[email protected]: Intex Customer Care Email

Company
Department
Customer Care
Region
All India
Note
Mail Intex customer service for questions and complaints related to smartphone, TV's, refrigerators and computer accessories.

If the above contact didn't helped you, here are alternatives to reach Intex customer support.

Contact Number

1860-108-5555 - Contact details
0120-4895555  - Contact details

Support Link

Official website - Contact details

Comments

Ravindran V

Tue, 09/15/2015 - 22:26

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I have purchased an INTEX MOBILE AQUA SPEED BLACK on 19.04.2015. Now the mobile is not working condition due to its battery bulge. Even the product comes under the warranty period, service centre at Lajpat Nagar, New Delhi does not replace the battery or check up the mobile. What kind of service is providing by the INTEX for customer satisfaction? Please replace the mobile or get it repaired as soon as possible.

man bahadur

Sat, 09/19/2015 - 11:42

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My INTEX AQUA Y2 mbile changed from white to black with other IMEI no during repair and changed IMEI no, erasing all data like contact no Msg etc BY service centre (gopal Telecommunication, Jallandhar). details given below.
Product-INTEX AQUA Y2
IMEI No-911383552417469
IMEI No-911383552417477
Date of purchase-14/09/14
Job sheet No-508202031002T001
serial no of product-911383552417469
service centre-gopal telecommunication mandi road jallandhar.

Parag Sharma

Mon, 09/28/2015 - 19:29

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In continuation to my earlier mail this is to inform you that I have not received my irist from Yash mobile your service center. Again to remind you the problem is that no imei no. has been written on the same. My job sheet no. that I have received only today is 509185241010T001. It is very pathetic to note that a co. like Intex, advertising so vigorously should supply a product like that and to top it all it has bagged a contract with RelianceJio for there 4G handsets. I pity those customers who buy those handsets. If you are not able to solve the problem please refund my money. Hope some action will be taken this time as my last mail has gone in vain.

Disgusted customer of Intex
Parag Sharma
9820130837

vickey kumar

Mon, 10/19/2015 - 09:26

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hello, i have intex force mobile and i want to restore it. i want to know that password of restore. what is the default password?

Aniket kasar

Wed, 10/28/2015 - 22:23

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This to inform you Kindly that my new handset purchased on 16-oct-2015 is model name- intex aqua power plus. This handset charger is faulty as it stopped working within 1 month. What's the equipment??? our company... why should purchase your companies handset. The dealer is not ready replace the charger. Dear team plz help.

Regards,
Aniket kasar
Mob no.9762685844

sanjay kondilya

Tue, 11/03/2015 - 18:54

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i am a advocate in patna high court. i have bought intex star hd phone on 16th of may 2015. from few days it does not getting charged properly so i give it to the service center of intex but they did not give any date to me when they give it back to me. my phone model no is 911404200942003 and imei no is 911404200942011. i would request u to take immediate action in this case. for this i will very thankful for u. my mobile no is 09835643399. plzz notify me on this no. thanku.

G.Sneha Latha

Sun, 11/08/2015 - 20:11

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whether mobile connected to wifi or not hola launcher and other apps are directly downloading...and are not shown while downloading but are visible as a notification after downloaded and it is directly going to install box whether to use package install or google verify & install plz...show me a solution for this problem..it is very irritating me.

jimmy joseph

Thu, 11/19/2015 - 12:08

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i have got a intex cloud 4g star.i have changed my sim cards and the phone i asking privacy protection password. i dont know what the ____ was happened. the camera quality is .......rear 2 mp, front 1 mp quality i felt.

I have purchased my intex aqua trend on oct 17, 2015. Now its not even two months my phone stopped working. The touch screen is gone completely. Please replace my phone.

Neeraj Lakhera

Wed, 12/09/2015 - 18:02

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I have intex aqua style pro and i am facing battery problem. The phones battery discharges very quickly although i don't use it much. Due to this i am unable to use the mobile for longer times. when I go to service centre of Dehradun battery not available since last 2 months.

Sanjay baryhwal

Fri, 01/15/2016 - 22:06

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My phone show a pin request while installing internet setting in intex aqua i5 hd. onlyin idea sim net works. But when I change sim & use another provider then while installing configuration setting for net a pin request appears. Plz help.

Arnab Sing

Sat, 01/30/2016 - 11:04

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I have intex q7. I am doing internet from reliance sim. But in this phone internet is automatically on in Vodafone. Please solve my problem.

Ramchandra shingate

Wed, 02/10/2016 - 10:15

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My intex mobile ( TURBO I6-NA) purchased on dated 30th Aug.15 but it was not working properly. it totally display blinking and battery also not working. you are requested to solve the problem other wise replaced new phone.

Harigovind Upadhyay

Thu, 02/18/2016 - 15:42

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I have a Intex aqua Flash handset brought 18 months ago. Now hand set battery is not working & I am trying to buy battery but not available in the market. I am continue following from intex customer support team from last three month, but not got any solution till date. finally I brought a new handset from other company. Now I think Intex product & services are very bad.

Sanjeeva S

Sat, 02/27/2016 - 20:00

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my name is sanjeeva I am persuaded Intex aqua power HD by date 7 feb 2016 this handset is two times software problems this handset replacement. Intex mobiles very bad.

My intex aqua y2 IPS phone 3g full network come but data connection not on and then 2g connection but 2g connection data on plz help.

Can't establish a reliable connection to the server. This could be a temporary problem or your Android device may not be provisioned for data services. If it continues, call customer care. This always pops up when I try to add my Google account... Any advice???

intex service is not good at all. My smart phone was having a sound problem and was repaired by the service center once. But i am having the same problem again but intex service people are refusing to repair it.

I have purchased intex aqua y2 1gb battery my phone battery is properly not worked. so please need for intex aqua y2 1gb battery.

Srinivasan

Wed, 06/29/2016 - 11:51

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Sir,I cannot receive sms immediately & also internet by using any sim like airtel, aircel, bsnl & so on. Battery's value to be improved. Intex cloud N 1 GB 8GB black, order id 7274028942 on 14/7/2015. pl. help to service.

Dhruva nayak

Sat, 07/02/2016 - 11:33

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Hi, I have Intex Y2. The phones are getting muted and disconnected after few seconds. Happens both in Sim 1 and 2. Help.

My phone is Intex Aqua HD power. There is an error in forwarding of calls as wen I dial the no,the call doesn't reach otrs but it appears as'call ended''. Net usage is possible, incoming call is proper ,the only problem is that my phone can't call otrs. Pliz help me out. ThankU.

1.my intex aqua power+ mobile modal no.911445200972445
2. charging problem .
3.i go to intex mobile service (Quickserv Technology in udaipur)on 9-07-2016 He say Exp.your purchase date.
4. I well purchase on date 15-07-2015.

I've Intex Aqua Style Pro, I've purchased it 10 months ago. Upto 6 months the performance was satisfactory, but then my battery began to swell, now it looks like a pregnant woman, thanks to the poor battery design. The real problem I'm facing now is that I'm not getting 3G services anymore. When the network connects to 3G, SIM suddenly goes undetected and shows SIM1/SIM2. When 2G network comes back SIM comes back to life and shows SIM name and works properly. I can't seem to understand the problem here, it all seems really weird and annoying. Please help me out here, if I'd money I'd buy a new phone, unfortunately I don't. You people are my only chance of solving this problem. Thank you.

Ravindra narayan

Sat, 10/01/2016 - 15:56

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i am parcheses anew mobile but i am not setifide the mobile two time i am going servise center probleme is tuch screen plese change the mobile thanku
jobsheet number ;609306530038T001 30/09/2016
LOT NO.909306530038
ravindra narayan 9905334201 M. no

Ramakrishna

Sun, 01/22/2017 - 08:07

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Unable to add Google account. Can't establish a reliable connection to the server. This could be a temporary problem or your Android device may not be provisioned for data services. If it continues, call customer care. This always pops up when I try to add my Google account... Any advice???

Intex company services are very slow.. They are just trying to make their customers fool. Its been 25 days but their is no mobile part available of a mobile which was launched in january.

Manish sharma

Thu, 08/03/2017 - 23:47

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My cloud y2 display is not available in your service center at Lahurabir Varanasi.

Laxmipathi Gattem

Tue, 08/22/2017 - 21:02

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To whomsoever it may concern, I bought a phone with following details from your Home Shopping Network
Item code:215319/Sku:001/Item name:Intex Aqua Strong 5.1+(12.7cm)5 inch 4G Android Mobile Phone / Color:Black/Size Code:000/SKU Details:Black/

CIN NO:U45201MP2009PTC021961
GSTN:06AADCK9942M1ZZ
DATE OF ORDER:17/08/2017
DATE OF DELIEVERY:21/08/2017 AROUND 5 TO 6 p.m
ORDER NO.:20170816068980

at a price of Rs.3999.00. AS per your TV commercial ad I was curious regarding the phone so I bought it but the product didn't meet the quality you assured during the advertise.The phone starts heating as it is used after 1 to 2 min and its temperature rises and it doesn't feel safe to handle such a device.Besides this,the Battery charging occurs till 54% only and the battery doesn't get charged beyond it even after 10 hours of charging.So 2nd reason is Battery charging Problem..so when you take such a big amount of Rs.3999.00 of about Rs.4000 it is your responsibility to provide stuff as you assured..I find that you didn't meet to the assurance that you offered so i demand you take your product back.

I hope you will act on this as it's your duty to...or else i have to go to grahak suraksha. I hope that you understand this and act on it.

your's unsatisfied customer.

Dileep Barman

Tue, 10/31/2017 - 21:58

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Intex Cloud 4G star.
My mobile android is 5.1 and I have to update software 7th. How do I update my software? Can you tell me some tips for update software? Please is my email ID please inform me Dileepbarman.db @gmail.com.

Chandrakant Pandya

Tue, 03/06/2018 - 08:34

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Where is service centre in BHAVNAGAR? AAA cells are getting heated and hence base unit of wireless head phone is not working. defective piece, with short circuit inside. Intex wireless head phone spoiled not working within 45 days.

Hi Seema, We’re sorry for the inconvenience. Kindly call our helpline number and seek technical assistance.

Helpline no.: 1860 108 5555 (Working time Monday to Saturday 10:00 AM to 7:00 PM)

Regards | Team Intex

Sandeep gupta

Sat, 02/09/2019 - 15:18

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My washing machine is not working from last two but no one responding. I call so many time to the customer care but they are not sending any person for repairing the machine. it is very bad company do not purchase the product this company is fake really really really very bad. the Managing Director and the director this company is chor.

Parveen sharma

Mon, 06/17/2019 - 17:06

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Mere pass Intex ka tv hai jo 32 in ka uska 5 time led change ho chuka h or uske baad ab isme nai problem ho rahi or company ke pass iska part bhi available nhi h 1 hafta ho chuka hai or ye consumer complaint no. Hai 1389141 m is tv se preshan ho chuka hun pls return my rupees

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