[email protected]: Paytm Customer Care Email

Company
Department
Customer Care
Region
All India
Note
Contact Paytm customer service with your complaint/queries through email.
Alternative emails: [email protected], [email protected], [email protected].

If the above contact didn't helped you, here are alternatives to reach Paytm customer support.

Contact Number

0120-38883888 - Contact details
011-33996699 - Contact details

Support Link

 - Contact details
Official website - Contact details

Comments

Poonam khatak

Fri, 09/08/2017 - 11:03

Permalink

I give payment to shine.com and I want to refund my money but they told me that I take maintenance balance in my paytm otherwise they don't refund my money. and they also ask password and email id of my paytm no. Sir plz help me to refund my money. My humble request to u .
Thank you.

I have paytm account registered with same email I'd, I have transferred amount of Rs 800/- on 25th august 2017 from my paytm account to my bank account, although it is showing success but this amount has not reached my bank account. I want my money to be reflected in my account as soon as possible, otherwise I will file a FIR Against this fraud.

Rupinder singh

Sat, 09/16/2017 - 10:02

Permalink

My recharge done through paytm but phone number was not recharged. Recharged on 15aug 2017, please refund my money. One recharge was of 498 and second one was of 399.

Prateeksha

Mon, 09/18/2017 - 22:06

Permalink

I have forgot my paytm password. So I contacted to customer care it gave me a link for reset password and it says it stays for 10 min but when am opening the link it is already expired. What is this? How can I get my new password now. I also cannot login my account also.. Its showing already registered. Plzz help me out.

Imteyaz khan

Tue, 09/19/2017 - 09:59

Permalink

I forget my password, plz help me. I am not able to use paytm and my important purchase are pending.

Jasmin savaliya

Thu, 09/21/2017 - 14:25

Permalink

Dear Team, Please do the needful in this cash and refund asap.
I have paid my electricity bill one time (1840 ) but paytm cut amount three times (5520) from my dena bank account on 19-7-2017. At that time i receive only one time refund still two time refund is pending and still my electric city bill is also pending which is already paid with paytm. so please do the needful asap and reply me on my alternate contact no: 9909352915.

I got very bed experience with paytm.

Anit Singh

Thu, 09/21/2017 - 17:25

Permalink

My money deduced my account but not came in paytm wallet. Time over 48 hours deducted my money. Plz solve my problem.

Neeraj sahu

Sat, 09/23/2017 - 18:15

Permalink

My name is Neeraj Kumar Sahu. I am not getting my refund amount about an item purchased from Paytm mall. Also all your customer care numbers are useless. Complain no. 439641

Neeraj kumar sahu
Chhatarpur mp. 471001
Mob. No.8109527830 / 8770687039

Mohd Zaki Ahmed

Mon, 09/25/2017 - 21:53

Permalink

I have selected a wrong option on paytm, so I have created new account on my same number in my old account. I had an amount of 2000 rupees in old account. Please refund my money back on my number 9700786596. If not i'm the member of social networking such as youtube, facebook, so I can prove that paytm is a scam and fraud. Please send my money to my number which I have mention below txn.Id. 14937396634..

Taher Bhole

Wed, 10/04/2017 - 11:44

Permalink

I recharge for rs 399 of Airtel 8600645314 mobile but it was not success but money was not refund. Call me urgently on 7249070170.

Mayank Pupneja

Wed, 10/04/2017 - 20:16

Permalink

My one account in on my personal number and another is on my email and both have same information and my both account is blocked. so please unlock my account of personal number.

Riyajul hasan

Tue, 10/17/2017 - 23:51

Permalink

Sir /mam i had transfer money by paytm to account. My paytm account is less but not received in my account (amount is 3500). my contacts no. 8882259307.

Recently I purchased Micromax led TV order no 3984052426. I make online payment but I cancelled that but till now I not get my refund. kindly do anything and refund my money i purchase on 17 Oct 2017.

Prajkta Khadse

Fri, 10/20/2017 - 15:47

Permalink

I have an paytm order no 5059686720 recharge jio mobile rs399 at 11 oct 2017 while the paytm wallet the order was successful & balance also deducted but i have no balance on that particular jio number. Now I want refund, pls consider the matter as early as possible..

Rahul patel

Mon, 10/23/2017 - 14:14

Permalink

My movie ticket booking failed but payment debit in my account and after 3day my refund not received transaction id 729318769003 mobile no. 9408933506 order id 4003589398.

my phone want recharge and to get code otp number. please help trying to sign up.

Ashish Tripathi

Fri, 10/27/2017 - 08:09

Permalink

My order not here reached but order sees shipped but my order have not here.

I was using my paytm since 3-4 months from last week my account just got blocked. i need my acct to be unblock so that i can use the acct again.

Sir, I have entered an wrong number, so the money has transferred to him n he is saying he has not got it n now he has blocked me n not returning back the money. so plz help me to get it back.

Rajender Reddy

Sat, 11/11/2017 - 12:22

Permalink

Please send me some response I am not getting the link after calling to 0120-3888388 instead the customer care is saying that their is some technical issue and to try after some time. this is happening since 10days, so kindly help me.

Gopal chhablani

Sat, 11/11/2017 - 13:27

Permalink

I have recharged on jio no.- 7999205640. Amount- 399/- my amount is deducted from my wallet but not successful and not refund my amount. so i requested you to please cancel my recharge and refund my amount immediately. my order no.- 4114347320 and wallet transaction id is- 16472072714.

I lost my register mobile number and now i could not make the transactions as it send the OTP to registered number. I need to do urgent transaction, please assist.

Kanhaiya sharma

Tue, 11/14/2017 - 20:24

Permalink

I add money in paytm wallet. After adding money I send money into another account but transaction is failed due to server problem. After that when we open my wallet account then money is not shown in my wallet. please provide me all transaction details june to september. kindly I request please solve my problem.

Snehashish Mitra

Wed, 11/15/2017 - 00:09

Permalink

Sir or Madam, on the 1st week of this month, I Have transferred an amount of Rs. 1050 to my paytm wallet having 9577248260 as registered number and used some of it for mobile recharge. But Almost an amount of 631 was left in the account. I have upgraded my paytm app, but couldn't recover my balance amount. So, kindly help me out in this context. It would be helpful for me for which I shall be highly obliged.

Thanking you
Snehashish Mitra

Akash Singh lodhi

Wed, 11/22/2017 - 10:33

Permalink

I had recharge 7/11/2017 my Jio no. 7974700750 To Jio.com by paytm order ID BR0000HPNEFZ550819. My balance was cut Rs. 459 to my account but not recharge my phone please send my money to my account and clear this query.

I haven't used my pay tm for 1 month in my pay tm wallet I was having 2000 cash now aim not able to find my money I haven't done anything I just uninstalled and installed now my account is not opening and my money also is not appeared it is so urgent reply me so fast as u could do......!

Madan Patra

Sun, 11/26/2017 - 10:07

Permalink

My dish tv is not successful recharge 1179 10 time tray. So please call me 9775695669

Vinay Kumar

Thu, 11/30/2017 - 21:40

Permalink

I forgot my password than I contact the service centre for change my password but not getting the password change link by them So give me any solution.

Ashwani Bairawa

Fri, 12/01/2017 - 19:11

Permalink

i have bought a parle hide n seek choco rolls worth Rs 50/ there was an offer from paytm of Rs 25/ paytm cash. but when i enter this code to paytm... it is showing "invalid coupon code"...n offer valid till 28 jan 2018.... i dont know why is it happening, sir pls do something about this matter.

Sunil Kumar

Sat, 12/02/2017 - 12:51

Permalink

Dear Sir,
Refund not received at my bank acc. already 9 days has gone. Please urgent
Transferred to Bank
ID: 508356011273271 Paytm
Cash Txn ID 16828343962

Shahnaz Nawab

Sat, 12/09/2017 - 13:46

Permalink

Dear Sir,

I am from dharwad ( karanataka ). My Shahnaz Nawab and have PTM App in my mobile. On december 6. 2017 had made the payment of Rs 509 from my wallet to my SBI Account . I received the SMS that transaction ID is 16960123110 and Bank transaction ID 201734117260820. but that amount is not credited to my bank account. Yesterday I called to PTM customer care number but it is waste of time and no user.

So please help me

thanking you
Shahnaz Nawab

Kanwar lal

Sun, 12/10/2017 - 02:44

Permalink

My Paytm A/c connected with mob. No. 9911277958 started asking password which l forgot and also l could not able to recollect my password and make payment. What happened then l opened new A/c. Connected with mob. 7042248139 email ID lalkanwar6575 @gmail.com. and in such a way l found my balance of Rs.1077/- in standing in earlier A/c are missing. It is, therefore, requested that may balance of Rs.1077/- may please be restored to the new A/c. By way of merging earlier A/c. With the present A/c.

Shrishail Tumbagi

Sun, 12/10/2017 - 08:36

Permalink

I was transferring money from wallet to bank. Donno for which reason it was showing pending status for 2 days. After two days it is showing transferred successfully. But here there is no details of transaction of bank details account number and IMPS reference number. Here only I have wallet Txn ID:16922107755. Please clear this issue early. Thank you.

I can't apply my promo code with hide and seek pack. I didn't get my free Rs25 paytm cashback with the pack.

Manoj kumar

Sun, 12/10/2017 - 20:36

Permalink

My trns id 16961679113 amt 4000 rs and date on 8/12/2017 all transaction is not transfer in my bank account. why delay this payment. please quick sort out my issues.

D.Omenamasivaya

Tue, 12/12/2017 - 12:36

Permalink

Dear Sir/Madam,

My order no is 4198227687. Today I have returned Auto furnish Car Wooden Bead Seat Cushion courier boy 12:00 Noon. Please arrange to return the money to my wallet at the earliest.

Regards.

D.Omenamasivaya

Tue, 12/12/2017 - 12:53

Permalink

Dear Sir/Madam,

Courier boy called us on 4th-Dec-2017 and informed us to pick above item on 7th-Dec-2017.But he has not came for pick-up.Till now we are waiting for above item pick-up. After receiving message in my mobile on Dec 10th about return cancellation.I immediately follow-up the courier boy to pick-up (Meenaz 'M' Letter Heart Pendant Locket Alphabet) and returned today at 12:00 noon. Please resolve the issue and return the amount to my wallet at the earliest.

Regards,
Omenamasivaya.D

Sushil Sharma

Wed, 12/13/2017 - 16:44

Permalink

I had recharged an vodafone mobile number 8447422501of Rs 110 but recharge has not been successful please refund my money .balance has been deducted by IDBI BANK and my. order no. is - 42266481047.

Thanks.

Prabhakar sahoo

Wed, 12/13/2017 - 18:48

Permalink

My self prabhakar sahoo, i m a regular customer of your. one month before i was order shoe and i get successfully but some how it was not correct for my feet. so i request to exchange and the delivery guy come and collect that but till from a month, i didn't get any replay from your side. what type of responsible it is? Please let me know.

Manikandan

Fri, 12/15/2017 - 10:30

Permalink

Dear Sir my order redmi 5a mobile advance booking Redmi 5a rs4999:00. Please help me please help my order. Cash ready booking your redmi 5A please help.

Share your experience about this business

The content of this field is kept private and will not be shown publicly.
  • Rate and add your experience with the company and its customer service.
  • Do not post sensitive data like your bank details or credit card numbers here.
  • This website is moderated, inappropriate and off topic comments are removed.
CAPTCHA
10 + 8 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.