[email protected]: Vivo Mobiles Customer Care Email
Email
Company
Department
Customer Care
Region
All India
If the above contact didn't helped you, here are alternatives to reach Vivo Mobiles customer support.
Contact Number
1800-102-3388 - Contact details
Support Link
Official website - Contact details
Live chat - Contact details
Twitter page - Contact details
Facebook page - Contact details
Comments
Version update
Why there is no new update available in v3 model since one months?
This company has a fraud reason to sell there mobiles
Today when i visit the vivo authorised service centre, they said my mobile have a little water ingress, what bullshit water ingress, while the edge of the sim card tray only that little moisture i saw, did you mean that now i lost my warranty or what??
I already worked in samsung service centre, so dont teach me that stupid issues, otherwise i know what i have to do coz my Uncle is the judge of consumer court.
No earphone sound
There was a earphone fault in my vivo y55L. I got the vivo phone back to the facility center and I am not satisfied with their service.
Not getting detailed notification on status bar
Hi, I am using vivo 51L. Since update it to VoLte i am not getting detail notification and messages on notification bar. It only showing that i have received some kind of message from that app. Can you please resolve this.
Slow charging
My Vivo mobile is charging very slowly, it takes about 5 hours to charge completely.
No nougat update.. why?
I'm use vivo v5 (model no 1601) my vivo v5 Run funtouch os 3.0 Android marshmallow But vivo not provide and nougat update why?
My other question
I'm purchased my vivo mobile March 2017 this time my fingerprint work perfectly but now fingerprint not work perfectly.
And last one question
Vivo customer care in India not provide details perfect why?
Android nougat update
My merge contacts are not deleting
Plz help my phone is new when i am calling to my friend, its going to another number why like this?
Play store is not working
Any app were not supporting form morning....I restored my cell bt after that....play store is not working.... no any app show there... now what I do...? my set is vivo y11.
Chinese company
I buy in 2017 march 8 and in november when i was using net my phone screen become black its is not even becoming on what is this it is not even becoming 1 years vivo should be banned.
Low battery backup
I have vivo v7 plus. I buy in 2017 November 10 when i was use ultra power saving battery discharge 15% in 5 hour. No calls, no msg, no alarm but same problem in ultra saving mode.
System update not a work
2 and 3 work software and system update not a work but company policy not a update work. Vivo y51L mobile phone.
Track my mobile
hi dear sir i am lost my Vivo V5 mobile phone today 19-12-2017. please help me my mobile IMEI 1-863882032134378 & IMEI 2-863882032134360. sir please track my mobile urgently. my contact no --7901913577
Mobile shop
Dear sir, I want to Vivo Mobile dealership.. My new mobile shop in Tripura, District sepahijala.
Issue regarding camera
Issue regarding camera performance... Front camera image quality is very dull. Front 24 mp camera is not like 24 mp is like as 8 mp camera. Front picture is very dull.
Phone problem
I am not impressed by the quality of the phone. Problem heating & battery back up issue approx 1 to 2hrs & camera Image not clear in this phone in hanging problem in slow working this ph vivo v5s.
Camera problem
Your company should provide better service. I have camera issue with my phone but customer care is not very helpful.
Hanging issue
I bought vivoy66 6 month before. now mobile running condition hanging and automatically shutdown, then its take more than15 min, mobile also not working fast. Any new apps download that is not not installed, sometimes take more times and sometimes not successfully...these problems are too irritating.
Replacing my vivo v7
Very slow and bad service. service centre and service executive behaviour is very bad and very useful. I am not satisfied with my vivo phone and its service.
Open shop
My request to vivo company i'm open vivo shop in my city.
Complaint
I am using vivo v7+ Mobile. i can't made a video call directly without data as there is no option either to receive or to made a video call like the other mobile phones. so redress this problem.
My mobile sensor is not working
Mere mobile me jab call aaraha h toh kuch nhi dekh rha h aur abhi mera mobile warranty me hai.
No updates
No updates Of vivo cloud And I Theme ,&I Music So bad Running on Lollipop 5.1 About 1.5 Years No Firmware Updates Worst Experience Ever Vivo Phones Are Good For Nothing.
Checking warrenty
I have lost the bill and want to check my phone warranty, how can i find it?
Vivo v1 LTE to volte support
My mobile phone is Vivo v1, i want to upgrade it from LTE to volte support. Please reply with a solution. Thanks.
My phone was lost this Sunday
My phone was lost this Sunday vivo v5, Imei no 863689032727956
Plzzz sir track my phone because more important thing in this phone this is my no 7217718530. call me plzzz this very urgent.
Need for vivo service center
Dear sir, i am pravin agrawal from chandrapur, chattisgarh janjgir champa. I am interested for oppo service centre in chandrapur and i am having proper place and space for service centre on main road which can promote your business to up level and customer satisfaction.
Contact - 7999550560
Mr.pravin agrawal
Headset jack is not functioning
My Vivo y53 headset jack is not functioning. I can't insert my earphone just now only! What am i going to do...we had no service center near our area.
Oreo update on vivo v7
When vivo is giving Oreo update on vivo v7 plus?
I lost my mobile
I lost my vivo v5 phone yesterday..imei no1 - 863689036974877. imei no2- 863689036974869.. sir track my mobile. plz my mobile no. 8949365665.
To buy mobile phone
Hello sir i like vivo v9 plus phones very good. please i need this phone please can you give me 10 calls which i can afford to have seven to eight bookings.
Automatically apps opening
I have vivo v5, In that automatically all apps are opening one by one. if I go inside any app it's automatically going to some other options. how to solve it reply me on Ashfaqdxi2014 @gmail.com.
Not happy with Vivo
I purchased Vivo V9 on 16th April 2018 using my SBI debit card.I was told that i will get 5% cach back in 9 days but i haven't got any amount. On contacting Vivo customer helpline they say to contact the bank. Not happy with Vivo. Pls do the needful.
Vivo Y83 Dio
Dear sir/madam,
I have use Vivo y83 mobile bcz some days to mobile will be not properly work. i have going customer care send this mobile bt customer care will be not response for properly and not properly work. 7 time i will software upgrade bcz now mobile will be not properly. so i have req please same to same pic mobile dio. i have not satisfaction this mobile, daily issue of this mobile. i have request u will be take a action strictly customer care talk to this topic and dio for this my mobile i have req.
Yours faithfully
Krunal Dalwadi
Need display counters
Sir, i am start a new mobile shop soon in kotdwar uttrakhand and can you provide display counters of oppo.
My phone display
My phone display is not working, i want to replace it.
Lost my device
Hello sir my mobile was stolen sept 5 vivo v9 /vivo1723 -imei no-868492031253057
imei2-868492031253040/s.n;A723RDJ06C00. Either u locate my phone nor block this phone i request to u.
Screen (display) related problem
Transport nagar korba vivo Service center, they don't give reason for my phone screen related problem, why they problem are came in my phone. It's really very bad vivo center.
Camera is not good
I'm not satisfied the camera and i need front camera blurry.
To help me technically to know me the location of my mobile
Respected Sir,
Actually my mobile have lost/stolen on 25/08/2018 & my mobile Y55L having imei no 863881035674752 & 863881035674745. My request is that to help me technically, so that I could get the exact location of the my mobile & get back the same as soon as possible with the help of local administration & if possible, plz block my e mail ID boseonline68 @gmail.com right now. You are also requested to confirm me, whether you could dead the mobile or not. If you assure me that, you could dead the mobile through your software, then when I will be failed to get back the same, then as per my request later on, you could able to do the same then & there.
Face unlock
Face unlock vivo y55s mobile and new update vivo phone.
To sell vivo mobile
I am a mobile retailer and want to ask that is there any way that I can sell vivo mobiles by getting them from vivo official stores. one more thing if there is a way then can u send me a list of mobile with market price and retailer price on my email.
Poor service and lower level phones
I have purchased VIVO phone on 13.8.2018, model no.Y81, IMEI No. 865470049593154 and sine last 10 days, software of my phone has expire and require updates and as a result, I am unable to make call or receive call. My problem has not been shortout by customer care, Hisar centre. I advise to all my friends not to purchase any VIVO Phones.
Mobile hang many times
My mobile vivo y81 hang many times a day when connected to otg and it does not support 32 Gb sd card and not copy or paste files in it.
Phone is hanging
My phone is Vivo Y21L and its hanging all time. Its even difficult to call anyone.
Battery finished fast
My mobile vivo y53i, Battery power finished fast only 1 hours. Me mobile purchase in market only 3 months but many virus and heating problem.
I want to replace my handset
My handset Is not working properly on the left side of the handset the volume is very slow. This issue is for second time. As soon as possible i want to replace my handset.
Hang, camara not working, heatup
I get new phone vivo y71 on 3/12/2018. But my phone hangs cemera not working and when I see video phone heatup and when I call to vivo care they tell me update your phone I update but the problem still in my phone.I think vivo is very worst company. If u have to by phone don't by any phone of vivo. MI is very good from Vivo.It gives y71modle in 9000rs with 2gb RAM. And 16gb internal and plastic body but in 8500rs MI gives mi6 with 3gb RAM. And 32gb internal and metallic body. I think buy MI phones not vivo.
I want to replace my headset
My handset Is not working properly on the left side of the handset the volume is very slow. This issue is for second time. As soon as possible i want to replace my handset.
Keyboard
In applications touch and pal keyboard 2015 is not show.
Camera is not working
I have vivo V5s and the Mobile is fall into the water and some water rest into the the mobile and All functions are working but camera is not working so what I do to start the camera.when we open the camera it say error.
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