[email protected]: Huawei India Customer Care Email

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Department
Customer Care
Region
All India
Note
Get product details and customer support on Huawei official website.

If the above contact didn't helped you, here are alternatives to reach Huawei India customer support.

Contact Number

1800-209-6555 - Contact details
9731197311 - Contact details

Support Link

Official website - Contact details

Comments

Johnpradhap

Tue, 11/11/2014 - 21:45

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I am using windows 7, 32 bit os and Huwei E303F Modem. Now i am having the problem" EORR 522 Ray Id:187ba2ae6e491353" on the installed mobile partner.

Arpit Kumar

Wed, 11/12/2014 - 11:46

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Here’s my SURE SHOT way to resolve the error 522 forever:
1. First uninstall and reinstall mobile partner application.
2. After installation, start the app and then exit it.
3. Goto c:/program files/mobile partner/skin/IDS_MINISKIN_OCEANIC_BLUE
and cut the following files:
advertisement.ui, iframebottom, launchslide, launchslideframe

4. Paste them in any other folder, or delete it, doesn’t matter!

Now run the software again, definitely both the bottom and right ads will be blank!

NOTE: Also search for files named “adright.html” and “adbottom.html” in the above “mobile partner” folder. If found, delete these 2 files also!

Getting same error 522 with Ray id 187bbf17db840bc9, my data card not working properly, i need solution for this problem.... Please help me out

My modem shows an message as connection timed out. error 522 host error occured. can you please say the steps to solve this problem. what shall i do for this error?

Manish Raj

Fri, 11/14/2014 - 13:09

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Every time i connect my Huawei E303F data card in my laptop i cant able to use internet correctly when i type any url in my browser i need click in url bar every single word, and i can able to open any program from start until i disconnect my data card i if u dont give me the solution about it i will replace it your customer service is very poor.

Huaweiuser

Fri, 11/14/2014 - 19:23

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Because it is the server error of the huawei company, they only can solve this problem by making their website "huaweidevice.co.in" to a live version (i.e) the huaweidevice.co.in website must come to online. Any doubts check this website from any of your alternate internet connections.

Huaweiuser

Sat, 11/15/2014 - 12:23

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Yes the problem error 522 is solved the huawei company has enabled their website "huaweidevice.co.in" into live version. so everyone can enjoy using internet connectivity using the huawei modem. " Kindly every one uninstall the mobile partner application and reinstall it once to use the modem". "Because The webiste was enable by yesterday only" .----THANKS TO HUAWEI FOR THE SOLUTION

Getting error 522 on the ad portion on mobile partner. please release an update soon to remove that portion. Or at least fix the issue. Very bad that I cannot enjoy this beautiful app - mobile partner because of this problem. Also it interrupts other programs and prompts often reporting the error. Dhanesh Rathinasamy

shanmugam

Mon, 11/24/2014 - 21:21

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My huawei E3121 modem is not properly working. When i click the connect button it is connecting but that uplink and downlink is showing 0kb. Is there any setting need to change. Pls reply any one.

Recently it shows 403 Not Allowed with ray id:18815cd1114e0bc9 it takes some time to connect and automatically it gets disconnected. Kindly say what to do to resolve this???

hello, I'm using WIN 7 SP1, when I'm using my device it gets connected, but immediately I'll get an error message asking to close the Application, the reason says like APPCRASH. but still It's connected and it will not measure the actual data usage, kindly tell me how to solve the issue. I've used your Data Doctor V2 no use.

HuaweiUser

Thu, 12/04/2014 - 14:21

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The Error 522 started again from yesterday 4-dec-2014 because of the website " huaweidevice.co.in " was not in live version. Kindly make the site as live version to use the huawei modem.Because it is the server error of the huawei company, they only can solve this problem by making their website "huaweidevice.co.in" to a live version (i.e) the huaweidevice.co.in website must come to online. Any doubts check this website from any of your alternate internet connections.

Hi - I have the same problem today ( using Mobile Partner 23.009.09.02.910 ), and many many times in the past.

Today I tried something which seems to have worked ( so far anyway ).

1. I shut down Mobile Partner
2. In my Program Files (x86) folder, I found the Mobile Partner folder.
3. In my Mobile Partner folder, I found the 'plugins' folder.
4. In the 'plugins' folder, I found the 'WebUIPlugin' folder.
5. I moved this to my desktop.
6. I restarted Mobile Partner - no more 522.

NL

Sandipan Singha

Sun, 12/07/2014 - 14:37

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The Error 522 started again from yesterday 4-dec-2014 because of the website " huaweidevice.co.in " was not in live version. Kindly make the site as live version to use the huawei modem.Because it is the server error of the huawei company, they only can solve this problem by making their website "huaweidevice.co.in" to a live version (i.e) the huaweidevice.co.in website must come to online. Any doubts check this website from any of your alternate internet connections.

Huawei User

Mon, 12/08/2014 - 12:34

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The Error 522 started again from yesterday 8-dec-2014 because of the website " huaweidevice.co.in " was not in live version. Kindly make the site as live version to use the huawei modem.Because it is the server error of the huawei company, they only can solve this problem in their website "huaweidevice.co.in". Every users are facing the same drawbacks. Monthly once the website huaweidevice.co.in goes wrong and we cannot use the huawei modem properly. If this occurs repeatedly every huawei user will Switch to other USB Modems. Kindly make the website "huaweidevice.co.in" to live version every day and every second.

Dr. Sunanda

Fri, 01/09/2015 - 20:27

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On 5th jan. 2015 we recieve handset of your company HUAWEI honor 6 H60-L04 . our sim card got suddenly locked and now it is not getting unlock. please sugggest a correct way to unblock our sim to run it comfortably. plaese reply as early as possible.

Niki Singh

Sat, 01/10/2015 - 02:24

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Respected sir,
I have recently purchased the above mentioned device and tried to establish a WiFi network at my home, but I couldn't....I am using an Airtel SIM to do so....and the device is not registering itself to the network. The status shows..."Connection - disconnected". Inspite of using an Airtel SIM it receives vodafone, idea, and at times bsnl's network. How do I fix it? Keen to receive a reply.
Regards.

this is my personal data card for personal use. just after purchasing i am failing to register my user id and password for my E8231 wifi data card. plz help & guide.

Sangam Rout

Mon, 02/23/2015 - 11:48

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This datacard doesn't show on my desktop & no network found in my network connection. How can i do to solve this problem ?

Ashutosh Rai

Wed, 03/04/2015 - 23:40

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Sir I have install propely Huawei E 3531 Data Card all system work properly Eg. cal,sms etc. but Internet connection not work any sim like Docomo, airtel please help me.

When are you providing lollipop v5.0 official update for Huawei Honor Holly HOL-U19? The mobile is best but I want lollipop for this phone. And Plz Replay On My E-mail.

Rakesh kumar

Wed, 06/17/2015 - 16:48

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My Huawei e3531 data card is not working with windows 8.1. Patna service centre is being found close. so plz solve my problem. contact me on -07033994410

Armaan gandhi

Wed, 06/24/2015 - 14:30

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I purchased huawei honor 6 (H60L04) on 4 may 2015. i lost my charger and i want new huawai charger. i called customer care number given by company on mobile box , they give no. and address of gera telecom, sgnr, rajasthan. But on given address, dealer ask me to order or request a file for new charger. i filed but no results seen. i waited from last 1 month. please, solve my problem as soon as possible. i would be very thankful to you.

Sudhakar patil

Wed, 06/24/2015 - 18:50

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Sir i am nt happy with ur handset. I am facing lot of problems.. like hanging, Over heat. And i had contact ur service center gulbarga. Rudra service center gulbarga. They told me that software is not instald in ur handset. I contact both flipkart n huawei customer care... plz help 9538188289

Really i feel bad that i just buy mobile honor 4c newly but it get problem at motherboards went i go to service centre. now i want my mobile to get back soon because they are giving me different date . My no is 9985232304.

kumarrajesh

Wed, 08/19/2015 - 20:18

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I purchased Huawei Honor T1 Tablet from Flipkart on 21.10.2014 (Invoice attached) with IMEI No. 864505020805043. There is a problem with the display of the tablet and as the product is in warranty, I went to the authorized service center in Lajpat Nagar, New Delhi (Technocare) to get it repaired.

However, they refused to repair it without the Serial Number which is written on the brand box which I have misplaced. Note that I have provided the IMEI Number and the Invoice yet they refuse to repair it. Kindly provide the SL no. of the product or otherwise give directions for its repair without it. Urgent Action may be taken in this regard.

I am not getting the signal when i insert the sim card and i do not get the headset with the parcel. what to i do?

I too, while using huawei mobile partner, got an error message that Connection timed out with error 522 with Ray ID 224a24731d921c2 and IP no:1.39.62.86.

Harjot Singh

Sun, 09/20/2015 - 18:24

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I want to buy battery of Huawei Ascend Y600 - U20. My mobile battery got damaged due to overloading and I did not found it in nearby cities like - Patiala, Hisar, Sirsa, Ludhiana. Very bad experience that one is unable to find original replacement parts.

I have purchased the above device 9 four months back. I have now updated the latest window 10 on my system. Now your device E3121 does not Support the same. I now request you to kindly help me with a software that can Support for your device E3121. I did contact your customer care personal Mr.Santosh few minutes back. He was unable to help me. He just gave the mail id and said that you will help me to resolve the issue. Hence this compliant.

Komal Pednekar

Wed, 10/07/2015 - 21:36

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M Komal pednekar I have ordered honor 6 plus on 14th May 2015 which I delivered on 17 may 2015. I was very happy with my new phone. the phone features was beyond my expectations.In which it was return phone contains gorilla glass.which wont damage. Yes I ll give u 10 out to 10 but suddenly in a month my nephew drop my phone I was shocked to see that the glass was damage which it was gorilla glass.I visited your vashi centre which they told me that it is not launched in India. That was ready shocking fr me.Then I visited in dadar I got same answer which was pathetic from u all guys.m really disappointed. From past 3 month m using damage phone horrible service.really pathetic.

kamal Malik

Thu, 10/08/2015 - 15:02

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My complain is screen glass has broken of my Hawai honer 4x, Model:: che1-L04. But my city do not have any service centre. Now i have to go to another city to repair my repair my phone, that is really bad. I have to take leave for a day to go there. I have to waste my time to get it repaired. I dont recommend Huawei to anybody, pls dont buy it if you dont want to go through all this.

Pathankot
Punjab -145023

my phone is purchased from kuwait about one and half year back.Till now i did not get any notification to update software.Now the problem is with updating phone applications,using apps and downloading videos.So kindly take my request into consideration...

when i am trying to install manually android lollipop to my honor 6 plus, it says operation failed, can anyone help me to solve it.

vignesh bhat

Sat, 12/05/2015 - 12:55

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My model is huaweI u8815 my battery is not working properly. it suddenly switch off after on it charge it reduce to 80 ir 75. Please resolve this immediately my number is 7676890798.

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