care@luminousindia.com: Luminous Customer Care Email
Email
care@luminousindia.com
Company
Department
Customer Care
Region
All India
Note
Luminous customer care email for inverter, battery, UPS etc.
If the above contact didn't helped you, here are alternatives to reach Luminous customer support.
Contact Number
1800-103-3039 - Contact details
1860-500-3939 - Contact details
Support Link
Official website - Contact details
Comments
To repair ZELIO 1100
I have registered a complaint on 11th May 2022 due to damage of inveter. Still nobody came to repair. And we are losing belief in your company. We expect it will repair soon.
Service is not good, not considering warranty docs
This email is regarding Complaint-4013319561.
My inverter battery (SC 18054) which I purchased on 7-Jun-2019. It's not working and the battery is dead suddenly and not charging. I raised the complaint on 7-Jun afternoon and your technician visited today (9th Jun) morning and he said, the battery is dead and it does not come under warranty but as per the warranty card It is still in warranty period and it's mentioned up to 54 months on the card..
The Technician is saying it will cost 10+ thousand for the new battery replacement. I again contacted the support team but didn't get any help.
Can you please help me with this? As I trusted much on the Luminous brand so hoping my issue will be resolved soon.
Inverter
I am very dissatisfied customer/engineer. Complaint but no response.
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