Official website: Crompton Greaves Online Customer Care Support Link

Crompton motor has the worst customer care service. Pl give right e.mail address of your service centre so that customer could write the complaint against the service.

Crompton is the worst company with worst customer care. I registered a complain regarding repair of a geyser with them but never heard back from them.

My storage water heater no working with Sl.No.OKMEB000094. Please solve my issue. Mobile 9888962900.

Hi, I want conf/ distributor for Bihar (Patna). Pls provide investment detail with criteria.

BR//samir
9534888558

LED bulb not switch on, so please replace it otherwise pay my money.

Bad customer care, I have complaint many times for repairing fan but till now nobody has come.

The geyser purchased at Chennai - around 11 - 12 months old is not working. Unable to get service. Pls depute a technician to rectify the above geyser. I am not sure if it is having warranty. If not in warranty, still I am prepared to pay for the services.

Your toll free number is not working now.

Dear Team

Have purchased the rust free man in Dec 16 & logged a complaint twice but no result. So please look into it, it's very noisy.

Regards
Yogesh Poojari.

I have purchased one stand fan 2 years ago but till now it not work more than one month i complains to customer care. One guy come n repair fan like local technician. Again it is not working I log complain 7 months but till now no one has come.

On behalf of our Apartment i.e. Suryakiran Apartment, 15 No. Khudiram Bose Road, Noapara, Barasat, 700124 in the district of North 24 Parganas, West Bengal, I, Shri Prabir Raha (09434614015) let you informed the problems we faced after purchasing 2(two) 1 H.P. Submersible Pump from your company.
1 - Both the submersible pumps (also from your company) which were installed in the year 2011 and 2013 respectively were replaced on 01.05.2016 and 26.11.2016 due to non-functioning after your service provider request.
2- The new ones also facing some problems and one of them was replaced on 10.04.2017 (purchasing date 26.11.2016) due to non-functioning as the warranty period was not over.
3- Boring person told that it is not their problem as well as your service provider told that the pump is O.K.; though we are facing problems as well as tension.
4- Please do positively what you fell correct remembering the good will of your company.

On 28 Apr 2017 purchased Marvel ACGC-PAC201 model Air cooler. But during the operation a bad odour emitting from the cooler probably from the Honeycomb, while the cooling switch in on mode. What is the remedy to get rid of the same. My E-mail dated 01May and 02 May 2017, has no response from your end till date. request acknowledge.

The AC stabiliser indicators do not glow .it was purchased two days ago from metro jalandhar.

My 1 hp motor purchased on 11/4 /2017 is not working n im not able to get through ur cust. Care no. Kindly help S. No. - for my motor is PJAFCO15458.

I bought an 1.5 hp submersible pump on 03/04/2017. Recently i had an problem with my submersible pump and it is not working from 13/05/2017. when i called customer care ( 15/05/2017) , they suggested me seyon engineering service and my complaint no :1705059862. The technician from seyon came and checked(16/05/2017) and he said the coil was burnt.so i handed over my submersible pump to my dealer (sekar electricals-errabalu chetty street, chennai-600001). my dealer said he will replace a new submersible pump within two to three days, but still i didn't get the new one. whenever i call my dealer he is saying that he didn't get new submersible pump from the company, due to this problem i couldn't continue my work in the construction site for past 10 days. so kindly replace a new submersible pump as soon as possible and also reply to my message.

I have purchased pressure pump last year and in every two months from the date of purchase I am facing promplem. Sometime the tank was not working properly when that issue was solved after a month next problem created timer was not working and so on. Four months back the tank was replaced now again it was not working. Now I am fed up of your products. Please fix these issue as earliest as possible. Otherwise I have to complaint in consumer court.

From your technician it is reported that the repairing will take time as the kolkata head office is not supplying the spare parts timely. i purchased a pedestal fan on 21/05/17 vide invoice no 5658 of Dey & company 102, feeder rd Belgharia kolkata700056 WB. The product sl no is 21PKMEM69278. i personally tried to contact with the man of kolkata head office MR Rabi Ranjan over mobile several time but he has disconnect my call. So i think it is unethical to the business. my mob no 9874671088 May please take up the case on behalf of your customer.

I complaint my ceiling fan for sound & vibration technical problem manufacturing defect I don't no. I complaint on 8 June 2017, my complaint number is 1706046718. technician come & tell me this fan need replace in emergency & take photo of ceiling fan on 6 June. customer care centre give me a South delhi sr service centre manager number mr naveen saini 9711240667. they dont have time for consumer foolish very bad performance from service centre & Crompton.

Customer care no. 18004190505 is not working always told its busy. Please give me another number for future reference. I want to servicing my crompton greaves water pump. Please call me 8789934716.

I have purchased water pump on 10/05/17. But that is not working properly. So i have call so many to authorised service centre located in Srinagar. But he dint respond. Now pls see this matter. From ASIF IQBAL phone number 9419409555.

Dear sir,

I am from firozabad and I have purchased an a.c on March,2017, the stabilizer is of co. Crompton and it is not working. Please give me service as fast as u can at the below address.

Chaitanya khaitan
Flat no.312, baldev apartments
Suhag nagar, Firozabad
Phone. 8938877359

I have booked a complaint regarding electrical gyeser since 1 month. My complaint no is 1708102219 , but till date it is not attended by vendor. After one month i had made an inquiry about my complaint to vendor and vendor informed me that he cancelled my complaint as spare parts are not available and there is no guarantee for the availability of the spare parts.

My name is Satyam... i buy a fan last year in Sep of your Crompton company. it's working nicely but now its stop working...today is too hot in Delhi..i can't sleep without fan. so I would like to request you to please send your an executive to repair the fan by tomorrow morning, i will be very thankful to you. my address is... Som bazar road, Adarsh Nagar, jeevan park, Uttamnagar new Delhi...110059. mobile - 8882221060. Near Balaji general store. plz call In morning 9 am.

My water pump 1 HP of Cromption greaves make Sl. No. PCAFC 007672, purchase date 29/12/2016. Said pump is not working properly, as not lifting water from underground tank. Need urgent attention. I am reachable on my cell no. 9300899392. My address is E-799, 22 Feet Road Dabua Colony. NIT Faridabad (Haryana)-121001.

This is the worst post sales service company. 5 days after lodging a complaint no one is bothered to even contact back regarding problem resolution. customer is suffering & company role end immediately after the product sold. no efforts to look into customer grievances.. would suggest not get trapped by buying crompton product.

Hello, This is to inform you that we (JR Ompraksh and Co,North lakhimpur,assam) got a gift card from crompton pumps of Rs 2000. But the card is not active, for its assistance contacted your partners several times but no response by your side. If dont want to active the card.. take it back And i will thankful to tell you. that we will not place a single order of crompton pumps by next time.
Thnak u
9435085777

I purchased Geyser (Mode IWH 03PC1) The product is defective and not working properly. I have raised complaints . I requested for replacement of Geyser but he assured that thereafter no problem will arise. But still the issue has not been resolved. Please replace the product and provide the new one.
Regards,

My Remote controller for High Flow Cressida Crompton greaves Wall Mounted Fan is not working. Need a new one. Please let me know the procedure for getting the same.

Sir, I purchased the motor pump model no. Owns7.52. I wanted head 57 meter but he give me head 45 meter. head 45 m is written on motor plate but i want head 57 on mtr plate. please say me way not written the head 57 on plate. please do my satisfaction-. my mob . 9422543356 and 8806571276.

I have purchased Crompton Arno Power ASWH1525 25-Litre 2000-Watt Storage Water Heater from Amazon. After installation, hot water is smelling like battery. Please help me check if there any issue with the geyser.

Sir purchased owns 7.52 moter pump. i want owns7.52Lv model give me early.