Official website: Idea Cellular Online Customer Care Support Link

Company
Department
Customer Care
Region
All India

Comments

Zahoor Ahmad Mir

Fri, 05/12/2017 - 20:24

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Dear sir we are from Ratnipora Bala Tangmarg Baramulla Jammu and Kashmir. I am requesting ur kind self that please install tower in our locality so that we might not face network issues so that we can go continue with your network. We hope you will consider our request as soon as possible.

9086880194
9797754926

Suddenly my number (9603736777) has deactivated.May i know the reason for deactivation. I am not able to contact customer care. Please call me immediately.

Anuj Sood

Mon, 03/19/2018 - 15:19

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In DJB Head Quarter Near By Jhandewalan Mandir, Karol Bagh your net speed is very poor. Customer care representative says its a work in progress but they cant give a date when the problem be solved. If Idea is giving there plans at higher rate at least give the net speed too. 3G plans are even more costly than 4G plans give at least proper speed to the customer.

Ankush Sharma

Wed, 05/16/2018 - 20:30

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Very bad service of idea cellular which i have ever seen, disgusting. Even in New Delhi it's not working properly. I will post on twitter.

Thank you.

A k shukla

Tue, 08/14/2018 - 07:19

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When I requested for port they do not tell me the correct amount to be paid and any how do not allow my phone to port. This kind of consistent behaviour caused lot of pressure and harassment on me. A very bad experience.

Ajith Reji

Tue, 10/09/2018 - 22:05

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Dear idea, I'm very disappointed to your internet service. You will provide 4G but here we get only 10 kb ,0.2 kb, etc.. many times I complained to your service care,and they told to me this area tower some problems. redy to soon. But till this time your net service very very very bad. My English some problems you don't mind it.

Thank you
I expect your reply

Rajib singh

Tue, 11/20/2018 - 20:13

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What's happening in our locality? In every evening net speed very very slow, what can I do? Change the company? What a bad service u give?

My mobile number 9881839419 suddenly deactivated without any intimation or request may I know why my services are inactive by yourself. Want help regarding this.

I have tried to contact customer support team but unable to connect .whenever I dialled they put me on hold for 15 min. And then disconnected automatically by giving a message that all customer executive are busy I have tried approx. 5 no. 10 time in each no. and frustrated at last.

If u are unable to serve the customer then what is the use of customer care service.

Raushan Kumar Mishra

Wed, 12/05/2018 - 18:25

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Plz install your network at shalini palace rankala Park heera palace Kolhapur. M residing at that locality but not getting network connection inside my house. Trying to contact customer Care from last 5days but very much dissapointed with d service of d company.Nobody is responding. Please solve the problem. If such kind of problems will continue then in this 4g era how a customer can survive.

Drishti singh

Fri, 12/07/2018 - 22:14

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Hey idea company i would like to inform you about the customer service you guys give to your customer...i called on 7dec around 5:40 pm and lady name namita attended the call she was so rude to me i am really very upset this lady was not ready to transfer the call to her manager to any other lead and at the end she mention they are busy.. My quiery was very small but the attitude of that lady was really very bad i would like to tell u that u need to listen to this call and give me the clarification on such stupid behaviour i will really change my card now as ur service is very bad.

Twinkle Shaw

Wed, 12/26/2018 - 20:51

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Dear Idea I am from kolkata. i m requesting your kind self that please Update your poor network. Suddenly i faced network issue so that i can go continue with your network. I hope you will consider my request as soon as possible.

Twinkle Shaw

Wed, 12/26/2018 - 20:57

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I am disappointed to your network service. I dont think you provide me 4G net, i get always poor network like 2G. please solve my problem immediately.

Sanjay Hiray

Mon, 01/28/2019 - 19:52

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Dear sir, i have idea prepaid sim 8888965542 in Nashik city & to tell u from last 14 years my whole family using idea sim. But from 29 nov 2018 incoming call problem (every 10 incoming only 1 get connected & tell out of coverage area) & one of the worst part your employees worst language. After many complaints still my problem is not solved (in spite changing 5 different top mobile problem not solved). So yesterday i given sms for portability (feel sad but for i suffer too much loss) this is for kind information & action now a days so many peoples leaving idea.. this is not good. I am writing this beacause i love idea.

Regards
Sanjay Hiray

I used to love this network but after i got a problem of this netqork changing to 2G or 3G and lost data connection and also i lost signals i m playing online games with this network. so please keep the net stable i can can perform better experience I'm not happy with this network. so if this network don't perform properly i swear ill use other network than this.

Iqbal ansari

Fri, 02/08/2019 - 22:34

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There is very bad connection and my sim also on roaming. How can I remove it. Suggest me as soon as possible. I live in barabanki (up).

Mob. No. 9598775835

Rohit kandari

Sat, 02/09/2019 - 21:57

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I having problem regarding my access to net since last 7days. And the main thing is that half of my time is wasted calling up on idea customer care, who dont even know what is 4G speed. One claims that idea gives 100mbs per minute, seriously i was laughing at his joke all night. Worst network i have ever used. BSNl 2G speed is better than Idea 4G. Request you all guys to use airtel or any other network. If any one thinks that i am promoting airtel so let me tell you i am using idea since 7years . 7500190091 will be porting out to airtel soon.

I am using idea 4g Sim in my Asus Zenfone Max pro m1 (4g handset) but To me Idea 4g The network is showing, I do not get it. An unnecessary service comes from you.

Sir mob. no. 9467832553 ka puk code no. Or pin no. Send Kare 9050932553 ya amit8684958412 @gmail.com per please send it.

Sujeet Raj

Tue, 03/26/2019 - 17:07

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Sir l request
Mera no- 9798810808 jo recharge nahi hone ke karan band ho Gaya hai, usko phir se activate kar dijiye pls sir. My other number- 9973040808 contact me.

Complain from …

Tue, 03/26/2019 - 23:45

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Firstly thanks for the service. I have been using Idea for many years and i don't find such bad and slow 4G network for months now a days. If the network going like this there will be no customers after 2 or 3 months in shillong, so need to consider this problem as soon as possible.

Sharad sharma

Sun, 07/07/2019 - 16:27

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The idea company is the very best service provider in my opinion because the company made fake call to customers and cut their balance in way of fraud.

If the company do not improve their service the I change my service to jio and also encourage other idea service providers to change their service takers.

Subhasish Ghosh

Sat, 07/13/2019 - 22:53

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Two persons, namely Rajib (Ph no 8972321149) and Debabrata Majumder( Ph no 8972280221) introducing themselves as IDEA executives, have approached me for installation of IDEA telephone tower at my vacant land. Please inform me whether they are really belonged to your concern.

Rahul singh

Tue, 07/23/2019 - 15:32

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Hello sir/ma'am,
I am using the number 9891122542 since 6 years, but today your customer care executive calling on my reference number 7355501911 and abusing so badly for the late payment of bill whilst i am ready pay late fee. Please help.

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