Official website: Flipkart Online Customer Care Support Link
Company
Department
Customer Care
Region
All India
If the above contact didn't helped you, here are alternatives to reach Flipkart customer support.
Contact Number
1800-208-9898 - Contact details
080-49400000 - Contact details
1800-102-3547 - Contact details
0124-6150000 - Contact details
Comments
Feedback
Hey all,
Listen flipkart is one of the world largest worse services provider. one day I purchase a facial kit, the kit which provided by flipkart it was 2months before expiry date. While I complaint, they didn't give any response and I tried to call n times to customer, but the response which I got our will call back within 10 mins or 15mins, after some time i got msg we tried but ur not available. its 1week completed i didn't get any response.
Return & refund
if i purchase any product like pantry product and Beauty, Health, Grocery than what is the return & refund policy.
Activate my account
I have deactivated my account but now I want to activate it. i want to shop at Flipkart.
Irresponsiblity from flipcart bad customer service
Hello,
I am Sajjad Ali I hv thrown a complaint regarding havells water heater. You people told me that u will be coming within 72 hours but it has been 10 days. But u people doesn't care about ur customer n your service is very bad. Once d product is sold from Flipkart u r least concerned about d customer. N does not give a positive response. It is very bad to hear abt that u people r not worth.
Regards
Mohd Sajjad Ali
9030274965
Replacement
Dear Flipkart
I have purchased 2 phone mi note4. Nd I get it but when I start a phone so I face a problem with one phone problem is one phone headphone jack is already displaying without connecting headphone. And i make the call any one that time speaker is already activated. I want to replace my phone and I have already send a request but my request are not fulfill and now request are cancelled. And now replacement service goes.
So what can I do. Plz tell me I want to replace my phone. I called customer service but no one talking with me every time saying all agents are busy now we have to call in 4pm but no one calling me. So plz solve my problem other wise I am decided I go to customer Court for my justice.
Used product
I ordered a trimmer from Flipkart, when I got the product it has been local package not in Flipkart packing. but the product. After unpacked there was a used product, old battery and 2 things are missing. I return but the courier service didn't accept... So what should I do.
Exchange of order
I have bought a shoe from flipcart but it is but the size was different so i want to exchange the shoe. my order no is OD110508541489535000. The problem is that it is not showing in my MY ORDERS.
Products issue
Hello sir, your site blocked my account and i want to return my product. My complaint no iN1711141500330175675. 7014664170/ravimeena64170 @gmail.com my account detail.
Reactivate account
Dear Team,
My flipkart account has been inactive. Please activate the same ASAP. Please find the below mentioned account details for your reference.
Name: Vishnu Mahesh
Email id: mahivishnu90 @gmail.com
Contact number: 9746669144
Complain
Hello,
This is Aritra Sarkhel, and i have lodged a complain against you on Consumer forum regarding the return and refund for the product Billion Capture + which i bought on 15th Nov. And i will not withdraw the complain until you give me refund. My complaint no is 515894. Order Id- OD110753988971388000
Imei No. - 911608150033361.
Order cancel but still payment not refund
Hi, I have cancelled my order on 20th Nov due to delivery not done on time but still my payment not refund.
Order no - OD110784827345406000
Provide invoice no.
Dear Sir,
I bought lenovo vibe k5 plus on 20th July. But the invoice no. is missing. Please provide the invoice no. As soon as possible. The order no. is OD718003615000.
Fast delivery please
I've ordered 5 items and most of the time product reach at my place so fast but this 5 items it's take lots of time. I really want my product as fast as you can coz day after tomorrow is our function and I have to attend and although I'm planning to wear those product which is I order in flipkart and I m leaving after party. so, shall I get my product tomorrow. Thank you n must reply me.
Charger problem
I am received Red mi note 4 on 4/12/17 but charger is not supported.
Reactivate my account
My flipkart account has been deactivated and now I want be activate it but it is not activating. My flipkart account connected with my mobile no. It is not connected with email and when I enters the mobile no. And password he saw me "Account is inactive contact the customer support to reactivate it". Pl solve this problem.
Mobile no. 8577079412
Correction in buyers details
I have purchased Acer laptop on 10/12/2017. Recd on 12/12/2017. kindly send me tax invoice with changed details. OD110949792347575000
Oil India Limited - Omprakash
GST 08AACO2352C1ZX
501, 6th Floor, Mangal Deep Majestic, Jodhpur (Rajasthan) Mail - [email protected].
Damage of product
I have received a wired earphone of Philips on December 12, 2017. However larger, one side of my earphone disabled to work within two days. Actually I purchased this product after going through reviews. Flipkart promised replacement within 10 days. What shall I do to replace my product. I tried through customer care number, but they are always telling my pin number is invalid. I am expecting to replace my product without much Complications. So I am expecting from you.
Instant discount not given by flipkart
I want to purchase a moto g5 plus mobile in offer days by hdfc credit card then your system was not see the 10 % discount that time and then after one days i was only see for discount. so i purchase same mobile and your system was see the discount. plz check and refund my discount fast.
Flipkart register mobile number. 9427956062.
Delivery of wrong colour blanket
They have deliver wrong colour blanket due to that delivery person had not pick up the blanket. so how I will get my money back.
Returning goods
I had placed an order for a DVD, the product delivered was completely different. As per instruction in help center, I logged into my account, went to My Orders but despite my best efforts could not find any "Return" option. What is the point of having a Return policy but hiding the return option in such a manner that customers cannot find it? To top it all, no contact email address is available. It's pretty poor customer service.
Dear Flipkart team
Dear Flipkart team,
We received our product on time. But still don't get demonstration & installation by your technician. Your sent "ticket number for the Installation and Demo with bajaj is KOL0612170013220790-1".
Pl do needful earliest possible.
Thanks & Regard,
Chanchal Bera.
Refund my money back... Flipkart its so disappointed
I order an item cost of RS.11999 I paid it through internet banking on 12/12/2017 immediately I checked it in my Flipkart order cart nothing is there no order items no tracking information no message in my mail. I complained it to Flipkart customer care service,SBI customer service, and the bank manager which my bank account opened. All are telling from the higher authority they have to resolve only that blablabla some customer service from Flipkart that will be resolved after 10days, some are telling 45days. My complain ticket Id is PT9992234867164.. PLEASE kindly resolve my problem.
Fake company
Sent duplicate items, due to this my printer has damaged.
Regarding product received
Dear sir,
My return id 11101108071783580614, I spoke to your executive regarding my leeco phone return. He gave some instruction to follow. I followed his instruction, the software is already up to date, and then I gone for 2nd option for factory setting. Still the problem is not solved.
Filpkart had a good name of delivery good products to customer, I hope so, but I totally disappointed of the product which I received. Is Flipkart nowadays delivery unworthy products to customer. Kindly refund my money. I will go for other brand. I don't want leeco.
Thanking you
Umakanth
Ivoomi me 3s
Sir, i buyed ivoomi me 3s mobile phone three months after touch was not working, what can I do. please tell service centre at erode, tamilnadu.
Specified hp51 ink not delivered
Dear sir/madam,
i am using hp 5810 inkjet printer. i ordered gt51 ink black color two quantity for that printer. but i received epson ink four quantity four different color. now i am not able to use that ink. how to return it and get my brand gt51 in for hp printer. pls reply me.
Refund not received
Sir,
I had booked Samsung galaxy Mobile on 18/12/2017 costing around RS.23k. But next day I received mail that we couldn't send the product and refund shall be credited to your account within three four days, till date I have not received the refund to my HDFC credit card account. Please expedite as early as possible.
Rajinder Kumar Razdan.
Mob. No: 9419795777.
Poor and pathetic service
Very poor and pathetic service by flipkart and their curior partner ecart.i ordered a vacuum cleaner and got it on 2 January it was defective so I made request for replacement and I got msg that someone will come and pick ur product. i made a call to the person which no I got by msg for pickup and told him that plz come after 4 pm bcz m working he denied to come after 4 . After it I made many calls to costumer care regarding this they again again gave me time for next pickup and they told me that we have mentioned ur request for pickup after 4 pm but still that stupid ecart people denied to come after 4. when I called again to customer care they again gave me the same excuse that we made your fresh request. so from 4th January till today 22 January i am calling again and again for pickup that defective product and my refund but you people only want to torture costumer and not interested in returning our money. now I’ll wait how much time you will take to rply of my this msg.
Delivery person is not ready to deliver the order at doorstep
This is regrading order No. OD111408427484461000. The delivery person is very rude and arrogant in not delivering the order at doorstep. He is asking to reach out to him and pick up the address from his showroom. Also, his words are in case you don't pickup the parcel from my place then I would cancel the order.
CC is also useless after providing the order ID they are asking me for stupid details instead of providing the resolution. CC people just copy and paste the E-MAIL instead of reading the content properly. Please hire some knowledgeable people who at least show some curtsy to read E-mail's. VERY MUCH DISAPPOINTED WITH THE SERVICES PROVIDED BY YOU.
Thank and regards,
Pooja
Why my order reject to deliver
Your service is not good, it's a very bad service? I am regularly communicate customer executive but my problem is not resolve, then and I thought that now I can not help me.
I am not cancel my packega understand , you are cencel my deliver because you not know my address. plzz my order recent dispatch in address.
my mobile no- 8077692483
email id- eraamirraza [email protected]
How can I get my dress in two days
Can I get my dress in 8 feb,I ordered today, its urgent.
Payment done but order is not showing
Payment is done and 10999 is debited from my bank account but order is not showing in my order...
Plese check it out.
Unable to order anything
Sir, I am to inform you that for few days, I am unable to purchase anything due to your system process errors. Please solve the problem.
Send order to wrong address
I added address of Banda but Flipkart send it to Kanpur, thats how is its service. And later they also cancelled the order.
Order related
Dear sir,
My order polk audio speaker box empty.Plz give some suggestion or claim him.
My order no:- OD211496191626345000
My name :- pawan singh
My payment refund
I order Yonex GR 303 G3 Strung, received Konex Badminton Raqcket on 12.02.18, I am returned on 14.02.18 due to wrong product received (which not ordered) updatation on sight replace same product (which is order) on 20.02.2018, Today i seen replacement cancellation updated.
Why replacement cancelled, then my payment return back immediately. Your not sent my order product, which is i am booked that item required.
I have good impression on Flipkart, I hope expecting my payment return back, earlier never this type of problem not faced this is first time, This is issue solve at immediately,
Order No Order ID
OD211475163653182000(1 item)
Ravinder,
9963059816
Product not working
My ipro power bank order number is OD110568373059871000 ...I ordered ipro power bank 13000mah, invoice-dt-24-10-17...revive on but my power bank was not working. lot of small lines of my ipro power bank. so please replacement or refund is ok...I also complaint many times but not responding to the customer care. please response and responding me please sir. my mobile number is: 9937733254.
Nokia E5 mobile complain
Dear sir/mam
I am regular user of your site and always buy product from your site when product are not good I have returned and when product are good we use them. But this time I have purchase some product in your site but product are not and I try to returned but this time I face some problem from your site my ID and password is blocked.
My no is 7004583935 this is my flipkart login mob no pls solve this problem I am wating for your earliest response.
Regards
Shambhu Kumar
Mob :- +91 7004583935
IN1802141208184786021
Exchange skullcandy earphone
I purchase this product. In this earphones one earphone produce more voice and Vice versa. Sir I haven't learnt the email I'd or password. what is the process of exchange the earphone.
I did not received my order
By telephone I received this message:
On Track: Your Acer Aspire 3 Core i3... with order ID OD211675121748962000 is on its way to you and will be delivered by Saturday, 03 Mar'18. But may be on that moment I was out and I do not know what I need to do now.
Invoice copy
Please send me a copy of my invoice on my requested email ID sanamjitrandhawa @gmail.com. My order number is 518030187832102101. Thank you.
About EMI
Is there bajaj finance available for Redmi note 5 pro... yes or no?
Product received in damaged condition
Refund amount, product was received in damaged condition. I have already complained and asked for return of amount but i only keep getting promises.
15 min before i was waiting
15 min before i was waiting for mi note 5 pro and status is out of stock. Note 5 pro is online product, so why this mobile is available in shops. They r selling this product on 20k, this is not fare because of them i cant avail the product, How did they get that much stock, Pls do something.
Different products
Flipkart is a big fraud company, my order no 211761177316824000 different shoes come... and but no response, no return and no my money not refund and consumer court complain no. 656670 ok.
Shipment not yet received: Karbonn Titanium Jumbo
Dear Team,
Since we couldn't able to reach you customer care number , regarding awaiting for the sub shipment (mobile KARBONN TITANIUM JUMBO) delivery for last 3 more days. But no response from your delivery partner tracking Num: EKART FMPP0147512027.
We would like to know the ordered shipment status n urgent basis because it was order quite surprise gift for my daughter birthday but it's totally failed.
Apr 01, 2018
04:19 pm
Undelivered. (Rescheduled to: __dd-mm-yy__)Ekart
Uthagamandalam, India
Mar 30, 2018
10:50 pm
Undelivered. (Rescheduled to: 2018-03-31)Ekart
Uthagamandalam, India
Mar 30, 2018
10:50 pm
Out For DeliveryEkart
Uthagamandalam, India
Mar 30, 2018
04:16 pm
Out For DeliveryEkart
Uthagamandalam, India
Mar 28, 2018
12:42 pm
Received at CB_LMDEkart
Uthagamandalam, India
Treat us urgent ! and revert else contact asap
Kindly to await next escalation level
Thanks
For Ganesh pandian
9840761143
W5/172, Chathrapatti Road ,
Aranmanai Pudhur
Theni.625531
Infinix Hot S3
The service is too bad the phone is over heating the technician didn't gave the useful reason. The major problem is the Option of ''Quick start apps'' from system UI is missing what type of issue is this. And still facing issues and flipkart is always rejecting replacement request.
When i get this product that time it was ok but now that quick start apps option from gesture and motion is missing. I had attached the samples before it was showing but now no option. Please help me in this.
Thank you
Item not found in the packing
Item not found in the packing. No wrist watch inside the box. Flipkart please refund my money.
Sent wrong item and No pick up, no refund
I had ordered for two different color and design Wall Clocks. But FlipKart sent me two same color and design Wall Clocks. I asked to take back one and refund. But they didn't pick up nor refunded my money. I need my refund of Rs.440/- at the earliest.
No serviceability for seller location
My seller pick up in code is showing errors and i think pick up is not available in that area. Pin code is 110025.
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