0120-4904820: Yatra.com Customer Care Phone Number

Contact No
0120-4904820
Company
Department
Customer Care
Hours
7am - 12am, 7 days
Region
All India
Note
Register your complaint on Yatra.com call center number.

If the above contact didn't helped you, here are alternatives to reach Yatra.com customer support.

Contact Number

1860-5000-800 - Contact details
1860-5000-600 - Contact details
0124-4180820 - Contact details
0124-4180815 - Contact details

Email

Support Link

Official website - Contact details

Comments

My Train ticket is not booked and I want my money back into the same bank account my reference no is 081275493705 and YT25997513

Yatra.com

Thu, 12/14/2017 - 09:36

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Dear Customer,

Thank you for contacting us at Yatra.com!

We would want to inform you that we have processed full refund against Yatra Reference Number -: 081275493705 on 08 DEC 2017. In case of refund to bank account/credit card, yatra takes 24 Hrs to process your refund. Further the private sector bank may take 2 to 3 working days and public sector bank may take up to 7 working days for the refund to reflect in your account.

We hope this helps resolve your concerns. Should you require any further assistance, please call us on 955 5800 800 / 1860 5000 500 For holidays please call on 18602002323.

Regards,
Yatra Care !

Yatra.com

Sat, 12/16/2017 - 21:46

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Dear Raj,

Greeting from Yatra.com!

Request to kindly share your Yatra booking number for us to assist you.

Thanks
Yatra Care

Albert P V

Tue, 12/19/2017 - 17:04

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I have booked ticket online on 19-12-17, using credit card. Money got deducted but ticket not received. Unfortunately customer care number (9266668600) is also wrong. Kindly refund my amount.

Yatra.com

Thu, 12/21/2017 - 00:32

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Dear Albert,

Greeting from Yatra.com!

We regret the inconvenience cause to you. Kindly share your register mail ID along with the amount charge from bank for us to assist you.

Thanks
Yatra Care

Dinesh kumar

Sat, 12/23/2017 - 13:22

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My flight only cancelled due to runway closed one month in that place but I don't get refund amount. this thing is informed to me by airline directly.

Dear Dinesh,

Greetings from Yatra.com!

We hereby would like to remind you to share the required details. This will enable us to assist you in resolving your concerns.

Regards
Yatra Care

Dear Dinesh,

We are changing the status of this post to “Resolved” as we have not received any response from your end. For any further queries please feel free to connect with us.

Warm Regards
Yatra Care

Hello , My ticket is not confirmed and amount is deduct from card. Kindly refund it. I already sent you mail but you did not reply me.

Yatra.com

Wed, 12/27/2017 - 08:15

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Dear Raju,

Greeting from Yatra.com!

We regret the inconvenience cause to you, Kindly share your register mail ID along with the amount charged from bank for us to assist you.

Thanks Yatra Care

Yatra.com

Wed, 12/27/2017 - 17:16

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Dear Dinesh,

We regret for the inconvenience caused to you!

Would request you to please share the Yatra booking reference number to enable us to assist you.

Thanks
Yatra Care

Yatra.com

Thu, 12/28/2017 - 13:24

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Dear Kunal,

Greeting from Yatra.com!

We would like to inform you that refund of INR554.00 was processed from our end on 25th Dec 2017 in your same mode of payment. If payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account.

Thanks,
Yatra Care

Yatra.com

Fri, 01/05/2018 - 17:31

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Dear Raju,

Greetings from Yatra.com!

We are changing the status of this post to “Resolved” as we have not received any response from your end. For any further queries please feel free to connect with us.

Warm Regards
Yatra Care

Subhash Jain

Sun, 01/14/2018 - 07:17

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I have booked my Hotel reservation for Suite Room in Krishna palace hotel Faizabad of 14/1/18 to15/1/18 through online by my Credit Card and my money rs 5498 has been credited in their account that I have confirmed from Credit Card dep but up to now my booking Ref no has not come.
I am from Jhansi and my contact no is 9415031320. Kindly help

Bidyut pawan H…

Sun, 01/14/2018 - 23:17

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I tried to booked train tickets but ticket was not booked but my money is deducted.Please refund my money urgently.From yatra an I got a mail that money refund has been processed. But money is not refunded in my bank account. Why you all don't give immediate response to this things. My reference numbers are

130188396015
1301811103718

Keshav Raj Adhikari

Wed, 01/17/2018 - 16:56

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Hi team,
I have been talking to your executive since 2 days and I have no proper response from anyone, i booked two tickets from Guwahati to pune, money has been deducted but the ticket was unconfirmed, executive told me that refund has been initiated, i haven't received, i need to travel urgently and i need those tickets and not the refund, i have no more funds to booked another ticket, pls get it sort by EOD, i do not want to hear these line again “We regret the inconvenience caused“. I NEED TICKETS URGENTLY.

Dear Keshav,

Greetings from Yatra.com!

We would like to inform you that the booking was not confirmed due to some technical glitch and your refund has already been processed from our end on 15 Jan 2018. Please find below the refund reference number received from the bank. Kindly share the same with your bank for the refund details in case the bank denies for the same kindly share the written document with us and we will take it forward with the bank.

Refund reference number: setl_9QCLVOITRTYBGS

Best Regards,
Yatra Care

Arun babu

Tue, 01/23/2018 - 11:07

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Dear Team,

I have done all payments including seat selection at time of payment to you and its mentioned clearly. But now indigo not confirming the seat as i selected and asking to make 800 inr extra payment. Please check and let me know the status. Passengers waiting for flight today. PNR RJ564R

Dear Mr. Babu,

Greetings from Yatra.com

We regret the inconvenience you have gone through. We would like to inform you that we have initiated the refund of INR 800.00 from our end on 30 Jan 2018. Kindly Note, Yatra takes 24 hours to process your refund. Further, the private sector banks may take 2-3 working days and public sector banks may take up to 7 working days to refund in your account.

Best Regards,
Yatra Care

Subhash jain

Tue, 01/23/2018 - 12:02

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Done booking online for room in Krishna palace hotel Faizabad on10/1/18
Money was deducted to Yatra-RAZORPAY 281 through my HDFC credit card amount rs 5498/-. I haven’t received any booking Ref no and on reaching to Hotel in Faizabad on 14/01/18 Room was not booked by Yatra so this is cheating. Kindly refund back my money.
My mobile no is 9415031320

Dear Subhash,

Greeting from Yatra.com!

We regret the inconvenience cause to you. As per our records booking was not generated and refund of INR 5498.00 has been processed from our end on 25th Jan 2018 banks may take up to 7 working days to refund in your account. We would request your patience for the same.

Best Regards
Yatra Care

Akhilesh jangid

Sun, 01/28/2018 - 17:49

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Hello, I have booked a train ticket from yatra , the amount has been deducted from my account but I have not got any ticket. plz refund my money soon.

Reference NO- 280187228835

Yatra.com

Fri, 02/02/2018 - 18:29

In reply to by Akhilesh jangid

Permalink

Dear Akhilesh,

Greeting from Yatra.com!

We regret for the inconvenience caused to you. Due to some technical issue in the payment gateway booking was not confirmed, Hence full refund of INR 155.00 has been processed in your same mode of payment and refund of INR 17.00 has been processed in your Yatra e-cash wallet on 28th Jan 2018. Kindly Note, Yatra takes 24 hours to process your refund. Further, the private sector banks may take 2-3 working days and public sector banks may take up to 7 working days to refund in
your account.

Also Note, do not consider Saturday and Sunday in working days.

Best Regards
Yatra Care

Shilachand

Sun, 01/28/2018 - 23:14

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Dear sir
Kindly cancel my ticket from New Delhi to Nagpur by air India schedule on 29 jan18
Kindly refund the amount... Z9P5L.

Dear Shilachand,

Greeting from Yatra.com!

We would want to inform you that we have got the request regarding cancellation on 30th Jan 2018. As travel was on 29th Jan 2018 as check passenger was no-show and refund has been processed as per no -show charges INR 66.00 in your same mode of payment on 30th Jan 2018.

Thanks
Yatra Care

Vipita paul

Wed, 01/31/2018 - 01:09

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Can you change mailing id for account of mine, it's maryvipipaul @gmail.com but account shows vipipaul @gmail.com. As Ive booked tickets but not able to get in hand as it's getting delivered to wrong mail id.

My refrence no is 3101851118373
Booking date . 31 01 2018
Cancletion date. 31 012018
Not refund my amount and no communication by any person.

Dear Zishan,

Greeting from Yatra.com!

We would like to inform you that refund details has been shared with you on your register mail ID, Request to kindly check with the bank. In case bank deny for the refund, Kindly share the written document from bank and we will take it further.

Thanks
Yatra Care

yatra.com

Thu, 02/15/2018 - 06:51

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Dear Zishan,

Greeting from Yatra.com!

We regret the inconvenience cause to you. We would like to inform you that refund of INR 589.00 was processed from our end on 31st Jan 2018, Kindly allow us some time to share refund details.

Best Regards
Yatra Care

Rakesh Giri

Fri, 02/23/2018 - 23:59

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Hi Yatra Team

I had booked the ticket from your portal and due to some emergency reason will not able to travel on initial dates. so would request to you please cancel the below ticket and advice about the refunded amount to be credited on my account.

PNR: RIF2MH - There are three passengers - Rakesh Giri /Radha Devi /INF, Harsh Giri

For more details you can write me email on my registered email address.

Dear Mr Giri,

Greetings from Yatra.com!

Thank you for contacting us, we have requested our team to forward you the cancellation charges and refundable amount. Please feel free to connect with us again if required.

Regards,
Yatra Care

Dear Rakesh,

Thank you for your patience!

We would like to inform you that as we have checked our team was in contact with you regarding your cancellation query with refund. Hope your query has been resolved now. Hence, we are changing the status of this query to resolved. For any further assistance feel free to connect with us.

Thanks
Yatra Care

Dear Rakesh,

Greeting from Yatra.com!

We would want to inform you that booking stand cancelled for all the passenger's and refund of INR 2449.96 has been initiated from our end.

Thanks
Yatra Care

Dear Mr. Giri,

Greetings from Yatra.com!

As per our records the booking has been cancelled and we have processed the refund from our end on 16 Jan for INR 1054.01 and on 03 Mar for INR 2449.96. In case the payment has been made from a private sector bank the refund will take 2-3 working days and for public sector banks the refund will take up to 7 working days.

Best Regards,
Yatra Care

Yatra.com

Sun, 02/25/2018 - 09:43

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Dear Rakesh,

Thank you for your patience!

We would like to inform you that as we have checked our team tried to contact you. However, could not connect as the number was not reachable. Would request you to kindly share your availability and preferable time to connect. Kindly also share your alternate number if any. We will be please to assist.

Thank you
Yatra Care

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