helpdesk@bookmyshow.com: Bookmyshow Customer Care Email

Email
helpdesk@bookmyshow.com
Company
Department
Customer Care
Region
All India

If the above contact didn't helped you, here are alternatives to reach Bookmyshow customer support.

Contact Number

+91-022-39895050 - Contact details

Support Link

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Official website - Contact details

Comments

MY gift voucher which i got from max showroom not working while booking tickets and the validity of gift voucher is not completed but then it is showing that till not activated.

I've been trying the Max voucher code but its like the offer is not valid for the specific date but it was just 6th.

Vinoth srinivas

Sun, 10/07/2018 - 18:11

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When i tried to peel the movie voucher code it was not in good condition and got damaged and thus am unable to redeem. please help me to solve the issue before 10 of oct2018.

Sushmitha

Wed, 10/10/2018 - 11:44

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I booked tickets for 96 movie today in Chennai but dint get the booking confirmation and ID, apart from that my money was cut from the debit card..! plz take action as soon as possible!

In book my show app on payment page not coming unlock offers or apply promo codes. Plz help me how to get movie voucher worth 600, max denim it up.

Moushumi bhowmik

Mon, 10/15/2018 - 13:49

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I was booked a puja pass 2018 from book my show my payment was successfully done by hdfc credit card but still now I can't get my ticket they gave me the date14thoct Lindsay khadim when I reached there they already distribute on 12th October this is total miscommunication and where should I get my pass.

Mehvish Mulla

Sat, 10/27/2018 - 22:57

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Hello,
I have booked 3 tickets for the Movie: "Badhaai Ho" dated:27/10/2018
time: 10:00 pm venue: Miraj cineraj Cinemas; Panvel (SCREEN1) SEATS: FAMILY C-B15, B16, B17

Due to sudden death of my Grandmother, me and my family was unable to go for the movie. I hope you understand my reason and you can even cross verify form the venue to know that I did not report there for the above said movie. I request you to refund my amount of Rs.503/- as soon as possible. I believe that being a regular customer I will get refunded in a few days. Please take quick initiative to refund my amount. I will be highly obliged if you could help me out.

Waiting for a positive revert back
Thank you!!!

A.E.Yaseen

Thu, 11/08/2018 - 22:21

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Dear sir
I have SBI ELITE CARD every month i have 2 free movie tickets for Rs.500/- when i book tickets for this time i am not getting booking i would attach msg which i got from you this month i will never book any tickets. kindly check and send me the details.

Thanking you
Regards
From A.E.Yaseen

Sagarsharma

Sun, 11/18/2018 - 17:31

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Hi! I booked 5 tickets at inox trilium mall amritsar (punjab)2:30 am of 18 nov of biddayi movie. money payment is also done rs.1264.30 bt bar code of movie nd msg is not receive and movie seats are shown in open bt payment transaction is done. plz check it nd try to refund the money.

M. Venkatesh

Wed, 11/28/2018 - 14:39

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I booked 6 tickets in Vimal theater Balanagar Amar Akbar Anthony but tickets not confirmed. i called book my show he's said not confirmed your tickets sir, so your money refund 10 working days. But i did not get my refund money...10 working days complete.

Vishnu Raj

Sun, 12/02/2018 - 00:26

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I had booked 3 tickets and paid them successfully.bt I don't get the tickets and no more information about it. l lost my money. irresponsible site.

Jayakrishnan manal

Mon, 12/24/2018 - 20:37

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Bad experience from bookmyshow. Took money and saying your amount will be refunded within 10 working days. How can i wait for such a long time? It's just cheating. I want my money back quickly.

I have booked my ticket through phone pe.the amount was debited in my account. but I didn't get the ticket and confirmation also.

Saurabh singh

Sun, 01/20/2019 - 10:56

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Today I am booking movie and apply the promo code but it still not booked it shows errors but the voucher is valid until 10 July 2019. on oleev but it is not booked please reply to no 8853627337.

Mohana kannan M

Thu, 01/24/2019 - 21:12

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Hi I have booked 3 cinema tickets through book my show at thanjavur raniparadiae theatre. amount debited. But no confirmation mail and sms at all from your end. Kindly do the needful. I have got mail only as like as below mentioned:

Dear Customer,
Rs.438.69 has been debited from account **9666 to VPA bookmyshow.rzp @hdfcbank on 24-01-19. Your UPI transaction reference number is 902420705827.

Lahush Kori

Sat, 02/02/2019 - 19:16

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I have one Icici credit card and Kotak Bank credit card. tomorrow I will book 4 tickets any one card offers require.

I get a movie voucher from. Max showroom. And I get a aTempcode 6D17C and I get a promo code through mobile after that I just book my tickets in bookmyshow at payment pag unlock the offers and apply promo codes. after that I don't get a movie tickets.

C. Praveen

Thu, 05/16/2019 - 19:28

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Hi BMS Team,

I use to receive an email from BMS for offers like 50% off 100% off. From last 6 month, i'm unable to receive the email from you people. Request you to please share this kind of offer email to my email id to enjoy booking with BMS.

Thanks & Regards,
Praveen C

Debasish Chakraborty

Thu, 06/20/2019 - 16:59

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I have got a movie voucher of book my show bearing no---bmsqebzht but i can’t reedem it for rs 200/-.Pls solve problem fast.I want to go movie today.Or else i can go to the hall & deposit the voucher and give the extra moneys in cash,i will also pay the internet chgs.Solve fast.I am waiting.

This is to inform you that I had booked 3 tickets for the movie Bharat scheduled for Saturday 22nd June 2019 @11.00 pm vide the bookmyshow portal.

On reaching the theater we found that the movie BHARAT was cancelled for that particular day and another movie was being screened. The doorman led us to the theater manager who confirmed the same and informed us that a mail pertaining to the same had been forwarded to bookmyshow team.

We immediately contacted the bookmyshow help desk and lodged our grievance. The customer care agent said he will arrange a refund within 2 days. Once again on follow up I was informed that the theater has told NOT TO REFUND the amount as the show was not cancelled.

I have ordered a fitness tracker watch for rupees 361 and the watch was missing some parts this i return and the package was taken away by an agent but the refund was not given when I asked them they told me to post in it and they may help if I don't get my money then i will complaint on it.

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