Note
Register your complaint on Yatra.com call center number.

If the above contact didn't helped you, here are alternatives to reach Yatra.com customer support.

Contact Number

1860-5000-800 - Contact details
1860-5000-600 - Contact details
0124-4180820 - Contact details
0124-4180815 - Contact details

Email

rail@yatra.com - Contact details
support@yatra.com - Contact details

Support Link

Official website - Contact details

Comments

Mrs. Sujata Surve

Fri, 06/22/2018 - 13:47

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Hi, I had booked Jewels of Europe for May,2018 tour and I had paid Rs. Sixty thousand by cheque at your Mumbai office through your employee Mr. Ashraf Shaikh. He did not process our visas because we could not give him all the required documents and hence my booking was cancelled. I was assured that I will be given a credit note of rupees sixty thousand and I could book any other international tour till March, 2019. So I requested your employee Mr.Ashraf to book my tour to Dubai. But till date he us only saying that I am doing but nothing is done at your end. And he does not attend my phone calls also.

Hence, it us my humble request that if Yatra is not willing to return my money or as assured book any other tour in return then please give me in writing so that I can do the needful at my end. This is only to bring this matter to your notice and if I do not receive a genuine clarification from your side, I will take necessary strict action against your company n your official. Please be informed.

Thanking you,
Yours faithfully,
Mrs.Sujata. S. Surve
Mob.9867853211

Dear Customer,

Regret the inconvenience caused, As per your discussion with our concern team you confirmed that you have all the details proving that the new booking voucher of the same value was committed, please share the same with us at forums@yatra.com for us validate and assist you further.

Regards,
Yatra Care !

Yates international booking service is very bad. After I booked only I came to know that luggage (other handbag 7 kg) isn't allowed on plane. When I try to call customer care 18602000900, 04442105353, 04442105353, none of the line is connecting. Yatra service increasingly giving tension. I don't understand how in goibibo is allowed (we can take 20kg). In yatra isn't allowed. I want to carry luggage without additional charge for baggage. Yatra need help!!!

Dear Prabaharan,

Greetings from Yatra.com.

Request to kindly share your correct Yatra booking number for us to assist you.

Thanks, Yatra Care

Dear Prabaharan,

Greetings from Yatra.com.

We are not able to access details with the given number, kindly check once. Request to kindly share your correct Yatra booking number or registered email ID and contact number to enable us to assist you.

Thanks, Yatra Care

Yatra Care

Wed, 07/04/2018 - 10:48

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Dear Prabaharan,

We hereby would like to remind you to share us the required details. This will enable us to assist you in resolving your concerns.

Regards, Yatra Care

Manoj Kumar

Thu, 07/12/2018 - 08:45

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I tried to book a room in jaipur on 6/7/18. Rs 2232 was deducted from my account but I didn't get confirmation. I visited the hotel but I was told that they have not received any message from yatra.

My reference number is 060784519066. Please refund my money.

Dear Manoj,

Greetings form Yatra.com !

We would want to inform you that we are not able to find any transaction with the given amount against the shared booking reference number. Kind request to share your registered e mail address which was used at time of booking for us to investigate and assist you better.

Regards,
Yatra Care !

Yashik Pari

Mon, 07/16/2018 - 13:05

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Booking Ref No. 290587055485

I need to cancel my booking with yatra.com with above ref but Yatra.com website says I cannot, as I traveled in one way, special tariff bookings cannot be refunded. I reached out local Air India office to enquire this and they confirmed they will refund 10k+ amount to Yatra.com on cancellation of ticket. I made a request before one week and a follow up email but no response from Yatra!
Is this something you would like to look at Yatra?

Regards
Yashik Pari
M:+97466933517 E:yashikpari @gmail.com

Dear Yashik,

Thank you for your patience!

We would like to inform you that as we have checked our team tried to contact you. However, could not connect as the number was unanswered. Hence, they have sent you an e-mail on 17th Jul'18 at 1425 hours regarding the cancellation query. Hope you have received the same. Therefore, we would request you to kindly check the same and for any further assistance feel free to connect with us again.

Regards
Yatra Care

Hi Yatra,

Thank you, I received an email from you stating the ticket can be cancelled indicating the refund amount. However, I have replied to the email requesting confirmation on how/when the amount will be credited to me to avoid anymore surprises. Hope to receive your feedback soon. Please contact me on +974 66933517.

Thank you.
Yashik Pari

Dear Yashik,

Thank you for the update!

We would request you to kindly allow us sometime so that we can get it check with the concern team and will try to sort it on priority basis. Request your patience in the interim.

Thanks
Yatra Care

Dear Yashik,

Thank you for your patience!

We would like to inform you that as we have checked your refund of INR 10388.88 has been processed from our end on 19th Jul'18. If payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account. Hope your query has been resolved now. For any further assistance feel free to connect with us.

Thanks
Yatra Care

R A Phadke

Thu, 07/19/2018 - 20:25

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Dear Yatra,

My Yatra Bus booking reference no is 190687546993. The Rishikesh - Gurgaon bus was cancelled on date 21.062018. Still waiting for refund amount. Plz do something for best results.

Yatra.com

Fri, 07/20/2018 - 06:38

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Dear Phadke,

Greeting from Yatra.com!

We have received your query & would respond to you at the earliest. Request your patience in the interim.

Best Regards,
Yatra Care

Dear Yatra Team,

Thanks a lot. Appreciate your deep concern and quick action.I received SMS on 20.07.18 about refund of amount stating that "2-7 days may take place".Good news is - I received refund on 21.07.2018.

Again Thanks a lot.
Pl. keep it up.
Regards

Yatra.com

Sat, 07/21/2018 - 07:10

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Dear Phadke,

Greeting from Yatra.com!

We would like to inform you that refund of INR 2100.00 has been processed from our end on 20th July 2018 in the same mode of payment. If payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account.

Thanks,
Yatra Care

Hello, I booked my train reservation from yatra , payment is deducted from my account but I didn’t receive any confirmation regarding booking.

Dear Siya,

We regret for the inconvenience caused to you!

We would request you to kindly share the registered e-mail Id along with the transaction date and amount to enable us to assist you.

Thanks
Yatra Care

Dear Siya,

Greetings from Yatra.com!

We are changing the status of this post to “Resolved” as we have not received any response from your end. For any further queries please feel free to connect with us.

Warm Regards
Yatra Care

Tauqeer S

Mon, 07/30/2018 - 17:09

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Hi Team,

You charged my credit card and did not book my train ticket.....Please remove the Railway booking section from you website and you do not seems to be professional player in that field...Kindly issue me a refund immediately.

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