customercare@titan.co.in: Titan Watches Customer Care Email

Email
customercare@titan.co.in
Company
Titan Watches
Department
Customer Care
Region
All India
Note
Alternate email: helpdesk@titan.co.in
You can contact Titan using the above details for feedback and grievances regarding Titan Watches.

If the above contact didn't helped you, here are alternatives to reach Titan Watches customer support.

Contact Number

1800-266-0123 - Contact details
1800-108-1100 - Contact details

Support Link

Official website - Contact details
 - Contact details
 - Contact details

Comments

Thakorbhai

Sat, 09/20/2014 - 21:41

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I have gave my titan watch three to four times for repair in surat titan showroom,but my watch is not working properly.it's has stop 2 to 3 times now again i have gave my watch in surat central mall. so please can u help me?

Suraj nandgaonkar

Wed, 09/24/2014 - 14:58

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dear sir,
i want to purchase fastrack watches in bulk of huge quantity. so please contact me imidiatly on my contact number.
09665113150.
thank you

Vishnu Lohakare

Sat, 10/11/2014 - 16:42

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dear sir,
i want to purchase fastrack watches in bulk of huge quantity for my shop swapnil shopee in nashik city. so please contact me immediately on my contact number
09637172772.
thank you

ankit grover

Wed, 11/12/2014 - 15:20

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I have complaints on my sonata watch ‚ it’s strap is broken and it is in warranty period but the shopkeeper is not changing the watch strap free as it is in warranty period the watch should be repaired by them. please help me I had buyed this watch on 6/7/14 . its model no is ND7993PP02J

Dear Ankit Grover,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number and email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on 1800-266-0123.

Sincerely,
Steve

Titan Social Care

Mon, 12/01/2014 - 15:22

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Dear Ankit Grover,

We have still not received any response. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number and email id, so that our team can contact you.

If you require any assistance please call our Care team on 1800-266-0123.

Regards,
Steve

bilal hassan

Fri, 12/05/2014 - 18:46

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Sir i have purchased TITAN EDGE Watch on 27.10.14 but the same has stopped functioning only 2_3 days after purchase. I think it has battery problem of which you provide specific 2 year warranty. Sir plz provide me assistance as my mob.no. is 09906964771. Bilal hassan bhat

Dear Bilal Hassan,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number to make sure we resolve your complaint completely.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on 1800-266-0123.

Sincerely,
Steve

AMAN ARYAN

Thu, 01/08/2015 - 15:00

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i want to know that my sonata ocean series watch will its date in February 28th to march 1st 2015

Gautam Goswami

Sun, 02/15/2015 - 14:56

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I have purchased a titan watch from a titan showroom named Good Times at guwahati chandmari and I got a discount card but till date its not updated in my account as I have purchased the watch in October 2014. My cell no is 9854013922. Please resolve my issue.

Dr.Priyanka Rai

Mon, 03/16/2015 - 20:14

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Plz reactivate my gift card no.1000140710083272 and 1000140710083280.Due to my negligence it has deactivated yesterday. Looking forward for ur help.

girish singh

Tue, 04/21/2015 - 14:26

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I have purchased sonata watch model no-NF7924NM01 after 10 days its colour has discoloured and it is under warranty period,so i want titan service center at delhi for replacement it.

Dear Girish Singh,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on 1800-266-0123.

Sincerely,
Steve

Titan Social Care

Sat, 05/02/2015 - 12:59

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Dear Girish Singh,

We have still not received any response. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number &email id, so that our team can contact you.

If you require any assistance please call our Care team on 1800-266-0123.

Regards,
Steve

Nowshad babu

Thu, 05/14/2015 - 13:05

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Sir i have bought titan watch model number 9224SM01. so its chain was broken. so i went to your shop watch world titan authorised service center, palakkad-678001. But on that shop there is no particular chain. so pls help us. my contact number is 9447533031 or 7736399402.

I have lend my watch for dial changing before dt 7.5.2015 and the delivery date is 7.6.2015 but still now its not ready. my REF id 515AS1691B1786. design no 679YL03R titan edge. so please help me to get my watch soon.

shopbranch ; Ambattur 476 mth road
my contact no 9943329777

Dear Vasanthi,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number to make sure we resolve your complaint completely.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on 1800-266-0123.

Sincerely,
Steve

Bandana barik

Sat, 07/11/2015 - 18:18

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I had purchased a chrono wristwatch [octain model no.9466KM05J] from HINDUSTAN WATCH CO. & ELECTRONICS, Baripada,mayurbhanj, Odisha on dt10.06.2015 on payment of Rs8995, but the retailer refused to give me 40% off on this model which is displayed on the TITAN WORLD website. my cell ph.no. is 09437237423. plz resolve the issue as soon as possible.

Dear Bandana barik

Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission. Let us know if we can help you further, in case you wish to talk with our Care team, please call on 1800-266-0123.

Thank you.

Sincerely,
Steve

Vimal Singh

Wed, 08/12/2015 - 15:14

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My new fastrack analog watch (DD537) i bought it online from flipkart and after 3 months it suddenly stopped working. I went to nearest authorized service center they took my watch and now its 1 and half months over till date no action has been taken.

I HAD COMPLAINED TO TITAN'S TOLL FREE NUMBER ALSO

Naveen B. N

Wed, 08/12/2015 - 19:21

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Dear sir I purchased a fastrack watch mo.number - 1477SM on 10.10.2014 and it's my 6th watch but its colour has faded I've taken this to main showroom, World of Titan showroom in Mysore they are telling it'll not cover for warranty and they are not accepting it. How to solve my problem. My phone number is 9620476004 pls resolve my problem.

Dear Naveen B. N

Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.

Let us know if we can help you further, in case you wish to talk with our Care team, please call on 1800-266-0123.

Thank you.
Sincerely,
Steve

Tanadip Das

Mon, 08/24/2015 - 00:12

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A Titan gift i had received as a gift which was purchesed on 8/12/2014 from World of Titan, card no. 1000140010028460 with the amount of Rs. 1000. When i tried to redeem in the month of August, 2015 came to know that the card and validity of cash amount had expired. Plz let me know how can i reactive the card & use the cash amount.

Dear Tanadip Das,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on 1800-266-0123.

Sincerely,
Steve

Dear Tanadip Das,

We truly appreciate your comment; building raving fans and brand ambassadors out of all our customers is our mission. We take pride in our customers, customer satisfaction is our main goal and we go extra mile to ensure our customers are happy.

Request you to continue your Love for our brand.

Sincerely,
Steve

siddharth

Fri, 08/28/2015 - 21:42

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I have purchased a watch11-7-15 model number-NE9462AP04j from prime time showroom sector-6, bhilai, durg, chattisgarh my strap has broken within two days. i have given it for servicing at prime time showroom but it take near three weeks and after three weeks they call me that your watch is ready but they not given me my same watch they have given me the new piece of same watch. then within two days the strap of new watch was also broken i have given it for servicing again my watch worth rupees 1859. i am not satisfied with your service and with your company product also.

Dear Siddharth,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on 1800-266-0123.

Sincerely,
Steve

Dear Siddharth,

We have still not received any response. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number &email id, so that our team can contact you.

If you require any assistance please call our Care team on 1800-266-0123.

Regards,
Steve

Dear Siddharth,

Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.

Let us know if we can help you further, in case you wish to talk with our Care team, please call on 1800-266-0123.

Thank you.

Sincerely,
Steve

rama kant sharma

Wed, 10/14/2015 - 22:15

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I bought Titan Watch 9 months back. This watch is not showing correct time. It is always showing delayed time.We got it serviced three times from TITAN service center still problem persists.Why this watch is not being replaced? How many times we can give this watch for service?

I also registered this complaint through Titan toll free customer care.Complaint number is 960093.I have given all the required details to customer care executive.

Now one person named Varun Dutta from Agra Technical assistance team is saying that he will examine the watch and then check why no one is able to correct this and then he will decide whether to replace watch or not. What CRAP is this?As I mentioned I already harassed like anything.What Technical team was doing in last three services? Is there only Varun Dutta who can examine? Did I paid 3220 Rs for experiment?

I need immediate replacement of this watch.I don't want even a single bit of harassment anymore.I never expected this kind of worst service from Titan Brand.

please response asap.

Dear Rama kant sharma,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on 1800-266-0123.

Sincerely,
Steve

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