0120-4904820: Yatra.com Customer Care Phone Number

Contact No
0120-4904820
Company
Yatra.com
Department
Customer Care
Hours
7am - 12am, 7 days
Region
All India
Note
Register your complaint on Yatra.com call center number.

If the above contact didn't helped you, here are alternatives to reach Yatra.com customer support.

Contact Number

1860-5000-800 - Contact details
1860-5000-600 - Contact details
0124-4180820 - Contact details
0124-4180815 - Contact details

Email

rail@yatra.com - Contact details
support@yatra.com - Contact details

Support Link

Official website - Contact details

Comments

Dr Vinod Patil

Thu, 03/01/2018 - 19:56

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I had booked the tour in yatra.com Nagpur with Rs 96000 by Lohit Dambe. But my experience is very very bad no facility provided in tour except Hotel and not refund my money and not received my phone also. pl refund me as early as possible.

Dr V M Patil Akola Maharashtra cell 9860333723, 9403415539

Dear Mr. Patil,

Greetings from Yatra.com!

We regret the inconvenience caused. We would request you to kindly share the Yatra reference along with the details of the issue faced for us to assist you.

Best Regards,
Yatra Care

Dear Vinod,

Greeting from Yatra.com!

We are changing the status of this post to “Resolved” as we have not received any response from your end. For any further queries please feel free to connect with us.

Warm Regards,
Yatra Care

Dear Lokesh,

Greeting from Yatra.com!

We would want to inform you that refund of INR 773.00 was processed from our end on 26th Feb 2018 in your same mode of payment, it will take up to 7 working days for the credit to reflect in your account.

@ Please note Saturday and Sunday are not included as working days.

Thanks,
Yatra Care

Dear sir I'm booking train ticket, but not receiving tickets.
Booked on 05 Mar 2018
Booking ID 0503829279110

Dear Siraj,

We regret for the inconvenience caused to you!

We would like to inform you that as we have checked your train ticket was not confirmed. Hence, your refund of INR 182.00 has been processed from our end on 05th Mar'18. If payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account. Hope your query has been resolved now. Hence, we are changing the status of this query to resolved. For any further assistance feel free to connect with us.

Thanks
Yatra Care

Anish gupta

Fri, 03/09/2018 - 20:07

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This is to inform that I had cancelled my flight from Varanasi to Chennai on 26th March as it was rescheduled to our inconvenience.We cancelled it on the website on 4th March but still did not get refund . I called Indigo they said they have refunded the money to yatra portal but I haven't received it yet. My reference no is 100282160628. My pnr no is ZY7QPI.please refund my money.

Dear Ansih,

Greetings from Yatra.com!

As we have received your query through customercaredb.in then according to your query we would like to inform you that your refund of INR 7558.00 with e-cash of 200.00 has been processed from our end on 10th Mar'18. If payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account. Hope your query has been resolved now. Hence, we are changing the status of this query to resolved. For any further assistance feel free to connect with us directly.

Thanks
Yatra Care

S a Arjunagi

Wed, 03/14/2018 - 10:13

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Hello,

My Bus ticket is not confirmed and amount is deducted from the net banking. My yatra reference number is not received. Plz do something for best results.

Yatra.com

Wed, 03/14/2018 - 14:26

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Dear Mr Arjunagi,

We regret for the inconvenience caused to you!

We would request you to kindly share the registered e-mail address along with your transaction date and amount to locate us further.

Thanks
Yatra Care

Gajanan kalunge

Mon, 03/19/2018 - 12:37

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Dear Yatra.com

Yatra Reference Number: 2302860299709
This was my Yatra no. But this ticket was cancelled and I have not received any refund money. so kindly send me reply or status.

Dear Customer,

Regret the inconvenience caused, we are having this checked with our concern team and would update you with the details. Kind request for your patience in the interim.

Regards,
Yatra Care!

Dear Customer,

Thank you for contacting us at Yatra.com !

We truly apologize for the inconvenience you have faced in this regard. We would want to inform you that we have processed the refund of Rs. 1754.24 against Yatra Reference Number -: 2302860299709 on 20 MAR 2018. In case of refund to bank account/credit card, yatra takes 24 Hrs to process your refund. Further the private sector bank may take 2 to 3 working days and public sector bank may take up to 7 working days for the refund to reflect in your account.

We hope this helps resolve your concerns. Should you require any further assistance, please feel free to write us back.

Best Regards,
Yatra Care !

Dear Mr Kalunge,

Thank you for your patience!

We would like to inform you that we have checked your refund of INR 1754.24 has been processed from our end on 20th Mar'18. If payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account. Hope your query has been resolved now. Hence, we are changing the status of this query to resolved. For any further assistance feel free to connect with us.

Thanks
Yatra Care

Sunil Krishnan

Tue, 03/20/2018 - 17:03

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Sir, I didn't get my refund because of not made irctc ticket. Yatra Reference Number: 070388688453
*Transaction ID: 01070388688453* Date & Time of Booking: Mar 07,2018. Please give me my refund.

Dear Customer,

Regret the inconvenience caused, we are having this checked with our concern team and would update you with the details. Kind request for your patience in the interim.

Regards,
Yatra Care!

Dear Daison,

Greetings from Yatra.com!

We would like to inform you that refund of INR 641.00 has been processed from our end on 7th March 2018. Please find below the refund reference number received from the bank. Kindly share the same with your bank for the refund details in case the bank denies for the same kindly share the written document with us and we will take it forward with the bank.

Thanks
Yatra Care

Yatra.com

Sat, 03/24/2018 - 13:25

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Dear Mr Arjunagi,

Greetings from Yatra.com!

We are changing the status of this post to “Resolved” as we have not received any response from your end. For any further queries please feel free to connect with us.

Warm Regards
Yatra Care

Dear Naveen,

We regret for the inconvenience caused to you!

We would like to inform you that as er have checked your refund of INR 2179.59 has been processed from our end on 28th Mar'18. If payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account. Hope your query has been resolved now. Hence, we are changing the status of this query to resolved. For any further assistance feel free to connect with us.

Thanks
Yatra Care

Anilkumar

Tue, 03/27/2018 - 21:18

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My train tickets are cancelled but amount is deducted.This is my references number270389464524. please kindly refund my money.

Dear Anil,

We regret for the inconvenience caused to you!

We would like to inform you that as we have checked your refund of INR 523.00 has been processed from our end on 28th Mar'18. If payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account. Hope your query has been resolved now. Hence, we are changing the status of this query to resolved. For any further assistance feel free to connect with us.

Thanks
Yatra Care

Yatra.com

Wed, 03/28/2018 - 09:25

Permalink

Dear Permalink,

Greeting from Yatra.com!

We have received your query & would respond to you at the earliest. Request your patience in the interim.

Best Regards,
Yatra Care

yatra.com

Wed, 03/28/2018 - 09:40

Permalink

Dear Anil,

Greeting from Yatra.com!

We would want to inform you that refund of INR 523.00 has been processed from our end on 27th March 2018 in your same mode of payment. If payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account.

Thanks,
Yatra Care

Neha Sinha

Thu, 04/05/2018 - 13:18

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I don't understand when yatra cannot confirm the train tickets, then why do you have this service, everyone is facing common problem related to refund issue. Yatra.com, you should first confirm the tickets then debit the amount.

Bittu Singh

Sat, 04/07/2018 - 12:39

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Yatra has not refunded my flight booking money which was not booked and I pay his money from my SBI bank account .I tried to calling Yatra from last four days but yatra not gives me any response .My contact no. Is 8732806943 I request you to call me.

Hi Team, I dont understand why there have been no contact for contacting you for international flight bookings. There have been no SLA for any complaints made for the bookings made with yatra? I booked an international flight with you guys and the airlines got the flight cancelled but Yatra people are not aware and not willing to provide the refund/alternate flight for the same date. Forcibly they are asking me to cancel my whole return booking and then book again which is ridiculous. I had mailed but no revert from their side.

This is not a service that you provide its a pain now!!!

Dear sir/mam,

My railway ticket is not confirmed and amount is deducted from the account plz refund my money. My yatra reference number is:- 1704824144532. Plz do something for best results.

yatra.com

Sat, 04/21/2018 - 20:37

Permalink

Dear Irfan,

Greeting from Yatra.com! We would like to inform you that refund of INR 2839.00 has been processed from our end in the same mode of payment. If payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account.

Thanks,
Yatra Care

My email OTP number send me please, my email address sukanto953 @gmail.com

Dear Customer,

Would request you to please elaborate your concern along with your Yatra booking reference number and your contact number so that our team can assist you further.

Thanks,
Yatra Care !

Mohit garg

Thu, 05/03/2018 - 16:35

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By mistake my bus booking dates were selected wrong. Now when I am trying to cancel it, before 32 hours of departure. They are refunding me just 65 rs out of 1169 rs. Please refund my money. Reference no. is: 030587315628.

Dear Mohit,

We regret for the inconvenience caused to you!

We would like to inform you that as we have checked, our team was in contact with you regarding your query. Hope your query has been resolved now. Hence, we are changing the status of this query to resolved. For any further assistance feel free to connect with us.

Thanks
Yatra Care

Pravin Sawant

Sat, 05/05/2018 - 23:59

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Dear team ,

I have cancelled my tickets bearing ref number 220387563161, and as per the procedure only rs 3000 per ticket will be deducted. But it seems that we have deducted more. I want to have the total details of deduction.

Dear Pravin,

Greetings from Yatra.com!

We would like to inform you that break up of refund amount is showed as per below calculation:

Airline ticket cost : INR 16895.00 per person
Airline cancellation charges : INR 3000.00 per person per sector
Yatra cancellation charges : INR 400.00 per person per sector
Refund Amount : INR 84759.92 for complete booking include meal charges also of INR 250.00 per person per sector.

Kindly check the same and connect with us for any further assistance required.

Thanks
Yatra Care

Ayushi gupta

Wed, 05/09/2018 - 15:27

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My bus booking is failed and money is deducted from my bank account. till now i haven't received the refunded money in my bank account. Refund transaction id is being sent 6980944403. What should i do with this? 0905898407732 is the reference no.

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