[email protected]: Reliance Jio Customer Care Email

Company
Department
Customer Care
Region
All India
Note
Contact Reliance Jio customer care at above email.
Jio customer support responds within in 24 hours.

If the above contact didn't helped you, here are alternatives to reach Reliance Jio customer support.

Contact Number

1860-893-3333 - Contact details
1800-889-9999 - Contact details
1800-896-9999 - Contact details

Support Link

Official website - Contact details
 - Contact details

Comments

Makwana Jigneshbhai

Fri, 02/02/2018 - 21:00

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I have buy jio sim and retailer ask me the offer is activated for 84 days but in my jio app shows me your offer is 28 days the retailer was fraud with me. so please solve my problem.

Only jio phone is activated plan 49 plan. but another phones why accepting 49 plan. How to refund our amount 49 rupees please reply. How to refund my 49 rupees? My mobile number 7904119391.

Pooja verma

Sat, 02/03/2018 - 12:05

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Dear sir /mam

I purchased a new jio sim from from jio centre on 31 St January..and I said that jio consultant to get me plan 1Gb per day , unlimited balance for 28days ..but he did wrong recharge and gave 2 GB for 28 days
Please resolve this issue , either refund my money or give me a new jio plan.

Thank you
Pooja Verma
Jio no. - 9518811939
Handset - Redmi y1

Satyam Singh

Sun, 02/04/2018 - 11:30

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Dear sir/mam

Request u to plzz provide network at my village araila saifabad pratapagarh. I had made a lot complaint related to the same issue at 199 but no one cares for customer.

Vishvaprakash

Sun, 02/04/2018 - 18:04

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My No jio TV , Jio cinema not working in last six months pls solve my problem.

Ajit jadhav

Sun, 02/04/2018 - 21:46

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I'm using jio sim no. 7972201923 ,but while using jio music & jio tv both on phone programmes not starts and they shown a massage on screen that opps you must be on jio sim and jio music and jio tv not run i m fed up with this if you not scrutinized this problem I will port it on other service provider.

I have your jio sim but its not making any call with any no. Even on 1977 and I tried almost connecting so please help me out I am not able to have your services

Ashisa paikaray

Mon, 02/05/2018 - 20:46

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Why don't show my voucher in my jio app?when i click voucher it shows blank.

Sir I am not able to make any call from my jio4g voice since from 1 week I called on 198 but they didn't help me out so plz check the problem and kindly look into it to solve it.

Sagar Pasare

Wed, 02/07/2018 - 16:17

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I have jio 4G sim last 10 months but now a 8 days not working data & voice call so that i call customer care before 4 days but till that service is not done. Very poor service. Immediately solve my problem.

Arif khan

Thu, 02/08/2018 - 14:59

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Sir, I can't even use browser properly jio is the worst net I have ever use in my colony .. my address is Manipur , Imphal west police colony my phone no. 7005597076 my handset is MI redmi note 4. please help net is very poor thankq.

As I have got jiofi with sim 6281119686

My plan expires on 12th feb 2018, now i am interested on plan rs.399 , if I would like chose payment it adds prime member ship fee rs .99 which is a duration just one month i.e.31st march 2018. According to ur policy the prime membership would be cover 1yr from date of prime membership paid other wise it is un justifies to the consumer.

Hence it is requested to avoid prime membership fee for my jiofi sim 6281119686.

Dear sir/madam
I bought a jiofi 2 on rs 1999 dated 06/05/2017 is not working well.
Imei : 911560805234185 its battry last when plugged out for 10 minutes. What i do. When i went to jio service center the executive said me to change the battry on rs 560/ what i do. When i purchaged it that time shopekeeper told me about one year warrenty. But now service center executive denied. He says

In my area bilariya ganj, azamgarh, up is very bad network, and some time showing no network. please attention for my request and improve the network.

Manish Kumar Prasad

Sat, 02/10/2018 - 22:00

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My jio tv has stopped working. It's notifying I must be donated to jio SIM or device (it is already I have). Then what is issue.

Competitive field students can use only just browsing purposes but he maintain daily 1 GB loss his time. he much more time spend grabsites. Soo this point is very very important. Plzzz slow speed data balance for competitive world students. In India 20 crores unemployed users available. plz do something.

Niyaj Shaikh

Sun, 02/11/2018 - 09:48

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Past 3 days jio tv is not working in my mobile. Always it say's that my network is slow but all other apps related with mobile data are work properly in my phone but only jio tv is not working in my phone. So what can i do??

Chandra deep kumar

Sun, 02/11/2018 - 10:09

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Jio 4G network is a very bad, I hate this network. my net is a working a very very slow. I hate jio network and jio communication. my address chitkohra bridge, gardanibagh, patna, bihar.

Kunal Kumar

Sun, 02/11/2018 - 16:13

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Sir i cant use net properly due to slow speed of your net. Plz improve your network facility or or speed at ayodha bypass bhopal m.p and my jio no is7974925485.

Vitthal Patil

Sun, 02/11/2018 - 20:17

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Bad network my sim was not working. No calls and internet only no service will be provided. Plz help me to restart my sim.

Surykant awasthi

Sun, 02/11/2018 - 20:43

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I have a mi a1 handset . I am not use properly net after 1 month. I complaint to 198 call center 2 times. They answer me you wait 48 hours to resolve your problem. I call after 48 hours to answer me I will try you call were you are not in coverage area both time. Pls I request to you please solve my problem and talk to my area network team.

Area - Bhopal saket nagar

Manoranjan Hira

Sun, 02/11/2018 - 21:39

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In my mob.set there was my Jio Sim vide no. 8617705158. Kindly block my number immediately. Police Diary done on 11.02.2018.Kindly inform me in mob.no.8961470179. With regards.If required I put my dt.of birth 01 10 1952. My father's name. Late Narayan Chandra Hira.

Bullshit, we can not delete my statement call history and massage history, in my jio application.thats not right... inconvenience we can not erase our call history in my statement. this is not good... we have rights.

Dharambir singh

Mon, 02/12/2018 - 15:42

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Dear team
As per store team. I want to close my jio number. My number is postpaid. Store team says your number is postpaid we do not close manually. He speak with OBL he says take ID proof and note all thinks. I was handover it. This communication is December month . He says now your payment will not deducted from your account. Again month of February bill payment was deducted from my account. Please refund my amount. My jio number is 8708345457. please close my account and refund my money. I'm not using sim since September month. Why I'm paying bill. Please help me and revert me ASAP.

Rijnesh Raj

Thu, 02/15/2018 - 19:37

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I have got wrong notice i am not misusing voice call. i make only my personal call i have engaged. so i talk daily more than 5 hours if jio has no call limits then why am i getting notice?
Your notice is..
We notice that your Jio number 62...58071 is being misused to make abnormally high number of outgoing calls. This is a violation of the terms and conditions under which the services are being provided. Please take immediate action to discontinue such misuse, failing which your free voice services on this number will be curtailed/discontinued without any further notice.

Mihir Barshikar

Fri, 02/16/2018 - 08:09

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in my house there are 2 jio users and from few days no network is coming in my area.. And in other places there is high speed network. it happened suddenly i was having High Speed network at my area upto 5-6 mbps download speed and then suddenly my network was gone and it was showing no service.. please fix this.

I subscribed to the Reliance Jio fiber in the last week of January. Was assured of extremely good speed. Initially it was fine. But its not been even a month and the speed has reduced drastically.I met some people from the company in the building premises and complained to them about the same. They admitted that they had received similar complaints and their technician was looking into it. Kindly resolve the issue immediately. As of now I am not happy with the service at all. I was better off with my earlier service provider.

Shivashankar mn

Sat, 02/17/2018 - 21:28

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I got a new jio sim and used the free 4G service but after 6 days now my sim was not working. No calls and internet only no service will be provided my 2G data pack was finished after that my was also not working. Plz help me to restart my sim.

V P O Dadanpur District Jhajjar Haryana 124103 . Very poor network in this area while Jio tower is very near.

Sravanthi

Sun, 02/18/2018 - 09:48

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Hello sir/mam
I updated my jio voice call 2 days back and I can't call anyone its always showing jio voice call connecting.

Nitin Bhati Gurjar

Sun, 02/18/2018 - 21:25

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My network is very poor and Jio T V is not starting, please end my problem.

Sunil Kumar Rajak

Mon, 02/19/2018 - 15:33

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Sir, I got call drop problem of many days.sir I completed many times of your customer care .but .I have any response.this call drop problem is all numbers. pls sir solved my problem. my location is goa Cuncolim.

Vivek kumar rai

Tue, 02/20/2018 - 11:49

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I want to resume my jio number and yesterday I went on a jio store. I saw the retailer and customer care executive blame each other for my work. both can not decided who will solve my problem finally customer executive told me that retailer have to solve my issue, I can not help any more. Retailer told me I can not resume your sim card and he treated very badly with me I can't explain. His name is kundan and his store is on bhootnath road, patna near NMCH patna bihar.

Ashish Lodhi

Tue, 02/20/2018 - 15:30

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I have jiophone and the phone recharge are very good like 49rs unlimited call 50sms 1GB data for 28days. but i want more days like 84days but the plan is expansive 399rs. and the plan for android phone but i dont have android smartphone. i know that 399rs plan is also working in jiophone but i dont want it because my data use is very poor. so i want new plan like 49rs and if we are doing + 49rs plan more than three time so answer is 147rs and i want the 147rs and benefit. i suggest 150sms 3GB and unlimited voice call for 84days, but how is happened and tell me guys how is this 147rs plan for jio phone. i think the plan is very good for jiophone.

Make Jio to jio calling free for permanent users. This facility start all jio number plz change ur plan.

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