[email protected]: Airtel Customer Care Email

Company
Department
Customer Care
Region
All India
Note
Airtel customer care email for mobile users as well as landline and broadband users.
Mobile users, mention your mobile number in the subject of the mail.
Landline/broadband users, mention Airtel account and fixed line number in the subject of the mail.

If the above contact didn't helped you, here are alternatives to reach Airtel customer support.

Contact Number

1800-103-0121 - Contact details
9935012345 - Contact details
1800-102-8080 - Contact details
51234 - Contact details
4448080 - Contact details

Email

Support Link

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Official website - Contact details
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Comments

P R Jamuna

Mon, 01/08/2018 - 11:21

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The present Landline no-04491455992 AC No-180106577909 is in my wife"s name P.R.JAMUNA-This may pl be changed to my name RAMACHANDRANPV-drpvr99 @gmail.com-Mob no9710474762 for my IT purposes.

My Aadhaar No: 53108352XXXX, pan-AEHPR3XXXX, Address 291- First main road, MKB NAGAR, Chennai - 600039.

Dhanendra Pandey

Mon, 01/08/2018 - 21:03

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My mobile No.9755949948 if do not activate any service without order & old service active to self stop, but return my service charge (edutainmentforki ds videos service). so return my money...???????
thanks

Rangareddy

Tue, 01/09/2018 - 09:29

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Since 8 years network issue in our village I complained many times to customer care but they are not recognized the problem so we are committed to change the network. Check once the network in our area you'r also recognized our problems
Sikindlapur, village.shivampet mandal medak dist 502336

Sankalp Kumar rai

Tue, 01/09/2018 - 12:12

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Sir, recently my phone is stolen and due to stolen I block my sim. Now I brought new phone and I want to unblock my number 7760350826.

Meganathan

Tue, 01/09/2018 - 18:13

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Sir ur airtel dth awesome i need Hollywood movies like starmovie, hbo, sony pix etc this are need tamil. pls update sir.

Brijesh kumar vats

Tue, 01/09/2018 - 21:24

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Network problem is in full swing. If i do port then ir executive said we resolve your problem shortly,but after some time no response.Now porting message is not done. Pls call my no 9213555694.

Rangareddy

Wed, 01/10/2018 - 09:38

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since 8 years network issue in our village I complained many times to customer care but they are not recognized the problem so we are committed to change the network.. Check once the network in our area you'r also recognized our problems
Sikindlapur, village. shivampet mandal medak dist 502336

V.k.suresh

Wed, 01/10/2018 - 11:21

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To my mobile no. 9894412385, VIDEOPINDW service has been activated by you without my request and account has been exhausted. Further as soon as I recharged today the service has been renewed withut any request. Please STOP VIDEOPINDW service to my mobile immediately.

Paul Jose M

Thu, 01/11/2018 - 06:15

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I had paid my outstanding bill amount for the bill issued on 21-12-2017 on 08-01-2018 and it's not updated in your system. My postpaid mobile number is 9008333092. Please do take necessary action.

Vishal Kumar

Thu, 01/11/2018 - 15:38

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I (Vishal Kumar) have been using a sim card, which is on my father's name (Sunil Kumar). How can i get the ownership of the sim card.

Siddhi thosar

Thu, 01/11/2018 - 23:10

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Its the damn worst card that I have ever seen in my life but it have reason In nashik shramik nagar or eels in shivaji nagar their is no range to airtel my friends just recently complent about it but they won't do any thin
Its said that airtel is the fastest network in India but it won't when I use airtel it is an worst network place some time I won't download movies,TV episode of shamless, Supergirl and also of s.h.I.e.l.d so what the fucking card is it can't run fast as fast u explain so it is an humble request for the customer care to make it India's fastest network then make it the words fastest network still facing problem so plz fix it

Yours faithfully sid
PH no 7559169513
And thz for ur time

7559169513 this is my Ariel prepaid number. my internet is very slow and I want to try 5 to 6 times to make a call. when I came to my home internet is damn slow I have no words I'm totally gone mad by your damn airtel service. 4 times I complaint to customer care but no use. Pls solve my problem.

Yours faithfully sid
Ph no 7559169513

Sonil Jain

Fri, 01/12/2018 - 21:15

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I have taken one year plan with airtel for hello tune and whenever i called for latest song update i always get the ans that this song is not yet updated.

Recently i called to update the song Dil diya gallan from the movie Tiger zinda h which was released almost a month ago and today i called so it was not yet updated in airtel... On the other hand other companies have already updated the song 2 months back.

Secondly i called airtel for internet issue that i have taken 4g plan but i am getting the 2g speed on this issue there is also no response on the customer feedback. This will be my last request to airtel or else i have 20 to 25 connection in my company of airtel network i need to port them all.

THANKS
Sonil Jain

Ranjith K S

Sat, 01/13/2018 - 11:27

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I have lost my mobile and i requested you to re start outgoing services. My mobile number is 9880564028 so please restart.

Hey Airtel your service is too rough and network is not good please change your staff name Payal and her number is 8169392020. She called me for porting my number in Airtel then not receiving my call. She is not able to provide services to customers so what she is doing in company.

Nitin Dahiya

Sun, 01/14/2018 - 16:01

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I was using vodafone networks and my friend suggested me to get port my no. to Airtel as i had bought a new samsung S8 . He advised me that if your phone will get anytype of damage then airtel will get it repair if you choose their insurance plan mean to say secure plan And the same i did. Switched to airtel and paid my bill on time as airtel can check i am a valuable customer paid my bills always on time but some days ago my phone was just slipped out of my hands when i was just accidentally bumped by a supporting staff member of my company.I tried to claim my insurance but its India and all maximum here are just to eat the brains and to suck the blood of people.

The customer care members tried to make me fool that we only can support accidental damages then someone tell me what was that incident .it was an accident ..nobody will break his own costly mobile of Rs 62000 .Even after that i am using this cheap company but not anymore i am a teacher in Mukherjee Nagar delhi. I use to go to different branches of my company for my lectures and have students in thousands . The company should check how many numbers get ported to different companies after 1st of november as i asked all my students to do so and they did and it will continue in the future too. On the other hand i am a very busy personality but even after that i will take a leave and will see airtel in consumer court soon. I just hate the company after this awkward and cheap behaviour with their valuable customers.

Ganesh kondvlikar

Mon, 01/15/2018 - 14:48

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3 months before I went to one of your gallery at Gandhi Chowk,Badlapur (east) to link my number with adhar card number.

Mukesh was the person who gave me service to link my adhar.He said me that I can't link my adhar card with prepaid sim,if I want to continue i need to take postpaid sim.we were enjoying your services since 8 to 9 or more than that....so we don't wanted to discontinue the service.i asked him how many months after I can change my postpaid sim to prepaid so he said only 3 months you have to use postpaid sim then after you can apply for prepaid sim.Today I complete 3 month of your condition,and went to that store,so one of their staff said me you have to use one more month to apply for prepaid .By when I said them, the person who force me to take postpaid sim was said I supposed to use sim for only 3 months,then he said it's impossible he is the owner of the shop and he can't say like this....then I request them to give a number where should I can't complain about my difficulties then they said you can not give complaint on call...I said them that how can a network companies don't have a number to listen their customer's complaint??then he argued with me about go and ask to company....if I can ask directly to company then why are galleries are open up?? galleries are to care of their customers Na??so I kindly request you to take proper decision about this and to take proper action to that shop.
Give me reply at my Gmail - Soham59919 @gmail.com

Yash Pathak

Tue, 01/16/2018 - 19:44

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My money has been deducted in my airtel payment account. IS this bad app or not..unnecessary deduct my balance i want to pay my bill today is last date ..my no. Is 7024319191 pls something do for me.

Rameez Ahmed

Wed, 01/17/2018 - 21:28

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Hey airtel your service is very rough because network signal is weak, fluctuating of network, voice craking and unabe to use internet I will request I kindly check and provide the good service. if u not provide good service I will port my no.al of in this areas people... vill.dildar karnah, dist... kupwara, tehsil....karnah(tangdar), pin code..193225, land mark..near jamya masjid shareef dildar road..karnah.

In karnah valley of kupwara distt j and k internet speed is equal to zero.Speed of 3G 4G is very slow in Baghbella , Gomal and Tagdhar areas of karnah valley. We cannot watch youtube and Airtel Tv because of buffering 10 time in a single minute. We r waiting for JIo network. If Airtel will not correct it then every body will switch To Jio. This will big loss to Airtel. So correct speed before installation of Jio.

Purshottam Patel

Thu, 01/18/2018 - 13:43

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Without using any internet service mine bill has got increased a lot nowadays.

Nandakishore behera

Fri, 01/19/2018 - 10:16

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I have paid 992.00 + 992.00 i.E. Two times deducted from my account but still now not activate. Wrongly i have done 2nd time ,first transit id 836087 and second id 437799849 and txn id 180119862674 but mobile not activate and refund my money to my account i.E.992.00

A.n.Reddy

Fri, 01/19/2018 - 14:06

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Dear Sir,
My Mobile No.9849464859 . An amount of Rs.410.52 is due in this month . the due date is 21.1.2018 , i received a message from your end stating that auto bill was rejected by your bank. I never given option for auto bill payment. i am paying monthly bill by cash only. Please look into matter and give message to my above phone number
A.Narender Reddy

Sanjay Agrawal

Sat, 01/20/2018 - 09:40

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My mobile number is 9602811243. In the month of November 2017 I paid my bill of Rs 1223/- and the same has also been deducted from my account on 24 Nov.However, I kept getting messages that no payment has been received. After failing to get a satisfactory answer from and customer care, I was forced to pay the bill again in Dec 17. Hence , I have paid the bill twice. I would request you to check your records and return the excess amount charged. Thanks

Rustam Ansari

Sun, 01/21/2018 - 10:41

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Dear Team,
I have called to your 121 representative for recharging my mobile number but there is too bad response from team. I have asked to tell me plan available in my phone and they guided me to recharge with 349 for 70 days but as I can see only 28 days validity showing after recharge.

Please do the needful.

Preeti Garg

Sun, 01/21/2018 - 13:15

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Dear Sir,

My no. is 9910819202 . I was supposed to receive a benefit of free data of 5 GB as i am currently having wifi connection at home. Also i am using 5 airtel numbers in my family. This is very disappointing that every postpaid number in my family is getting the benefit of extra data other than the no i provides above. We are paying almost 3500 per month and getting no response from you after claiming for free data on the above no. The other nos like(9810236899) is getting almost 5 GB per month where there is no use at all. Is airtel service so pathetic that they cant even resolve a small issue raised by their valuable customers. If this issue is resolved its okay, else i may need to disconnect my airtel wifi connection and the other 2 airtel nos. also.

Hope you value your customers.

Regards,
Disappointing customer.

Sagar satare

Sun, 01/21/2018 - 21:43

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Dear sir,
I have done recharge of 398rs ,I have skim of recharge of 398rs and get 1gb 4g per day and unlimited local calls for 84 day.but I didn't get this skim .We get only 5gbi internet for 28day .Sir plz take action on it.and give me that skim thanks.

Syed Shahid Hu…

Mon, 01/22/2018 - 10:47

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Dear Sir/Madam
While making payment of my monthly bill of Rs 1918.40, i had by mistake paid Rs 19184/- by my debit card. Immediately i contacted the relationship officer and requested him for refund of the balance amount of Rs 17265.6 to me. But he informed me that after deducting the current bill also a sum of Rs 15115.60 is excess and it will take ten days in refunding the amount as complicated procedure is involved. I am failed to understand this 10 days procedure. When I have paid by debit card in a second why you take 10 days in refunding the excess amount. Please answer and expedite the refund and make it instant.

Yours
Syed Shahid Husain Rizvi

Mandeep Sharma

Mon, 01/22/2018 - 12:56

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My airtel post paid no is 9882291883. On 10th of Jan I made the bill payment of 654Rs for the the month of Dec. After making an online payment of 654rs . I noticed that payment was reflecting in other user account id mobile no 9625703575.

Soon i had a conversation with Pushpa(Airtel) she advise me to have word with 9625703575 mobile user and request him to speak with Airtel authorities to reverse INR 654 from his account to 9882291883. Which was transffered to user account of 9625703575

As per my conversation with Ms. Pushpa(Airtel) I had a word with user of 9625703575 and requested him to have word with airtel authorities to get reverse my payment from his account which was done on 10th Jan 2018.

He spoken to Ayush(Airtel Chandigarh) and requested him to reverse INR 654 to user 9882291883. He denied to do the same. Whereas Pushpa (Airtel) from the same company ensured that it can be done.

Can you clarrify? Who was correct and why the same organisation team is not well versed with SOP.

This is unaccepatable and inconvenienced caused.
Kindly reverse my payment as other user have no objection.

Regards
Mandeep Sharma

Vijayakumaran Thampy

Mon, 01/22/2018 - 15:27

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My post paid mobile numbers are 9995261460(customer ID.1326045703) and 7356130895(customer ID.1326045708). I am daily receiving many messages mainly from bank bazar and bit.ly. BANK BAZAR AND BIT.LY IRRESPECTIVE OF MY REPEATED REQUEST TO STOP SENDING MESSAGES, DAILY SENDING SO MANY MESSAGES. I have already unsubscribed their emails but there is no way to unsubscribe their messages. All their messages are either fake or misleading. It is requested Air tel not to allow these firms to send messages to Airtel customers through Airtel with out the consent of the subscribers. Please treat this as very very urgent. It is to state that the service of Airtel is very good. except so many unwanted messages wit out the consent of customers.

Doux Dentistry

Tue, 01/23/2018 - 10:21

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Hi We are from doux dentistry pvt ltd , we had taken 3 numbers for corporate connection. we are using only 2 numbers i e 7760558006 , 7760558005 . we need to disconnect 7760558004.

I can't send or receive any message on my new sim what should I do?

Ashok Kumar Bedi

Wed, 01/24/2018 - 20:04

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Pls. disconnect my land line and internet.my no. 01204291356 at shop no. 43, ist floor, Amrit Plaza complex, surya nagar, gaziabad u p. 9811024208

Haresh Shah

Thu, 01/25/2018 - 18:14

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Sir, my broadband connection No. is 48917221. my billing cycle is 26 to 25 of the month. I wanted to surrender the hence i talked, for last two days, at your customer care No. 18001030121 and requested to disconnect the number with effect from 25.01.2018, number of times and i was told to be on line and the call will be transferred to the concerned department and made to wait for more than 10 minutes each time. i, therefore, request you to pl disconnect the above connection. i will not be responsible for any bill after 25.01.2018. kindly do the needful and ensure that the call center should not harass the customers in this fashion.

Amar Singh Patel

Fri, 01/26/2018 - 11:12

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Dear sir/madam,
I am using moto c plus hand set and Airtel sim. "Invalid input" error comes again and again on my mobile screen. Please give me solution.
Thanks

R.Thyagarajan

Fri, 01/26/2018 - 19:30

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I am having airtel broadband with landline connection No 044 48566061. My internet speed for the past three four months is very very slow. I have switched over from bsnl to airtel for the same reason.I req you to correct the problem. I hope you will not make me to shift to another service provider.

Ankitha rao r

Sat, 01/27/2018 - 13:43

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I have booked for bradband new connection,about 5 days back.my registered mobile no is9945346925.inspite of my reapeated calls and visit to your office in jp nagar ,bangalore,i am unable to get the connection. your concerned officials are most irresponsible.TELL ME WHAT SHOULD I DO NOW.

Rajkumar Konduru

Sat, 01/27/2018 - 18:21

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Hello sir/mam,
I recently bought new airtel 4g sim with the offer provided for 28 days. But i am not able to use the internet facility provided by because of very slow internet connection. I am using number as 8008079320 in tirupati area. So, i request you to make changes that let me and other customers not to face such problems in future. Thank you!!!

Ibungocha Singha

Tue, 01/30/2018 - 18:27

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Dear Sir,

Yesterday (29/01/2018), I have recharged 549 plane by Net Banking and the delivery report was success and it was working till the last night. So Today Morning, as usual, I connected the internet,, but I got nothing. No Call, No Msq And No internet.

So I call the Airtel Mobile Customer Care and had a conversation with them. In that conversation, they said 549 plane was not recharged on my mobile number (9954929870). I tried to convince them that I was saying the truth. And they instruct me to send a report to this website. And end up the conversation.
And right now, again, I am saying the truth that I have Recharged 549 plane but I got NOTHING. I have a prove that could make you believe that I am saying no lie. I may send you the delivery report and Internet Banking Sheet of that day.

I trust in your sincerity and It is my request to be kind upon me and solve the problem.

Seram Ibungocha,
Assam.

Aayush Poddar

Tue, 01/30/2018 - 21:10

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I would like to bring to your information that your network is pathetic! It has deducting money from my balance without any information and valid and reason since a dozen recharges. The data connectivity not working thereafter. It's been a high time complaining to your employees. It's time to switch from such a disastrous mobile network. Thank you for your services!

Arun swami

Tue, 01/30/2018 - 21:40

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I have been using WiFi connection from a long period of time and the service was really good. But from last 3-4 days I’m observing that my connection is really slow. I can not access my Facebook google, pls do something regarding this. Or else I’ll surely try some other connections. Thankyou.

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