[email protected]: Flipkart Customer Care Email

Company
Department
Customer Care
Region
All India
Note
Flipkart online store customer care email.
Customer support email for all dispute and concerns.

If the above contact didn't helped you, here are alternatives to reach Flipkart customer support.

Contact Number

1800-208-9898 - Contact details
080-49400000 - Contact details
1800-102-3547 - Contact details
0124-6150000 - Contact details

Support Link

Official website - Contact details

Comments

Sageer Ahmad

Sun, 01/07/2018 - 22:50

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I'm purchasing a sumsung galaxy s7 32gb black 0n 29.11.17 and i received sumsung galaxy j7 max 32 gb black instated of sumsung galaxy s7 black 32 gb on date 30.11.17. Before handed the parcel I requested to your courier partner for open and cheque the item but courier partner not agree for checking and open the packed they replay to me before breaking the seal pay the payment after you can open seal at home. When it open I see the Parcell use hard gum and stapler pin use soon I contact to filipkart customer and they are excepted my request and tell me within 24 hours confirming to call back our representative but on date 30.11.17 end of the day I received a sms and mail from flipkart team my system not excepted your requested due to high number of return show system not accepted your requested. From on date Several time send mail but nothing has been done end off hence. Also my account freez and received a mail system not excepted. When on date 30.11.17 calling to filipkart then they are accepted my replacement but at the end of day send mail and sms my system not except. Invoice attached herewith  My mobile no.9748118072 Email. Sageer. [email protected] Order id OD110881929640787000 So I want to refund my mony after pickup my wrong item as Sumsung Galaxy J7 Max Black 32gb black instate of Sumsung Galaxy S7 32gb black and which was send by filipkart. Thank you.

Shubham gupta

Mon, 01/08/2018 - 14:30

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Hi, I want to talk about poor services of flipkart I ordered an powernri PSP. The delivery was so late that I haven't seen ever these type of poor services I will never order on flipkart. I will order on Amazon its services are very fast.

Jyothis Vijayan

Mon, 01/08/2018 - 17:44

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Hi,
My name is Jyothis Vijayan. Recently I have bought Motorola e4plus with the invoice number FABA5K180011759 But the phone is a defective piece. As it has some complaints with touch screen. I have gone through their instructions and tried to reset the phone..but the problem persist. It is really disappointing to have an issue like this from a trusted e-commerce company like yours. Needless to say I will not recommend flipkart to anyone if you keep selling products like this on your website. Kindly do the needful.

Rameshwar Sharma

Tue, 01/09/2018 - 18:05

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Dear Team,

I had purchased a product from your online site but the same was return back to you due to over size of the item. And as per process I had shared with you my bank details for refund the amount, but my money not credited in my account.

Can you check that, what is the reason behind on this. why you are not return my money. As per your policy amount will be refund in 2 working days, whenever your executive has picked the item.

Tracking ID is FMPR0041125479.

This is clear cheating with client.

Regards
Rameshwar Sharma
9899217185

I am purchase new nikon camera but receive only camera bag & memory card & camera box. No any answer properly flipkart team. No trust buy flipkart web site purchase local dealer.

Thanks & regards
Brijesh

Raju Yadav

Wed, 01/10/2018 - 09:03

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Hi, My product going to delivered on 8th Jan 2018 but still i didn't get delivery ...really Very bad service from flip cart even they r not informing about status. pls let me know what is issue behind delay.

Flipkart Order OD111182544275245000

Flipkart No.1 Fraud Online shopping Portals.

FLIPKART FRAUDULENT & SCAM ACTIVITY IN DAYLIGHT with their own customers. Flipkart is the No.1 fraud company, if you pay, then all your money is gone, they highlight their products at low price and once if you pay then all your money is gone to dustbin. Absolutely Rubbish Service.

Flipkart being the reputed has become the No. 1 Fraud Company in India from 3 to 4 years.

Many people do complain at almost every consumer complain website so if you read articles you will know but if you dont know then you are unaware but Indian people seems to have trusted this 'online portal ' as their trust worthy because of their few transcatins but they will soon realise the FLIPKART as No.1 Fraud once they are Robbed & looted in Daylight.

but in reality ''FLIPKART'' is A Big Fraud Based company and if you purchased anything then all your money is gone. Never Pay a penny to flipkart. Never Trust this Flipkart.

Never Buy Anything from Flipkart. Never suggest or recommend Flipkart Shopping to Anyone.

NEVER Order with COD because you wil get big soaps. Never Order via prepaid method by paying with your secured card, If you pay, flipkart will cancel your order and you will have to wait for more than 30 days. you will automatically forget your money due to your day to day activities, But if you still remember your hard earned money then you will realise that your money has not been credited. so you will again go to your bank to discuss details then the bank will say that the flipkart has not been refunded. so ultimately you will be bound to contact fraud flipkart again, they will say that they had already refunded but as per bank's authority they will ask you if flipkart has refunded then show us the ''Refund Transcation Id''. So will again call Flipkart's executives and continue transferring your calls to supervisor and team managers they will then admit their mistakes but they will not send the ''REFUND TRANSACTION ID'' to your email despite your several request. Ultimately they will not give u complete resolution so you need wait for another week atleast but then again you will call them to get your refund but soon they will disconnect your call and u have to sit back and give up. Thus you transaction with 'Flipkart will be proved fraud. And your money will never been credited to your account. Thats how you will give up completely. Flipkart loots in daylight.

If you have been looted & robbed by the Flipkart then kindly forward your phone number, so that we will take action against Flipkart team. My Phone number is 8257013175.

I've been looted too, these has been with many Indian Customers, some get stones and soaps. This also happened with many genuine customers also. We need resolution with compensation too for losting our time and money.

Sagarsarkar

Fri, 01/12/2018 - 15:39

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Refund not success bt my product was picked. 7003367954, this is my flipkart account number.

Not yet received my orders..fed up with flipkart. If u r not able to b punctual.plz don't update delivery date. Please do further action. I have ordered 6 products ..i need those in time.
My mob no.9629014056

S.R. Chathreian

Sat, 01/13/2018 - 11:26

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Refund amount, product was received in damaged condition. I have already complained and asked for return of amount but i only keep getting promises.

Your services is very bad. i complaint more than 50 times but still am not satisfied your service. then are saying always your customer service "sorry for the facing problem". i think only this things words only know. whatever we will ask complaint then they say this stupid common word... i ill suggest guys plz dont buy any product. if u buy after bought they cant given service.. always say "sorry for the facing problem".

Dear sir,
I'm fazil Arafath.
My account
E - mail ID: fazilarafath334 @gmail.com
Mobile no: 8760160130
Please re activate my account sir, very urgent. please clear my problem.

Hi Team,

Very bad experience with flipkart this time. I am regular buyer from flipkart online. I never return the products after purchase but this time when i do not like the product with bad quality now want to take refund you guys are now teaching me T&C. Very bad emprastion. You guys are now start making fool to customer by showing hidden wordings.

Not good, So Its humble request refund for order no. ''OD111250957520828000'' after product taking back.

Sajin Babu

Wed, 01/17/2018 - 13:21

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Sir,
My name is SAJIN BABU, I am a flipcart customer On12/1/2018 i booked one Blackberry 8520 just now i am recieved the product(17/1/2018 -12.30pm) but the product is used product and it is not working means not power on,not charging,So kindly refund the money already i am payid 4050 rs. Do the need full urgent
Yours faithfully
SAJIN BABU
9744163143 MOB

Avinash Kumar

Sat, 01/20/2018 - 09:50

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Hello my flip kart account was block .in the account wallet balnce 1700 approx .why blocking my account plz open my account..my numbrr is 7004671078.

Shikhar Shukla

Sun, 01/21/2018 - 09:35

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Sir, I have ordered redme note 4 jan-2018, black, but I want to change my colour to gold, my order I'd is od111333332964732000, name Aarti Shukla, address : e-8/116 Shiva Kunj railway housing society 12. No. Bus stop arera colony Bhopal pin - 462016, Mobile no 9424410531. Can u please change the colour to gold it is a gift.

Nandakumar

Sun, 01/21/2018 - 09:44

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I have ordered Jivi N6060 black colour mobile from Flipkart. But they send me green colour. So I said I don't want this colour & refund my amount. They have taken back that green colour mobile. Still now I din get any refund from you. Pls reply.

Sybil rawat

Sun, 01/21/2018 - 09:54

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I brought a lahenga from this company this gives me a different product. when I return the product the company is not give me refund. I drop a email on the company email but he's say your email is not registered. what's happening in there, I don't know because my email already registered on flipkart.

Shivani gupta

Sun, 01/21/2018 - 15:31

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Plzzz I want exchange product because this product damage and rubbish.

Anonymous

Mon, 01/22/2018 - 11:02

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Ordered on 8th jan, 2018 and received on 13 th jan, 2018 a damaged and defective product with no label printed on it. Tried to contact customer support multiple times but no response. I am dissapointed and never shop again with FLIPKART.

Mahender Kumar…

Tue, 01/23/2018 - 18:18

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Dear Team,

Please suggest me I am required to invoice for gst claim purpose .so how can be possible to input for gst.

I raise my complaints of my product Redmi note 4 it has totally hardware problems and I want to return it and refund my money but still my problem is not resolved flipkart is always schedule tech visit but there is no any resolution from flipkart. Please help me.

I am disappointed with flipkart. I ordered for a stylezone saree bt not yet delivered. never again i will purchase from flipkart.

Arabinda Bhatt…

Sun, 01/28/2018 - 17:29

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I would like to place an order, but I can't. I will purchase the item direct through SBI debit Card. How could I do the same. I have tried several times, but failed. Please let me know the easy process so that I can purchase the item earlier. I have lost lot of time to purchase the same.

made the transaction of INR 41,034/- on 23/01/2018 vide transaction ID: P1801231048350389005149 and due to some problem i canceled the transaction. after that, i have called both Flipkart and phonepe you all said that you reverse the transaction of 40,884 /- but i have not received the balance amount.

Micromax phone speaker not working, worst experience, worst item, suggest not to buy from flipkart, technician using wrong language.

My order ID 4023230558-1788340.I received A lahnga bt when I opened it it was not in good condition.now I want to return this order.order date 22 Jan 2018.

Saurav kumar

Sat, 02/03/2018 - 13:16

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@Flipkart order no. OD111371712185042000 they have deliverd the product to other person or might have sold the product. when complained to customer care they r telling order another product we cant help..... i think similar Sachin bansal underwear should also get delivered to amazon and then we would tell him to order again and till than live without underwear,, this people delivered my phn to other place n not ready to deliver to me. what the hell instead telling me to order again.

Yogesh Gupta

Sat, 02/03/2018 - 14:35

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I have bought an earphone of jbl from flipkart.. It is damaged and still in warranty period. so I want to replace my order. Pls reply fast.

I want to buy fridge, It shows the not available your pincode number but I want fridge. My pin code number
507123, 507122, 507101, 507115.

Parvej alam

Sun, 02/04/2018 - 10:31

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My order EMI rate vale extra cut by bank. Help me and order rate EMI change my contact plz.

Chetan Doshi

Tue, 02/06/2018 - 22:42

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Dear Sir,

I have been given 2 Flipkart voucher(s) worth INR 300 by Spice Jet:
FKSJz4CGpYygPw - REDEEM VOUCHER 1
FKSJz3sERf9VvV - REDEEM VOUCHER 2. on 29/01/2018 by email.

But while redeemed & validate the same message displayed as this code has been already used. I had never used this voucher as the same has been given to me on 29/01/2018. Please check that whether vouchers are used by any other person? Please solve the issue at the earliest.

Chetan Doshi
M: 9427221477

I did not get my refund till now, The date is already over. Plz help as soon as possible.

Bharat singh

Wed, 02/07/2018 - 14:11

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I can't believe what u liers do. i ordered for a jacket u have sent me some second hand used dirty torn jacket. what is this never in my life will buy ever, good buy. i have taken so much from ur company but this time your 'll have bullshited me.

Rohit sharma

Thu, 02/08/2018 - 14:39

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Refund process is very slow. I have already complete and asked for returned of amount but I only keep getting promises.

Gurpreet singh

Fri, 02/09/2018 - 18:13

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I am waiting from about 48 hours past ...but the product (Xioami MI A1) is not getting in stock websites sometimes shows out of stock and sometimes sold out.

Ranjan rout

Sat, 02/10/2018 - 08:55

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A have MI a1 phone it have problem and flipcart not giving me replacement so because it take 6 day more to their replacement policy.flipcart is very third class online shopping store.

Firoj ansari

Sat, 02/10/2018 - 10:59

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I bought a Bluetooth which is not audio and video supported. So I will give a retained request for this but not be getting any activities by the company. Again request. please refund my 865 rs and take back your product. thanks.

Akshitha Aleti

Sun, 02/11/2018 - 21:41

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I still not received the refund to my account but you showed refund received... I hate your company. today we order nearly 4000rs products due to this incident I want to cancel my orders because you are not responding, my product: E-vastram embroidered plain fashion silk saree (orange & navy blue)..order no: OD111397486124077000

Ajay Tiwari

Thu, 02/15/2018 - 00:37

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Dear flipkart, i did not understand that is it a right way to treat with your customers. you have cancelled my order OD211513819176243000 without my consent and giving the reason that your courier partner was unable to deliver the product because the seller had listed the price incorrectly (fudge the customer on the name of discounted product) and then try to compensate with giving me A gift card of 100 rupees, do you think that customer's inconvenience is worth 100 for you. i am really very disappointed with this kind of action towards your customers and if seller had made the mistake on pricing then why would i suffer for their action. i want my order to deliver as it was promised or suggest me others ways.

Arindam Khan

Thu, 02/15/2018 - 14:09

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Dear Sir,

Please note that I Have purchased one number item ( i,e: sari), from flipkart, and as per their policy the item (i,e: sari) was refunded, as it is not, as per the quality and color displayed on the site, by flipkart.

The Return Request was accepted from my order ID: ‘ OD11098479966436500 ‘ as per message sent over phone. The said item was picked-up by an EKART wish master vide tracking ID no: ‘ FMPR0041118355’ as per Message sent over phone.

At the time of refund I mentioned in their refund process, that the refund amount should be deposited in my bank account. But, the said amount is still not deposited in my bank account.

After that flipkart refunded the money through phonepe wallet but suddenly the total said money is vanished.

After that two-three customer support executive call me to settle the matter through my Credit card but after I gave my information regarding Credit card, another Rs.4999/- is debited from my Credit Card account without paying my Rs.1254/-, as refunded money.

So, I am requesting you to look into this matter and help me to get my money back.

Regards,
Arindam Khan
9547299350

Javed bagwan

Thu, 02/15/2018 - 16:33

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I'm new cusotmer from baramati Maharashtra on flipkart last 10 days. I ordered mobile back cover from Flipkart but I couldn't receive any call or any msg , area from baramati Flipkart center. so please tell him for there service of customer.

Jitendra tiwari

Fri, 02/16/2018 - 08:12

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Sir, please tell me micromax canvas infinity and nokia 6 sale on which date?

Sureshkumar

Fri, 02/16/2018 - 16:03

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Hi,

My self V.Sureshkumar from Kanchipuram Tamilnadu. I've purchased 42 inch onida TV through Flipkart on 28.03.2017, Order ID : OD408722537363531000.

My TV was having problem and not working since last September 2017 though still its under warranty period of Onida. I had called and complained several times to Onida customer care but no support from their side and also problem did not solve. My complaints are closed with fake information’s Pls refer below my complaints and results

Compliant summary:

S.No
Date of Compliant
Compliant Number provided by 18001031000
Compliant closed status updated by
18001031000
Real Customer feedback
(Sureshkumar)
1
02.10.2017
1710H616380013
Issue closed by customer not received the call
compliant closed with wrong data
No result provided
2
10.12.2017
1712H616380048
Board replaced issue closed
Board not replaced, compliant closed with wrong data
No result provided
3
02.02.2018
1082H616380008
Issue closed by customer not received the call
compliant closed with wrong data
No result provided
4
12.02.2018
1802H616380066
Closed because of repeated compliant
compliant closed with wrong data
No result provided
5
16.02.2018
1802H616380097

I tried to speak with the following persons of Onida customer care even they are not picking my call last one month. Once I call from different number they will pick and give some time being answer.
1. Mr.Thiru – 9381099777
2. Mr.Deepak – 7418873715
3. Mrs.Thenmozhi – 04448641417
4. Mr.Magesh – 9894300006

Im really fedup with the Onida service and the customer care executive behaviors. Because of this I feel in Depression last two month this situations affected my health also. Also I’ve done the compliant with flipkart – IN1802121254585162620 and they told to write a mail to filpkart to resolve the issue. I am expecting Flipkart support to provide the solutions.

Thanks,
Sureshkumar.V

Vibhor shrivastava

Sat, 02/17/2018 - 14:32

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Dear sir/ma'am
This is to inform you that shipment having tracking ID FMPP0138966406 had to reach me at my beawer (Rajasthan) residence on 14th Feb 18, i received a message regarding delivery on the same date too.
But the shipment was not delivered on 14th Feb. Same thing happened on 15th Feb and 16th Feb i.e. ever after receiving the message I didn't receive the shipment yet. When I called on the number provided in the message, Ekart person tells me that he will deliver the product if he visits my side of the city not otherwise.
This is highly unacceptable and unprofessional attitude. This shipment was time bound and in spite of reaching beawer on 13th and 14th . I haven't received it till this moment i.e. by 12 noon 17th Feb 2018.
Please do something in this matter as soon as possible or otherwise I will cancel my order and not going to shop anything in future from flipkart.
Regards
Vibhor shrivastava
9717749064

Plz help me to get product for my order, I did not receive the product not the payment back can I receive the dealer phone number. So at least I can get a new order for same.

Akshay ravade

Mon, 02/19/2018 - 11:53

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Respected sir/mam, i have purchase mobile first time on flipkart, have confusion 10% discoint & exchange both facility allow on cash delivery by flipcart. please help me & proper guide me after purchase today upcoming mobile infinix hot 3.

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