9595-333-333: Cleartrip Customer Care Phone Number

Contact No
9595-333-333
Company
Department
Customer Care
Hours
24 hours, 7 days
Region
All India
Note
Standard STD/local charges apply.

If the above contact didn't helped you, here are alternatives to reach Cleartrip customer support.

Contact Number

+91-22-41300300 - Contact details

Email

Support Link

Official website - Contact details
 - Contact details
 - Contact details

Comments

Nagayasamy sunder

Sun, 01/28/2018 - 13:46

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I tried booking tkt in name of Nagayasamy Sunder from Chennai to Kochi on 28/1/18. Amt Rs 7088 was deducted from my HDFC credit card but booking was not communicated. None of your customer care number are available for communication. Kindly do the needful.
Regards
Sunder
Mobile - +919940672927
Email - [email protected] , [email protected]

Ashok Kumar Jakhar

Sun, 01/28/2018 - 22:40

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My ticket not booked but tha amount for that has been deducted from my account. plz refund my amount.

Jatinder bajwa

Fri, 02/02/2018 - 00:34

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I need to book domestic flights. Hotels, train tkts and if I can book packages trip as well. Plz let me know asap.
Regards
Jatinder Bajwa

Janakiraman K

Tue, 02/06/2018 - 12:39

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i have paid Rs.4275/- through online payment in cleartrip for Journey from Mumbai to Chennai by Spicejet 22.45 on 23.03.2018 and return from Chennai to Mubai by Spicejet 05:50 on 26.03.2018. My account has been debited and credit to Payupayment Pvt ltd has been credited Rs.4275/-. But Ticket not received. Please look into this and get me the ticket. PAYMENT DONE THROUGH CENTRAL BANK OF INDIA INTERNET BANKING. CONTACT ME IN 8291975220.

Prashant T.

Wed, 02/07/2018 - 19:23

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There's no mention of customer care number nor a email on Cleartrip's website. I tried to find a number to talk to a human but was unable to find any, why are they hiding it?

Yigit Ural

Fri, 02/09/2018 - 13:57

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Me and my wife are going to travel India, we are coming from Turkey..

I tried to book ticket from Agra to Delhi on 03.08.2018, the amount of 40$/- deducted from my credit card but ticket not booked, i did not received any confirmation mail, trip ID and confirmed ticket. i also tried to contact on toll free customer care no. but i dont have any trip id so i am unable to lodged my complaint. This is my second request but till date no one from cleartrip contacted me. My contacted no. is +90 505 516 2104. Kindly refund my amount immediately. Please respond.

Jayesh Nair

Fri, 02/23/2018 - 11:39

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I have tried to book a ticket from Bengaluru to Ahmedabad on 16th feb which didn't happened due to payment gateway problem and the same has been confirmed by your customer care and told that refund of the amount deducted will come back in 2-3 working days. Still the same has not happened and now your customer care is also not available in the absence of a trip ID.

Respond immediately and credit the deducted amount immediately.

Vishwanadha Raju

Sat, 02/24/2018 - 16:35

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I have paid amount through net banking for recharging the number. Amount was deducted and after 20 hours also, getting message that pl. recharge.. When I tried on the above said toll free number... it is not getting connected.... the worst support from a top company.. NO proper updates and contact nos given city wise. Need to display city wise customer care nos. and the mail IDs to be displayed while recharging/activation. Support is not all in terms of their advertisement.

Deepak thapa

Tue, 02/27/2018 - 15:33

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I tried to book ticket from Bagdogra to Guwahati on 22.02.2018, the amount of Rs. 2522/- deducted from my credit card but ticket not booked, and customer service had return call me and say that a money will refund back on my account by three or four days but did not received any confirmation mail or massage. I also tried to contact on toll free customer care no. but i dont have any trip id so i am unable to lodged my complaint. My contacted no. is 9821637182. Kindly refund my amount immediately. Please respond.

Om prakash

Thu, 03/01/2018 - 11:02

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I tried to book ticket from Kolkata to jaipur on 26.02.2018 the amount of Rs. 9323/- deducted from my account but ticket not booked, i did not received any confirmation mail, trip ID and confirmed ticket. i also tried to contact on toll free customer care no. but i dont have any trip id so i am unable to lodged my complaint. This is my second request but till date no one from cleartrip contacted me. My contacted no. is 9007083300 Kindly refund my amount immediately. Please respond.

Sharadha Ramasubban

Sun, 03/11/2018 - 15:44

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On 05.03.2018, I booked flight tickets for 2 person, myself and my husband through Cleartrip from Chennai to Mumbai for 08.03.18 .for RS 9220.00. This amount was debited to my account but booking was not done, nor the transaction number was obtained.

Immediately one of the customer care person rang up to say that the amount will be refunded into the account. However till date I have not received the refund. how and to whom do I take up this matter?

Amit Sinha

Wed, 03/21/2018 - 23:17

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Dear sir,

today aroun 9.15pm i booked indigo air ticket from indore to bhubaneswar at the time of payment done, internal server failure was shown on your site, i have not recd. any ticket confirmation mail or sms from your side but my account has been debited by rs.4659. so please revert urgently. my contact number is 9981593959.

I booked tickets to Coimbatore to Chennai and a amount of Rs 3242 was detected from HDFC account but I haven't received the ticket details.I don't know whether the ticket is booked or not. I called customer care they are asking for BOOKING ID NUMBER which I haven't received. PLEASE DO THE NEEDFUL IMMEDIATELY.

Dinesh Maurya

Wed, 04/04/2018 - 12:39

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Yesterday (03/04/2018 ) i booked air ticket from Hyderabad to Delhi spice jet time 21:35 PM The Name of Mr.AKASH TIWARI but i have not recd. any ticket confirmation mail or SMS from your side but my account has been debited Rs.7296\- By HDFC Net banking, but i did not received any confirmation mail, trip ID and confirmed ticket. i also tried to contact on toll free customer care no. but i dont have any trip id so i am unable to lodged my complaint we trid to call Urgently revert what to do next.

Regards
Dinesh maurya
Mobile - 09415447248, 09839243761

Ananda kc

Sun, 04/15/2018 - 17:11

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I have made a ticket from indore to kathmandu Nepal. But I did not get any confirmation of ticket but amount is deducted. Pls process my ticketing.

Ananda kc
Date of journey 22 apr 2018
Indore to kathmandu

Manjeet Auluck

Tue, 04/17/2018 - 18:24

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Hi Team,

I cancelled my ticket from Bangalore to Chandigarh with trip Id 180120168032. It's more than a month now, however I have not received the refund amount yet. I tried contacting customer care several times through call/email, however I did not get any response from your end. Request you to please look into it and process the refund amount asap please.

Thank you!

Shajikoodamth

Wed, 04/18/2018 - 17:37

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My train ticket cancel automatically but not refund amount.

Ganesh Pai

Thu, 04/19/2018 - 13:00

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I was booking train ticket on 19./4/18 from Mumbai to Nasik for 22/4/18 and paid Rs 305 by HDFC Credit card but no ticket issued nor any message on my phone about ticket booking.

Tried to contact all the customer number no RESPONSE. How i will get back my money???

I booked a ticket from vizag to delhi on 15th april. Money got deducted from icici acount but no ticket, they said transaction failed and they will refund. Nobody is answering the call n no refund. I will file an fir.

Salim Kachwala

Thu, 04/26/2018 - 09:25

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I booked 2 return tickets separately from Mumbai to Bangkok for Salim Kachwala and Saifuddin Kachwala between 8.40am and 9.20 am on Saturday 7th morning.

My credit card ending 7526 of HDFC Bank has been debited with Rs 18715 & Rs 18715 twice but I still haven't received any ticket. Please send immediately.

Regards
Salim Kachwala
9820052652

Dinesh Gupta

Fri, 05/11/2018 - 00:46

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Please see to this issue as my 14,000 got deducted and my ticket is not confirmed.

Rajesh Shukla

Thu, 05/31/2018 - 23:11

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I have booked 3 tickets from Mumbai to Hyderabad for 10th June. the payment was deducted but I dint got the tickets confirmation. Please confirm on the same.

Regards,
Rajesh Shukla
8886442519

Arvind Shaw

Tue, 06/12/2018 - 09:20

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I am trying to book hotel in Shirdi through Sai Sansthan booking is not confirm but the money had been debit from my account. so i am really greatful request you to take up this matter urgently to help me recover my money.

Sahadev barman

Thu, 08/16/2018 - 08:27

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Dear Team, i booked ticket from Bangalore to imphal on 2 september return ticket for two person for 8 September , i lost that trip id and my phone no too.for taking print out. Can u pls help on this regards. Regards Sahadev barman 9856554674.

Manoj mohan

Sat, 08/18/2018 - 11:25

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I have booked my ticket on 5 the august from bombay to Kuwait in al jazeera flight but it became cancelled. I contacted with jazeera airways , already they have refunded the full amount to cleartrip... more than 4 times I called cleartrip customers care team. My trip I'd is 18072452402. I kindly request you to refund my amount.

Arun Kumar Kashyap

Thu, 09/06/2018 - 09:30

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I had booked a return ticket on 05/09/2018 for BDQ/BOM/BDQ by Jet Airways thru credit Card. I have not received any confirmation by email or text. Kindly arrange to send to above email id.

Dep. BDQ on 10/09/2018 by 9W-2345 and return on 12/09/2019 by 9W-460.

Rokkam laxmi priya

Thu, 09/20/2018 - 11:31

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I actually did not cancel my flight tickets but received a mail cancellation confirmation of the tickets... Is there any chance i can refund either tickets or money...please reply.
Trip Id-18070160972

Sagar baran mandal

Tue, 09/25/2018 - 18:23

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I tried booking tkt in name of Sagar Baran Mandal from Gwahati to Kolkata on 10/8/2018. Ticket was not issued and amount deducted. Amt Rs.5940.00 was deducted from my BOI a/c no 424712105012639 on 13/8/2018 but booking was not communicated. None of your customer care number are available for communication. Urgently revert what to do next.

Regards
Rakesh Prasad
Mobile - 7741871594

Ankush sharma

Wed, 09/26/2018 - 08:10

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I request to cancel my account and refund my money. My contact no.8168970559. pls call me it's very urgent.

Dhupam Venkata Sai

Mon, 10/01/2018 - 17:06

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To
Cleatrip

Sir,

I (DHUPAM VENKATA SAI VIPIN) booked my Flight Ticket on 30.09.2018 From Hyderabad to VisakhaPatnam for Journey on 17.10.2018 at 7.20AM Indigo Flight (6E-6211) through your Services. After Processing all formalities an Amount of Rs 3645 was deducted from my S.B Account on POS No 80301012 at cleartrip TPSL txn# 827340073393. But I didn’t get my e-Ticket or any messages.

Name: DHUPAM VENKATA SAI VIPIN
Mobile No:9381874317
Mail. Id: dveerabhadrarao25 @gmail.com
Booking on:30.09.2018
Date of Journey:17.10.2018
Journey Details: Hyderabad to VisakhaPatnam
Flight: Indigo(6E-6211) 7.20AM Departure from Hyderabad

Saadiq Shaik

Sun, 11/18/2018 - 13:16

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I tried to book ticket from (Muscat) Muscat to Hyderabad on 12.11.2018, the amount of 125.93 Riyal Omani deducted from my debit card but ticket not booked, i did not received any confirmation mail, trip ID and confirmed ticket, but I received the message on computer screen that transaction failed please try once again and enter the debit card details for the payment. I feared and I didn’t enter the card details once again. Later I told my brother to book the ticket with his debit card from India, and he booked the ticket successfully.

After that i tried to contact on toll free customer care no to ask regarding the failed transaction to get the refund but i don’t have any trip id so i am unable to lodge my complaint. My India contact no. is+91-9848811620 and Oman contact no is +968-99204510. Kindly refund my amount immediately. Please respond.

Details of transaction
flydubai EK 2039
Muscat → Dubai
Thu, 15 Nov 2018 22:30 — 23:35
1h 5m, 0 stops
Emirates
EK 526
Dubai → Hyderabad
Fri, 16 Nov 2018 03:30 — 08:25
3h 25m, 0 stops
Emirates EK 529
Hyderabad → Dubai
Sat, 24 Nov 2018 21:20 — 23:59
4h 9m, 0 stops
Emirates
EK 866
Dubai → Muscat
Sun, 25 Nov 2018 02:15 — 03:30
1h 15m, 0 stops

Transaction
From: Oman Arab Bank (no-reply @oman-arabbank.com)
To: SHAIKSAADIQ_R @YAHOO.COM
Date: Monday, 12 November, 2018, 10:11 PM IST
Transaction Alert
Dear valued customer,
Your account ****-***505-700
Transaction Type Debited for ELECTRON BUY
Amount OMR 125.930-
Date 2018-11-12
Details 136268
4324XXXXXXXX1301
000037136268
00215599
Cleartrip.com>,Mumbai,IN

Anita Bhaurao Pagar

Mon, 11/19/2018 - 13:32

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I tried to book ticket from BDTS(MUMBAI) to JP(JAIPUR) on 19.11.2018, the amount of 1800.49 deducted from my account but ticket not booked, i did not received any confirmation mail, trip ID and confirmed ticket, but I received the message of amount deduction. Kindly refund my amount immediately. Please respond.

Contact no.: 8600815255 / 8550900877 / 88885781132

Transaction ID:100001537179073
JAIPUR SUP FAST (12979)
BDTS-JP
Booking Date:19 nov 2018
Class-3A
Adult:1
Bank Name: Phonepe

Appalling Customer Service.

I booked four one way tickets. Due to death in the family, I wanted to see if I cancel a couple of tickets. When I contacted their support team via live chat, I was advised that since the flight was re-scheduled I was entitled for a full refund. So, I went ahead and cancelled all four tickets. I received a partial refund of rs. 1708 instead of the amount I was promised. Please note, I paid approx. Rs. 16000 for four tickets. When I called a couple of days later I was advised that the airline has declined the refund as the flight was only advanced by 10mins. I spoke to the consultant and advised that due to their misinformation I cancelled four tickets instead of two and now stand to loose the entire money to the airlines, thereby the airline and cleartrip profiting for no fault of mine and insisted that they honour their mistake and provide the full refund.

After going back and forth and several follows, from my end, Cleartrip Supervisor advised that he would make a full refund. I requested an email confirming the same. I received the email the next day, confirming that the full refund would be processed and that it would take 5-7 working days for the money to hit my account. The promised amount has not been transferred till now.

I called yesterday 27/11/2018 at 5.27pm, was promised a call back within 4 hours from the supervisor who sent the email confirming full refund, did not receive any call. I called this morning at 8.09am, and was promised a call back within 2hrs...nothing happened. I called back at 1.23pm and was on the call for 33mins 29 secs insisting that I need to speak to the supervisor or his manager and will not hang up until I have a response. I was hung up on. I called back at 2:04pm, was promised a call back within 1hr and now it's 5.41pm and have not received a call back.

I was told that there is only one contact number for the entire organization and that is 9595333333. They say they cannot transfer the call as the person who dealt with my issue is in Delhi and they do not have internal transfer facility. That is a joke!!! They refuse to transfer the call to the supervisor who committed to refunding the amount. The call center refuses to provide me any contact details and all that I have is the above number. I have been told the same thing over and over again.

No one wishes to take accountability, responsibility and ownership to provide me an update or even call me back as a matter of courtesy.

I have sent an email to their customer support team, but wondering if there will be a response. If every staff in the organization I have spoken to did not take ownership of the issue I wonder what kind of response I am going to get for an email I sent. Let's see if there is one person in the organization that can own up to this issue and resolve it for me!!

Why isn't an organization as big as yours not publishing your complaints escalation process? Why isn't there a dedicated team to manage client complaints, rather than the Call Centre staff making empty promises regarding call backs?

I need one dedicated point of contact and person, so I know what is going on.

Anisha Gupta

Tue, 01/08/2019 - 09:35

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I had Booked flight ticket from BANGALORE to Patna date of 24-02-19, but I have not received ticket details, but payment was debited from my account, and credit to clear trip. If flight ticket will be confirmed, no issue, other wise please refund my amount immediately. my Andhra bank credit card debit my ac yesterday 8.11 pm.

Anisha Gupta
9434039836

Rahul Khare

Tue, 03/12/2019 - 16:43

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Ticket for Bangalore - Jabalpur return flight -- Trip ID 190212321116 , which was cancelled on 12th Feb 2019, but the refunded amount is yet (as on 12th March 2019) not reflecting in the account from which booking was done. Kindly do the refund as early as possible.

Krishna Sharma

Sat, 03/16/2019 - 13:46

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I have booked a ticket from coimtore to ahmedabad on 15/03/2019 boarding 18/03/2019 for krishna sharma. but the booked was not done and amount 15354.00 was deducted from my bank please re-credit the amount and please call back my no 9543455554.

Please fix this issue asap I booked a ticket for two person on 01/06/2019 amount has been debited but it says payment failed and it's been 7 working days since I booked a ticket so kindly refund the amount of 8400
Trip ID 190601221200

Thank you very much

Manish kumar

Fri, 02/21/2020 - 23:26

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I have booked my ticket on 5 the august from bombay to Kuwait in al jazeera flight but it became cancelled. I contacted with jazeera airways , already they have refunded the full amount to cleartrip... more than 4 times I called cleartrip customers care team. My trip I'd is 9330307294. I kindly request you to refund my amount.

I booked my flight 24 hour ago and until now i have not gotten my ticket. My credit card was debited and when i try to call the customer service nobody is answering. Why is that and yet you have stated that your customer service is 24 hrs service. Its so disappointing.

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