care@jio.com: Reliance Jio Customer Care Email

My jio no. is 9140341195. my outgoing calls are discontinued due to high usage and this is not good because i have unlimited plan of rs.399 and i can make any number of call so kindly requested to you to start my plan. thank you

After turning on the data connection and starting the app the device is not shows online and is not able to place or get a call on my no. 7004964703.

Jio sim gives very slow internet speed, please do something.

Dear jio team,

I have recharge with my jio no of plan rs 399.which is valid for 70 days.but my outgoing call blocked by company.when talk with customer care 198 they say again you have to recharge with plan.but earlier plan i used only 14 days and company stopped my outing in all number. please resolve this problem as soon as possible either company provide full term and condition which is not mentioned there.and i used to call on only one phone number. jio is doing fraud to customer and blame to TRAI.

Regards
Rakesh kumar
ph;8384047817
email:aryanrakesh1145 @gmail.com

Recently Jio started fake data usage statistics like previously Idea cellular have done. After a few minutes usage a message should come that your free data exhausted. I can not understand how 1 GB of data exhaust without downloading videos or big files? When I am start to use internet ie whatsapp or facebook or will search something in google, after one or two hour a message will come the free usage data exhausted! This is mere cheating.

Hope if I complaint via costumer care ,they will check in their system and say... sir/madam as per our statistics we can see you have been used all data; the same problem I have experienced in Idea cellular.

I'm using 250mb my 1gb data pack from but there showing 800 mb gone I'm using net only to view any website.

In my phone I haven't used the data today but it is not working.

My number was 7013111091, i want to change to another network. i have already send the msg, PORT 7013111091. send msg but I didn't getting port code. pls help me my mobile is 2g mobile. now this Sim using my friend. i want PORT code pls.

Sir I am having trouble to reach customer care, cant reach your service. pl unblok puk code sim my number 8660229172.

My Jio No is 8850462332, for the past few days, about 90 % of the available bytes get consumed before noon without any change in my usage pattern. I wish to know details of which app, if at all is taking up these bytes.

My internet is not working fine, i complaint many times but problem not solve. so if my problem not solve i port out my jio number soon.

Dear sirs i purshottam s rathi is having the above no my handset. to recharge my plan i deposited 399 on 15-11 17 and again rs 399 on 20-11-17 as mu plan was postpaid but after paying the amount at jio centre at ichalkaranji 416115 they said that sim card has to be changed and for that abhishek thumb impression is necessary abhishek rathi is working in dubai and not likely to come for two mths . how do i activate my sim no i have allready lodged my complaint at ichalkaranji jio centre to sagar surve jio no 7758090150.

I have recharge my jio no 832954852, today around 8.15 pm dated 21/11/2017. I had entered my jio no 8329548524 and select plan 459 and then procceed by debit card proccess. but jio company wrongly deducted my money 2295 ruppees. It is totaly wrong because I had enter carefully one mobile no. and one plan amt 459 rupees. but they told me by customer care officer that it is my fault that i have not be careful.

But company officer dont any help me for refunding my money. I have tell jio company that they are cheated customer deducting money such as. So I request jio company please refund my money 1836 rupees. If my money is not refunded then I will go to police consumer forum also. So again request refunding my harden money.

jioFi 4g not receiving signals near Koramangala 2nd Block, Bengaluru - 560034.

I am Jio sim call was not connected, I am getting great insulting from your company. Your people was blocked my all the out going call this not good.

Net is very slow from last few days downloading speed 2to 4 kb only.

Please check my jio TV and jio cinema that why again and again it is asking the username and password when putting the password it is saying that it is incorrect and when creating a new password then also saying incorrect what to do not know I have discussed with the support agent then he said to write the email to you, and I want the reply soon.

I am unable to use my data because my network speed is very slowly,what I do for it. Please, tell something.

My name is Sartaj, my mobile number is 7017752273. The speed of the net is coming very low in my mobile and I have complained many times my old nat plan also got useless and it is still happening the same. Going either increase the validity of my plan or the speed of the net is correct.

Dear sir/mam,
I have used ASUS ZenFone 2 laser device, my device updated with volte. But I am not using video call with the device. So, I can install jio 4gvoice app. But, I not make any type of video call, so I requested plz. Solve the problem at immediately.
Thanking you,

From: Bhadresh

I bought a jiofi device.. i was a worst exp. to buy. it was huge mistake of my life , bcoz i only getting a speed of 200kbps only on google apps ,and bit low on other apps , my mind was stuck when i bought this in same price, i purchase a wifi device of vodafone instead of purchasing jiofi. u people of jio says fastest network..come here on my home and feel the bad speed of ur network. vodafone 4g give a speed of 1.5mb or above in same place. if u want to see yours customer happy so plz fix this issue.

Please give me solution, last 5 day my jio tv not work. i have already complain in customer care mo. give me solution so i can feel good experience with jio. 9106685373.

When we are open jio cinema then write as there is some problem and are not open.

dear team, pls stop the jio phone booking calls and msgs for get booking phones. i already got the phones . my mobile no 9566649143, 9080033733, 8870531201, 8825948446, 8056082580.

Sir, my jio no is 8660392835 & 8077363185 but not available network. not working jio 4 g internet in area.. Jail Chungi Chwok Meerut Uttar Pradesh (250001)

Sir, I lost my data without any use can you give me answer for that how my data is lost?

Please tell me, about the additional 30 gb data offer on purchasing redmi 4 from amazon. how can i get it?

Dear Sir & Ma'am,
I am using jio number above to last 10 days and using 4G data but i have not received proper speed.my no 8077153448 plz my issue resolved. We inform to i am facing speed issue properly. So i request to you please look this concern. and same issue my complain closed appellate side very bad service. Plz call my alternate no 9557315148.

It's repeated thrice in a time...it's worry to say that if my problem is not solve then I will port my Jio sim to Airtel... Always my calling facility was been cut.

I am using jio no. 7016986765, here is very poor signal no network, and i am connecting any call but not connecting any call, so please solve this problem, My location is :- B-52 Ganga Row House Nr Sindbad Hotel Behind Anmol Residency Kalol, Gandhinagar. Pin code 382 721, So Please Solve it quickly.

No body responding by jio care please solve my problem as soon as far, very very poor service.

I'm using 200mb my 2gb data pack from but there showing 000 mb gone I'm using net only to view any website. My No 7974015910.

Dear Sir/ Madam,

This is to inform you that from last few days jio tv is not working in my phone. Every time when I login to jio tv. Msg shown Oops you have not active jio network. But my jio no is active all incoming and outgoing were ok. So I request you to please resolve this issue.

Regards
Rahul Bariya
Jio sim no 8005532526
Phone handset- Vivo Y27L

I have changed my phone with @399 where calling facilities is not working while the same facility is available with the scheme. Please rectify the same problem.

Regards
Kishor Kumar Shastri

When i open the jio4gvioce call app for calling or messaging it shows the message that please connect to the internet or check your internet connection. I do force stop the app several times and sometimes i uninstall the app but after installing it again from play store it shows same problem. My jio no. is 8789425443. Kindly bring new updates to the app with changes on internet connection.