[email protected]: Oppo Customer Care Email

Company
Department
Customer Care
Region
All India
Note
Contact Oppo Mobile for any customer support.

If the above contact didn't helped you, here are alternatives to reach Oppo customer support.

Contact Number

1800-103-2777 - Contact details

Support Link

Official website - Contact details
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Comments

I have purchased mobile Oppo Neo 7 From M/s Baba Mobile Hamirpur (H.P) TIN NO 02110201059, Mob. 9805678910. There is problem in mob. But your dealer refused to replaced it. Kindly look in to the matter otherwise I am going to file case in consumer court.

Regards
Rajeev - 9882562662

There is no after sale service of the company, there is no service center. The phone is ok but for even a minor problem i have to wait several days to get the set back from oppo.

Saurabh verma

Sat, 08/06/2016 - 14:21

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I have purchased my mobile oppo A37f, from Damodar Electronics from kanpur (U. P.) TIN NO 09137506932,mob. 7499242526 . There is a Manufacturing problem in mobile, it heat so much while using net and problem with its display. i have to press 3-4 time to reverse and with camera also it is not giving a good image but you refused to replace it. So plz look in to this matter otherwise i am going to file a case to consumer forum.

Saurabh verma
Mob. 7786841607
Allahabad

Vikram Singh

Wed, 08/31/2016 - 11:05

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I had purchased Oppo F1F around 4 or 5 months back. Suddenly it has got shut down and now its not charging hence I am not able to switch it on. I went to Oppo service center at Lajpat Nagar, Delhi to get it checked and your representative told me that circuit of the phone has damaged due to the water which possibly has entered into its board. He told me estimated budget to replace the board around Rs.7000/- which looks far expensive to me. Request you to kindly look into it and allow your service center to replace the board of my phone as free of cost as this phone is within warranty. Or if it is not possible pls give me some reasonable concession so that I can have it repaired.

Looking forward for your favorable feedback. Hope your would understand my concern & oblige this.

Pls note IMEI no. of my phone is 860889033535316 and model no. is F1fEX_11_160118. Pls revert at earliest.

Rajveer Saini

Sun, 09/18/2016 - 09:46

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Hello, my oppo R 7plus internet problem ....do not used 4g. preferred network only 4g/3g/2g auto....not aaa LTE 4G..... PLZ SOFTWARE'S UP-TO-DATE THEN USED AAA 4G LTE plzz update.....oppo R7 plus so nice mobile in oppo mobile great I love it.

plz, my problem....is solved Thanxx.

After purchasing phone accessory as plz requested make all accessories easily accessible.

Manisha khobragade

Sun, 02/05/2017 - 13:54

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Recently, I bought Oppo neo 7 from chandrapur. but it is very defective phone, it heats so much. it is heating 51.6 degree celcius.

I am using oppo neo 7 and in my handset there is problem for candy crush saga. please solve this issue.

Heri malviya

Thu, 03/16/2017 - 08:26

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I like this Oppo f1 plus mobile. And I most like oppo f1 plus it's nice mobile and selfie expert. Bt one complaint with oppo it has bad service, no response and call not received.

Nishant Shirke

Wed, 04/19/2017 - 23:50

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hi, I m using oppo f1s from 3 months but still it's Android version is 5.1 lollipop and our latest technology is providing 7.0 nougat and we are still backward. Request you to upgrade the new Android version as soon as possible.

Maneesh kumar

Mon, 05/01/2017 - 09:43

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While calling, both sim's network disappear sometimes when i am on a speaker phone.

Mahesh srivastav

Tue, 05/09/2017 - 16:58

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I would like to say there is a huge tournament in Jaunpur (A mega cricket event ). There will participate 72 district from whole UTTAR PRADESH. If you like be our sponsor for whole cricket tournament then reply me soon. We will provide you proper of hoardings in 72 District in UTTAR PRADESH & also provide you banners, posters, logo in tickets, brand printing on jerseys, handbills, boundary ropes, boundary walls etc.

Contact
Mahesh srivastav
president
JEM Foundation
[email protected] +917311144447

Suraj sharma

Mon, 05/22/2017 - 12:30

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Hello, i m suraj and i firstly tell you very honestly i an not satisfied with your service center receptionist (staff) mohommad nadeem at baldev plaza lane gorakhpur uttar pradesh. He have no idea how to talk with customer. And second thing is that in my oppo mobile phone screen slightly yellow spot show but my mobile phone newer drop from my hand my mobile phone neither break from any where, but your service center staff at gorakhpur baldev plaza lane are refuse to repair my oppo phone in with warranty period. i am very disappointing with the oppo service center at gorakhpur baldev plaza lane. Please take some action fast. . thank you. ... ( 9807132007)

Rohan Mistry

Thu, 06/08/2017 - 14:43

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Dear Oppo Team,

I already log complain regarding my handset Oppo A37F and two week ago I got phone call from your team (Mr. Anuj). He gave me assurance that my problem will resolve and he give mail id to write my phone issues but not had called me. When can I expect that oppo team can resolve my issues?

Thanks,
Rohan Mistry
77380 64944

I changed my Oppo F1s LCD in just 40min. With new version update also, There is good service given by oppo service centre.i got a good experience by oppo Service centre, Bihar.

Subhasish

Mon, 06/19/2017 - 10:09

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Its just less than one year i bought oppo A37 and it gets overheated battery backup also soo worse, with 100% it just lasts 3 to 4 hours.

Hitesh prajapati

Sat, 07/29/2017 - 15:05

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No update.... Phone gets heated and hangs. No option for select all files in file manager.

Unfortunately, I have blocked my friend mobile which is connected with mine (hotspot). Now I am trying to unblock him but i cant find those blocked list. Please help me to unblock devices using my wifi.

Brijesh Kumar

Mon, 08/21/2017 - 11:39

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I wasted my money buying this chinese phone. They have bad mobile and there is no proper after sale service. It takes days to repair my phone wasting my warranty period.

Surikrishna

Fri, 09/08/2017 - 13:34

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I am new phone a57 purchased out speaker not working. I'm going to service in 40 days head phones not working. How my phone use service is worst. my phone no 9966588337 VIZAG AP.

I did not take the oppo F1S 1 year but the Android 5.1 is yet to update yet no update is yet to update anyone who should not take oppo's mobile phone.

I have purchased oppo f3 plus recently 2 days back. Both the front & rear cameras are worst and battery discharges quickly , and heating issue is also in this mobile and internet speed is also very very slow. please take quick action and rectify problem.

Altaf shah

Wed, 10/18/2017 - 21:27

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My mobile is msz watch up facebook msg did not sent. If sent to delivered is some time. Please my mobile for sent update.

Abhishek Hari Kumar

Sat, 10/21/2017 - 20:31

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It seems there is no customer service for OPPO, today when i tried to call the customer services for some information guess happen...even though I have selected right option i.e. 1 for English it got routed to some other language i.e. Marathi and the girl sitting there is saying she cannot understand English and I should try after an hour or two.

When I insisted for her manager she spoke Loud in Marathi (guess some slang) n hanged. Wow.. what a people u have OPPO... that exactly show the culture of a company and people who are working with you. It's an eye opening for me.

Shivang kumar

Mon, 11/13/2017 - 12:31

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The phone was bent and because of that the screen was also cracked and the service executive was misbehaving with us.

BCCI plz remove the banner of oppo from the indian cricket t-shirts as the company is behaving and they were even not listening to our talks. so plzz further take care of it..

Mayank Jain

Wed, 11/15/2017 - 16:40

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Sir my name is Mayank Jain I am from Bhopal M.P I want to open OPPO service centre so please tell me what is the process my contact number is 8839623877, 9584085139.

Navjot Singh

Thu, 11/23/2017 - 06:58

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In my phone Sim Card is not working.

Pravin Tiwari

Thu, 11/23/2017 - 19:15

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Hi Oppo Team

I want to inform you that I'm very unhappy with your services. I will explain you everthing in detail why I'm telling this.

Recently I gifted my girl friend oppo f5 the newly launched phone. I will send you the original invoice too. I took the phone from Narang store and its in Ashok marg, Lucknow.

As soon as my girlfriend Anushka started using the phone she started struggling with its battery backup. This phone shows a battery backup of 3200 mah but doesn't even last for 2 hours once the phone is completely charged. If the phone is not getting used at all then too the battery drains down to 50 percent in a hour. The shop keeeper said if anything happens to phone in one month I will directly replace the phone. Today my girlfriend went to the same shop and the shop keeper was very rude to her saying its company fault and go to the service centre or log a complain and its oppo who are the manufacturers and not them.

Its really ridiculous experience I've ever faced in my life and I stay in Mumbai and my girlfriend stays in Lucknow and now she is helpless just because of your phone which could last for a single day. This new lauch phone is of no use and I'm going to logged a case in consumer court Tomorrow regarding this and will fight against your company for selling such a useless phone because of which your innocent customers have to struggle. I will also forward this issue to higher escalation department and nodal helpdesk as per the escalation matrix. In few days before her birthday on 28th if the issue is not resolve I will make sure your company experiences hell and will also write email to the CEO of the company and comment on various social platform about this phone. I will sure no body in my near and dear buy this phone and will ask everyone this information and upload the story in youtube too.

I'm contacting you now and take this email as a documention email because you will be responsible for all the loss which is caused to your company.

Tomorrow surely consumer court will contact you regarding this matter.

Your very UNHAPPY customer.

Regards
Pravin Tiwari
9768602697, 7977775390

Bhanwar singh

Fri, 12/01/2017 - 20:50

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I was purchased opp f3 on 21 - 06 -2017 which imei no. 865244033059211 and bill no.377 from green mobile jaipur but in this device I am regularly one problem founding when I disconnect any voice call then start automatically goes to whatsaap calling. I was tried many times to contact oppo customer care and I was visited to 2- 3 times on service center but still problem are not resolve . So dear team I humbly request to u what should I do??

Regards
Bhanwar singh

Dev Umaraniya

Mon, 12/18/2017 - 20:23

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Allover device (a57) is best but, please give latest android and color os update faster than other smartphone company.i have oppo a57 and it's running on android marshmallow still. Please give update.

Dear oppo team No update.. Phone gets heated and hangs. No option for select all files in file manager. Oppo is fraud company. The oppo mobile hangs up, i want to tell all people not take oppo mobile until the problem is solved. then i will continue to mail and comment.

Suresh dabhi

Fri, 12/29/2017 - 12:09

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I am from Palanpur, Banaskantha, Gujrat. I bought my mobile Oppo F3 5 months back. Today on 29/12/2017 there was some technical problem in the display, when i went to get it repaired the service center is asking for 8000Rs to get it repaired and my phone is only 5 months old.

N. Ramesh

Fri, 01/19/2018 - 10:53

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I have purchase oppo f5 on 1st January. 50% charge is there but mobile is getting switch off again I am switching on. Why send me a reason I believe oppo but I am not expected such a product from oppo. whom may I conduct.

I am shivansh jasrotia from kathua my job no INJK00820180118R154. i am using OPPO F1sin i have a problem in my phone is dead and i am going to pathankot service center but they gave estimate of rs 8000. i am very disappointed from your service and my friend told me go to kathua service center and i am very angry to your service but when i enter the kathua service center your engg (Mr Manik Mahajan) wish me and ask for sit and he treat me like a friend and he told me what is the problem in your handset. i ask him handset is dead and my data is very important in this. he said me he will try his best for saving the data and ask me wait for 10 to 20 minute. After 10 minute he gave me a my handset and my handset is fine working.

I am very happy with his service he treat me like a friend and one more thing he repair my handset free of cost however my handset is out of warranty. i am fully satisfied from your service thanks oppo your service is the best from other brands. OPPO is the real leader.

Very bad service in oppo mobile company. I am using oppo f1s for last one year. Other brands are updating their system in android oreo but oppo still using android lolipo. Very shame on oppo mobile. I have paid much money to oppo for its product for good facility but i was wrong. Don't purchase oppo mobiles.

Hello sir, i have use the opp f3 mobile. Its charging indicator light not blinking. please update this option next system update version. mobile is very nice.

Mohmmad Abdullah

Sat, 03/17/2018 - 13:30

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Unfortunately i forgot my screen lock pin. can you help me? i have oppo f1s mobile phone.

Mohammad Danish

Mon, 03/26/2018 - 02:55

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I have purchased mobile Oppo A5 From Pay Smile Gonda pin-271001 UP. There is problem in mobile but your dealer refused to replaced it. Kindly look in to the matter otherwise I am going to file case in consumer court.

Regards
M.Danish
7007460935

Ruchi Asthana

Thu, 04/12/2018 - 15:56

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I purchased mobile phone from your outlet at Indore 13, Sneh Nagar Main Road, Indore, Madhya Pradesh 452001on 1st April. Mobile purchased is OPPO F7, It was the launch date of mobile phone and same as purchased on that day. There was a USP of FREE GIFT for every customer who purchases OPPPO F7 during that time. Its been 12 days LOTUS outlet people are saying that Free Gifts are in Godown and once its available will inform you the same.

Are we making fool to Customers who trust on you. Store people used to keep gifts of customers with them only. I need urgent revert on it .

Contact No:- 7879770609
Name:- Ruchi Asthana.
Details are already available with them. Kindly look into it.

I have bought oppo f5 2months back..All the applications which use camera aren't working. As i proceed to click an image the application shuts down..this is happening from a week.

I have bought oppof7 yesterday, but there is no network while inserting sim. What to do? plz provide me the solution as soon as possible.

When I was getting it charged it suddenly stopped working i tried much, nothing happened.

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