Official website: Flipkart Online Customer Care Support Link

Company
Department
Customer Care
Region
All India

If the above contact didn't helped you, here are alternatives to reach Flipkart customer support.

Contact Number

1800-208-9898 - Contact details
080-49400000 - Contact details
1800-102-3547 - Contact details
0124-6150000 - Contact details

Email

cs@flipkart.com - Contact details

Comments

Rsathiyabal

Tue, 09/05/2017 - 17:37

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I had ordered for Johnson & Johnson Onetouch Ultra 50 Test Strips Glucometer on 22/08/207 and I had paid Rs. 1249/= and the order was confirmed. The expected date of delivery was indicated as 29/08/2017. I had tracked the status of my order and to my great surprise I find that the product was returned, without any such request from my side.

I apprehend that there is something radically wrong with your system, causing much annoyance and unnecessary tension. I would request you to see to it that the above item is delivered to me positively within a week.

I have ordered for 3 women kurthas on 10-9-17, i didn't received the sizes which i have ordered for,
I ordered 3xl I received xxl
I ordered xxl I received one xl
The stupid service i have not even expected from such a huge organisation, people cant trust u again and any more.

Ranjith kumar

Sun, 09/17/2017 - 10:21

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OD108606116280855000 Motorola headphones I bought on March 2017 (1year warranty period) but now one side of headphone(Left) is not working. Low voice on (R) side I would like you to rectify my problem.

I've ordered a Fastrack watch on 1st July and until now it's giving me very problems. so service centre is denied to give me the services 2 hour the services I need product invoice. After Idea customer service but it's very disgusting service you are giving. Please provide me my invoice.

Hemant Kumar

Mon, 09/25/2017 - 05:43

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Hi,

Regarding Cancelled Order: OD110290884049945000
Item: Lenovo K8 Plus (Venom Black, 32 GB)

I would like to let you know that my recent order has been cancelled by you automatically and said as your systems have observed a trend in my purchase history that suggests that the items I have purchased are for reselling and not for personal use.

How can I ensure you that I am not a seller. I purchase phone one for my wife and another one for my colleague. Since they both are not aware much about online purchase and they both are not in possession of a SBI Bank ATM. So that's the only reason for purchasing.

Thanks.....

Suprit Bose

Mon, 09/25/2017 - 14:06

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Dear sir

I have receive a message from your side that delivery executive has picked up my order od110281862934154000. I have already cancelled all the orders and as per your intimation refund has been initiated. Kindly see and revert.

Guddu Yadav

Mon, 09/25/2017 - 23:17

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Hi, My number 9717254744 and Order ID OD110084686293923000.

I bought a new Moto E4 Plus phone and its only 15 days old. Its touch is having problem, please sort out my problem. I am calling from one week but customer care number is always busy. In 20 days call not pick and replacement time is over. And then they tell to take the phone to a service centre.

Manikandan

Tue, 09/26/2017 - 10:32

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Hi.. I saw message 10% cashback in sbi debit card but I did not receive cashback. can you return my amount.. thanks.

My order number: OD110303948816908000 (Philips Trimmer QT4011)

My moto c+ mobile is not working. Today only i got it through online. i want to clear out the problem. how?

Respected sir,
I have been order Micromax ready hd 32 inch TV with order id-OD110285915651871000, email id- goganbhochiya @gmail.com.

Its delivery 25sept but due to some problem of your system it not delivered and it's postponed on 27sept, again same problem it not delivered on 27sept and postponed on 28sep. so may I know why this kind of problem did!?? And when my TV delivered. And no sufficient response from your customer care officer.

Jaga parida

Fri, 09/29/2017 - 09:17

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Dear all,
Flipkart is very bad services in India,previously I try to contact to on call and mail to customer care but no one can response that. On 23sep I ordered some item msg come delivery date3rd Oct, but 27sep flipkart msg me ur cart is already returned. i am shock how it possible. please suggest me urgently, after some hours no one can respond any call or mail reply with us.i hope flipkart is very bad service.

Duli Chand

Sat, 09/30/2017 - 10:22

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I have purchase one AC 1.5 ton of Mircomax make there was the cash back on AC Rs.2000/- as you shown at time of Transaction on 05.06.2017 but I did not received the same till date.
Transaction No.75425317156 Date 05.06.2017 Rs.21599/-
Order ID: OD 109353133081616000 Order Date 05.06.2017

Vivek Aurora

Mon, 10/02/2017 - 15:39

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Dear Sir,

This is to inform you that I placed an order for LED bulbs 9w Philips. One LED bulb was not working and I informed the customer care immediately. But at the time of return they asked me for boxes which I disposed once I received an order.

They insisted on Boxes rather on product which is strange. Every product is under warranty for an year so flip card wants there customer to keep the box trash for a year as a Junk in our houses.

It’s a malpractices by flip card will going to raise this issue to consumer care and other media groups. It’s a shit online portal full of cheaters. Will never advice any one to buy online from your portal.

Vivek

Neeraj jain

Tue, 10/03/2017 - 12:34

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Dear Sir
I have booked one mobile phone ( K-8 Note) during the sell period on 28-09-2017, The payment has been deducted but the booking could not be confirmed. since than I am trying to reach the flipkart team through-Mail or Through the toll free number but of no use. I am still waiting for my refund.

Brother Flipkart also do fraud with me. They sent me a iphone 6 when but not receive me. they say pin code miss match but order reach same pincode number(363641)morbi and not any phone call me. My order cancelled. Everyone fraud in flipkart. Don't buy from this site. Amazon is best online service.

Rajeshwari

Mon, 10/16/2017 - 16:45

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I order for three sarees and made payment for all three of nthem. I received only two sarees and over the packet it was mentioned three items. when I opened the packet i found only two sarees. Look into the matter.

Hoda Etemad

Mon, 10/16/2017 - 17:01

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Dear Sir/Madam,

I am writing with regards to a very unfortunate telephone conversation I had just now with one of your customer service representatives. I called with regards to support with an order that has been placed by my husband and your representative was unwilling to help me, until I provided the telephone number with which the order was placed. As was a number that I did not have handy (I don't have all the telephone numbers memorized), he was unwilling to help me, even with name, and order number that I had. I asked to speak to a supervisor to see if they could come up with a different way to help me and he was also unwilling to put me through to any supervisor. I am quite disappointed in his demeanour and attitude, as we have always had a good experience with flipkart and I did not expect this sort of attitude from one of your representatives.

I appreciate your assistance in training your representatives to help customers to the best of their ability - there must be other means by which you can confirm my identity ... a telephone number alone can be given by any other person not related to us and you would accept that over all the information I had and was willing to provide him.

Thank you for your attention to this matter.

Braja Kishore

Mon, 10/16/2017 - 17:23

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Dear sir
Plz confirm me Puma Solid Men's Polo Neck Black T-Shirt i was given order before few days but till now i dont receive material and dont getting any sms also dont getting order id plz confirm me this materia status having contact number 7536994396.
thnx regds

Braja Kishore Mallick

Amit kumar

Tue, 10/17/2017 - 12:38

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This is very disgusting to tell u that I have ordered MiA1 mobile in gold color on 13th Oct midnight n it was delivered to me by 16th Oct but in rose gold color, n when I thought to replace it, I requested the company for replacement of this item with black color, then they mentioned that it is not possible to replace this order with black colour, n they revert me that it will be only deliver by 24 th Oct. Wow wht a policy this company have.

wanna know in how many days the cash back will come to my wallet if i pay through phonepe bcoz there is a 20% cashback offer. so plz tell me the cash will backed after delivery of item or when i paid for the item.

Sureshpalepu

Wed, 10/18/2017 - 09:46

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Hi, i was ordered sony 24 inches tv but they bring 32 inches. Delivery boy says by mistake order change i will bring back tomorrow 24 inches tv. still two days gone, i am not get tv. flipkart site is also very bad. Oredr id-OD110490568155850000. if problem is not solved, I go to consumer court for my justice.

Imran Ahmed

Wed, 10/18/2017 - 21:12

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I want to buy redmee note4 with Emi but i have no credit card i have only debit card what is the process to buy the phone.

Vijaykumar

Thu, 10/19/2017 - 10:59

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I was order Philips trimmer on sunday, delivery boy contacted me on Tuesday but I'm unable to receive order on that day, he told me I'll contact next day to give that order to me,still he didn't contact me, pls deliver as soon as possible.

Refund amount, product was received in damaged condition. I have already complained and asked for return of amount but i only keep getting promises.

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