[email protected]: Yamaha Motor Customer Care Email
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Comments
Complaint
I ajith as a owner of fz .my bike is missing on ride time.i take my bike in service center in muvattupuzha pvs yamaha & in pattimmatom know one can identify the problem kindly help me
Asking for unnecessary charges
Yamaha dealer of Bhiwani all staff is fake... They are asking for unnecessary charges for motorcycle service.
Complaint for sevice
I the owner of yzf r15 v2 my is 1 5 year my serviceing has not complete. i go to service centre for a bike problem but they not shut out my problem and also he changed the parts and take charges when my bike is warrenty period. i change the parts but my problem is same. the dealer is no worried for my bike the dealer technician also repaired the hero bike and unnessesary out of service bike repair in charges. plz help me sir i am so helpless. Sai ananta automobiles balasore.odissa.
Always having starter problem
Sir, I'm Mr.E Lanney, I had bought a fazer from the moolakadai branch, and repeatedly having starter problem. they've replaced my battery and also replaced the coil twice for which I have paid and have a bill to prove... but now the problem persists. please look into the matter. my vehicle no is TN05 AY 2548 and chassis no is ME145S0D7E2009899
MY email address is eslynlanney @yahoo.in
Thanks...
No bike insurance
I bought a Yamaha bike FZS from you 10 days back but i am not getting insurance for it. Plz help me.
Bad service of Fz v 2
Hi am from Hyderabad 5day's before I have done my 5 service on old city LB nager Yamaha showroom but service r very bad y because my bike now mileage 30 today will went to showroom they told that r u running in local sir.. Ntg problem. so what should I do now. Please inform your service center.
Complaint about scooter
I am owner of Yamaha ray-zr. it is the very bad experience I go in service Center but they are not solve my problems. this is very bad company bajrang sales corporation sona vihar alwar rajasthan. my scooter mileage is only 20kmpl and company claim the average of 66kmpl and full body noise problem. I complained many time in company but they are not solve my problem. please help me yamaha.
Vehicle service issue
I purchased Yamaha Ray-ZR on 8th december 2016. vehicle no is TN39 CA 4383, engine No. E3N8E0451210, Tirupur. Dealer ULTIMATE BIKES, TIRUPUR. Almost 3 Months completed now my vehicle is crossed 3800 km till now i did not complete my 2 nd service. At the time of scooter purchase Marketing people said with in 3 hours your service will finish. Now i am visit to service center they said 2 days for 2nd service continuously 3 days i went to service center again & again they said same answer and very poor response. I don't know their only motive in sale not a service.
Really i feel now why i am choosing yamaha scooter. 1st service also doing same thing. Kindly take a immediate action to this problem other wise i did not refer any one buy yamaha.
Self start problem
I purchase Yamaha fascino walters dealer in kilapuk 15/04/2017, vehicle no tn01bc0613. Self start is not working, iam taken bike to walters dealer they will give the delivery bike is not good condition. That service person told me rectified the problem but after one week same problem occurred. Then I took bike to walters dealer service but they kept the bike 10 days in service station and then that service person told the self stater is not working its you have to pay. Is the way to treat the customer?
Very long service period
Hi sir,
My Yamaha alpha met accident on 100 days before i have give the bike to SS motors in hosur for service. they said we dont have the spare in stock so we get the spares from delhi, so it will take time to correct this problem minimum 20 days. After 100 days also they are not ready my bike if i asked we dont get the spares so they are asking frequent excuse. so please give back my bike as soon as possible to me.
Complain
I buy a FZ25 on 01/07/2017. Today I ride in the rain. I Feel on riding the water is scattering on back side of rear rider. This is very disadvantage of this bike. Please give me the right solution. I want to replace the rear mudguard with FZS F1 mudguard.
Spares request
I want to buy an Yamaha RX135 from my friend i want to know spares for 4 speed are still made.
thanking you
dinto
Signature foregey
My signature forgery by your showroom, please contact to me immediately.
Worst service i ever seen
I bought my fascino from deshini yamaha thanjavur. i repeatly informing for the same problem but as a authorised dealer they cant able to rectify my problem. then for what reason they should have the dealer if they cant able to satisfy the customer. i fedup with this dealer.
Ragistration for bike
Sir I purchased saluto Rx 110 Yamaha motor cycle 17-10-3017 but not registered yet.
Frame no. meise77m1h0045879
last service 6/10/2017
job. details card no. 1525
klm.12342 presents klm. 14300
agency name- bhati motors -bhiwadi
lssue bike -fassino scotty blow white smoke & seems some engine issue. sub dealer bhati motors bhiwadi refuse our complaint.
my mob. 7988839443
Poor service and misbehaviour of staff
Hi... I have visited at Yamaha authorised dealer (Kings motor)at Baner-Pune. No staff were available since 1:30 to 3:00 pm. Staff was very rude they are not responding properly and Services are very poor. I’m very unsatisfied with the service and it’s my big mistake of buying a bike of Yamaha. I have submitted bike at 3:10 and they said to handover the bike next day at 4 pm.
Yamaha saluto sheet cover
Details: Name of the company- yamaha Model- 2018 Vehicle No.- Na RC No.-NA chassis no; ME1RE352AH0030394 service center name and address- manjeet motors, near mahindra showroom. Date of purchase: 5/1/2018. Problem Details- As per consumer he purchased yamaha bike and after 3 days his seat cover got torn and company is not providing any solution , so he wants to complaint regarding this. Expected:- want replacement of seat cover.
Agent Remark: Advised him to send the mail to company and wait for company response [email protected].
Yamaha fascino scooter problem
I buy 6 months ago the Yamaha fascino. it troubles with some issue. I already informed u but again it's stopped while in running. I am not satisfied with ur service pleases respond my issue.
Unnecessary charges
I have purchased Yamaha fz fi 2.0 on dec. 3, 2017. Now, after 4 months bike is not well like at the time of purchase. i want my money back as soon as possible.
Bad service
Your worker of service center of thane phokharan road are badly treated to customers. They told me bike will ready at 7 pm so I wait their. After 2 hours he told me you will not get your bike today come tomorrow what this nonsense.
My bike parts damage
My bike is Yamaha Saluto 125CC black colour and its not working properly. Gave the bike in Yamaha auto agency on 3rd Apr 2018 but haven't received the bike till today. They are saying the spare part has not been send by the company, they will give the bike once they receive the parts.
Where to buy parts online?
I bought a Scooter Yamaha Cygnus Ray ZR. I have driven it only 2600kms. I need spare parts like leg shield and back panel bt when i went to Yamaha dealers in srinagar j&k no part is available. They told me parts will come after 1 week but nothing happened.
So i request Yamaha to inform me how can i buy these parts online?
Request for new model
I have a request that people like Yamaha RX100 and RX135 a lot, please launch its new model in the market. But dont change its sound.
Head overall maintance of my Yamaha saluto model
I have purchased Yamaha saluto on july2015 & it's running is only20000 KMS. Presently there is 'head overall' maintenance? Is it quality of Yamaha? This maintenance work cost is 6500Rs. Is it Yamaha the brand? And what about warranty / guarantee?
How should we trust Yamaha? Your promise is 78 kmpl milage but now I get only 30kmpl due to head overall maintenance. What should I do ?
Complaint
Sun motor service in anna nagar alaudeen give a good service but that person not here till now.
Rc card problem
I got a new bike but showroom presn is not give the rc card 1 years ago but showroom pircn is not give the rc card. I am registered for camp lante for lahari motors and green city also rajesh r. 8861191294.
Regards service and not giving a bill for disk lube oil
Hello sir am Deepak Bose from Karur (TN), in karur Krishna mobikes. I do service in the show room but they did not do properly I do my full service on feb 27, 2018 but they did not check my full service and I have a complaint in my bike they did not check the lube oil on disk brake.
So I do again service for Disk lube oil, in than show room I was there and am seeing how they work, they go out side and by a lube oil and fill the lube tank and it’s is a not a Yamaha product and after I paying a money they did not give the lube bill they cheating the customer in karur show room I pay the bill for 600but they give the bill for 453 and I not satisfy the full service. pls take immediate action.
In this I attached my 2 bills copy pls refer and take immediate action on Krishna mobikes.
My contact number 7418448863
Query
Sir I have purchased an R 15 (DL10SR 9185).
Back in 2015, due to some problems I couldnt pay my EMI, can u pls let me know the remaining amount since I haven't got the bikes paper
Reg: Quality issue in Yamaha FZ bike version 2.o
Dear sir,
Myself Sivabbalan from Chennai, i had bought the New Yamaha FZ FI V2.0 bike on the Month of November 18 in Madurai. I already had 1 Service in Chennai at Vijay Bikes Sriperumbudur. I had given my bike for 2nd service early at @2100 km on 9th feb 2019 and insisted service engineer regarding noise in rear end of the bike. After servicing and again i heard the abnormal noise at rear end while running at 60km speed of my bike and i have shown practically to the mechanic of the showroom, then i leave my bike at Yamaha showroom on 13th Feb 2019.
As per showroom mechanic suggested that the rear wheel hub is slghtly bend. But i have not crossed 50 KM speed but as per suggestion from mechanic the wheel has been bend due to over speed the bike rear hub is bend but without any damage in front wheel hub how will the rear wheel bend i think this is the quality issue of Yamaha. Request you to clear the issue as soon as possible because i referred Yamaha in quality aspect only.
Regards,
Sivabbalan.S.M.
Yamaha R15 spark green
My bike which got an accident and I need some parts to replace it i gave the bike last at September 3 2018 but till now still the parts are not replace yet and bike is not given back almost 5month s over in ur showroom yamaha showroom VL motor's in karraikudi I need to lodge a complaint on that showroom.
Bike not started
I have purchase a FZS-FI V3 on last one Month but from last 2 days it's not started. Getting Error Code "Er_1"
Kindly suggest me further process please.
About passing
I purchased Fz from satara , Maharashtra India on 26 Aug 2017 . dealer didnt passed my bike yet. chassis no -ME 1RG4425H0033533. plz help me.
Bad staff
I waited for a longtime in they were not attending my bike.
Spares parts
Need original spares for RX100 chain gaurd.
Temporary number
My name is Vipin yadav. i purchased a new Yamaha Fascino scooter from the northan motor faridabad haryana . the date of purchasing is 7th oct . but i dont get my temporary no to the till date. and i m going to the dealer to get my temporary no. The employees behavior to the customer is very bad. They are behaving very rudely and not giving my temp no. So u can take any action against it, i will be very thank full to u.
Thanks and regard
Vipin yadav
Complaint Regarding front suspension oil leakage in Ray ZR 2020
I have found oil leakage problem in front suspension Left side of my cygnus ray ZR which was purchased on June 22nd. 2020. this problem found in Dec.2020 .Problem rises After five months from purchase. I ride the scooter safely. Now I told the dealer about this problem he advised me that he will order the seal and it will changed. I want to know how the suspension leaked without any hazard. If it leaked why the dealer ignore to replace the suspension. Give me solution soon other wise I will take Another leagle step.
Dealer: Baba vahan near Hanuman Mandir , Kularu Ghumarwin Distt. Bilaspur (H.P.) 174021
Tank cover not closed properly
Good morning Sir,
I buy new FZ S Version 3.0 from Suryaprakash motors pollachi. My tank was not closed properly. Many times I reporting dealer service manager. He is not response properly. Kindly sourtout my problem.
Bad dealer behaviour
Dear Sir , Your bike are so good and your parts are excellent. but your dealer behavior and service are so so bad.
Yamaha R15 BS6, engine valve noise
I purchase new bike yamaha R15 (MH 12 ST 4260) FROM Satav Moters Pune. completed 3 Free services. I talk with Showrooms service manager that I showed them the bike twice they have given the engine Valve centering both time. steel same sound starts immediately after 10 days. I have requested him he does not answer properly. he said that I will have to do your vehicle engine work.
So please my request to you my vehicle problem solve immediately pay attention carefully.
My Mobile : 8805032537
Start problem
I've bought my fz25 from luit Yamaha, Guwahati (Assam) on 14th September 2021. since from January 2022 I am facing this issue of starting problem. I had pushed my bike to the service center two times in service center they having changed spark plugs 2 times, 1 time fuel injection. since 1 months I having this problem in the dealer they don't respond nicely.
Bike rusting issue
I am disappointed with the rusting issue on my new bike despite regular maintenance. Urgently seeking resolution, I request either a replacement or appropriate repairs to address this.
Worst yamaha showroom
My bike was damaged and handed over to Yamaha showroom (punjab hotel junction skanda moters) in Visakhapatnam on 5th Feb 2022. but till now my bike was not repaired. I was visited showroom more than 20 times but every time staff saying spare parts not available worst yamaha service centre. please take necessary action.
My bike display warranty not accepted
Yamaha showroom very worst showroom.
Very very very very very worst showroom.
Yamaha service engineer (he is not accepted in my display warranty complete)
Sakthi ... Yamaha service engineer
9840682424.
Chennai - 600095.
Sri vari bikes
Complaint
I, Vishnu R Nair ( Vishnu Bhavanam,Erathuvadakku, Pattazhy,Kollam,Kerala ) have bought Yamaha FZ in March 2022. The bike is having many issues from the time of purchase itself. I am approaching Daiwik motors from where I purchased it , for resolving the issues. Not only that they are not able to solve the issue, also not willing to consider my concerns. I have taken extended warranty. But now they claim that warranty has been cancelled. I have done all the free and paid services on time. But their argument is that my first service was not on time , as they have not written the date in which service was done in the service book. As that bill is not available with me now, only way is to check their CCTV visuals and GST invoice to prove the date in which service was done. I have given a complaint,but no response in return. I will have to approach the consumer court if it's not resolved properly. Hope you will resolve the issue soon.
Reg: Issue regarding my bike servicing
This is a mail regarding my bike servicing which was not carried out proper by the authorized YAMAHA service centers (Visakhapatnam). I am not getting proper response from the service center. The complaints are not being rectified and more over they are asking me to go another service center for the rectification of the complaint. When I approach to the suggested service center those persons are saying it can’t be rectified here asking me to go back to the same service center from where I have come. The complaints are not being resolved and new complaints are being arising like engine check lamp after 3rd service.
Moreover it’s just only 1 year old and I have driven only less kilometers as well.
I am facing complaints from second service
1. Engine vibration (Service done at Murali Nagar Vizag)
2. Engine Check Lamp (Service done at Dondaparthi Vizag)
The way of behavior with the customer was absolutely worst. Being a Yamaha customer and buying a bike worth of 2 lak INR won’t accept this type of behavior from a service advisor. Even Baja service advisor respond to their customers well.
I kindly request the Yamaha India team to take care of this and resolve my bike complaints at the earliest.
Bike service
vvl motors karaikudivvl, Tamil nadu
Irregular service
Autozone, Vapi Gujarat. Dosent have proper executive.. Executive dont pickup call.
Scooter service charge
Hi! I am Buddhadev Bhuin a customer of yours company. I purchase a Yamaha Aerox scooter on 16/04/2022. Today I had my scooter serviced. This is my 4th free servicing. I would greatly appreciate it if you could see my servicing bill whether the amount is correct or overcharged. Please help me & inform me.
Fork oil- Rs.188
Brake shoe - Rs. 694
Air Clear - Rs. 537
Labour charge - Rs. 1150
Complain for service
Yamaha ki service bohot bekar hai. Meri problem ka solution nhi kar Raha hai. mai sab ko yahi suggest Karunga ki Yamaha ki jagha koi or gadi le.
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